Quotes about customer
page 3

“An Eskimo custom offers an angry person release by walking the emotion out of his or her system in a straight line across the landscape; the point at which the anger is conquered is marked with a stick, bearing witness to the strength or length of the rage.”

Lucy R. Lippard (1937) American art curator

Cited in: Rebecca Solnit (2001). Wanderlust: A History of Walking. p. 5.

Rage, Personality, Anger

“We live always under the weight of the old and odious customs … of our barbarous ancestors.”

Guy De Maupassant book Sur l'eau

Sur l’eau (1888)

“The murdered man meets his death in an intriguing and novel manner, which the management asks its customers, as a personal favor, not to reveal to possible future audiences. It remains a secret, chummily shared by those that have seen the play and the four or five million who read it in its original form as a Saturday Evening Post story a year or so ago. p. 320”

Dorothy Parker (1893–1967) American poet, short story writer, critic and satirist

Dorothy Parker: Complete Broadway, 1918–1923 (2014) https://openlibrary.org/books/OL25758762M/Dorothy_Parker_Complete_Broadway_1918-1923, Chapter 5: 1922

Death, Secret, Reading, Future

““Not safe?” I asked, all innocence. “Surely it isn’t illegal here to complain about young people these days? How cruel. I had thought it a basic part of human nature, one of the few universally practiced human customs.””

Ann Leckie book Ancillary Justice

Source: Ancillary Justice (2013), Chapter 20 (p. 315)

People, Nature, Universe, Parting

“Users can work with analysts and object designers to formulate and tune system requirements. People from business, analytical and object design disciplines can come together, learn from each other and generate meaningful descriptions of systems that are to be built. Each participant and each project has slightly different concerns and needs. Practical application of use cases can go a long way to improve our ability to deliver just what the customer ordered.”

Rebecca Wirfs-Brock (1953) American software engineer

About Conclusion
Designing scenarios: Making the case for a use case framework (1993)

People, Way, Business, Learning

“Much of what we do as adults is based on this imitative absorption during our childhood years. Frequently we imagine that we are behaving in a particular way because such behaviour accords with some abstract, lofty code of moral principles, when in reality all we are doing is obeying a deeply ingrained and long 'forgotten' set of purely imitative impressions (along with out carefully concealed instinctive urges) that makes it so hard for societies to change their customs and their 'beliefs'. Even when faced with exciting, brilliantly rational new ideas, based on the application of pure, objective intelligence, the community will still cling to its old home-based habits and prejudices. This is the cross we have to bear if we are going to sail through our vital juvenile 'blotting-paper' phase of rapidly mopping up the accumulated experiences of previous generations. We are forced to take the biased opinions along with the valuable facts.”

Desmond Morris book The Naked Ape

(2010), p. 86
The Naked Ape (1967)

Way, Home, Imagination, Intelligence

“Most of us understand that innovation is enormously important. It's the only insurance against irrelevance. It's the only guarantee of long-term customer loyalty. It's the only strategy for out-performing a dismal economy.”

Gary Hamel (1954) American management expert

Gary Hamel in: Gary Hamel On Innovating Innovation http://www.forbes.com/sites/stevedenning/2012/12/04/gary-hamel-on-innovating-innovation/, Forbes, 4 December 2012.

Understanding, Loyalty

“966. With customes wee live well, but lawes undoe us.”

George Herbert (1593–1633) Welsh-born English poet, orator and Anglican priest

Jacula Prudentum (1651)

Law

“These are the sensations and feelings that are gradually blunted by education, staled by custom, rejected in favor of social conformity.”

Herbert Read (1893–1968) English anarchist, poet, and critic of literature and art

Referring to the curiosity and sense of wonder of the child, p. 17
Collected Poems (1966)

Education, Feeling

“The path of skullduggery is made easier with a coating of morality, which is aptly applied to an established custom, by the lawyer and the professor of economics. And so, the business of taking what does not belong to you has been well obfuscated by a ‘philosophy’ of taxation’.”

Frank Chodorov (1887–1966) American libertarian thinker

Source: Fugitive Essays: Selected Writings of Frank Chodorov (1980), p. 268

Business

“The Devourers want not only the patronage of all beings in all universes, but — doubtless because they are afraid someone will some day raise the ever-unpleasant question of the true worth of things — they want all their customers reduced to a state of slavish and submissive suggestibility, so that they are fit for nothing whatever but to gawk at and buy the trash the Devourers offer for sale.”

Fritz Leiber (1910–1992) American writer of fantasy, horror, and science fiction

Source: Bazaar of the Bizarre (pp. 233-234) note: Fafhrd and the Gray Mouser series (1939-1988), Swords Against Death (1970)

Question, Universe

“Seamen have a custom, when they meet a whale, to fling him out an empty tub by way of amusement, to divert him from laying violent hands upon the ship.”

Jonathan Swift book A Tale of a Tub

Preface
A Tale of a Tub (1704)

Way

“It is advertising that enthrones the customer as king. This infuriates the socialist…[it is] the crossing of the boundary between West Berlin and East Berlin. It is Checkpoint Charlie, or rather Checkpoint Douglas, the transition from the world of choice and freedom to the world of drab, standard uniformity.”

Enoch Powell (1912–1998) British politician

Attacking the Labour President of the Board of Trade, Douglas Jay, who wanted to standardise packaging for detergents. (The Daily Telegraph 29 April 1967); from Simon Heffer, Like the Roman. The Life of Enoch Powell (Phoenix, 1999), p. 430
1960s

World, Freedom

“While few customer offerings have a life, all great products and services have a soul.”

Jonas Ridderstråle (1966) Swedish business theorist

Source: Karaoke Capitalism, 2005, p. 224

Life, Soul

“The Jew is contrary to our being. … He desecrated our people, spat on our ideals, paralyzed the strength of the nation, made our customs rotten, and polluted the morale.”

Joseph Goebbels (1897–1945) Nazi politician and Propaganda Minister

Der Jude ist uns im Wesen entgegengesetzt. … Er hat unser Volk geschändet, unsere Ideale besudelt, die Kraft der Nation gelähmt, die Sitten angefault und die Moral verdorben.
Michael: a German fate in diary notes (1926)

People

“So that Christianity is so far from leaving us to live in the common ways of life, conforming to the folly of customs, and gratifying the passions and tempers which the spirit of the world delights in, it is so far from indulging us in any of these things, that all its virtues which it makes necessary to salvation are only so many ways of living above and contrary to the world, in all the common actions of our life. If our common life is not a common course of humility, self-denial, renunciation of the world, poverty of spirit, and heavenly affection, we do not live the lives of Christians.”

William Law (1686–1761) English cleric, nonjuror and theological writer

Source: A Serious Call to a Devout and Holy Life (1728), Ch. I.

Life, World, Way, Passion

“My dear Father, Charley wrote you in his letter to his Aunt Laura thanking you for your kindness in sending us a nice Christmas present. You must not think because I have not written you myself before this that I appreciated your kindness less. I have been so troubled with pains and weakness in my arm and hand as to be almost useless at times. I think it was nursing so much when the children were sick. I was so relieved when Anna's note to Charly arrived yesterday telling Frankie was better. It would have been dreadful for Mother to have gone out west at this miserable season of the year. I was wretchedly uneasy. I do hope poor Franky will get along nicely now. It will make him much more careful about exposing himself having had this severe attack. Charley received the enclosed letters Anna sent from Sister Eliza and Toad[? ]. I was very glad to get them. It is quite refreshing to read Sister Eliza's letters. They are so cheerful and happy. I had a letter from her on Friday. This Custom House investigating committee is attracting a great deal of attention and time here. It holds its sessions at the Fifth Avenue Hotel. Mr. Broome was up on Tuesday evening until ten o'clock but was not called upon. It is very slow. He has been for three weeks passed preparing the statement for those summoned from the Public Stores. Mr. Broome sends Laura a paper to look at—The Fisk tragedy. What is Nora doing with herself this winter. She might write to me sometimes. Give much love to Mother. Ask her for her receipt for getting fat. I would like to gain some myself. It is so much nicer to grow fleshy as you advance in life than to shrivel and dry up. The children are all well and growing very fast. Lloyd has to study very hard this year. His studies are quite difficult. I suppose Charley Harris is working hard too. Mr. Broome sent you a paper with the Navy Register in this week. I received your papers and often Richard calls and gets them. I must close. Mr. Broome and children join me in love to you, Mother, Laura, Anna, Nora, Charly & all.
With much love,
Your devoted child, Mary Jane
I enclose Nancy letter which was written some time ago.”

Charles Boarman (1795–1879) US Navy Rear Admiral

Mary Jane Boarman in a Sunday letter to her father (January 21, 1872)
The people mentioned in Mary Jane's letter were her children Lloyd, Charley, and Nancy; her husband, William Henry Broome; her sisters Eliza, Anna, Laura, and Nora; her brother Frankie; and her nephew frontier physician Dr. Charles "Charley" Harris, son of her sister Susan.
John Broome and Rebecca Lloyd: Their Descendants and Related Families, 18th to 21st Centuries (2009)

Love, Life, Pain, Happiness

“In America, conscription is unknown; men are enlisted for payment. Compulsory recruitment is so alien to the ideas and so foreign to the customs of the people of the United States that I doubt whether they would ever dare to introduce it into their law.”

Alexis De Tocqueville book Democracy in America

Source: Democracy in America, Volume I (1835), Chapter X-XIV, Chapter XIII.

Men, People, Law, Idea

“Customer loyalty doesn’t just happen; you have to work on it every day. It isn’t only big things; it’s a lot of the little things done over and over again. Over time, these little things demonstrate to your customers that you really do care about them and are genuinely interested in satisfying them. It is important to understand that you don’t do it only to increase sales, you do it because it’s the right thing to do.”

Don Soderquist (1934–2016)

Don Soderquist “ The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company https://books.google.com/books?id=mIxwVLXdyjQC&lpg=PR9&dq=Don%20Soderquist&pg=PR9#v=onepage&q=Don%20Soderquist&f=false, Thomas Nelson, April 2005, p. 92. On Doing Things Right

Understanding, Time, Loyalty

“Up to this time the attempt of the Portuguese, secular and missionary, was to carry the heathen fort by assault. The state enterprise in christianization, which the Portuguese attempted at Goa, Cochin and other fortified centres, was one of conversion by force. Even at Goa, with the Inquisition in force for a long time, the majority of the population however continued to be non‑Christian. Clearly the strategy of direct assault had to be given up. Valignani and Ruggieri now attempted to evolve a new line. The new policy was for the missionaries to conciliate the high officials and to render special service to them which would make the Christian propagandists valuable to those in authority. In order to do so, it was necessary to study the language, manners and customs of the country and conform to the life and etiquette of the circles in which they aspired to move.”

K. M. Panikkar (1895–1963) Indian diplomat, academic and historian

Asia and Western Dominance: a survey of the Vasco Da Gama epoch of Asian history, 1498–1945

Life, Study, Time, Country

“I wasn’t prepared. He had a big Mercedes, with a custom sound system, and he drove like hell through Nashville traffic, with Slim Harpo at defcon 1 volume.”

Jack White (1975) American musician and record producer

Ry Cooder, music producer Wilkinson, Alec (March 13, 2017), "JACK WHITE’S INFINITE IMAGINATION" http://www.newyorker.com/magazine/2017/03/13/jack-whites-infinite-imagination. The New Yorker. Retrieved March 6, 2017. About

Hell

“What is the real issue at stake? Why this determination on the part of the South to maintain the color line and to fight back with all her strength against the combined efforts of certain groups in our Nation, white and black, to break down segregation and to destroy Southern ideals and customs? The answer is simple. The South stands for blood, for the preservation of the blood of the white race. To preserve her blood, the white South must absolutely deny social equality to the Negro regardless of what his individual accomplishments might be. This is the premise - openly and frankly stated - upon which Southern policy is based. This position is so thoroughly justified in the minds of white Southerners that it is sometimes difficult for them to comprehend the reasoning of those who seriously dispute it.”

Theodore G. Bilbo (1877–1947) American politician

Source: Take Your Choice, Separation or Mongrelization (1946), Chapter Four: Southern Segregation and the Color Line.

Color, Effort, Fight, Parting

“Despair weeps not. Her lip moved as in prayer
Unconsciously; as if prayers had been there,
And they moved now from custom.”

Letitia Elizabeth Landon (1802–1838) English poet and novelist

The Golden Violet - The Child of the Sea
The Golden Violet (1827)

Despair

“[About Fortran] On October 11, 1963, my suggestion was to pass on a request of our customers to relax the ALGOL 60 rule of compulsory declaration of variable names and adopt some reasonable default convention such as that of FORTRAN. […] The story of the Mariner space rocket to Venus, lost because of the lack of compulsory declarations in FORTRAN, was not to be published until later.”

C. A. R. Hoare (1934) British computer scientist

The Emperor's Old Clothes

“Industrial age companies created sharp distinctions between two groups of employees. The intellectual elite—managers and engineers—used their analytical skills to design products and processes, select and manage customers, and supervise day-to-day operations. The second group was composed of the people who actually produced the products and delivered the services. This direct labor work force was a principal factor of production for industrial age companies, but used only their physical capabilities, not their minds. They performed tasks and processes under direct supervision of white-collar engineers and managers. At the end of the twentieth century, automation and productivity have reduced the percentage of people in the organization who perform traditional work functions, while competitive demands have increased the number of people performing analytic functions: engineering, marketing, management, and administration. Even individuals still involved in direct production and service delivery are valued for their suggestions on how to improve quality, reduce costs, and decrease cycle times…
Now all employees must contribute value by what they know and by the information they can provide. Investing in, managing, and exploiting the knowledge of every employee have become critical to the success of information age companies”

David P. Norton (1941) American business theorist, business executive and management consultant

Source: The Balanced Scorecard, 1996, p. 5-6

People, Age, Knowledge, Time

“It is hardly possible to over-calculate the evils accruing to individuals and to society in general from this custom, gradually increasing, of late and ultra-prudent marriages. Parents bring up their daughters in luxurious homes, expecting and exacting that the home to which they transfer them should be of almost equal ease; forgetting how next to impossible it is for such a home to be offered by any young man of the present generation, who has to work his way like his father before him. Daughters, accustomed to a life of ease and laziness, are early taught to check every tendency towards "a romantic attachment" — the insane folly of loving a man for what he is, rather than for what he has got; of being content to fight the worldly battle hand-in-hand — with a hand that is worth clasping, rather than settle down in comfortable sloth, protected and provided for in all external things. Young men … But words fail to trace the lot of enforced bachelorhood, hardest when its hardship ceases to be consciously felt.”

Dinah Craik (1826–1887) English novelist and poet

Source: A Woman's Thoughts About Women (1858), Ch. 10

Love, Life, Men, Marriage

“We now have single corporate enterprises employing hundreds of thousands of workers, having hundreds of thousands of stockholders, using billions of dollars' worth of the instruments of production, serving millions of customers, and controlled by a single management group. These are great collectives of enterprise, and a system composed of them might well be called "collective capitalism."”

Gardiner C. Means (1896–1988) American economist

Source: The Corporate Revolution in America, 1957, p. 288

“I bought a brand-new air-mobile
It custom-made, 'twas a Flight De Ville
With a pow'ful motor and some hideaway wings
Push in on the button and you can hear her sing
Now you can't catch me, baby you can't catch me
'Cause if you get too close, you know I'm gone like a cool breeze”

Chuck Berry (1926–2017) American rock-and-roll musician

"You Can't Catch Me" (1956)
Song lyrics

Singing, Baby

“Old age is far more than white hair, wrinkles, the feeling that it is too late and the game finished, that the stage belongs to the rising generations. The true evil is not the weakening of the body, but the indifference of the soul. Upon crossing the shadow line, it is more the desire to act than the power to do so that is lost. Is it possible, after fifty years of experiences and disappointments, to retain the ardent curiosity of youth, the desire to know and understand, the power to love wholeheartedly, the certainty that beauty, intelligence, and kindness unite naturally, and to preserve faith in the efficacy of reason? Beyond the shadow line lies the realm of even, tempered light where the eyes, not being dazzled any more by the blinding sun of desire, can see things and people as they are. How is it possible to believe in the moral perfection of pretty women if you have loved one of them? How is it possible to believe in progress when you have discovered throughout a long and difficult life that no violent change can triumph over human nature and that it is only the most ancient customs and ceremonies that can provide people with the flimsy shelter of civilization? "What's the use?" says the old man to himself. This is perhaps the most dangerous phrase he can utter, for after having said: "What's the use of struggling?" he will say one day: "What's the use of going out?" then: "What's the use of leaving my room?" then: "What's the use of leaving my bed?" and at last comes "What's the use of living?"”

André Maurois (1885–1967) French writer

which opens the portals of death.
Un Art de Vivre (The Art of Living) (1939), The Art of Growing Old

Love, Life, Death, Women

“It belongs to journalism — and to the millennial complex from which so many journalists and journalist intellectuals suffer in our day — that each new phase of Modernist art should be hailed as the start of a whole new epoch in art, marking a decisive break with all the customs and conventions of the past. Each time, a kind of art is expected so unlike all previous kinds of art, and so free from norms of practice or taste, that everybody, regardless of how informed or uninformed he happens to be, can have his say about it. And each time, this expectation has been disappointed, as the phase of Modernist art in question finally takes its place in the intelligible continuity of taste and tradition.Nothing could be further from the authentic art of our time than the idea of a rupture of continuity. Art is — among other things — continuity, and unthinkable without it. Lacking the past of art, and the need and compulsion to maintain its standards of excellence, Modernist art would lack both substance and justification.”

Clement Greenberg (1909–1994) American writer and artist

1960s, Modernist Painting (1960)

Art, Disappointment, Intelligence, Idea

“But as president of General Motors, I realized our thinking affected the lives of hundreds of thousands directly and influenced the economic welfare of many important communities, in some of which we were almost the sole provider. In some way, visible or invisible, as we expanded, the economic welfare of millions was becoming linked with the welfare of General Motors. Previously, when industry was smaller, the absorbing problems of industrial management were largely limited to the fields of engineering, production and distribution. Out of its endeavors in these fields had come a continuous stream of new products, providing new comforts and making possible better ways of living. General Motors was becoming large through a, but only because it was rendering a service to community. As its volume of business expanded it became able to do more for workers, stockholders and customers.”

Alfred P. Sloan (1875–1966) American businessman

Source: Adventures of a White-Collar Man. 1941, p. 144

Way, Communication, Business, Problem

“Innumerable are the illusions and legerdemain-tricks of Custom: but of all these, perhaps the cleverest is her knack of persuading us that the Miraculous, by simple repetition, ceases to be Miraculous.”

Thomas Carlyle (1795–1881) Scottish philosopher, satirical writer, essayist, historian and teacher

Bk. III, ch. 8.
1830s, Sartor Resartus (1833–1834)

“Quoted raw, a note in a bottle, this passage conveys, as any similar one similarly presented would do, a fair sense of how much goes into ethnographic description of even the most elemental sort — how extraordinarily “thick” it is. In finished anthropological writings, including those collected here, this fact — that what we call our data are really our own constructions of other people’s constructions of what they and their compatriots are up to — is obscured because most of what we need to comprehend a particular event, ritual, custom, idea, or whatever is insinuated as background information before the thing itself is directly examined.”

Clifford Geertz book The Interpretation of Cultures

Source: The Interpretation of Cultures (1973), p. 9

People, Quotes, Idea, Sense

“The Western custom of one wife and hardly any mistress.”

Saki (1870–1916) British writer

"A Young Turkish Catastrophe"
Reginald in Russia (1910)

“A French Author has found out that the French music is for the heart; Italian music, for the ear only: but I do not know how it is to get at the one but by means of the other, and I fancy that which does not please the ear, will never find its way to the heart. I think it is Confucius who says, that the state of music is a proof of the good or bad customs of a country. The French nation would lose by such a judgment and the Italian gain more than it deserves.”

Peter Beckford (1643–1710) Governor of Jamaica

Music, Way, Thinking, Heart

“A Justice Department survey reports that 70 percent of those arrested for serious crimes are drug uses, which may mean that "drugs cause crime." A more sophisticated analysis suggests that the high cost of drugs, a result of their prohibition, forces drug users to turn crime to support an unnecessarily expensive habit.
Drug prohibition, by giving young people the thrill of breaking the law and giving pushers a strong incentive to find new customers, may actually increase the number of drug users. Moreover, out policy of pressuring friendly governments to wipe out drug cultivation has undermined many of those regimes and provoked resentment against us among their citizens and government officials.
We can either escalate the war on drugs, which would have dire implications for civil liberties and the right to privacy, or find a way to gracefully withdraw. Withdrawal should not be viewed as an endorsement of drug use; it would simply be an acknowledgment that the cost of this war- billions of dollars, runaway crime rates and restrictions on our personal freedom — is too high.”

David Boaz (1953) libertarian, author and editor

"Let's Quit the Drug War" in The New York Times (17 March 1988) http://www.cato.org/research/articles/boaz-880317.html

War, People, Justice, Law

“I went to New York in 1936 where I first worked as an assistant to Reginald Marsh as a non-relief artist since I had to await my residency requirement. This was the mural for the Customs House building in New York City. I didn't actually paint on this mural but Marsh asked me to design some lunettes between his panels. Next I went on the WPA mural division. I worked under Burgoyne Diller who was my supervisor, he was, I think, the supervisor of the New York City mural division.”

Phillip Guston (1913–1980) American artist

n.p.
1961 - 1980, Oral history interview with Philip Guston, 1965 January 29

Thinking, Painting, Housing

“Custom may lead a man into many errors; but it justifies none.”

Henry Fielding (1707–1754) English novelist and dramatist

Error

“Then there are the phones designed for East Asian sensibilities. The same region that brought us the selfie stick also brought us Oppo, a company whose phone’s principal selling points include a high-quality camera and custom software that automatically airbrushes photos with faces in them. The ad campaigns emphasize a particularly performative form of femininity, since, in a nice touch, the software makes a guess about the gender of the subject—everyone gets smoother skin, but only the ladies get their lips reddened. Despite successful rollouts in Thailand and Korea, Oppo has not made much of a dent in markets outside East Asia. Their U. S. launch was a bust.”

Clay Shirky (1964) American technology writer

Little Rice: Smartphones, Xiaomi, and the Chinese Dream (2015)

Photo, Success

“Now as we call every thing [custom], which proceeds from a past repetition, without any new reasoning or conclusion, we may establish it as a certain truth, that all the belief, which follows upon any present impression, is deriv'd solely from that origin.”

David Hume book A Treatise of Human Nature

Part 3, Section 8
A Treatise of Human Nature (1739-40), Book 1: Of the understanding

Truth, Past

“The great defect, for Chamfort, consisted in the public’s reluctance to submit its thinking to the rigors of rational examination, and its tendency to rely instead on intuition, emotion, and custom. “One can be certain that every generally held idea, every received notion, will be an idiocy, because it has been able to appeal to a majority,” the Frenchman observed, adding that what is flatteringly called common sense is usually little more than common nonsense, suffering as it does from simplification and illogicality, prejudice and shallowness: “The most absurd customs and the most ridiculous ceremonies are everywhere excused by an appeal to the phrase, but that’s the tradition.””

Alain de Botton book Status Anxiety

Source: Status Anxiety (2004), pp. 116-117.

Idea, Thinking, Sense, Suffering

“My analysis of the judicial process comes then to this, and little more: logic, and history, and custom, and utility, and the accepted standards of right conduct, are the forces which singly or in combination shape the progress of the law. Which of these forces dominate depends largely upon the comparative importance or value of the social interests that will be thereby promoted or impaired. … The most fundamental social interest is that law shall be uniform and impartial. … Uniformity ceases to be a good when it becomes uniformity of oppression.”

Benjamin N. Cardozo (1870–1938) United States federal judge

Page 112
Other writings, The Nature of the Judicial Process (1921)

Law, History, Dependency

“There is a sense of widespread neglect and decay in the field of indigenous education within a few decades after the onset of British rule. (…) The conclusion that the decay noticed in the early 19th century and more so in subsequent decades originated with European supremacy in India, therefore, seems inescapable. The 1769-70 famine in Bengal (when, according to British record, one-third of the population actually perished), may be taken as a mere forerunner of what was to come. (…) During the latter part of the 19th century, impressions of decay, decline and deprivation began to agitate the mind of the Indian people. Such impressions no doubt resulted from concrete personal, parental and social experience of what had gone before. They were, perhaps, somewhat exaggerated at times. By 1900, it had become general Indian belief that the country had been decimated by British rule in all possible ways; that not only had it become impoverished, but it had been degraded to the furthest possible extent; that the people of India had been cheated of most of what they had; that their customs and manners were ridiculed, and that the infrastructure of their society mostly eroded. One of the statements which thus came up was that the ignorance and illiteracy in India was caused by British rule; and, conversely, that at the beginning of British political dominance, India had had extensive education, learning and literacy. By 1930, much had been written on this point in the same manner as had been written on the deliberate destruction of Indian crafts and industry, and the impoverishment of the Indian countryside.”

Dharampal (1922–2006) Indian historian

Dharmapal: The Beautiful Tree, Indigenous Indian Education in the Eighteenth Century. (1983)

People, Education, Way, Parent

“If you are well-to-do and can maintain your household, love your wife in your home according to good custom…Make her happy while you are alive, for she is land profitable to her lord.”

Ptahhotep Ancient Egyptian vizier

Maxim no. 21.
The Maxims of Ptahhotep (c. 2350 BC)

Love, Happiness, Home

“Privacy is a type of conversation. Firms should view privacy not as some inconvenient obsession of customers that must be snuck around but more as a way to cultivate a genuine relationship.”

Kevin Kelly (1952) American author and editor

Out of Control: The New Biology of Machines, Social Systems and the Economic World (1995), New Rules for the New Economy: 10 Radical Strategies for a Connected World (1999)

Way

“As open systems, organizations faced an environment that might be placid and benevolent, or turbulent and harsh. Economic, social, political, and technological changes could come rapidly or slowly, and some organizational arrangements might be better able to cope with the changing environment than others. Could it be that there was no one way to structure an organization that design was influenced by environmental factors and could vary, depending on technology?
Joan Woodward (1916–1971) took this contingency view, classified organizations by the complexity of the technology used in producing goods, and found that it influenced an organization’s structure. Her classification, ranging from less complex (1) to more advanced (3), consisted of (1) unit and small-batch production systems that produced made-to-order and customized products to meet consumers’ needs; (2) large-batch and mass production, which involved a fairly standardized or uniform product with but few variations in its final appearance; and (3) long-run continuous-process production, which involved a standard product manufactured by moving through a predictable series of steps.”

Daniel A. Wren (1932) American business theorist

Source: The evolution of management thought, 1972, p. 462-3 (in 2009 edition)

Way, Appearance, Change, Dependency

“She could not reconcile the anxieties of a spiritual life involving eternal consequences, with a keen interest in gimp and artificial protrusions of drapery. Her mind was theoretic, and yearned by its nature after some lofty conception of the world which might frankly include the parish of Tipton and her own rule of conduct there; she was enamoured of intensity and greatness, and rash in embracing whatever seemed to her to have those aspects; likely to seek martyrdom, to make retractations, and then to incur martyrdom after all in a quarter where she had not sought it. Certainly such elements in the character of a marriageable girl tended to interfere with her lot, and hinder it from being decided according to custom, by good looks, vanity, and merely canine affection.”

George Eliot book Middlemarch

Middlemarch (1871)

Life, Marriage, World, Girl

“Because of that corporate life, transfusing you, giving to you and taking from you - conditioning you as it does in countless oblique and unapparent ways - you are still compelled to react in to many suggestions which you are no longer able to respect: controlled, to the last moment of your bodily existence and perhaps afterwords, by habit, custom, the good old average way of misunderstanding the world.”

Evelyn Underhill book Practical Mysticism

Source: Practical Mysticism (1914), Chapter X, The Mystical Life, p. 175-176

Life, World, Way

“digital hub (center of our universe) is moving from PC to cloud
- PC now just another client alongside iPhone, iPad, iPod touch, …
- Apple is in danger of hanging on to old paradigm too long (innovator's dilemma)
- Google and Microsoft are further along on the technology, but haven't quite figured it out yet
- tie all of our products together, so we further lock customers into our ecosystem”

Steve Jobs (1955–2011) American entrepreneur and co-founder of Apple Inc.

email sent to his managers staff in 2010, which went public during trial against Samsung http://fr.scribd.com/doc/216405190/Apple-outline?_ga=1.21582200.27979217.1396947917 2010s

Universe

“By 1999, over 880 studies suggested that some mutations might… be genetic alterations "custom tailored" to overcome emergencies.”

Howard Bloom (1943) American publicist and author

Source: Global Brain: The Evolution of Mass Mind from the Big Bang to the 21st Century (2000), Ch.4 From Social Synapses to Social Ganglions

Study

“Customers don't ask to see your business plan.”

Steve Blank (1953) American businessman

Not All Who Wander Are Lost, K&S Ranch, 2010, p. 40.

Business

“Western European societies are unprepared for the massive immigration of brown-skinned peoples cooking strange foods and maintaining different standards of hygiene … All immigrants bring exotic customs and attitudes, but Muslim customs are more troublesome than most.”

Daniel Pipes (1949) U.S. neoconservative columnist, author, counter-terrorism analyst, and scholar of Middle Eastern history

National Review (November 19, 1990).

People, Food, Cooking

“The inference to be drawn from all this is, that the made-up and dogmatic Christianity of the Constantinian period is simply an offspring of the numerous conflicting sects, half-castes themselves, born of Pagan parents. Each of these could claim representatives converted to the so-called orthodox body of Christians. And, as every newly-born dogma had to be carried out by the majority of votes, every sect colored the main substance with its own hue, till the moment when the emperor enforced this revealed olla-podrida, of which he evidently did not himself understand a word, upon an unwilling world as the religion of Christ. Wearied in the vain attempt to sound this fathomless bog of international speculations, unable to appreciate a religion based on the pure spirituality of an ideal conception, Christendom gave itself up to the adoration of brutal force as represented by a Church backed up by Constantine. Since then, among the thousand rites, dogmas, and ceremonies copied from Paganism, the Church can claim but one invention as thoroughly original with her — namely, the doctrine of eternal damnation, and one custom, that of the anathema.”

Helena Petrovna Blavatsky book Isis Unveiled

Source: Isis Unveiled (1877), Volume II, Chapter VII

World, Religion, Color, Understanding

“Such a businessman has never become rich whose mouth was full of slander and his heart full of envy of success of the others, who could with great skill reveal the mistakes of his competitor. However that one has never been and will never be poor who serves his customers with words of cordial kindness and whose eyes can see rather the positive than the negative features of the competitor so that he could use them.”

Tomáš Baťa (1876–1932) Czech businessman

Tomas Bata (1928), translated and cited in: Tribus, Myron. "Lessons from Tomas Bata for the Modern Day Manager." Tvůrčí odkaz Tomáše Bati a současné podnikatelské metody (2001).

Success, Heart, Envy

“What I’ve got to talk about, I don’t think a priest wants to hear. What does a priest know or care about secular concerns? All they want to talk about is God. All they want to hear is a tidy list of sins so that they can prescribe their penances and get on to the next customer.”

Charles de Lint (1951) author

“The Wishing Well”, p. 74
The Ivory and the Horn (1996)

God, Thinking

“India though it has more than five hundred spoken dialects, has only one sacred language and only one sacred literature, accepted and revered by all adherence of Hinduism alike, however diverse in race, dialect, rank and creed. That language is Sanskrit and Sanskrit literature, the only repository of the Veda or knowledge in its widest sense, the only vehicle of Hindu mythology, philosophy, law, the mirror in which all the creeds, opinions, and customs and usages of the Hindus are faithfully reflected and the only quarry whence the requisite materials may be obtained for improving the vernaculars or for expressing important religious and scientific ideas.”

Monier Monier-Williams (1819–1899) Linguist and dictionary compiler

Sir Monier Monier-Williams in: The Literary World: Choice Readings from the Best New Books, with Critical Revisions https://books.google.co.in/books?id=qOoRAAAAYAAJ&pg=PA252, James Clarke & Company, 1877, p. 252.

Law, Literature, Idea, Knowledge

“We should not get scared about innovation. It makes us more efficient and frees up capital for our customers to reinvest in other things.”

Mark Hurd (1957–2019) American businessman, philanthropist and CEO of Oracle

Interview with Recode: "Oracle co-CEO Mark Hurd on Recode Decode" https://www.recode.net/2017/7/5/15917638/transcript-oracle-co-ceo-mark-hurd-onstage-cloud-computing-saas-on-recode-decode (05 July 2017)

“A left-over from this period is the North-Indian custom of celebrating weddings at midnight: this was a safety measure against the Islamic sport of bride catching.”

Koenraad Elst (1959) orientalist, writer

Quoted from Lal, K. S. (1994). Muslim slave system in medieval India. New Delhi: Aditya Prakashan. Chapter 6
1990s, Negationism in India, (1992)

Sport, Wedding

“Activities for complex customers cannot be handled by the sales function alone but requires participation from other functional groups.”

Christian Homburg (1962) German academic

"A configurational perspective on key account management", 2002

“Retired to their tea and scandal, according to their ancient custom.”

William Congreve The Double Dealer

Act I, scene i
The Double Dealer (1694)

Tea

“When laws, customs, or institutions cease to be beneficial to man, they cease to be obligatory.”

Henry Ward Beecher (1813–1887) American clergyman and activist

Source: Life Thoughts (1858), p. 34

Law

“It is quite useless to declare that all men are born free if you deny that they are born good. Guarantee a man's goodness and his liberty will take care of itself. To guarantee his freedom on condition that you approve of his moral character is formally to abolish all freedom whatsoever, as every man's liberty is at the mercy of a moral indictment which any fool can trump up against everyone who violates custom, whether as a prophet or as a rascal.”

George Bernard Shaw (1856–1950) Irish playwright

Preface
1900s, Major Barbara (1905)

Men, Fools, Freedom

“Despite a decade or more of restructuring and downsizing, many U. S. companies are still unprepared to operate in the 1990s. In a time of rapidly changing technologies and ever-shorter product life cycles, product development often proceeds at a glacial pace. In an age of the customer, order fulfillment has high error rates and customer inquiries go unanswered for weeks. In a period when asset utilization is critical, inventory levels exceed many months of demand.
The usual methods for boosting performance — process rationalization and automation — haven’t yielded the dramatic improvements companies need. In particular, heavy investments in information technology have delivered disappointing results — largely because companies tend to use technology to mechanize old ways of doing business. They leave the existing processes intact and use computers simply to speed them up.
p. 104; The two lead paragraphs”

Michael Hammer (1948–2008) American academic

"Reengineering work: don't automate, obliterate," 1990

Life, Age, Disappointment, Way

“We have a long history here of integrating the technologies closer together. This is what customers have been asking us to do. It is what we are doing. It is working extremely well. There is much, much more to come here.”

Michael Dell (1965) Businessman, CEO

CRN: "Michael Dell: 'Much, Much More To Come' On Dell EMC VMware Integration" https://www.crn.com/news/data-center/300104941/michael-dell-much-much-more-to-come-on-dell-emc-vmware-integration.htm (11 June 2018)

History

“All of us forget more than we remember, and therefore it hath been my constant Custom to note down and record whatever I thought of myself, or receiv'd from Men, or Books worth preserving. Among other things, I wrote out Apothegms, Maxims, Proverbs, acute Expressions, vulgar Sayings, &c. And having at length collected more than ever any Englishman has before me, I have ventur'd to send them forth, to try their Fortune among the People.”

Thomas Fuller (writer) (1654–1734) British physician, preacher, and intellectual

Excerpt from Gnomologia, To the Reader (Prefatory Remarks).
Introductio ad prudentiam: Part II (1727), Gnomologia (1732)

Men, People, Books, Forgetting

“All that was clear that the profits to be had from smart people making complicated bets overwhelmed anything that could be had from servicing customers, or allocating capital to productive enterprise.”

Michael Lewis book The Big Short

Epilogue, Everything Is Correlated, p. 258
The Big Short (2010)

People

“An institution is defined as collective action in control, liberation and expansion of individual action. Its forms are unorganized custom and organized going concerns. The individual action is participation in bargaining, managing and rationing”

John R. Commons (1862–1945) United States institutional economist and labor historian

Source: "Institutional Economics," 1931, p. 648

“To consider powerful souls as if they were a useful public resource is quite foreign to our customs. In a small sense it is undemocratic, for it assumes that some people really know better in a way that must seem arbitrary to most. In a large sense it is certainly democratic, in that it makes the great man serve as a man.”

Paul Goodman book Growing Up Absurd

Source: Growing Up Absurd (1956), pp. 153-154.

People, Way, Soul, Sense

“Life at Papeete soon became a burden.It was Europe, the Europe which I had thought to shake off — and that under the aggravating circumstances of colonial snobbism, and the imitation, grotesque even to the point of caricature, of our customs, fashions, vices, and absurdities of civilization.Was I to have made this far journey, only to find the very thing which I had fled?”

Paul Gauguin (1848–1903) French Post-Impressionist artist

Quote from Noa Noa ,(1893) [Dover, 1985, ISBN 0-486-24859-3], p. 2.
1890s - 1910s

Life, Fashion

“Ignore for a moment the obviously sound national financial strategy behind having a competent and productive populace trained in fact-based knowledge as opposed to baseless belief with no practical application. All attempts to rid science from the lessons, to revise history, and corrupt other classes for the sake of promoting Christianity –will only serve to empower Muslims too. The very laws and customs enabling Christians to oppress others today will also give Islam power to oppress Christians tomorrow. You can’t have freedom *of* religion without freedom *from* religion, and that means keeping it out of government. So if Christians are really concerned about “Islamification”, then they ought to do the very opposite of everything they’re currently doing, and rally with the atheists to stay secular.”

Aron Ra (1962) Aron Ra is an atheist activist and the host of the Ra-Men Podcast

Patheos, Muslim Demographics http://www.patheos.com/blogs/reasonadvocates/2013/06/08/muslim-demographics/ (June 8, 2013)

Religion, Law, History, Knowledge

“[For Hegel] it is the ethical task of the individual to transcend particularity and conform to the universal, to exhibit as a matter of character and behavior the values expressed in the laws and customs of his or her people. The problem is that the universal … is itself without moral obligations as soon as it has been absolutized. As divine, its will is law and its deeds are good.”

Merold Westphal (1940)

Source: Kierkegaard’s Critique of Reason and Society (1992), pp. 39-40

People, Law, Behavior, Problem

“Tolstoy … can center his attack on the conscious beliefs, the tangible institutions, and the specious customs of society. He is not content simply to withdraw from these himself and lead a semimonastic life; he becomes a crusader against culture under the banner of the law of Christ.”

H. Richard Niebuhr (1894–1962) American theologian

Source: Christ and Culture (1951), p. 60

Life, Law, Christ

“The literature on product development continues to grow. This research is varied and vibrant, yet large and fragmented. In this article we first organize the burgeoning product-development literature into three streams of research: product development as rational plan, communication web, and disciplined problem solving. Second, we synthesize research findings into a model of factors affecting the success of product development. This model highlights the distinction between process performance and product effectiveness and the importance of agents, including team members, project leaders, senior management, customers, and suppliers, whose behavior affects these outcomes. Third, we indicate potential paths for future research based on the concepts and links that are missing or not well defined in the model.”

Shona Brown (1960) businessperson

Source: "Product development" , 1995, p. 343; Abstract

Behavior, Communication, Literature, Problem

“Brother, the Great Spirit has made us all, but He has made a great difference between His white and His red children. He has given us different complexions and different customs. To you He has given the arts. To these He has not opened our eyes. We know these things to be true. Since He has made so great a difference between us in other things, why may we not conclude that He has given us a different religion according to our understanding? The Great Spirit does right. He knows what is best for His children; we are satisfied. Brother, we do not wish to destroy your religion or take it from you. We only want to enjoy our own. … Brother, we are told that you have been preaching to the white people in this place. These people are our neighbors. We are acquainted with them. We will wait a little while and see what effect your preaching has upon them. If we find it does them good, makes them honest, and less disposed to cheat Indians, we will then consider again of what you have said.
Brother, you have now heard our answer to your talk, and this is all we have to say at present. As we are going to part, we will come and take you by the hand, and hope the Great Spirit will protect you on your journey and return you safe to your friends.”

Red Jacket

Quoted from The World’s Famous Orations, Vol. VIII., Red Jacket on the Religion of the White Man and the Red https://www.bartleby.com/268/8/3.html, Speech delivered at a council of chiefs of the Six Nations in the summer of 1805 after Mr. Cram, a missionary, had spoken of the work he proposed to do among them.

Children, People, Religion, Hope

“A custom loathsome to the eye, hateful to the nose, harmful to the brain, dangerous to the lungs, and in the black, stinking fume thereof, nearest resembling the horrible Stygian smoke of the pit that is bottomless.”

James I of England (1566–1625) king during union of English and Scottish crowns

Hate

“Are you making war upon us, because you anticipate that we will not endure such indignity, but that we will fight on behalf of our laws, and die in defence of our national customs? For you cannot possibly have been ignorant of what was likely to result from your attempt to introduce these innovations respecting our temple.”

Philo (-15–45 BC) Roman philosopher

Embassy to Gaius, Chapter 28-31, Yonge's translation.

War, Law, Fight

“We are more sensible of what is done against custom than against Nature.”

Plutarch (46–127) ancient Greek historian and philosopher

Of Eating of Flesh, Tract 1
Bartlett's Familiar Quotations, 10th ed. (1919)

Nature

“The population of Belgium…behaved in a diabolical, not to say bestial, manner, not one iota better than the Cossacks. They tortured the wounded, beat them to death, killed doctors and medical orderlies, fired secretly…on men harmlessly standing in the street - in fact by prearranged signal, under leadership…The King of the Belgians has to be notified at once that since his people have placed themselves outside all observance of European customs - from the frontier on, in all the villages, not only in Liege - they will be treated accordingly. Conditions for Belgium will become immensely more difficult.”

Wilhelm II, German Emperor (1859–1941) German Emperor and King of Prussia

Marginal note written on a message from the Belgian government (9 August 1914), quoted in John Horne and Alan Kramer, German Atrocities, 1914: A History of Denial (London: Yale University Press, 2001), pp. 18-19
1910s

Death, Men, People

“Building your product is easy. The hard part is getting customers.”

Steve Blank (1953) American businessman

Source: The Startup Owner’s Manual (2012), p. 147.

Parting

“In the preliminary pages, the list of books "by the same author" shows that during the past fifty years I have written a dozen books on medieval Indian history beginning from 1950 onwards. As usual these have been reviewed in journals in India and abroad, bestowing both praise and blame as per the custom of the reviewers. However, during the last fifteen years or so, some of my books have received special attention of a certain brand of scholars for adverse criticism. Although this gives me publicity and raises demand for my books because such reviews arouse curiosity of readers, it also provides me with an opportunity to defend myself from my detractors determined to denigrate my work. It is not customary to answer the reviewers - they have their right of judgement - but when a systematic smear campaign is launched criticising everything that I say, without a single word of appreciation for anything, a rebuttal is called for, more so when a connection and not mere coincidence is discernible between the uncharitable review of one of my books in a British journal and some other harsh reviews by a group of Aligarh historians in Indian historical journals.”

K. S. Lal book Theory and Practice of Muslim State in India

Theory and Practice of Muslim State in India (1999)

Books, History, Past

“As in respect of the first wonder we are all on the same level, how comes it that the philosophic mind should, in all ages, be the privilege of a few? The most obvious reason is this: The wonder takes place before the period of reflection, and (with the great mass of mankind) long before the individual is capable of directing his attention freely and consciously to the feeling, or even to its exciting causes. Surprise (the form and dress which the wonder of ignorance usually puts on) is worn away, if not precluded, by custom and familiarity.”

Samuel Taylor Coleridge (1772–1834) English poet, literary critic and philosopher

Aids to Reflection (1873), Sequelae to Aphorism 107

Age, Feeling

“INSTITUTION is a verbal symbol which for want of a better describes a cluster of social usages. It connotes a way of thought or action of some prevalence and permanence, which is embedded in the habits of a group or the customs of a people.”

Walton Hale Hamilton (1881–1958) Yale Law Professor

Hamilton, Walton H. (1932), " Institution http://www.cos.ufrj.br/~mvbsoares/ecoinst/artigos/Hamilton_Institution.pdf," in Edwin R. A. Seligman and Alvin Johnson (eds), Encyclopaedia of the Social Sciences, Vol. VIII, New York: Macmillan, pp. 84–89.

People, Way

“For neo-conservatism is a quintessentially Jewish project: a re-sanctification in everyday life of the core values of western civilisation, and the achievement of human potential through virtuous practice. The neo-cons’ crucial insight is that public signals through law, custom and tradition are the key to getting people to behave well. And that is a Jewish insight.”

Melanie Phillips (1951) British journalist

The Politics of Progress http://www.melaniephillips.com/articles-new/?p=285

Life, People, Law

“Sales personnel in all six organizations indicated a primary concern with customer problems, competitive activities, and other events in the marketplace. Manufacturing personnel were all primarily interested in problems of cost reduction, process efficiency, and similar matters.”

Paul R. Lawrence (1922–2011) American business theorist

Source: Organization and environment: Managing differentiation and integration, 1967, p. 37

Problem

“With equal pleasure I have as often taken notice, that Providence has been pleased to give this one connected country, to one united people; a people descended from the same ancestors, speaking the same language, professing the same religion, attached to the same principles of government, very similar in their manners and customs, and who, by their joint counsels, arms and efforts, fighting side by side throughout a long and bloody war, have nobly established their general Liberty and Independence.”

John Jay Federalist Papers

1780s, The Federalist Papers, Federalist No. 2 (1787)

War, People, Pleasure, Religion

“The way of the world is to make laws, but follow custom.”

Michel De Montaigne (1533–1592) (1533-1592) French-Occitan author, humanistic philosopher, statesman

Attributed

World, Law, Way

“Having done these things, they made the sacrifices prescribed by custom lest they be found lacking in filial piety.”

Henry N. Beard book Latin for All Occasions

An all-purpose phony translation for Latin inscriptions.
Latin for All Occasions (1990)

“He stayed in no one place very long, but he usually managed to absorb something of the atmosphere of each town, village or rubber estate he visited, and he always made quick contact with the local residents. These residents were invariably Europeans - planters, colonial officials, businessmen, or just men living in exile to escape from trouble or sadness at home - and there is little evidence that Maugham gained, or wished to gain, any direct knowledge of the lives and customs of the native peoples of the East. This must be disappointing to present-day Malay and Indian and Chinese and Eurasian readers of his stories, but we have to remember that (apart from the fact that Maugham had no time to learn Malay or Chinese or Tamil) the Western attitude to the Far East was very different in Maugham's time from what it is today.”

Anthony Burgess (1917–1993) English writer

Introduction to Maugham's Malaysian Stories (1969)
People, Joseph Conrad, W. Somerset Maugham

Men, People, Sadness, Disappointment

“We had to be able to make a decision like that, without reprocessing all of our learning. So we take a small slice of information and a profile of the customer, set up a promotion, prime up the customer's history, and wait for the events. It primes up just the right amount of information in real time… [A system like that, ] might not be as precise, but it would be statistically good enough. Maybe it would be wrong five percent of the time, but that's okay. It would be more like making judgment calls.”

Sumit Chowdhury (1969) Indian writer and businessman

Source: Vivek Ranadive, ‎Kevin Maney (2011) The Two-Second Advantage: How We Succeed by Anticipating the Future--Just Enough. p. 109-10

History, Decision, Learning, Time

“The sinners would have included those who did not pay their tithes (one tenth of their income) to the priests, and those who were negligent about the sabbath rest and about ritual cleanliness. The laws and customs on these matters were so complicated that the uneducated were quite incapable of understanding what was expected of them. Education in those days was a matter of knowing.. the law and all its ramifications. The illiterate and uneducated were inevitably lawless and immoral. The ‘am ha-arez, or uneducated peasants, ‘the rabble who know nothing of the law’ (John 7:49) were regarded by even the most enlightened Pharisees, like Hillel, as incapable of virtue and piety.”

Albert Nolan (1934) South African priest and activist

Source: Jesus Before Christianity: The Gospel of Liberation (1976), p. 23.

Education, Law, Understanding

“Delighted customers are the only advertisement everyone believes.”

Ron Kaufman (1956) American author and consultant

Lift Me UP! Service With A Smile (2005)

“Among the reforms necessary for the triumph of true refinement and true morality, which ought to be our earnest aim, is the Dietetic one, which, if not the weightiest of all (allerwichtigste), yet, undoubtedly, is one of the weightiest. Still is the ‘civilised’ world stained and defiled by the remains of a horrible barbarity; while the old-world revolting practice of slaughter of animals and feeding on their corpses still is in so universal vogue, that men have not the faculty even of recognising it as such, as otherwise they would recognise it; and aversion from this horror provokes censure of such eccentricity, and amazement at any manifestation of tendency to reform, as at something absurd and ridiculous — nay, arouses even bitterness and hate. To extirpate this barbarism is a task, the accomplishment of which lies in the closest relationship with the most important principles of humaneness, morality, æsthetics, and physiology. A foundation for real culture — a thorough civilising and refining of humanity — is clearly impossible so long as an organised system of murder and of corpse-eating (organiserten Mord-und-Leichenfratz System) prevails by recognised custom.”

Georg Friedrich Daumer (1800–1875) German philosopher and poet

Quoted in The Ethics of Diet: A Catena of Authorities Deprecatory of the Practice of Flesh-eating https://archive.org/stream/ethicsofdietcate00will/ethicsofdietcate00will#page/n3/mode/2up by Howard Williams (London: F. Pitman, 1883), p. 283.

Men, Hate, World, Universe

“The law is an adroit mixture of customs that are beneficial to society, and could be followed even if no law existed, and others that are of advantage to a ruling minority, but harmful to the masses of men, and can be enforced on them only by terror.”

Peter Kropotkin (1842–1921) Russian zoologist, evolutionary theorist, philosopher, scientist, revolutionary, economist, activist, geogr…

"Words of a Rebel"; as quoted in The Heretic's Handbook of Quotations: Cutting Comments on Burning Issues (1992) by Charles Bufe, p. 26

Men, Law

“Every human being grows up inside a sheath of custom, which enfolds it as the swathing clothes enfold the infant.”

Edward Carpenter (1844–1929) British poet and academic

"Custom," http://books.google.com/books?id=5WxIAAAAYAAJ&q=%22Every+human+being+grows+up+inside+a+sheath+of+custom+which+enfolds+it+as+the+swathing+clothes+enfold+the+infant%22&pg=PA136#v=onepage The Fortnightly Review (1 July 1888) "Custom," http://books.google.com/books?id=WRhwu0Lvag0C&q=%22Every+human+being+grows+up+inside+a+sheath+of+custom+which+enfolds+it+as+the+swathing+clothes+enfold+the+infant%22&pg=PA148#v=onepage Civilization Its Cause And Cure And Other Essays (1889) p. 148

Clothes

“Every human society which has endured long enough to leave records has had elaborate customs and institutions which were effective in instilling into the young the sentiments necessary for its perpetuation. Now for the first time in recorded history Western capitalism offers us a spectacle of a system which not only has given up altogether the task of moral education, but actually employs vast resources and the means of persuasion of unprecedented power to destroy the customs, norms and ideals indispensable for its survival; and to implant fundamentally anti-social attitudes which are incompatible with any reasonable social order. It would be miraculous if a social order which permits such massive anti-socialisation could fail to destroy itself.”

Stanislav Andreski (1919–2007) Polish-British sociologist

Social Sciences as Sorcery (1972)

Education, History, Time

“Remember what’s bigger, to me, about the cloud isn’t so much the technology. It’s just as much about the business model. It’s just about what the customer needs to do to enable their business.”

Mark Hurd (1957–2019) American businessman, philanthropist and CEO of Oracle

Diginomica: "Oracle CEO Mark Hurd on the looming transformation of enterprise IT" https://diginomica.com/2018/01/11/oracle-ceo-mark-hurd-on-the-looming-transformation-of-enterprise-it/ (11 January 2018)

Business

“We may also observe, that, upon these occasions, the female Nimrods dispensed with the method of riding best suited to the modesty of the sex, and sat astride on the saddle like the men; but this indecorous custom, I trust, was never general, nor of long continuance, even with the heroines who were most delighted with these masculine exercises. An author of the seventeenth century speaks of another fashion, adopted by the fair huntresses of the town of Bury in Suffolk. "The Bury ladies," says he, "that used hawking and hunting, were once in a great vaine of wearing breeches," which it seems gave rise to many severe and ludicrous sarcasms. The only argument in favour of this habit, was decency in case of an accident. But in a manner more consistent with the delicacy of the sex, that is, by refraining from those dangerous recreations.”

Joseph Strutt (1749–1802) British engraver, artist, antiquary and writer

pg. 14
The Sports and Pastimes of the People of England (1801), Hunting

Men, Sex, Exercises, Fashion

“If the people at large be not already convinced that a sufficient general case has been made out for Administrative Reform, I think they never can be, and they never will be…. Ages ago a savage mode of keeping accounts on notched sticks was introduced into the Court of Exchequer, and the accounts were kept, much as Robinson Crusoe kept his calendar on the desert island. In the course of considerable revolutions of time, the celebrated Cocker was born, and died; Walkinghame, of the Tutor's Assistant, and well versed in figures, was also born, and died; a multitude of accountants, book-keepers and actuaries, were born, and died. Still official routine inclined to these notched sticks, as if they were pillars of the constitution, and still the Exchequer accounts continued to be kept on certain splints of elm wood called "tallies." In the reign of George III an inquiry was made by some revolutionary spirit, whether pens, ink, and paper, slates and pencils, being in existence, this obstinate adherence to an obsolete custom ought to be continued, and whether a change ought not to be effected.
All the red tape in the country grew redder at the bare mention of this bold and original conception, and it took till 1826 to get these sticks abolished. In 1834 it was found that there was a considerable accumulation of them; and the question then arose, what was to be done with such worn-out, worm-eaten, rotten old bits of wood? I dare say there was a vast amount of minuting, memoranduming, and despatch-boxing on this mighty subject. The sticks were housed at Westminster, and it would naturally occur to any intelligent person that nothing could be easier than to allow them to be carried away for fire-wood by the miserable people who live in that neighbourhood. However, they never had been useful, and official routine required that they never should be, and so the order went forth that they were to be privately and confidentially burnt. It came to pass that they were burnt in a stove in the House of Lords. The stove, overgorged with these preposterous sticks, set fire to the panelling; the panelling set fire to the House of Lords; the House of Lords set fire to the House of Commons; the two houses were reduced to ashes; architects were called in to build others; we are now in the second million of the cost thereof, the national pig is not nearly over the stile yet; and the little old woman, Britannia, hasn't got home to-night…. The great, broad, and true cause that our public progress is far behind our private progress, and that we are not more remarkable for our private wisdom and success in matters of business than we are for our public folly and failure, I take to be as clearly established as the sun, moon, and stars.”

Charles Dickens (1812–1870) English writer and social critic and a Journalist

"Administrative Reform" (June 27, 1855) Theatre Royal, Drury Lane Speeches Literary and Social by Charles Dickens https://books.google.com/books?id=bT5WAAAAcAAJ (1870) pp. 133-134

Wisdom, People, Books, Age

“Tell me, O muse, of that ingenious hero who traveled far and wide after he had sacked the famous town of Troy. Many cities did he visit, and many were the nations with whose manners and customs he was acquainted; moreover he suffered much by sea while trying to save his own life and bring his men safely home.”

Samuel Butler (1835–1902) novelist

The Odyssey of Homer (1900), opening lines

Life, Men, Travel, Home

“I am always trying to find how to get the message through. [In Munich] we custom-made five thousand backpacks like the ones of those students [who died in Sichuan] to construct a simple sentence [spoken by the] mother of a dead student. It was: 'She has been happily living in this world for seven years.”

Ai Weiwei (1957) Chinese concept artist

2010-, Ai Weiwei, interview by Christiane Amanpour, 2010

World, Dead

Quotes about customer page 3

Quotes about customer
page 3