Quotes about custom
A collection of quotes on the topic of custom, customer, use, people.
Quotes about custom

Quoted in 2008-07-01, The Story Behind the Bus, Rosa Parks Bus, The Henry Ford http://www.thehenryford.org/exhibits/rosaparks/story.asp, (2002)

“There is only one valid definition of a business purpose: to create a customer.”
Source: 1930s- 1950s, The Practice of Management (1954), p. 37

Sermon on The Gospel for the Festival of the Epiphany, 1522.
Luther's Works, American Ed., Hans J. Hillerbrand, Helmut T. Lehmann eds., Philadelphia, Concordia Publishing House/Fortress Press, 1974, ISBN 0800603524 (Sermons II), vol. 52:198

..
Said during a visit to Kenya in the late 1980s or early 1990s, recorded in the 20-minute documentary "A Journey In Black And White" by WeSearchr, as reported and quoted in "Documentary Of Young Obama’s Visit To Kenya Is Set To Be Released" http://dailycaller.com/2016/09/19/documentary-of-young-obamas-visit-to-kenya-is-set-to-be-released/ by Alex Pfeiffer, The Daily Caller (19 September 2016)
1980s

To the Spanish Ambassador (1580).

“Custom reconciles us to every thing.”
Part IV Section XVIII
A Philosophical Enquiry into the Origin of Our Ideas of the Sublime and Beautiful (1757)

Source: Dictionary of Burning Words of Brilliant Writers (1895), P. 294.

Source: Rules of Sociological Method, 1895, p. 3

It would be no small praise to Christians if we could say as much for them.
Source: Dictionary of Burning Words of Brilliant Writers (1895), P. 294.

Cited in: Robert W. Price (2001), Internet and Business, 2001-2002. p. 117
Marketing Management: Analysis, Planning, Implementation and Control, 1967

The Soul of Man Under Socialism (1891)
Context: Art is Individualism, and Individualism is a disturbing and disintegrating force. Therein lies its immense value. For what it seeks to disturb is monotony of type, slavery of custom, tyranny of habit, and the reduction of man to the level of a machine.

Source: Facing the Music And Living To Talk About It

Variant : The thinking man must oppose all cruel customs no matter how deeply rooted in tradition and surrounded by a halo. When we have a choice, we must avoid bringing torment and injury into the life of another, even the lowliest creature; to do so is to renounce our manhood and shoulder a guilt which nothing justifies.
As quoted in Becoming Vegan : The Complete Guide to Adopting a Healthy Plant-based Diet (2000) by Brenda Davis and Vesanto Melina, p. 261
Source: The Spiritual Life (1947), p. 305; also in The Animal World of Albert Schweitzer (1950), p. 179

“Any customer can have a car painted any color that he wants so long as it is black.”
Source: My Life and Work (1922), p. 72. Chapter IV, : Remark about the Model T in 1909; this has often been paraphrased, e.g.: "You can have any color as long as it's black."

“The less there is to justify a traditional custom, the harder it is to get rid of it”
Source: The Adventures of Tom Sawyer

As quoted in Good Advice (1982) by William Safire and Leonard Safir. Original appearance in Holiday magazine, March 1956, pp. 40-51.

Letter to Susan B. Anthony (1860-06-14).
Context: Women's degradation is in man's idea of his sexual rights. Our religion, laws, customs, are all founded on the belief that woman was made for man. Come what will, my whole soul rejoices in the truth that I have uttered.

Letter to Natalie H. Wooley (2 May 1936), in Selected Letters V, 1934-1937 edited by August Derleth and Donald Wandrei, pp. 240-241
Non-Fiction, Letters

“Disputational knowing wants customers.
It has no soul.”
"The Sheikh who played with the Children" in Ch. 4 : Spring Giddiness, p. 46
Disputed, The Essential Rumi (1995)
Source: Marketing Myopia, 1960, p. 10

Amazon's Jeff Bezos looks to the future - CBS News http://www.cbsnews.com/news/amazons-jeff-bezos-looks-to-the-future/.

1900s, "In God we Trust" letter (1907)

after Monet's death
Source: Denis Rouart (1972) Claude Monet, p. 22 : About the first steps in his career

Source: Speech in Aylesbury (14 November 1861), quoted in William Flavelle Monypenny and George Earle Buckle, The Life of Benjamin Disraeli, Earl of Beaconsfield. Volume II. 1860–1881 (London: John Murray, 1929), p. 96

allegedly said in 1907 according to 13 March 2013 article http://princearthurherald.com/en/politics-2/another-gaffe-by-trudeau-551 by Michael Eugenio of the Herald. The quote was also used 8 December 2015 by David Kendrick in Guelph Mercury https://www.guelphmercury.com/opinion-story/6163164-canada-is-losing-some-of-its-identity/
3 March 2017 report by Melissa Martin of Winnipeg Free Press https://www.winnipegfreepress.com/special/goodnews/moment-of-clarity-in-my-canada-415358084.html described as having been wrongly attributed for at least 7 years, based on a Teddy Roosevelt quote
Misattributed

Courbet wrote this 'Realist manifesto' for the introduction to the catalogue of his independent, personal exhibition at the Pavilion of Realism in Paris, outside the 1855 Universal Exhibition. His text is echoing the tone of the period's political manifestos of those days
1840s - 1850s, Realist Manifesto', 1851/1855

On the subject of torture, in a letter to Louis Alexandre Berthier (11 November 1798), published in Correspendance Napoleon edited by Henri Plon (1861), Vol. V, No. 3605, p. 128
“If thou make any law or establish any custom for the general good, be the first to submit thyself thereto; then does a people show more regard for justice nor refuse submission when it has seen their author obedient to his own laws. The world shapes itself after its ruler's pattern, nor can edicts sway men's minds so much as their monarch's life; the unstable crowd ever changes along with the prince.”
In commune iubes si quid censesque tenendum, <br/>primus iussa subi: tunc observantior aequi <br/>fit populus nec ferre negat, cum viderit ipsum <br/>auctorem parere sibi. componitur orbis <br/>regis ad exemplum, nec sic inflectere sensus <br/>humanos edicta valent quam vita regentis.
In commune iubes si quid censesque tenendum,
primus iussa subi: tunc observantior aequi
fit populus nec ferre negat, cum viderit ipsum
auctorem parere sibi. componitur orbis
regis ad exemplum, nec sic inflectere sensus
humanos edicta valent quam vita regentis.
Panegyricus de Quarto Consulatu Honorii Augusti, lines 296-301 http://penelope.uchicago.edu/Thayer/L/Roman/Texts/Claudian/De_IV_Consulatu_Honorii*.html#296.

Glimpses of Bengal http://www.spiritualbee.com/tagore-book-of-letters/ (1921)

1900s, First Annual Message to Congress (1901)

Letter to Frank Belknap Long (27 February 1931), in Selected Letters III, 1929-1931 edited by August Derleth and Donald Wandrei, p. 307
Non-Fiction, Letters, to Frank Belknap Long

Veeramani, Collected Works of Periyar, p. 517.
Aryanism

Source: Speech on Reform Bill of 1867, Edinburgh, Scotland (29 October 1867); quoted in William Flavelle Monypenny and George Earle Buckle, The Life of Benjamin Disraeli, Earl of Beaconsfield. Volume II. 1860–1881 (London: John Murray, 1929), p. 291.

Unpublished (and probably unsent) letter to the Providence Journal (13 April 1934), quoted in Collected Essays, Volume 5: Philosophy, edited by J. T. Joshi, pp. 115-116
Non-Fiction, Letters

L’enseigne fait la chalandise.
Book VII (1678–1679), fable 16 (The Fortune-Tellers).
Fables (1668–1679)

“The Roman state survives by its ancient customs and its manhood.”
Moribus antiquis res stat Romana virisque.
Annals, Book V

Salviati, Third Day. Change of Position
Dialogues and Mathematical Demonstrations Concerning Two New Sciences (1638)

Rečnik od tri jezika: s. makedonski, arbanski i turski [Dictionary of Three languages: Macedonian, Albanian, Turkish], U držacnoj štampariji, 1875, p. 48f.

He said, "You've got a point."
At a rally in Londonberry, New Hampshire (16 October 2008) http://transcripts.cnn.com/TRANSCRIPTS/0810/16/cnr.04.html
2008

Illustrated London News (3 June 1922)

Vol. II, Ch. XII, p. 237.
(Buch II) (1893)

The Notebooks of Leonardo da Vinci (1883), XXI Letters. Personal Records. Dated Notes.

Kōnosuke Matsushita in: Nihon Seisansei Honbu (1984), Strategies for productivity: international perspectives, p. 124

20
Daybreak — Thoughts on the Prejudices of Morality (1881)

Douglass North. (1991). "Institutions." Journal of Economic Perspectives, 5(1): 97-112; Abstract

As cited in: Peter S. Pande, Robert P. Neuman, and Roland R. Cavanagh. The six sigma way. McGraw-Hill,, 2000. p. 6

Babur-Nama, translated into English by A.S. Beveridge, New Delhi reprint, 1979, pp. 370-71.

Letter to James F. Morton (January 1931), in Selected Letters III, 1929-1931 edited by August Derleth and Donald Wandrei, p. 253
Non-Fiction, Letters, to James Ferdinand Morton, Jr.

Jeffrey Bezos, Washington Post’s next owner, aims for a new ‘golden era’ at the newspaper http://www.washingtonpost.com/lifestyle/style/jeffrey-bezos-washington-posts-next-owner-aims-for-a-new-golden-era-at-the-newspaper/2013/09/02/30c00b60-13f6-11e3-b182-1b3bb2eb474c_story.html.

Memoirs of Childhood and Youth (1924)

constitutions, laws, property rights
Source: Institutions (1990), p. 97; As cited in: Oliver E. Williamson (1996) The Mechanisms of Governance. p. 4

2013, Eulogy of Nelson Mandela (December 2013)

À partir de cet instant, je n’avais plus un seul pas à faire, le sol marchait pour moi dans ce jardin où depuis si longtemps mes actes avaient cessé d’être accompagnés d’attention volontaire: l’Habitude venait de me prendre dans ses bras et me portait jusqu’à mon lit comme un petit enfant.
"Combray"
In Search of Lost Time, Remembrance of Things Past (1913-1927), Vol I: Swann's Way (1913)

“To obey a rule, to make a report, to give an order, to play a game of chess, are customs”
uses, institutions
§ 199
Philosophical Investigations (1953)

"Modern Fiction"
The Common Reader (1925)
Context: Examine for a moment an ordinary mind on an ordinary day. The mind receives a myriad impressions — trivial, fantastic, evanescent, or engraved with the sharpness of steel. From all sides they come, an incessant shower of innumerable atoms; and as they fall, as they shape themselves into the life of Monday or Tuesday, the accent falls differently from of old; the moment of importance came not here but there; so that, if a writer were a free man and not a slave, if he could write what he chose, not what he must, if he could base his work upon his own feeling and not upon convention, there would be no plot, no comedy, no tragedy, no love interest or catastrophe in the accepted style, and perhaps not a single button sewn on as the Bond Street tailors would have it. Life is not a series of gig-lamps symmetrically arranged; life is a luminous halo, a semi-transparent envelope surrounding us from the beginning of consciousness to the end. Is it not the task of the novelist to convey this varying, this unknown and uncircumscribed spirit, whatever aberration or complexity it may display, with as little mixture of the alien and external as possible? We are not pleading merely for courage and sincerity; we are suggesting that the proper stuff of fiction is a little other than custom would have us believe it.

Order of Retaliation http://quod.lib.umich.edu/l/lincoln/lincoln6/1:755?rgn=div1;view=fulltext (30 July 1863); quoted in Roy P. Basler, ed., The Collected Works of Abraham Lincoln, vol. 7 (New Brunswick, N.J.: Rutgers University Press, 1953), p. 357
1860s
Context: It is the duty of every government to give protection to its citizens, of whatever class, color, or condition, and especially to those who are duly organized as soldiers in the public service. The law of nations and the usages and customs of war as carried on by civilized powers, permit no distinction as to color in the treatment of prisoners of war as public enemies. To sell or enslave any captured person, on account of his color, and for no offence against the laws of war, is a relapse into barbarism and a crime against the civilization of the age. The government of the United States will give the same protection to all its soldiers, and if the enemy shall sell or enslave anyone because of his color, the offense shall be punished by retaliation upon the enemy's prisoners in our possession. It is therefore ordered that for every soldier of the United States killed in violation of the laws of war, a rebel soldier shall be executed; and for every one enslaved by the enemy or sold into slavery, a rebel soldier shall be placed at hard labor on the public works and continued at such labor until the other shall be released and receive the treatment due to a prisoner of war

Jane to Mr. Rochester (Ch. 23)
Jane Eyre (1847)
Context: Do you think I am an automaton? — a machine without feelings? and can bear to have my morsel of bread snatched from my lips, and my drop of living water dashed from my cup? Do you think, because I am poor, obscure, plain, and little, I am soulless and heartless? You think wrong! — I have as much soul as you — and full as much heart! And if God had gifted me with some beauty and much wealth, I should have made it as hard for you to leave me, as it is now for me to leave you. I am not talking to you now through the medium of custom, conventionalities, nor even of mortal flesh: it is my spirit that addresses your spirit; just as if both had passed through the grave, and we stood at God's feet, equal — as we are!

“It is requisite to choose the most excellent life; for custom will make it pleasant.”
"Pythagorean Ethical Sentences From Stobæus" (1904)
Florilegium
Context: It is requisite to choose the most excellent life; for custom will make it pleasant. Wealth is an infirm anchor, glory is still more infirm; and in a similar manner, the body, dominion, and honour. For all these are imbecile and powerless. What then are powerful anchors. Prudence, magnanimity, fortitude. These no tempest can shake. This is the Law of God, that virtue is the only thing that is strong; and that every thing else is a trifle.

§ 9
Daybreak — Thoughts on the Prejudices of Morality (1881)
Context: Who is the most moral man? First, he who obeys the law most frequently, who … is continually inventive in creating opportunities for obeying the law. Then, he who obeys it even in the most difficult cases. The most moral man is he who sacrifices the most to custom. … Self-overcoming is demanded, not on account of any useful consequences it may have for the individual, but so that hegemony of custom and tradition shall be made evident.

2013, Remarks on Economic Mobility (December 2013)
Context: So let me repeat: The combined trends of increased inequality and decreasing mobility pose a fundamental threat to the American Dream, our way of life, and what we stand for around the globe. And it is not simply a moral claim that I’m making here. There are practical consequences to rising inequality and reduced mobility. For one thing, these trends are bad for our economy. One study finds that growth is more fragile and recessions are more frequent in countries with greater inequality. And that makes sense. When families have less to spend, that means businesses have fewer customers, and households rack up greater mortgage and credit card debt; meanwhile, concentrated wealth at the top is less likely to result in the kind of broadly based consumer spending that drives our economy, and together with lax regulation, may contribute to risky speculative bubbles.

Source: The Clash of Civilizations and the Remaking of World Order (1996), Ch. 1: The New Era in World Politics, § 2 : A Multipolar, Multicivilizational World
Context: In the post-Cold War world, for the first time in history, global politics has become multipolar and multicivilizational. During most of human existence, contacts between civilizations were intermittent or nonexistent. Then, with the beginning of the modern era, about A. D. 1500, global politics assumed two dimensions. For over four hundred years, the nation states of the West — Britain, France, Spain, Austria, Prussia, Germany, the United States, and others — constituted a multipolar international system within Western civilization and interacted, competed, and fought wars with each other. At the same time, Western nations also expanded, conquered, colonized, or decisively influenced every other civilization. During the Cold War global politics became bipolar and the world was divided into three parts. A group of mostly wealthy and democratic societies, led by the United States, was engaged in a pervasive ideological, political, economic, and, at times, military competition with a group of somewhat poorer communist societies associated with and led by the Soviet Union. Much of this conflict occurred in the Third World outside these two camps, composed of countries which often were poor, lacked political stability, were recently independent, and claimed to be nonaligned.
In the late 1980s the communist world collapsed, and the Cold War international system became history. In the post-Cold War world, the most important distinctions among peoples are not ideological, political, or economic. They are cultural. Peoples and nations are attempting to answer the most basic question humans can face: Who are we? And they are answering that question in the traditional way human beings have answered it, by reference to the things that mean most to them. People define themselves in terms of ancestry, religion, language, history, values, customs, and institutions. They identify with cultural groups: tribes, ethnic groups, religious communities, nations, and, at the broadest level, civilizations. People use politics not just to advance their interests but also to define their identity. We know who we are only when we know who we are not and often only when we know whom we are against.
Nation states remain the principal actors in world affairs. Their behavior is shaped as in the past by the pursuit of power and wealth, but it is also shaped by cultural preferences, commonalities, and differences. The most important groupings of states are no longer the three blocs of the Cold War but rather the world’s seven or eight major civilizations. Non-Western societies, particularly in East Asia, are developing their economic wealth and creating the basis for enhanced military power and political influence. As their power and self-confidence increase, non-Western societies increasingly assert their own cultural values and reject those “imposed” on them by the West.

A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom. Explanation: Paine explained the need to speak out against a tyrannical power, notably Britain and King George III, because not doing so could be a dangerous action on its own. A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom. This first part actually has two sections on its own. In the first half, Paine says it’s important to note the “wrongs” that occur when injustices are clear — not doing so gives them the “appearance of being right.” In the second half, he notes that people’s first reactions to those complaints are always to side on the side of “custom” — that is, to oppose attacks against institutions.
But the tumult soon subsides. Time makes more converts than reason. Explanation: Most Americans are not in favor of impeachment at this moment. It’s a reaction against a guarded institution — and citizens are going to behave in ways that make it seem they’re against the idea, by giving a “defense of custom,” as Paine put it. It should be noted, however, that the same held true for a different president — Richard Nixon. At the onset of investigations, a majority of Americans felt it was a waste of time. As they learned more about his actions as president, the public (including a significant number of Republicans) became more supportive of his ouster.
1770s, Common Sense (1776)
Source: Chris Walker (September 25, 2019): A Look Back At Thomas Paine, And Why Impeachment Makes ‘Common’ Sense (Even If You Think It’s A Losing Cause) [Opinion]. In: HillReporter.com. Archived https://web.archive.org/web/20190929202745/https://hillreporter.com/a-look-back-paine-and-why-impeachment-makes-sense-even-if-you-think-its-a-losing-cause-opinion-46555 from the original https://hillreporter.com/a-look-back-paine-and-why-impeachment-makes-sense-even-if-you-think-its-a-losing-cause-opinion-46555 on September 29, 2019.

As quoted in Grey Wolf: Mustafa Kemal – An intimate study of a dictator (1932) by Harold Courtenay Armstrong, pp. 199-200
Disputed

As cited in: Jay Conrad Levinson (1999), Mastering Guerrilla Marketing. p. 218
Marketing Management: Analysis, Planning, Implementation and Control, 1967

The viceadmiral thought his son crazy; but soon discovered he was a Quaker. He then employed every method that prudence could suggest to engage him to behave and act like other people. The youth answered his father only with repeated exhortations to turn Quaker also. After much altercation, his father confined himself to this single request, that he would wait on the king and the duke of York with his hat under his arm, and that he would not "thee" and "thou" them. William answered that his conscience would not permit him to do these things. This exasperated his father to such a degree that he turned him out of doors. Young Penn gave God thanks that he permitted him to suffer so early in His cause, and went into the city, where he held forth, and made a great number of converts; and being young, handsome, and of a graceful figure, both court and city ladies flocked very devoutly to hear him. The patriarch Fox, hearing of his great reputation, came to London — notwithstanding the length of the journey — purposely to see and converse with him. They both agreed to go upon missions into foreign countries; and accordingly they embarked for Holland, after having left a sufficient number of laborers to take care of the London vineyard.
The History of the Quakers (1762)

Source: Life, Sex, and Ideas: The Good Life Without God (2002), Chapter 47, “Remembrance” (p. 173)