“Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value. It is the art of helping your customers become better of.”

— Philip Kotler

The quote "Marketing is not the art of finding clever ways to dispose of what you make. It is the ar…" is famous quote attributed to Philip Kotler (1931), American marketing author, consultant and professor.

Cited in: Robert W. Price (2001), Internet and Business, 2001-2002. p. 117
Marketing Management: Analysis, Planning, Implementation and Control, 1967

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Philip Kotler13

American marketing author, consultant and professor 1931

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“Authentic marketing is not the art of selling what you make but knowing what to make! It is the art of identifying and understanding customer needs and creating solutions that deliver satisfaction to the customers, profits to the producers, and benefits for the stakeholders. Market innovation is gained by creating customer satisfaction through product innovation, product quality, and customer service. It these are absent, no amount of advertising, sales promotion, or salesmanship can compensate.”

Philip Kotler (1931) American marketing author, consultant and professor

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Marketing Management: Analysis, Planning, Implementation and Control, 1967

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