Source: The Management of Innovation, 1961, p. 5; as cited in: David Dugdale, Stephen Lyne. Budgeting Practice and Organisational Structure. Elsevier, 18 jan. 2010. p. 68-69
Context: In mechanistic systems the problems and tasks facing the concern as a whole are broken down into specialisms. Each individual pursues his task as something distinct from the real tasks of the concern as a whole, as if it were the subject of a subcontract. "Somebody at the top" is responsible for seeing to its relevance. The technical methods, duties, and powers attached to each functional role are precisely defined. Interaction within management tends to be vertical, i. e., between superior and subordinate... Management, often visualized as the complex hierarchy which is familiar in organization charts, operates a simple control system, with information flowing up through a succession of filters, and decisions and instructions flowing downwards through a succession of amplifiers.
Quotes about management
page 18
The Cultivation of Conspiracy (1998)
Context: Community in our European tradition is not the outcome of an act of authoritative foundation, nor a gift from nature or its gods, nor the result of management, planning and design, but the consequence of a conspiracy, a deliberate, mutual, somatic and gratuitous gift to each other. The prototype of that conspiracy lies in the celebration of the early Christian liturgy in which, no matter their origin, men and women, Greeks and Jews, slaves and citizens, engender a physical reality that transcends them. The shared breath, the con-spiratio are the "peace" understood as the community that arises from it.
1810s, Letter to H. Tompkinson (AKA Samuel Kercheval) (1816)
Context: The true foundation of republican government is the equal right of every citizen, in his person and property, and in their management. Try by this, as a tally, every provision of our constitution, and see if it hangs directly on the will of the people. Reduce your legislature to a convenient number for full, but orderly discussion. Let every man who fights or pays, exercise his just and equal right in their election.
Source: Your Job-Hunt Ltd – Advice from an Award-Winning Asian Headhunter (2003), Successful Recruitment in a Week (2012) https://books.google.ae/books?idp24GkAsgjGEC&printsecfrontcover&dqnigel+cumberland&hlen&saX&ved0ahUKEwjF75Xw0IHNAhULLcAKHazACBMQ6AEIGjAA#vonepage&qnigel%20cumberland&ffalse, Managing Teams in a Week (2013) https://books.google.ae/books?idqZjO9_ov74EC&printsecfrontcover&dqnigel+cumberland&hlen&saX&ved0ahUKEwjF75Xw0IHNAhULLcAKHazACBMQ6AEIIDAB#vonepage&qnigel%20cumberland&ffalse, p.2
Context: Very few people can succeed in their careers without having to manage, supervise and lead other people... virtually everyone is part of a team, and at some point in their working lives they must take a leadership role – if only to chair a team meeting or a project in their boss’ absence.
Source: Portraits in Science interviews (1994), p. 34
Context: I've lost any belief I ever had in scientific policy. I don't think you can have scientific policy. I think science is something like weeds, it just grows of its own accord … and if you've got the right atmosphere, the right situation within universities or within places like CSIRO, then it grows and develops of its own accord. And I believe that science is best left to scientists, that you cannot have managers or directors of science, it's got to be carried out and done by people with ideas, people with concepts, people who feel in their bones that they want to go ahead and develop this, that, or the other concept which occurs to them.
“The less sure managers are of their opinions, the more vigorously they defend them.”
Source: 2000s, A little book of f-laws: 13 common sins of management, 2006, p. 8, bold text cited in: Gregory H. Watson (2010).
Context: The less sure managers are of their opinions, the more vigorously they defend them. Managers do not waste their time defending beliefs they hold strongly – they just assert them. Nor do they bother to refute what they strongly believe is false.
"Hell No, I Won't Go: End the War on Drugs," The Village Voice (19 September 1989)
Context: The centerpiece of the cultural counterrevolution is the snowballing campaign for a "drug-free workplace" — a euphemism for "drug-free workforce," since urine testing also picks up for off-duty indulgence. The purpose of this '80s version of the loyalty oath is less to deter drug use than to make people undergo a humiliating ritual of subordination: "When I say pee, you pee." The idea is to reinforce the principle that one must forfeit one's dignity and privacy to earn a living, and bring back the good old days when employers had the unquestioned right to demand that their workers' appearance and behavior, on or off the job, meet management's standards.
Free Speech and Plain Language (1936)
Context: I had a desultory talk with one devotee of expediency not long ago, a good friend and a thoroughly excellent man. He was all worked up over the activities of Communists and what he called pink Socialists, especially in the colleges and churches. He said they were corrupting the youth, and he was strong for having them coerced into silence. I could not see it that way. I told him it seemed pretty clear that Mr. Jefferson was right when he said that the effect of coercion was "to make one half the people fools and the other half hypocrites, and to support roguery and error all over the earth"; look at Germany and Italy! I thought our youth could manage to bear up under a little corrupting — they always have — and if they were corrupted by Communism, they stood a first-rate chance to get over it, whereas if they grew up fools or hypocrites, they would never get over it.
I added that Mr. Jefferson was right when he said that "it is error alone which needs the support of government; truth can stand by itself." One glance at governments anywhere in the world proves that. Well, then, the surest way to make our youth suspect that there may be something in Communism would be for the government to outlaw it.
“Managers who don't know how to measure what they want settle for wanting what they can measure.”
For example, those who want a high quality of work life but don't know how to measure it, often settle for wanting a high standard of living because they can measure it.
Source: 2000s, A little book of f-laws: 13 common sins of management, 2006, p. 4, bold text cited in: Colin J. Neill, Phillip A. Laplante, Joanna F. DeFranco (2011) Antipatterns: Managing Software Organizations and People.
Source: The Management of Innovation, 1961, p. 125
Context: We have endeavored to stress the appropriateness of each system to its own specific set of conditions. Equally, we desire to avoid the suggestion that either system is superior under all circumstances to the other. In particular, nothing in our experience justifies the assumption that mechanistic systems should be superseded by organic in conditions of stability. The beginning of administrative wisdom is the awareness that there is no one optimum type of management system.
Source: Flatland: A Romance of Many Dimensions (1884), PART II: OTHER WORLDS, Chapter 17. How the Sphere, Having in Vain Tried Words, Resorted to Deeds
Context: "Now I shall come back to you. And, as a crowning proof, what do you say to my giving you a touch, just the least touch, in your stomach? It will not seriously injure you, and the slight pain you may suffer cannot be compared with the mental benefit you will receive."Before I could utter a word of remonstrance, I felt a shooting pain in my inside, and a demoniacal laugh seemed to issue from within me. A moment afterwards the sharp agony had ceased, leaving nothing but a dull ache behind, and the Stranger began to reappear, saying, as he gradually increased in size, "There, I have not hurt you much, have I? If you are not convinced now, I don't know what will convince you. What say you?"My resolution was taken. It seemed intolerable that I should endure existence subject to the arbitrary visitations of a Magician who could thus play tricks with one's very stomach. If only I could in any way manage to pin him against the wall till help came!
“The only managers that have simple problems have simple minds.”
Ackoff (2007) as cited in: Stefan Stern (2009) "Fond farewell to a brilliant thinker". in: Financial Times, November 9, 2009.
2000s
Context: The only problems that have simple solutions are simple problems. The only managers that have simple problems have simple minds. Problems that arise in organisations are almost always the product of interactions of parts, never the action of a single part. Complex problems do not have simple solutions.
A Principled Leader (2004)
Context: After 9-11, I told our senior management team that this was a tremendous leadership challenge that each of us was facing and I wanted them to be courageous. I wanted them to be decisive, to not shirk away from taking tough actions. I also told them to be compassionate. If the organization believed that they were not compassionate, particularly in these times, they would lose their privilege to lead. I wouldn’t be the one to take away their leadership – the organization – the people — would. Compassion can be offered without sacrificing a sense of urgency or a strong will to win. That’s one of the values I believe in very strongly, and I talk about it in the organization. I want to win the right way. I’m very competitive. I’ve got a strong will to win, but I want to win the right way. That’s my focus.<!-- ** p. 17
Source: Your Job-Hunt Ltd – Advice from an Award-Winning Asian Headhunter (2003), Successful Recruitment in a Week (2012) https://books.google.ae/books?idp24GkAsgjGEC&printsecfrontcover&dqnigel+cumberland&hlen&saX&ved0ahUKEwjF75Xw0IHNAhULLcAKHazACBMQ6AEIGjAA#vonepage&qnigel%20cumberland&ffalse, Managing Teams in a Week (2013) https://books.google.ae/books?idqZjO9_ov74EC&printsecfrontcover&dqnigel+cumberland&hlen&saX&ved0ahUKEwjF75Xw0IHNAhULLcAKHazACBMQ6AEIIDAB#vonepage&qnigel%20cumberland&ffalse, Secrets of Success at Work – 50 techniques to excel (2014) https://books.google.ae/books?id4S7vAgAAQBAJ&printsecfrontcover&dqnigel+cumberland&hlen&saX&ved0ahUKEwjF75Xw0IHNAhULLcAKHazACBMQ6AEIJjAC#vonepage&qnigel%20cumberland&ffalse, Management in 4 Weeks – the Complete Guide to Success Teach Yourself series (2015) https://books.google.ae/books?idb98hBAAAQBAJ&pgPT478&dqnigel+cumberland&hlen&saX&ved0ahUKEwjF75Xw0IHNAhULLcAKHazACBMQ6AEINzAF#vonepage&qnigel%20cumberland&ffalse, p.249
Context: Leading a group of people in a team involves so many variables including each team member’s personality, expectations, experience and ambitions. Putting a group of people together can produce all kinds of outcomes – sometimes negative... The role of a team leader or manager is to minimize any potential negative outcomes while maximizing the positive potential of the team.
(5 August 2007)
Unfit for Mass Consumption (blog entries), 2007
Context: It has been my experience that many people actually believe that writers live in a state of perpetual inspiration. Maybe this is the source of that annoying "Where do you get your ideas from?" question. Maybe the people who believe writers live in a state of perpetual inspiration are the same people who ask that question, thinking — wrongly — that there's a trick of some sort involved. And if a writer would but tell them the trick, then they too would have access to the bottomless well of ideas and live in a state of perpetual inspiration. In my case, at least, there is no bottomless fucking well of ideas, and if I only wrote when I truly felt inspired, I'd starve and live in a cardboard box at the corner of Crack and Whore (which is to say, the corner of Ponce and Piedmont). But, that said, there does have to be a spark. What people ought to be asking me is "Where do you get those tiny, little infinitesimally faint sparks that you then somehow manage to blow up into ideas?" Of course, my answer would be, "I have no inkling whatsoever."
Quoted on Yahoo News! India, "Pranab Mukherjee congratulates ISRO for successful launch of PSLV-C24" https://in.news.yahoo.com/pranab-mukherjee-congratulates-isro-successful-launch-pslv-c24-154506512.html, April 4, 2014.
Context: My heartiest congratulations to you and your entire team at the Indian Space Research Organization (ISRO) for the successful launch of PSLV-C24, carrying the Indian Regional Navigation Satellite System (IRNSS)-1B. The launch of PSLV-C24, with IRNSS-1B marks an important landmark in our space programme and demonstrates, yet again, India's capabilities in space launch technology. The nation will immensely benefit from the applications of IRNSS which include terrestrial, aerial and marine navigation, disaster management, vehicle tracking and fleet management etc. Kindly convey my greetings to the members of your team of scientists, engineers, technologists and all others associated with this great mission. Our nation is grateful for their hard work and proud of their accomplishments.
Source: Isaiah's Job (1936), IV
Context: One of the most suggestive episodes recounted in the Bible is that of a prophet's attempt — the only attempt of the kind on the record, I believe — to count up the Remnant. Elijah had fled from persecution into the desert, where the Lord presently overhauled him and asked what he was doing so far away from his job. He said that he was running away, not because he was a coward, but because all the Remnant had been killed off except himself. He had got away only by the skin of his teeth, and, he being now all the Remnant there was, if he were killed the True Faith would go flat. The Lord replied that he need not worry about that, for even without him the True Faith could probably manage to squeeze along somehow if it had to; """"and as for your figures on the Remnant,"""" He said, """"I don't mind telling you that there are seven thousand of them back there in Israel whom it seems you have not heard of, but you may take My word for it that there they are.""""
England, p. 74
Vokes - My Story (1985)
Context: I looked for certain attributes in a soldier. I know the modern method is to put the attributes into a computer and see what comes out. But as far as I am concerned, the computer is the worst damn instrument devised by man to screw up man-management.
Research by the Business Itself (1945)
Context: I believe it is pretty well established now that neither the intuition of the sales manager nor even the first reaction of the public is a reliable measure of the value of a product to the consumer. Very often the best way to find out whether something is worth making is to make it, distribute it, and then to see, after the product has been around a few years, whether it was worth the trouble. <!-- p. 83
Speech made at the Reichstag (21 May 1935) Found in Translation of Herr Hitler's Speech to the German Reichstag on May 21, 1935 https://books.google.com/books?id=r_-htwAACAAJ&dq=hitler+may+21+1935+speech&hl=en&sa=X&ved=0ahUKEwir0MTAmInWAhXPaCYKHaFIB2UQ6AEIJjAA Foreign Office Press. German version https://archive.org/stream/RedeDesFhrersUndReichskanzlersAdolfHitlerVorDemReichstagAm21.Mai/MicrosoftWord-Ah19350521#page/n11/mode/2up
1930s
Context: The Germany of today is a National Socialist State. The ideology that dominates us is in diametrical contradiction to that of Soviet Russia. National Socialism is a doctrine that has reference exclusively to the German people. Bolshevism lays stress on international mission. We National Socialists believe a man can, in the long run, be happy only among his own people. We are convinced the happiness and achievements of Europe are indissolubly tied up with the continuation of the system of independent and free national States. Bolshevism preaches the establishment of a world empire and recognizes only section of a central international. We National Socialists grant each people the right to its own inner life according to its needs and its own nature. Bolshevism, on the other hand, establishes doctrinal theories that are to be accepted by all peoples, regardless of their particular essence, their special nature, traditions, etc. National Socialism speaks up for the solution of social problems, issues and tensions in their own nation, with methods that are consistent with our common human, spiritual, cultural and economic beliefs, traditions and conditions. Bolshevism preaches the international class struggle, the international world revolution with the weapons of the terror and the violence. National Socialism fights for the reconciliation and consequent adjustment of the differences in life and the union of all for common benefits. Bolshevism teaches the overcoming of an alleged class rule by the dictatorship of the power of a different class. National Socialism does not attach importance to a only theoretical rule of the working class, but especially on the practical improvement of their living conditions and standard of living. Bolshevism fights for a theory and, for it, sacrifices millions of people, immense values of traditional culture and traditions, and achieves, compared with us, only a very low standard of living for all. As National Socialists, our hearts are full with admiration and respect for the great achievements of the past, not only in our own people but also far beyond. We are happy to belong to an European cultural community that has so tremendously embossed today's world with a stamp of its mind. Bolshevism rejects this cultural achievement of mankind, claiming that has found the beginning of the real cultural and human history in the year of birth of Marxism. We, National Socialists, do not want to be of the same opinion as our church organizations in this or that organizational question. But we never want a lack of belief in religion or any faith, and do not wish that our churches become club-houses or cinemas. Bolshevism teaches the godlessness and acts accordingly. We National Socialists see in private property a higher level of human economic development that according to the differences in performance controls the management of what has been accomplished enabling and guaranteeing the advantage of a higher standard of living for everyone. Bolshevism destroys not only private property but also private initiative and the readiness to shoulder responsibility. It has not been able to save millions of human beings from starvation in Russia, the greatest Agrarian State in the world. It would be unthinkable to transfer such a catastrophe into Germany, because, at the of the day, in Russia there are 10 city dwellers for every 90 country dwellers, but in Germany for only 25 farmers there are 75 city dwellers. National Socialists and Bolshevists both are convinced they are a world apart from each other and their differences can never be bridged. Apart from that, there were thousands of our people slain and maimed in the fight against Bolshevism. If Russia likes Bolshevism it is not our affair, but if Bolshevism casts its nets over to Germany, then we will fight it tooth and nail.
“The only consolation he drew from the present chaos was that his theory managed to explain it.”
Source: V. (1963), Chapter Seven, Part VII
Context: He had decided long ago that no Situation had any objective reality: it only existed in the minds of those who happened to be in on it at any specific moment. Since these several minds tended to form a sum total or complex more mongrel than homogeneous, The Situation must necessarily appear to a single observer much like a diagram in four dimensions to an eye conditioned to seeing the world in only three. Hence the success or failure of any diplomatic issue must vary directly with the degree of rapport achieved by the team confronting it. This had led to the near obsession with teamwork which had inspired his colleagues to dub him Soft-show Sydney, on the assumption that he was at his best working in front of a chorus line.
But it was a neat theory, and he was in love with it. The only consolation he drew from the present chaos was that his theory managed to explain it.
Source: The New Canada (1992), Chapter Eighteen, The Road to a More Democratic Canada, p. 329
On her near-death experience and final days in New York
Edie : American Girl (1982)
Context: "The Siege of the Warwick Hotel." I was left alone with a substantial supply of speed. I started having strange, convulsive behavior. I was shooting up every half-hour... thinking that with each fresh shot I'd knock this nonsense out of my system. I'd entertain myself hanging on to the bathroom sink with my hind feet stopped up against the door, trying to hold myself steady enough so I wouldn't crack my stupid skull open. I entertained myself by making a tape... a really fabulous tape in which I made up five different personalities. I realized that I had to get barbiturates in order to stop the convulsions, which lasted either hours. Something was spinning in my head.... I just kept thinking that if I could pop enough speed I'd knock the daylights out of my system and none of this nonsense would go on. None of this flailing around and moaning, sweating like a pig, and whew! It was a heavy scene. When I finally cooled down to what I thought was pretty good shape, I slipped on a little muumuu, ran down the stairs of the Warwick, barefoot to the lobby. My eye caught a mailman's jacket and a sack of mail hanging across the back of a chair in the hall way entrance, and before I knew what I was doing, I whipped on the jacket, flipped the bag over my shoulder, and flew out the door, whistling a happy tune. Suddenly I thought: "My God! This is a federal offense. Fooling around with the mail." So I turned around and rushed back and BAM! the manager was waiting for me. He ordered me into the back office. They telephoned an ambulance from Bellevue and packed me into it. Five policemen. I was back into convulsions again, which was really a drag, and I tried to tell the doctors and the nurses and the student interns that I'd run out of barbiturates and overshot speed.... I could speak sanely, but all my motor nerves were going crazy wild. It looked like I was out of my mind. If you had seen me, you wouldn't have bothered to listen, and none of them did. Oh, God, it was a nightmare. Finally six big spade attendants came and held me down on a stretcher. They terrified me... their force against mine. I got twice as bad. I just flipped. I told them if they'd just let go of me, I would calm down and stop kicking and fighting. But they wouldn't listen and they started to tell each other what stages of hallucinations I was in... how I imagined myself an animal. All these things totally unreal to my mind and just guessed on their part. Oh, it was insane. Then they plunged a great needle into my butt and BAM! out I went for two whole days. When I woke up, wow! Rats all over the floor, wailing and screaming. We ate potatoes with spoons. The doctors at Bellevue finally contacted my private physician, and after five days he came and got me out. They sent me back to Gracie Square, a private mental hospital that cost a thousand dollars a week. I was there for five months. Then I ran away with a patient and we went to an apartment in the Seventies somewhere which belonged to another patient in the hospital, who gave us the keys. The guy I ran away with was twenty, but he'd been a junkie since the age of nine, so he was pretty emotionally retarded and something of a drag. I didn't have any pills, so, kind of ravaging around, I went to see a gynecologist and a pretty well-off one. He asked me if I would like to shoot up some acid with him. I hadn't much experience with acid, but I wasn't afraid. He closed his office at five, and we took off in his Aston Martin and drove up the coast... no, what's the name of that river? The Hudson. We stopped at a motel and he gave me three ampules of liquid Sandoz acid, intravenously, mainlining, and he gave himself the same amount and he completely flipped, I was hallucinating and trying to tell him what I was seeing. I'd say, "I see rich, embroidered curtains, and I see people moving in the background. It's the Middle Ages and I am a princess, " and I told him he was some sort of royalty. We made love from eight in the evening until seven in the morning with ecstatic climax after climax, just going insane with it, until he realized it was seven and he had to get back to his office to open it at eight-thirty. He gave me a shot to calm me down, and because I couldn't come down, I took about fourteen Placidyls. On the way back something very strange happened. I didn't realize I was going to say it, but I said out loud, "I wish I was dead"... the love and the beauty and the ecstasy of the whole experience I'd just gone through were really so alien. I didn't even know the man... it had been a one-night jag... he was married and had children... and I just felt lost. It hardly seemed worth living any more because once again I was alone. He dropped me off at the apartment where I was staying with the runaway patient. I had a little Bloody Mary when I got there, and dropped a few more Placidyls. With my tolerance, nothing should have happened, but I suddenly went into a coma. My eyes rolled back in my head. It was lucky... I had called an aide, Jimmy, at the hospital - he had been a good friend - I had called him anonymously and asked him to come and visit us. He happened to turn up just as I went into the coma. He and the heroin addict tried to wake me up. They slapped me and pumped my chest and they put me in a bathtub full of really cold water. Jimmy began to call hospitals - not psychiatric but medical - and one of them actually told them to let me sleep it off. But Jimmy just flipped. He knew I was dying, and he was right. He called Lenox Hill Hospital, and the police finally came. Jimmy and the heroin addict were taken into custody, and I was rushed to the hospital. I was actually declared dead. My mother was called... and then BAM! I started breathing again. I was pretty shaken up by what happened because I didn't understand how I could have almost gone out on just fifteen Placidyls when I used to live on thirty-five three-grain Tunials a day, plus alcohol. They released Jimmy and the junkie, but of course I was still in the trap. I thought I was fine and that I could leave. But a psychiatrist came to interview me and I was put in the New York State Psychiatric Institute at Columbia Presbyterian Hospital - committed on the grounds of unintentional, unconscious suicide. It was a pretty devastating experience. They put me on eight hundred milligrams of Thorazine four times a day plus six hundred milligrams at bedtime - an ugly-tasting liquid, but it took quick effect and you couldn't hide the pills or spit them out later. I had all kinds of bad reactions from it - I'd get bad tremors and all itchy and wormy. I said I wasn't going to take the stuff any more, no matter what, so they finally took me off it one day. I had a seizure, vomited all over the floor, and I couldn't get tremendous dosages of Thorazine, but they accused me of importing drugs and taking them there in the hospital. My doctor was young... a resident... and I just told him, "You think I've taken drugs. There's no point in even reasoning with you. I'll just go to some other hospital." I expected to go to some plush, tolerable hospital, but I was not accepted in any private hospital with the record they gave me. They committed me to Manhattan State on Ward's Island, in the middle of the East River, next to the prison. It was one of the most unpleasant experiences I've ever been through. Really terrifying. I lived in a big dormitory on a ward with about sixty to eighty women. We did all the mopping, cleaning, making beds, scrubbing toilets. And the people there were just so awful. Really pathetic. Some of them were mean. The staff completely ignored you except to administer medication. I thought it was never going to end. In Manhattan State, even in there, there were pushers. One girl who lived in a smaller dormitory - there were two with about ten beds in them - was pushing speed and heroin. And because I'd been warned that if ever you were caught using drugs in a state hospital you'd be criminally punished, I didn't touch any drugs during the three months I was there.
State of the Union Address (12 January 1977) http://www.ford.utexas.edu/library/speeches/761057.htm
1970s
Context: The exclusive right to declare war, the duty to advise and consent on the part of the Senate, the power of the purse on the part of the House are ample authority for the legislative branch and should be jealously guarded. But because we may have been too careless of these powers in the past does not justify congressional intrusion into, or obstruction of, the proper exercise of Presidential responsibilities now or in the future. There can be only one Commander in Chief. In these times crises cannot be managed and wars cannot be waged by committee, nor can peace be pursued solely by parliamentary debate. To the ears of the world, the President speaks for the Nation. While he is, of course, ultimately accountable to the Congress, the courts, and the people, he and his emissaries must not be handicapped in advance in their relations with foreign governments as has sometimes happened in the past.
Paris Review interview (1996)
Context: Somewhere along the line, I don’t know just when, it seems to me I was able to manage the multifariousness of things and the unity of things so much more easily than I ever had before. I saw a continuous movement between the highest aspects of unity and the multiplicity of things, and it seemed to function so beautifully that I felt I could turn to any subject matter and know how to deal with it. I would know that there would be isolated facts and perceptions, that it would be possible to arrange them into propositions, and that these propositions could be included under a higher category of things — so that at some point there might be an almost contentless unity at the top of that sort of hierarchy. I feel that you don’t have to know everything to be a master of knowing, but you learn these procedures and then you can turn them toward any subject matter and they come out about the same. I don’t know when I saw for myself the mechanism of how it worked for me. Perhaps it was when I stopped using the word salient so much and began to use the word wikt:suasion.
Hello Out There (1941)
Context: When, at the age of eighteen, I was the manager of the Postal Telegraph office at 21 Taylor Street in San Francisco, I remember having been asked by the clerk there, a man named Clifford, who the hell I thought I was. And I remember replying very simply and earnestly somewhat as follows: If you have ever heard of George Bernard Shaw, if you have ever read his plays or prefaces, you will know what I mean when I tell you that I am that man by another name.
Who is he? I remember the clerk asking.
George Bernard Shaw, I replied, is the tonic of the Christian peoples of the world. He is health, wisdom, and comedy, and that's what I am too.
How do you figure? The clerk said.
Don't bother me, I said. I'm the night manager of this office and when I tell you something it's final.
Source: Your Job-Hunt Ltd – Advice from an Award-Winning Asian Headhunter (2003), Successful Recruitment in a Week (2012) https://books.google.ae/books?idp24GkAsgjGEC&printsecfrontcover&dqnigel+cumberland&hlen&saX&ved0ahUKEwjF75Xw0IHNAhULLcAKHazACBMQ6AEIGjAA#vonepage&qnigel%20cumberland&ffalse, Managing Teams in a Week (2013) https://books.google.ae/books?idqZjO9_ov74EC&printsecfrontcover&dqnigel+cumberland&hlen&saX&ved0ahUKEwjF75Xw0IHNAhULLcAKHazACBMQ6AEIIDAB#vonepage&qnigel%20cumberland&ffalse, Secrets of Success at Work – 50 techniques to excel (2014) https://books.google.ae/books?id4S7vAgAAQBAJ&printsecfrontcover&dqnigel+cumberland&hlen&saX&ved0ahUKEwjF75Xw0IHNAhULLcAKHazACBMQ6AEIJjAC#vonepage&qnigel%20cumberland&ffalse, Finding and Hiring Talent in a Week – Teach Yourself series (2016) https://books.google.ae/books?idyEk9CgAAQBAJ&pgPT1&dqnigel+cumberland&hlen&saX&ved0ahUKEwjF75Xw0IHNAhULLcAKHazACBMQ6AEILDAD#vonepage&qnigel%20cumberland&ffalse, p.2
Context: However recruitment is also an art and involves developing people and leadership skills that cannot be totally taught. Only through experience can you become a better judge of whether a certain candidate will be the best fit for a particular job role, company culture and management style.
Pointed to a sign on the wall: a spider with a line through it. "Oh, fair enough."
He said "I can offer you an upgrade, fifty quid, and we can include in it policies set in place by the Marquis de Laplace, the French scientist who declared that all things in the universe are predetermined, so you would be covered even if time-travel was invented during the period of rental.”
I said, "Nah, probably leave it."
Part Troll (2004)
Vajpayee interviewed by Erich Follath and Tiziano Terzani: “Guru der Nationen”, Der Spiegel, 1996/19, p. 163. quoted from Elst, Koenraad (2001). Decolonizing the Hindu mind: Ideological development of Hindu revivalism. New Delhi: Rupa. p.168
Context: We, the Indians, as Guru of the Nations: yes, I believe in that. We can be—or once more become— the hope of mankind. But that requires efforts and courage to be ourselves culturally. Unfortunately, we live in an age of political dwarfs, political managers without vision or courage. But their time is running out.
“Human experience shows that people, not organizations or management systems, get things done.”
The Rickover Effect (1992)
Context: What it takes to do a job will not be learned from management courses. It is principally a matter of experience, the proper attitude, and common sense — none of which can be taught in a classroom... Human experience shows that people, not organizations or management systems, get things done.
“The less important an issue is, the more time managers spend discussing it.”
Source: 2000s, A little book of f-laws: 13 common sins of management, 2006, p. 16, bold text cited in: Gerald Haigh (2008) Inspirational, and Cautionary Tales for Would-be School Leaders. p. 142.
Context: The less important an issue is, the more time managers spend discussing it. More time is spent on small talk than is spent on large talk. Most talk is about what matters least. What matters least is what most of us know most about.
Debate in the Carinthian parliament (13 June 1991)
Context: Haider: Someone who is capable of work, but is not willing to work — to take up a related or similar or approximately similar job — should be given the sanction of being forced to take on a job by having his unemployment benefit reduced.
MP Gü nther Hausenblas: That amounts to forced work placement!
Haider: Then I ask you: How do you justify this to the thousands and thousands of hardworking Austrian employees who fulfil their work obligations year after year? How do you defend that to somebody who for example has lost his job as a joiner, but then takes on a similar job in construction, just so that he doesn't have to go on unemployment benefit? And he is paying his hard earned money in ever higher deductions, so that a few can lounge around in the hammock of the social welfare state. That is not a system we can really defend.
Hausenblas: We once had what you're calling for — in the Third Reich!
Haider: No, they didn't have that in the Third Reich, because in the Third Reich they had a proper employment policy, which not even your government in Vienna can manage to bring about. That has to be said.
"The Fundamental Idea of Wave Mechanics", Nobel lecture, (12 December 1933)
Context: Conditions are admittedly such that we can always manage to make do in each concrete individual case without the two different aspects leading to different expectations as to the result of certain experiments. We cannot, however, manage to make do with such old, familiar, and seemingly indispensable terms as "real" or "only possible"; we are never in a position to say what really is or what really happens, but we can only say what will be observed in any concrete individual case. Will we have to be permanently satisfied with this...? On principle, yes. On principle, there is nothing new in the postulate that in the end exact science should aim at nothing more than the description of what can really be observed. The question is only whether from now on we shall have to refrain from tying description to a clear hypothesis about the real nature of the world. There are many who wish to pronounce such abdication even today. But I believe that this means making things a little too easy for oneself.
The Rickover Effect (1992)
Context: It is a human inclination to hope things will work out, despite evidence or doubt to the contrary. A successful manager must resist this temptation. This is particularly hard if one has invested much time and energy on a project and thus has come to feel possessive about it. Although it is not easy to admit what a person once thought correct now appears to be wrong, one must discipline himself to face the facts objectively and make the necessary changes — regardless of the consequences to himself. The man in charge must personally set the example in this respect. He must be able, in effect, to "kill his own child" if necessary and must require his subordinates to do likewise.
“Its roots are as old as science and the management function. It's name dates back only to 1940”
Source: 1940s - 1950s, Introduction to Operations Research (1957), p. 3; Partly cited in: Ivor Grattan-Guinness (2003) Companion encyclopedia of the history and philosophy of the mathematical sciences, Vol 1. p. 841
Context: No science has ever been born on a specific day. Each science emerges out of a convergence of an increased interest in some class of problems and the development of scientific methods, techniques, and tools which are adequate to solve these problems. Operations Research (O. R.) is no exception. Its roots are as old as science and the management function. It's name dates back only to 1940.
Hagakure (c. 1716)
Context: Although it is unfitting for someone like me to say this, in dying it is my hope not to become a Buddha. Rather, my will is permeated with the resolution to help manage the affairs of the province, though I be reborn as a Nabeshima samurai seven times. One needs neither vitality nor talent. In a word, it is a matter of having the will to shoulder the clan by oneself.
Signs of Change (1888), How We Live And How We Might Live
Context: The word Revolution, which we Socialists are so often forced to use, has a terrible sound in most people's ears, even when we have explained to them that it does not necessarily mean a change accompanied by riot and all kinds of violence, and cannot mean a change made mechanically and in the teeth of opinion by a group of men who have somehow managed to seize on the executive power for the moment. Even when we explain that we use the word revolution in its etymological sense, and mean by it a change in the basis of society, people are scared at the idea of such a vast change, and beg that you will speak of reform and not revolution. As, however, we Socialists do not at all mean by our word revolution what these worthy people mean by their word reform, I can't help thinking that it would be a mistake to use it, whatever projects we might conceal beneath its harmless envelope. So we will stick to our word, which means a change of the basis of society; it may frighten people, but it will at least warn them that there is something to be frightened about, which will be no less dangerous for being ignored; and also it may encourage some people, and will mean to them at least not a fear, but a hope.
Author: Violet Trefusis, Translator: Barbara Bray, Broderie Anglaise, published in (1992)
Context: The following evening John left with Lady Shorne for the south of France, without so much as a word to me. Alexa felt as if she were hearing that fateful cliche for the first time. "Without so much as a word." No matter how much she tried to see it from every point of view, its meaning was always clear. John was a coward. Anne was his victim. The roles were the opposite of what she had supposed. It was Anne who had been heroic, not John. John was a coward, a mere puppet into whom both Anne and Alexa had managed to breathe a semblance of life. He was as much the creation of one as of the other.
“You manage things, you lead people. We went overboard on management and forgot about leadership.”
The Wit and Wisdom of Grace Hopper (1987)
Context: You manage things, you lead people. We went overboard on management and forgot about leadership. It might help if we ran the MBAs out of Washington.
V for Vendetta (1989)
Context: In fact, let us not mince words… the management is terrible! We’ve had a string of embezzlers, frauds, liars, and lunatics making a string of catastrophic decisions. This is plain fact. But who elected them? It was you! You who appointed these people! You who gave them the power to make decisions for you! While I’ll admit that anyone can make a mistake once, to go on making the same lethal errors century after century seems to me to be nothing short of deliberate. You have encouraged these malicious incompetents, who have made your working life a shambles. You have accepted without question their senseless orders. You have allowed them to fill your workplace with dangerous and unproven machines. All you had to say was “No.” You have no spine. You have no pride. You are no longer an asset to the company.
"The Palace of the End" (2003)
Context: It was explained that the North Korean matter was a diplomatic inconvenience, while Iraq's non-disarmament remained a "crisis". The reason was strategic: even without WMDs, North Korea could inflict a million casualties on its southern neighbour and raze Seoul. Iraq couldn't manage anything on this scale, so you could attack it. North Korea could, so you couldn't. The imponderables of the proliferation age were becoming ponderable. Once a nation has done the risky and nauseous work of acquisition, it becomes unattackable. A single untested nuclear weapon may be a liability. But five or six constitute a deterrent. From this it crucially follows that we are going to war with Iraq because it doesn't have weapons of mass destruction. Or not many. The surest way by far of finding out what Iraq has is to attack it. Then at last we will have Saddam's full cooperation in our weapons inspection, because everything we know about him suggests that he will use them all. The Pentagon must be more or less convinced that Saddam's WMDs are under a certain critical number. Otherwise it couldn't attack him.
The Liberals' Mistake (1987)
Context: The liberals were right when they insisted that we had enough food and goods for all of our people. But they did not — and we still do not — know how to distribute those goods in a rational way. We have failed to figure out how to turn this abundance into an advantage. The liberals were also right about labor-saving. If we evenly distributed the work that needs to be done, there ought to be a lot of time left over for everybody to have the leisure that people need. But we have managed to reverse that. Today, a great many people cannot find any work. People are dispossessed and cannot support themselves or their families. Many are homeless. For many others, work has become a rat race: something to be endured, not enjoyed.
Today we are witnessing an impoverishment: the apparent drying up of resources for all kinds of things that are badly needed. We seem to have no money for housing, for education, or for health and social services. And yet we have a deficit, and we are told by candidates for public office that we must cut the federal budget even more. This impoverishment is a mystery.
emanating from all those old graves. The people who'd drafted the Constitution had sat in a room dominated by George Washington himself, and whatever honor they'd lacked he'd probably provided from his own abundant supply, just by sitting there and looking at them. The current Congress had no such mentor/living god to take George's place, and more was the pity, Ryan thought.
The Bear and the Dragon (2000), Ch. 12 : Conflicts of the Pocket
2000s
As quoted on page 56 in "Under Pressure" by Carl Honoré (2008) https://books.google.ae/books/about/Under_Pressure.html?id=l7Yq9rKivMgC&redir_esc=y and also quoted in the Vancouver Sun newspaper on April 28th 2008 http://www.canada.com/vancouversun/news/westcoastnews/story.html?id=60b255fc-910e-4dc1-ae6d-50961b0e7a2c and in a 2013 academic paper entitled Hard Skills Will Qualify You, with Soft Skills You’ll Rank the First by Eva Trumpesova Rudolfova, Lenka Zouhar Ludvikova of Masaryk University, Czech Republic https://is.muni.cz/repo/1169958/ECE2013_0305.pdf. Also quoted in many other sources including in Spanish.
Miscellaneous Quotes in the Press (2002-Present)
Context: If little kids could play more, you´d have better engineers, better managers and more inspiration in the workplace. If you deny a toddler the chance to play and then put him in a preschool where he is always competing and being measured, you get fear and that leads to an unwillingness to take risks. You end up with boring adults.
Source: Aspects of the Novel (1927), Chapter Nine: Conclusion
Context: If human nature does alter it will be because individuals manage to look at themselves in a new way. Here and there people — a very few people, but a few novelists are among them — are trying to do this. Every institution and vested interest is against such a search: organized religion, the state, the family in its economic aspect, have nothing to gain, and it is only when outward prohibitions weaken that it can proceed: history conditions it to that extent.
Man's Rise to Civilization (1968)
Context: The Indians have not only refused to vanish, but have... managed to salvage a part of their native culture through revitalization and messianic movements.... they are of further interest to anthropologists for the light they shed on such movements in general.<!-- p. 271
(2008) http://news.arseblog.com/2014/03/arsene-wenger-at-1000-in-stats-and-quotes/
Arsenal (1996–present)
Context: If I go into a season and I say, ‘For fuck’s sake, if we don’t win anything, they will all leave,’ I have already lost. The problem of the media is always to imagine the worst. The problem of the manager is always to imagine the best.
Source: First Things First (1994), p. 12 <!-- Originally added as : Instead of taking two watches, take compass. It is not important how fast you are moving, but where you are moving. -->
Context: We present a dramatically different approach to time management. This is a principle-centered approach. It transcends the traditional prescriptions of faster, harder, smarter, and more. Rather than offering you another clock, this approach provides you with a compass — because more important than how fast you're going, is where you're headed.
As quoted by Rachel Makabi, 'A Race Against Time' http://www.rezapahlavi.org/details_article.php?article=34&page=5, Newsweek International, Sept 4, 2006.
Interviews, 2006
[1992, Intersection Theory, Integrable Hierarchies and Topological Field Theory by Robbert Dijkgraaf, Fröhlich J., ’t Hooft G., Jaffe A., Mack G., Mitter P.K., Stora R. (eds.), New Symmetry Principles in Quantum Field Theory, NATO ASI Series (Series B: Physics), vol. 295, 95–158, Springer, Boston, MA, 10.1007/978-1-4615-3472-3_4]
During an interview with BBC - France. Dec 2011.
Jewish Chronicle, 17 August 2007, p. 11-12: "The calendar girl who's going for gold"
Speech in the House of Commons (9 December 1761), quoted in Basil Williams, The Life of William Pitt, Earl of Chatham. Volume II (London: Longmans, 1914), p. 132
1760s
Ante-Nicene Christian Library, Volume 6: Hippolytus, Bishop Of Rome, Volume 1 p. 187
Refutation of All Heresies
Ante-Nicene Christian Library, Volume 6: Hippolytus, Bishop Of Rome, Volume 1 p. 28
Refutation of All Heresies
Modi, Muslims and Media. Voices from Narendra Modi’s Gujarat, 2014
1990s, Ayodhya and After: Issues Before Hindu Society (1991)
1990s, Ayodhya and After: Issues Before Hindu Society (1991)
"Good Old Neon", Oblivion: Stories
Short stories
On the fickle nature of theater in “Moment to Moment: with Maria Irene Fornes” https://brooklynrail.org/2002/10/theater/moment-to-moment-with-maria-irene-fornes in The Brooklyn Rail (Autumn 2002)
L. Bender, L. Cobrinik, G. Faretra, D.V. Siva Sankar, "The Treatment of Childhood Schizophrenia with LSD and UML" http://www.neurodiversity.com/library_bender_1966a.html, Biological Treatment of Mental Illness, Proceedings II of the International Conference of the Manfred Sakel Foundation 10/31-11/3/1962, 1966; 2(4):463-91.
Source: The Laundry Files, The Apocalypse Codex (2012), Chapter 5, “Bashful Incendiary” (p. 75)
Source: The Laundry Files, The Fuller Memorandum (2010), Chapter 2, “Pointing the Finger” (p. 32)
Source: The Laundry Files, The Jennifer Morgue (2006), Chapter 5, “High Society” (pp. 100-101)
The Concrete Jungle (p. 305)
The Laundry Files, The Atrocity Archives (2004)
“The Role and Functions of the Trade Unions under the New Economic Policy”, LCW, 33, p. 184. Decision Of The C.C., R.C.P.(B.), January 12, 1922. Published in Pravda No. 12, January 17, 1922; Lenin’s Collected Works https://www.marxists.org/archive/lenin/works/cw/pdf/lenin-cw-vol-33.pdf, 2nd English Edition, Progress Publishers, Moscow, 1965, Volume 33, pages 188–196.
1920s
Source: Imperialism, The Highest Stage of Capitalism (1917), Chapter Three
Source: The New Ethics (1907), The Perils of Over-population, pp. 149–150
Source: Better-World Philosophy: A Sociological Synthesis (1899), The Social Ideal, pp. 159–160
Source: Better-World Philosophy: A Sociological Synthesis (1899), Blunders, p. 72
Source: Better-World Philosophy: A Sociological Synthesis (1899), The Problem of Industry, pp. 19–20
1920s, Speech at College of William and Mary (May 15, 1926)
Speech to the Labour Party Conference in Brighton (12 December 1964), quoted in The Times (14 December 1964), p. 14
Prime Minister
I never have been able to sell to Adventure; guess my first attempt cooked me with them for ever!
From a letter to H. P. Lovecraft (c. July 1933)
Letters
He cannot be subjected to conscription, or forced military service, save by the written orders of the highest military authority of the department, under such regulations as the President or Congress may prescribe. Domestic servants, blacksmiths, carpenters, and other mechanics, will be free to select their own work and residence, but the young and able-bodied negroes must be encouraged to enlist as soldiers in the service of the United States, to contribute their share toward maintaining their own freedom, and securing their rights as citizens of the United States.
1860s, 1865, Special Field Order No. 15 (January 1865)
Twitter, https://twitter.com/AOC/status/1146052528997588992 (2 July 2019)
Twitter Quotes (2019), July 2019
Rectifying the Errors of the Cuban Revolution (1986)
Malabar Manual, Page 135 https://archive.org/details/MalabarLogan/page/n147
Malabar Manual (1887)
Horace Walpole Memoirs of the Reign of King George the Second (1847) vol. 1, p. 180
About George II
Circular of Tipu Sultan to local administrators on 1790. Cited in "India as a Secular State" Page 72 by "Donald Eugene Smith" https://books.google.com.sa/books?id=8zXWCgAAQBAJ&pg=PA72
From Tipu Sultan's Decrees
I say “we,” but if you’re a Bible-thumping fundamentalist I expect you at this point to take the book by one corner at arm’s length and ceremonially consign it to the place where you put most sensible ideas, along with everything else you decline to acknowledge the existence of, such as mainly shit.
context (5) “The Grand Manor”
Stand on Zanzibar (1968)
Sir Edmund Leach. "Aryan invasions over four millennia. In Culture through Time, Anthropological Approaches, edited by E. Ohnuki-Tierney, Stanford University Press, Stanford, 1990, pp. 227-245.
Interview by Andrea Di Marcantonio
Brexit negotiators working 'day and night' for agreement https://www.bbc.co.uk/news/uk-politics-45816306 BBC News (10 October 2018)
2018
http://www.insideworldsoccer.com/2009/10/fergie-never-had-go-at-cantona-andy.html
Andy Cole, former Manchester United teammate of Cantona.
Principles of Communism (1847)
“The anger management is not working.”
Cut It Out (2004)
Ecology, during the last ten years, has acquired a new meaning. It is still the name for a branch of professional biology, but the term now increasingly serves as the label under which a broad, politically organized general public analyzes and influences technical decisions.
Silence is a Commons (1982)
Daniel Barenboim, " The Purpose of the State is Freedom https://danielbarenboim.com/the-purpose-of-the-state-is-freedom/" (DanielBarenboim.com, December 2003)
A - F, Daniel Barenboim
About the fortress Igi-hursaja.
Correspondence of the Kings of Ur, Letter from Shulgi to Puzur-Shulgi about work on the fortress Igi-hursanga http://etcsl.orinst.ox.ac.uk/section3/tr3108.htm
“The Methods of Industrial Management.”
A committee of the American Society of Mechanical Engineers made an extensive canvass in the fall of 1912 to determine what were the new elements in modern management as well as what the committee designated as the regulative principles of industrial management. The committee confirmed Adam Smith's statement made in 1776 in his Wealth of Nations, in which he held that the application of the principle of division of labor was the basis of manufacture. The committee also agreed with Charles Babbage, who in his work entitled Economy of Machinery and Manufacture written in 1832, added another principle, namely the transference of skill.
1921, p. 10
Factory organization and administration, 1910
comprise a logically persuasive set of assumptions which have had a profound influence upon managerial behavior.
Source: The Human Side of Enterprise (1960), p. 15 (p. 21 in 2006 edition)
1985