Quotes about user
page 2

“The internet has no government, no constitution, no laws, no rights, no police, no courts. Don't talk about fairness or innocence, and don't talk about what should be done. Instead, talk about what is being done and what will be done by the amorphous unreachable undefinable blob called the internet user base.”

Paul Vixie (1963) American internet pioneer

NANOG mailing list http://www.mail-archive.com/nanog@merit.edu/msg00981.html (2004)

Law

“For the neurotic, the merging of the subconscious and the conscious may be risky, just as it is for the users of drugs. But for the writer who is aware of the way in which this connection exists in reality and nourishes creativity, the sooner he can achieve a synthesis among intellect, emotion, and instinct, the sooner his work will be integrated.”

Anaïs Nin book The Novel of the Future

The Novel of the Future (1969)

Way, Reality

“Even if the Jabscreen 4 was reportedly biting users' ears off and spitting them into a ditch, every Jabscreen 3 user is going to wind up buying one anyway.”

Charlie Brooker (1971) journalist, broadcaster and writer from England

The Guardian 5 July 2010. http://www.guardian.co.uk/commentisfree/2010/jul/05/iphone-4-apple-new Guardian columns

“The cost of the drug war is many times more painful, in all its manifestations, than would be the licensing of drugs combined with intensive education of non-users and intensive education designed to warn those who experiment with drugs.”

William F. Buckley Jr. (1925–2008) American conservative author and commentator

The War On Drugs Is Lost (1995)

Pain, War, Education, Time

“We must always give our users pure sex. It's like a rendezvous in the back seat of an automobile with a beautiful girl. One's experience with the personal computer should be better than the greatest orgasm you could have.”

Jean-Louis Gassée (1944) French businessman

Personal Computer World, July 1990
On the user experience of the Apple Macintosh

Beauty, Sex, Girl, Personality

“The Novice has been the focus of an alarming amount of attention in the computer field. It is not just that the preferred user is unskilled, it is that the whole field in its application rewards novices and punishes experts. What you learn today will be useless a few years hence, so why bother to study and know anything well? I think this is the main reason for the IT winter we are now experiencing.”

Erik Naggum (1965–2009) Norwegian computer programmer

Re: "Well, I want to switch over to replace EMACS LISP with Guile." http://groups.google.com/group/comp.lang.lisp/msg/a6df017072f4c700 (Usenet article). Usenet articles, Miscellaneous

Thinking, Study, Learning, Winter

“System designers who do not allow users to type far ahead ought to be tarred and feathered, or worse yet, be forced to use their own system.”

Andrew S. Tanenbaum (1944) Dutch computer scientist

Operating Systems Design and Implementation, 3rd ed., p. 310.

“In the folklore of systems engineering, there are sayings, “If it isn't testable, it isn't a requirement,” and, “If it is not quantifiable, it is not testable.” I had always tended to subscribe to the particle of wisdom in these sayings. One of the many lessons that I learned from the CATIE experience, however, was that systems engineering had to be able to deal directly and purposively with what are usually considered to be strictly qualitative (unquantifiable) aspect of systems, such as quality of life, for example. The agricultural practices of these small farmers in Central America is such a large part of their lives that to change any part of their agricultural practices might be seen as diminishing their quality of life - even with respect to the color of the beans that the new practices might require. But even if we cannot deal directly with quality of life or user friendliness or enmity/sympathy, we can identify quantifiable figures of merit relating to these qualitative aspects and if we find enough figures of merit and combine them suitably, we might eventually obtain agreement that we have captured the essence of the qualitative aspect, at least as far as this particular set of stakeholders is concerned.”

A. Wayne Wymore (1927–2011) American mathematician

Systems Movement: Autobiographical Retrospectives (2004)

Life, Wisdom, Color, Learning

“The CRG turned its thoughts towards a much more complex matter that had received little attention from any of the other schools of thought which had been represented at the two Conferences [Dorking and ICSI]. This is the relation between general and special classifications: is there anything to be gained by pursuing the ideal of a new universal classification scheme, and if so, how will the specialist's need be served by it? How can the CRG schemes, for example, that prove so satisfactory for their users, be integrated into such a general scheme?”

Douglas John Foskett (1918–2004)

Source: The Classification Research Group 1952—1962 (1962), p. 133 as cited in:

School, Universe

“In arguing for increasing content owners' control over content users, it's not sufficient to say "They didn't pay for this use."”

Lawrence Lessig (1961) American academic, political activist.

May the Source Be With You (2001)

“Could it be argued that if the Chinese revolution seems to be a response to the needs of rural society, whereas the Russian is an urbanized phenomenon, this difference corresponds to that which exists between the users of two different forms of written communication, the one archaic, the other alphabetic?”

Eric A. Havelock (1903–1988) 1903-1988, British classical philologist

"Chinese Characters and the Greek Alphabet" in Sino-Platonic Papers, 5 (December 1987)

Communication

“The tool user, provided the tool is made well, need not, and indeed should not, know anything about the tool.”

Peter F. Drucker (1909–2005) American business consultant

Source: 1960s - 1980s, MANAGEMENT: Tasks, Responsibilities, Practices (1973), Part 2, p. 513

“Unfortunately, nigh the whole world is now duped into thinking that silly fill-in forms on web pages is the way to do user interfaces.”

Erik Naggum (1965–2009) Norwegian computer programmer

Re: Pause for keystroke http://groups.google.com/group/comp.lang.lisp/msg/4539e251e76e966a. Usenet articles, Miscellaneous

World, Way, Thinking

“Isn't it ironic that the US has more porn and "sexy" advertising yet the biggest population of Viagra users?”

Vanna Bonta (1958–2014) Italian-American writer, poet, inventor, actress, voice artist (1958-2014)

Vanna Bonta Talks Sex in Space (Interview - Femail magazine)

“Only a small part of the interior of the memex is devoted to storage, the rest to mechanism. Yet if the user inserted 5000 pages of material a day it would take him hundreds of years to fill the repository, so he can be profligate and enter material freely.”

Vannevar Bush book As We May Think

As We May Think (1945)

Parting

“The drug user evokes an immediate gut reaction, while most criminals are immediately understandable in both motives and life style. For the criminal is merely cheating at the rules of a game which the policeman himself plays, whereas the bohemian is sceptical of the validity of the game itself and casts doubts on the world-view of both policeman and criminal.”

Jock Young (1942–2013) British sociologist and criminologist

“The role of the police as amplifiers of deviancy,” Images of Deviance (1971), p. 31

Life, World, Game, Motivation

Jamie Zawinski (1968) American programmer

http://www.jwz.org/doc/markup.html
JWZ
Markup.

People, Motivation, Thinking, Help

“These early [Windows Phone sales] reports don't provide any credible figures. But even if sales are as bad as all get-out, you're forgetting one thing: It almost doesn't matter, because Microsoft is in this for the long haul. They're going to continue pushing this system ahead, and pushing it to developers and users.”

Paul Thurrott (1966) American podcaster, author, and blogger

About those Windows Phone Chicken Little stories... http://windowsphonesecrets.com/2010/11/29/about-those-windows-phone-chicken-little-stories in Windows Phone Secrets (29 November 2010)

Forgetting

“I conclude that there is no such thing as a language, not if a language is anything like what many philosophers and linguists have supposed. There is therefore no such thing to be learned, mastered, or born with. We must give up the idea of a clearly defined shared structure which language-users acquire and then apply to cases. And we should try again to say how convention in any important sense is involved in language; or, as I think, we should give up the attempt to illuminate how we communicate by appeal to conventions.”

Donald Davidson (philosopher) (1917–2003) scriitor amator

Davidson, Donald. " A nice derangement of epitaphs http://www.hf.uio.no/csmn/english/research/news-and-events/events/davidson_derangement.pdf." Philosophical grounds of rationality: Intentions, categories, ends 4 (1986): 157.

Communication, Idea, Thinking, Sense

“No anti-porn feminist I know has suggested that there is one image, or even a few, that could lead a non-rapist to rape; the argument, rather, is that taken together, pornographic images create a world that is at best inhospitable to women, and at worst dangerous to their physical and emotional well-being. In an unfair and inaccurate article that is emblematic of how anti-porn feminist work is misrepresented, Daniel Bernardi claims that Andrea Dworkin and Catharine MacKinnon believed that “watching pornography leads men to rape women.” Neither Dworkin nor MacKinnon “pioneers in developing a radical feminist critique of pornography, saw porn in such simplistic terms. Rather, both argued that porn has a complicated and multilayered effect on male sexuality, and that rape, rather than simply being caused by porn, is a cultural practice that has been woven into the fabric of a male-dominated society. Pornography, they argued, is one important agent of such a society since it so perfectly encodes woman-hating ideology, but to see it as simplistically and unquestionably leading to rape is to ignore how porn operates within the wider context of a society that is brimming with sexist imagery and ideology. If, then, we replace the “Does porn cause rape?” question with more nuanced questions that ask how porn messages shape our reality and our culture, we avoid falling into the images-lead-to-rape discussion. What this reformulation does is highlight the ways that the stories in pornography, by virtue of their consistency and coherence, create a worldview that the user integrates into his reservoir of beliefs that form his ways of understanding, seeing, and interpreting what goes on around him.”

Gail Dines (1958) anti-pornography campaigner

Pornland: How Porn Hijacked Our Sexuality, Ch 5, Page 85, Gail Dines

Women, Men, Hate, World

“I'm surprised at the extent of the bigotry. But it really plays out when companies or schools take a side and prohibit the other platform at all. We Mac users should be good even when the other side is bad. We should do what we can to accept the other platforms. All the best people in life seem to like LINUX.”

Steve Wozniak (1950) American inventor, computer engineer and programmer

"Letters-General Questions Answered" p. 1 http://www.woz.org/letters/general/01.html Woz.org files

Life, People, School

“Use cases, scenarios or scripts are roughly synonymous terms for important ways to focus our design activities. I prefer the term use case (although quickly saying it three times can leave your tongue tied) because it emphasizes usage. A use case is a textual description of a sequence of interactions between an actor (roughly corresponding to an external agent or class of users) and the system we are designing. Use cases were first described by Ivar Jacobson in his book “Object Oriented Software Engineering A Use Case Driven Approach.”
Use cases have been around in various forms for quite some time. Jacobson, however, made the keen observation that use cases can be treated as refineable, extensible and even reusable specifications of system requirements. We’ve had these same goals for object designs. We know that it is harder to actually accomplish them than it is to talk about them.”

Rebecca Wirfs-Brock (1953) American software engineer

About What is a Use Case?
Designing scenarios: Making the case for a use case framework (1993)

Books, Way, Time

“I have a suggestion for Microsoft — no fancy programming required. Just let us users hang out a "Do Not Disturb" sign. Then leave us alone. We're dreaming.”

Ellen Ullman (1949) American writer

[The Boss in the Machine, The New York Times, A15, San Francisco, 03624331, 19 February 2005]

Dreams

“Have you ever noticed that there are no Maytag user groups? Nobody needs a mutual support group to run a washing machine.”

Jef Raskin (1943–2005) American computer scientist

Programmers At Work (1986)

Support

“I have my team focused on the front end, working on the user experience, and making sure we have all the wiki-like tools people need to work on the site. We're just cranking away.”

Jimmy Wales (1966) Wikipedia co-founder and American Internet entrepreneur

About Wikia Search, in an interview with Susan Kuchinskas in iMediaConnection, March 26, 2009 http://www.imediaconnection.com/content/22475.asp (only days before Wales would shut down Wikia Search and lay off two developers)

People

“When a user uses the system, she or he will perform a behaviorally related sequence of transactions in a dialogue with the system. We call such a special sequence a use case.”

Ivar Jacobson (1939) Swedish computer scientist

Source: Object-Oriented Software Engineering: A Use Case Driven Approach (1992), p. 127; as cited in: Journal of Object-oriented Programming Vol 10, Nr 2-9. p. 32.

Behavior

“I like colorized diffs, but let's face it, those particular color choices will make most people decide to pick out their eyes with a fondue fork.

And that's not good. Digging in your eye-sockets with a fondue fork is strictly considered to be bad for your health, and seven out of nine optometrists are dead set against the practice.

So in order to avoid a lot of blind git users, please apply this patch.”

Linus Torvalds (1969) Finnish-American software engineer and hacker

Message to Git mailing list, 2006-06-22, Torvalds, Linus, 2006-08-28 http://lwn.net/Articles/190241/, 2000s, 2006

People, Health, Color, Dead

“Programming languages on the whole are very much more complicated than they used to be: object orientation, inheritance, and other features are still not really being thought through from the point of view of a coherent and scientifically well-based discipline or a theory of correctness. My original postulate, which I have been pursuing as a scientist all my life, is that one uses the criteria of correctness as a means of converging on a decent programming language design—one which doesn’t set traps for its users, and ones in which the different components of the program correspond clearly to different components of its specification, so you can reason compositionally about it. […] The tools, including the compiler, have to be based on some theory of what it means to write a correct program.”

C. A. R. Hoare (1934) British computer scientist

Oral history interview http://hdl.handle.net/11299/107362 by Philip L. Frana, 17 July 2002, Cambridge, England; Charles Babbage Institute, University of Minnesota.

Life

“.. play Beethovens Fifth Symphony if the user clicks the control that contains 'Da-da-da-dum”

Paul DiLascia (1959–2008) American software developer

1994/4
Misc

“I personally just encourage people to switch to KDE.This "users are idiots, and are confused by functionality" mentality of Gnome is a disease. If you think your users are idiots, only idiots will use it. I don't use Gnome, because in striving to be simple, it has long since reached the point where it simply doesn't do what I need it to do.Please, just tell people to use KDE.”

Linus Torvalds (1969) Finnish-American software engineer and hacker

Message to usability@gnome.org mailing list, 2005-12-12, 2006-08-28, Torvalds, Linus http://mail.gnome.org/archives/usability/2005-December/msg00021.html, 2000s, 2005

People, Disease, Thinking, Personality

“You can converge a toaster and refrigerator, but these things are probably not going to be pleasing to the user.”

Tim Cook (1960) American business executive

During the Q & A session after an earnings call http://bits.blogs.nytimes.com/2012/04/24/apples-chiefs-offhand-comment-spawns-internet-tribute/ (2012-04-24) Cook was asked about converging touch- and mouse-based operating systems into one product, like Microsoft's Windows 8.

“The term "free software" has an ambiguity problem: an unintended meaning, "Software you can get for zero price," fits the term just as well as the intended meaning, "software which gives the user certain freedoms."”

Richard Stallman (1953) American software freedom activist, short story writer and computer programmer, founder of the GNU project

We address this problem by publishing a more precise definition of free software, but this is not a perfect solution; it cannot completely eliminate the problem. An unambiguously correct term would be better, if it didn't have other problems.
1990s, Why "Free Software" is better than "Open Source" (1998)

Problem, Freedom

“To conceive of knowledge as a collection of information seems to rob the concept of all of its life. Knowledge resides in the user and not in the collection. It is how the user reacts to a collection of information that matters.”

C. West Churchman (1913–2004) American philosopher and systems scientist

Source: 1960s - 1970s, The Design of Inquiring Systems (1971), p. 10; cited in Daniel J. Power (2004) Decision Support Systems: Frequently Asked Questions, p. 23

Life, Knowledge

“In an ideal socialist economy, the reward for invention would be completely separated from any charge to the users of information. In a free enterprise economy, inventive activity is supported by using the invention to create property rights; precisely to the extent that it is successful, there is an underutilization of the information.”

Kenneth Arrow (1921–2017) American economist

Kenneth J. Arrow (1962). "Economic Welfare and the Allocation of Resources for Invention." In: The Rate and Direction of Inventive Activity. Princeton University Press.; cited in: Thrainn Eggertsson, Economic behavior and institutions. 1990. p. 22
1950s-1960s

Support, Success

“If you design your own machine, you can't fuss at people, because you're one of just a few. How many Linux users are there?”

Jack Valenti (1921–2007) President of the MPAA

On being informed there were no legitimate DVD players for Linux after four years, in "Real Dialogue: The Tech interviews Jack Valenti" by Keith J. Winstein of The Tech (16 April 2004) http://www-tech.mit.edu/V124/N20/ValentiIntervie.20f.html

People

“Give a human face to drug users and understand why they need narcotics is the only chance that we have to win the war on drugs. … Give a human face to terrorists and understand why they resort to violence is the only chance that we have to win the war on terror.”

Newton Lee American computer scientist

Counterterrorism and Cybersecurity: Total Information Awareness (2nd Edition), 2015

War, Understanding, Chance

“The dark net is all of these things, to some extent – but for me, it is an idea more than a particular place: an underworld set apart yet connected to the internet we inhabit, a world of complete freedom and anonymity, and where users say and do what they like, uncensored, unregulated, and outside of society’s norms. It is a world that is as shocking and disturbing as it is innovative and creative, a world that is also much closer than you think.”

Jamie Bartlett book The Dark Net: Inside the Digital Underworld

The Dark Net: Inside the Digital Underworld (2014)

World, Idea, Thinking, Freedom

“It is a far cry from the abacus to the modern keyboard accounting machine. It will be an equal step to the arithmetical machine of the future. But even this new machine will not take the scientist where he needs to go. Relief must be secured from laborious detailed manipulation of higher mathematics as well, if the users of it are to free their brains for something more than repetitive detailed transformations in accordance with established rules.”

Vannevar Bush book As We May Think

As We May Think (1945)

Mathematics, Future, Cry

“[On his work appearing on the Internet] It's a conflicted feeling. I'm really a populist, down in the very center of me. I like the power people can accrue for themselves, and I like the idea of user-generated content and taking power from the corporations. The other half of the conflict, though, is that, traditionally speaking, artists are protected from copyright infringement. Fortunately, I don't have to worry about solving this issue. It's someone else's job.”

George Carlin (1937–2008) American stand-up comedian

Las Vegas CityLife, August 9, 2007 http://www.lvcitylife.com/articles/2007/08/10/ae/stage/iq_15893857.txt Interviews, Print Interviews

People, Feeling, Idea, Appearance

“Every friend of freedom… must be as revolted as I am by the prospect of turning the United States into an armed camp, by the vision of jails filled with casual drug users and of an army of enforcers empowered to invade the liberty of citizens on slight evidence.”

Milton Friedman (1912–2006) American economist, statistician, and writer

"An Open Letter to Bill Bennett" in The Wall Street Journal (7 September 1989)

Freedom

“Of course, we are applying advances in technology. But when you use those advances just to boost the processing power, the trade-off is that you increase power consumption, make the machine more expensive and make developing games more expensive. When I look at the balance of that trade-off -- what you gain and what you lose -- I don't think it's good. Nintendo is applying the benefits of advanced technology, but we're using it to make our machines more power-efficient, quieter and faster to start. And we're making a brand-new user interface. I think that way of thinking is the biggest difference.”

Satoru Iwata (1959–2015) Japanese video game programmer and businessman

Q&A: Video-game industry maverick promises a Revolution, 2007-03-03, Bishop, Todd, 2005-05-20, Seattle Post-Intelligencer http://seattlepi.nwsource.com/business/225097_e3iwata20.html,

Way, Game, Thinking

“There is a rigorous science, just waiting to be recognized and developed, which encompasses the whole of 'the software problem,' as defined, including the hardware, software, languages, devices, logic, data, knowledge, users, users, and effectiveness, etc. for end-users, providers, enablers, commissioners, and sponsors, alike.”

Douglas T. Ross (1929–2007) American computer scientist

D.T. Ross (1989) "Appendix B: Understanding: The Key to Software" in: Computer Science and Telecommunications Board, National Research Council Scaling Up: A Research Agenda for Software Engineering. p. 66 (cited on p. 3).

Knowledge, Problem, Science, Waiting

“Change the attitude toward errors. Think of an object's user as attempting to do a task, getting there by imperfect approximations. Don't think of the user as making errors; think of the actions as approximations of what is desired.”

Donald A. Norman book The Design of Everyday Things

Source: The Design of Everyday Things (1988, 2002), Ch. 5, p. 131.

Error, Thinking, Change

“During the early stages of an industry, when the functionality and reliability of a product isn't yet adequate to meet customer's needs, a proprietary solution is almost always the right solution -- because it allows you to knit all the pieces together in an optimized way.
But once the technology matures and becomes good enough, industry standards emerge. That leads to the standardization of interfaces, which lets companies specialize on pieces of the overall system, and the product becomes modular. At that point, the competitive advantage of the early leader dissipates, and the ability to make money migrates to whoever controls the performance-defining subsystem.
In the modular PC world, that meant Microsoft and Intel (NASDAQ:INTC), and the same thing will happen in the iPod world as well. Apple may think the proprietary iPod is their competitive advantage, but it's temporary. In the future, what will matter will be the software inside that lets users find exactly the kind of music they want to listen to, when and where they want to, with minimal effort.”

Clayton M. Christensen (1952–2020) Mormon academic

2006 interview in Business Week, cited in: Rebutting Clayton Christensen on Apple's 'Troubled' Future http://seekingalpha.com/article/5633-rebutting-clayton-christensen-on-apples-troubled-future-aapl-msft-dell in Seeking Alpha (11 January 2006) 2000s

Money, World, Music, Way

“When it comes to the design of social and societal systems of all kinds, it is the users, the people in the system who are the experts. Nobody has the right to design social systems for someone else. It is unethical to do so. Design cannot be legislated, it should not be bought from the expert, and it should not be copied from the design of others. If the privilege of and responsibility for design is "given away," others will take charge of designing our lives and our systems. They will shape our future.”

Béla H. Bánáthy (1919–2003) Hungarian linguist and systems scientist

Source: Designing Social Systems in a Changing World (1996), p. 128; Cited in: Roberto Joseph et al. (2002) " Banathy's Influence on the Guidance System for Transforming Education http://www.indiana.edu/~syschang/decatur/reigeluth_pubs/documents/95_banathy_influence_on_gste.pdf". World Futures: The Journal of General Evolution, 58(5/6) 379-394

People, Future

“The discarnate TV user lives in a world between fantasy and dream, and is in a typically hypnotic state, which is the ultimate form and level of participation.”

Marshall McLuhan (1911–1980) Canadian educator, philosopher, and scholar-- a professor of English literature, a literary critic, and a …

"A Last Look at the Tube." New York Magazine, 17 March 1978, p. 45-48
1970s

World, Dreams

“As more and more good ideas come under the protection of patents, it may become increasingly unlikely that any one program can incorporate the state of the art in user-interface design without sinking into a quagmire of unending royalty payments and legal battles.”

Nathaniel Borenstein (1957) American computer scientist

[Borenstein, Nathaniel S., Programming as if people mattered : friendly programs, software engineering, and other noble delusions, 1991, Princeton University Press, Princeton, N.J., 9780691087528, 52, 4. print.]
Attributed

Art, Idea

“Information retrieval is the name for the process or method whereby a prospective user of information is able to convert his need for information into an actual list of citations to documents in storage containing information useful to him. It is the finding or discovery process with respect to stored information. It is another, more general, name for the production of a demand bibliography. Information retrieval embraces the intellectual aspects of the description of information and its specification for search, and also whatever systems, technique, or machines that are employed to carry out the operation. Information retrieval is crucial to documentation and organization of knowledge.”

Calvin Mooers (1919–1994) American computer scientist

Calvin Mooers (1951) "Zatocoding applied to mechanical organization of knowledge." American Documentation, 2, p. 25; Cited in: Birger Hjørland (2006) " Information retrival (IR) http://www.iva.dk/bh/Core%20Concepts%20in%20LIS/articles%20a-z/information_retrieval.htm" on iva.dk.

Search, Knowledge

“The needs of business, and the extensive market obviously waiting, assured the advent of mass-produced arithmetical machines just as soon as production methods were sufficiently advanced.
With machines for advanced analysis no such situation existed; for there was and is no extensive market; the users of advanced methods of manipulating data are a very small part of the population.”

Vannevar Bush book As We May Think

As We May Think (1945)

Business, Waiting, Parting

“We're no longer a once-a-day text medium for a predominantly domestic audience. Increasingly - around the clock - we use a combination of media in telling stories, and in commentary, to millions of users around the globe.”

Alan Rusbridger (1953) British newspaper editor

Alan Rusbridger. " We're all doomed to be surprised http://www.theguardian.com/media/2007/aug/20/mondaymediasection3" The Guardian, Monday 20 August 2007; Partly cited in: Peter English. "Caught by the Web: The Case of Guardian News & Media's Sports Desk." Journal of Sports Media 7.1 (2012): 133-148. 2000s

“User needs determine what functions should be provided, and different functions require different structures.”

Brian Campbell Vickery (1918–2009) British information theorist

B.C. Vickery (1971) "Structure and function in retrieval languages," Journal of Documentation, 27(2), p. 74; As cited in: Alan Gilchrist, Judi Vernau (2012) Facets of Knowledge Organization: Proceedings of the ISKO UK. p. 293.

“The first stable conclusion I reached … was that the only thing brains could do was to approximate the responsivity to meanings that we presuppose in our everyday mentalistic discourse. When mechanical push comes to shove, a brain was always going to do what it was caused to do by current, local, mechanical circumstances, whatever it ought to do, whatever a God's-eye view might reveal about the actual meaning of its current states. But over the long haul, brains could be designed – by evolutionary processes – to do the right thing (from the point of view of meaning) with high reliability. … [B]rains are syntactic engines that can mimic the competence of semantic engines. … The appreciation of meanings – their discrimination and delectation – is central to our vision of consciousness, but this conviction that I, on the inside, deal directly with meanings turns out to be something rather like a benign "user-illusion."”

Daniel Dennett (1942) American philosopher

Source: Brain Children (1998), chapter 25, "Self-Portrait"

God

“What defines Web 2.0 is the fact that the material on it is generated by the users (consumers) rather than the producers of the system. Thus, those who operate on Web 2.0 can be called prosumers because they simultaneously produce what they consume such as the interaction on Facebook and the entries on Wikipedia.”

George Ritzer (1940) American sociologist

Source: Globalization - A Basic Text (2010), Chapter 10, High-Tech Global Flows and Structures, p. 290

“We don't have the user centricity. Until we understand context, which is way beyond presence — presence is the most trivial notion, just am I on this device or not; it doesn't say am I meeting with something, am I focused on writing something. i had to suck dicks this morning help me i gayyyyyy”

Bill Gates (1955) American business magnate and philanthropist

.NET Briefing Day Speech (24 July 2002) http://www.microsoft.com/billgates/speeches/2002/07-24netstrategy.asp 2000s

Way, Understanding

“Documentation is a practice concerned with all the processes involved in transferring documents from sources to users.”

Brian Campbell Vickery (1918–2009) British information theorist

Source: Concepts of documentation (1978), p. 279 as cited in: Alvin M. Schrader (1983) Toward a Theory of Library and Information Science. Vol. 1. p. 322.

“It seems reasonable to envision, for a time 10 or 15 years hence, a 'thinking center' that will incorporate the functions of present-day libraries together with anticipated advances in information storage and retrieval.
The picture readily enlarges itself into a network of such centers, connected to one another by wide-band communication lines and to individual users by leased-wire services. In such a system, the speed of the computers would be balanced, and the cost of the gigantic memories and the sophisticated programs would be divided by the number of users.”

J. C. R. Licklider Man-Computer Symbiosis

Cited in: Jacques Berleur, Markku I. Nurminen, John Impagliazzo (2006) Social Informatics: An Information Society for All? p. 436.
Man-Computer Symbiosis, 1960

Communication, Thinking, Memory, Time

“For me the intentions of background music are openly political, and an example of how political power is constantly shifting from the ballot box into areas where the voter has nowhere to mark his ballot paper. The most important political choices in the future will probably never be consciously exercised. I'm intrigued by the way some background music is surprisingly aggressive, especially that played on consumer complaint phone lines and banks, airplanes and phone companies themselves, with strident non-rhythmic and arms-length sequences that are definitely not user-friendly.”

J. G. Ballard (1930–2009) British writer

As quoted in Elevator Music (1994) by Joseph Lanza

Music, Way, Exercises, Future

“To stop using the word "free" now would be a mistake; we need more, not less, talk about freedom.
If those using the term "open source" draw more users into our community, that is a contribution, but the rest of us will have to work even harder to bring the issue of freedom to those users' attention. We have to say, "It's free software and it gives you freedom!"”

Richard Stallman (1953) American software freedom activist, short story writer and computer programmer, founder of the GNU project

more and louder than ever before.
1990s, Why "Free Software" is better than "Open Source" (1998)

Communication, Freedom, Drawing

“If car manufacturers made cars according to spec the same way software vendors make software according to spec, all five wheels would be of widely differing sizes, it would take one person to steer and another to work the pedals and yet another to operate the user-friendly menu-driven dashboard, and if it would not drive straight ahead without a lot of effort, civil engineers would respond by building spiraling roads around each city.”

Erik Naggum (1965–2009) Norwegian computer programmer

Re: What obstacles do Common Lisp programmers face? http://groups.google.com/group/comp.lang.lisp/msg/47a3832fab496eda (Usenet article). Usenet articles, Miscellaneous

Cars, Way, Effort, Personality

“Cartridge firearms are compact vehicles for change that have shaped modern history. The righteousness of their use is entirely up to their users, since like any other tool they can be used both for good or for ill. A firearm is just a tool with no volition. A rifle is no different than a claw hammer. To wit: A hammer can be used to build a house, or it can be used to bash in someone’s skull—the choice of uses is entirely up to the owner. A bulldozer can be used to build roads, or to destroy houses. A rifle can be used to drill holes in paper targets, or to dispatch a marauding bear, or to murder your fellow man. Again, the choice of uses is entirely up to the user.”

James Wesley Rawles (1960) Survivalist-fiction author and blogger

Source: Tools For Survival (2009), P.149

History, Change, Housing

“I was at Google. And if you looked at Tumblr and Yahoo!, you know when you look at a map and you can see the way that South America and Africa used to fit together, I sort of joked that as we got to know Tumblr we were like we kind of felt like those continents, like our users were older, their users were younger.”

Marissa Mayer (1975) American business executive and engineer, former ceo of Yahoo!

Source: fortune.com http://fortune.com/2013/10/17/transcript-marissa-mayer-at-fortune-mpw/.

Way

“Program designers have a tendency to think of the users as idiots who need to be controlled. They should rather think of their program as a servant, whose master, the user, should be able to control it. If designers and programmers think about the apparent mental qualities that their programs will have, they'll create programs that are easier and pleasanter — more humane — to deal with.”

John McCarthy (1927–2011) American computer scientist and cognitive scientist

" The Little Thoughts of Thinking Machines http://www-formal.stanford.edu/jmc/little.html", Psychology Today, December 1983, pp. 46–49. Reprinted in Formalizing Common Sense: Papers By John McCarthy, 1990, ISBN 0893915351 1980s

Thinking

“It may be true that one can reach more microcomputer users with advertising. If this is really so, a business which advertises the service of copying and mailing GNU for a fee ought to be successful enough to pay for its advertising and more. This way, only the users who benefit from the advertising pay for it.
On the other hand, if many people get GNU from their friends, and such companies don't succeed, this will show that advertising was not really necessary to spread GNU. Why is it that free market advocates don't want to let the free market decide this?”

Richard Stallman (1953) American software freedom activist, short story writer and computer programmer, founder of the GNU project

1980s, GNU Manifesto (1985)

People, Way, Business, Success

“Personally, I'm not interested in making device drivers look like user-level. They aren't, they shouldn't be, and microkernels are just stupid.”

Linus Torvalds (1969) Finnish-American software engineer and hacker

Post, mlist.linux.kernel newsgroup, 2002-05-25, Google Groups, Torvalds, Linus, 2006-08-28 http://groups.google.com/group/mlist.linux.kernel/msg/938ffa86ae60dc7a, 2000s, 2000-04

Stupidity, Personality

“Present-day applications are rather different in many respects. Present-day programs are often very large and are being developed by teams that collaborate over periods spanning several years. These teams may be scattered across the globe. The programmers are not the future users of the system they develop and they have no expert knowledge of the application area in question. The problems that are being tackled increasingly concern everyday life: automatic bank tellers, airline reservation, salary administration, electronic commerce, automotive systems, etc. Putting a man on the moon was not conceivable without computers.”

Hans van Vliet (1949) Dutch computer scientist

Source: Software Engineering: Principles and Practice, 2007, p. 2

Life, Question, Knowledge, Problem

“Certain conclusions have forced themselves upon me while studying the sources, and I have not felt constrained to conceal them on account of that over-scrupulousness which is afraid to influence the future users of the edition.”

Moshe Goshen-Gottstein (1925–1991) Israeli linguist

"The Book of Isaiah" (Hebrew University, 1965)

Study, Future

“During the renaissances in thinking led by Shakespeare and Goethe, the first new development in memory techniques for 1,700 years appeared: the Major System. This was the first system that enabled the user to transfer easily and instantaneously from numbers to letters, thus creating the opportunity for a system that could stretch from zero to an infinite number, and which allowed the user to translate any word into its own special number, and any number into its own special letter. This multiplied the opportunity for developing memory techniques 100-fold.”

Tony Buzan (1942–2019) British psychologist

The Mind Map Book, Buzan and Buzan (1991)

Thinking, Appearance, Memory

“To our dismay, users who had been enduring several hour waits between jobs run under batch processing were suddenly restless when response times were more than a second.”

Fernando J. Corbató (1926–2019) American computer scientist

Source: On Building Systems That Will Fail (1991), p. 77

Time, Waiting

“Storytelling is very difficult. But adding the flavor helps to relay the storytelling, meaning in a cut scene, with a set camera and effects, you can make the users feel sorrow, or make them happy or laugh. This is an easy approach, which we have been doing. That is one point, the second point is that if I make multiple storylines and allow the users to select which story, this might really sacrifice the deep emotion the user might feel; when there's a concrete storyline, and you kind of go along that rail, you feel the destiny of the story, which at the end, makes you feel more moved. But when you make it interactive — if you want multiple stories where you go one way or another — will that make the player more moved when he or she finishes the game? These two points are really the key which I am thinking about, and if this works, I think I could probably introduce a more interactive storytelling method.”

Hideo Kojima (1963) Japanese video game designer

Source: "Hideo Kojima: The Kikizo Interview 2008 (Page 3)". https://web.archive.org/web/20111009180041/http://archive.videogamesdaily.com/features/hideo-kojima-interview-2008-p3.asp Kikizo. August 24, 2008. Archived from the original on October 9, 2011. Retrieved August 7, 2009.

Happiness, Way, Feeling, Game

“History repeats itself again, I guess. The rate of innovation is so high in our industry that if you don't innovate at that speed you can be replaced pretty quickly. The user interface on the iPhone, with all due respect for what this invention was all about, is now five years old.”

Thorsten Heins (1957) German Canadian businessman

BlackBerry CEO calls Apple's iPhone user interface outdated http://appleinsider.com/articles/13/03/18/blackberry-ceo-calls-apples-iphone-user-interface-outdated in AppleInsider (18 March 2013).

History, Speed

“Treating cartography as a formal communication system implies that we can improve map communication if we can reduce the filtering or loss of information at various points in the system where in the system should have a positive effect, and an information loss should be impossible to overcome. Most efforts to study cartographic communication have been directed to the middle stages in the system: the cartographer's transformation of selected information into the map and the initial extraction of information from the map by the user.”

Alan MacEachren (1952) American geographer

Source: How Maps Work: Representation, Visualization, and Design (1995), p. 5

Communication, Effort, Study, Loss

“A second justification for corporate taxation is that the corporation receives a number of special privileges from society, the most important of which is limited liability of the stockholders. The corporation tax can be viewed as a user fee for this benefit.”

Harvey S. Rosen (1949) American economist

Source: Public Finance - International Edition - Sixth Edition, Chapter 17, The Corporation Tax, p. 399

“They don't make poles long enough for me want to touch Microsoft products, and I don't want any mass-marketed game-playing device or Windows appliance near my desk or on my network. This is my workbench, dammit, it's not a pretty box to impress people with graphics and sounds. When I work at this system up to 12 hours a day, I'm profoundly uninterested in what user interface a novice user would prefer.”

Erik Naggum (1965–2009) Norwegian computer programmer

Re: Why lisp failed in the marketplace http://groups.google.com/group/comp.lang.lisp/msg/6dd13ffe0e273031 (Usenet article). Usenet articles, Miscellaneous

People, Game, Box

“Form - as a pattern of perception - can motivate the use of architecture. Architecture provides a complete service for its users, if function (practical purpose) coincides with use motivated by form.”

Justus Dahinden (1925) Swiss architect

Man and Space - Mensch und Raum 2005

Motivation

“The best thing software can be is easy, but the way to do this is to get the defaults right, not to limit users' choices.”

Paul Graham (1964) English programmer, venture capitalist, and essayist

"The Other Road Ahead" http://www.paulgraham.com/road.html, September 2001

Way

“This is generally true: any sizeable piece of program, or even a complete program package, is only a useful tool that can be used in a reliable fashion, provided that the documentation pertinent for the user is much shorter than the program text. If any machine or system requires a very thick manual, its usefulness becomes for that very circumstance subject to doubt!”

Edsger W. Dijkstra (1930–2002) Dutch computer scientist

Dijkstra, "On the reliability of programs" https://www.cs.utexas.edu/users/EWD/transcriptions/EWD03xx/EWD303.html (EWD 303). Unknown date

Fashion

“Rolling Stone: It's been 10 years since the Macintosh was introduced. When you look around at the technological landscape today, what's most surprising to you?
Jobs: People say sometimes, "You work in the fastest-moving industry in the world." I don't feel that way. I think I work in one of the slowest. It seems to take forever to get anything done. All of the graphical-user interface stuff that we did with the Macintosh was pioneered at Xerox PARC [the company's legendary Palo Alto Research Center] and with Doug Engelbart at SRI [a future-oriented think tank at Stanford] in the mid-'70s. And here we are, just about the mid-'90s, and it's kind of commonplace now. But it's about a 10-to-20-year lag. That's a long time.”

Steve Jobs (1955–2011) American entrepreneur and co-founder of Apple Inc.

1990s

People, World, Way, Feeling

“The potential of any new technology is always dissipated by its users involvement in its predecessors.”

Marshall McLuhan (1911–1980) Canadian educator, philosopher, and scholar-- a professor of English literature, a literary critic, and a …

Source: 1960s, Counterblast (1969), p. 210

“Hey, that's not a bug, that's a feature! You know what the most complex piece of engineering known to man in the whole solar system is? Guess what – it's not Linux, it's not Solaris, and it's not your car. It's you. And me. And think about how you and me actually came about – not through any complex design. Right. "Sheer luck". Well, sheer luck, and:
• Free availability and crosspollination through sharing of "source code", although biologists call it DNA.
• A rather unforgiving user environment, that happily replaces bad versions of us with better working versions and thus culls the herd (biologists often call this "survival of the fittest").
• Massive undirected parallel development ("trial and error").
I'm deadly serious: we humans have never been able to replicate something more complicated than what we ourselves are, yet natural selection did it without even thinking. Don't underestimate the power of survival of the fittest. And don't ever make the mistake that you can design something better than what you get from ruthless massively parallel trial-and-error with a feedback cycle. That's giving your intelligence much too much credit. Quite frankly, Sun is doomed. And it has nothing to do with their engineering practices or their coding style.”

Linus Torvalds (1969) Finnish-American software engineer and hacker

2000s, 2000-04

Cars, Error, Intelligence, Nature

“Relational processing entails treating whole relationships as operands. Its primary purpose is loop-avoidance, an absolute requirement for end users to be productive at all, and a clear productivity booster for application programmers.”

E. F. Codd (1923–2003) computer scientist

Relational Database: A Practical Foundation for Productivity (1982)

“It was such a relief to program in user mode for a change. Not having to care about the small stuff is wonderful.”

Linus Torvalds (1969) Finnish-American software engineer and hacker

Message to Git mailing list, 2005-04-14, Torvalds, Linus, 2006-08-28 http://article.gmane.org/gmane.comp.version-control.git/87, 2000s, 2005

Change

“The user of the electric light -- or a hammer, or a language, or a book -- is the content. As such, there is a total metamorphosis of the user by the interface. It is the metamorphosis that I consider the message.”

Marshall McLuhan (1911–1980) Canadian educator, philosopher, and scholar-- a professor of English literature, a literary critic, and a …

Letter to Edward T. Hall, 1971, Letters of Marshall McLuhan, p. 397
1970s

Books, Light

“We don't merge kernel code just because user space was written by a retarded monkey on crack.”

Linus Torvalds (1969) Finnish-American software engineer and hacker

Torvalds, Linus, 2015-06-23, <nowiki>Linus Torvalds on the LKM mailing list</nowiki>, 2015-02-07 https://lkml.org/lkml/2015/6/23/657, 2010s, 2015

“There is a myth about such highs: the user has an illusion of great insight, but it does not survive scrutiny in the morning. I am convinced that this is an error, and that the devastating insights achieved when high are real insights; the main problem is putting these insights in a form acceptable to the quite different self that we are when we're down the next day.”

Carl Sagan (1934–1996) American astrophysicist, cosmologist, author and science educator

Essay as "Mr. X" (1969)
Context: When I'm high I can penetrate into the past, recall childhood memories, friends, relatives, playthings, streets, smells, sounds, and tastes from a vanished era. I can reconstruct the actual occurrences in childhood events only half understood at the time. Many but not all my cannabis trips have somewhere in them a symbolism significant to me which I won't attempt to describe here, a kind of mandala embossed on the high. Free-associating to this mandala, both visually and as plays on words, has produced a very rich array of insights.
There is a myth about such highs: the user has an illusion of great insight, but it does not survive scrutiny in the morning. I am convinced that this is an error, and that the devastating insights achieved when high are real insights; the main problem is putting these insights in a form acceptable to the quite different self that we are when we're down the next day.

Error, Problem

“Sufficient private property in users' commodities is dependent upon the abolition of private property in primary means of production and distribution.”

Kirby Page (1890–1957) American clergyman

Property (1935)
Context: Sufficient private property in users' commodities is dependent upon the abolition of private property in primary means of production and distribution. With less private property, we may have more private property and make available plenty for everyone.

Dependency

“Like other social media platforms, Wikipedia has evolved into an echo chamber where the user is presented with only one type of content instead of being shown a balanced narrative. This disinformation is powerful since the articles are written in an academic style and users do not see other sources that disagree with the article.... Some editors of Wikipedia are failed academics with demonic energy who wish to conquer anonymously what they were unable to do in their normal careers. And spending much of their working life editing Wikipedia articles and by the use of multiple anonymous handles they have obtained administrative status which entitles them to block opposing views. The anonymous persona of the editors and the low stakes have made Wikipedia politics much more vicious than real politics.”

Subhash Kak (1947) Indian computer scientist

Subhash Kak, April 9, 2019 Wikipedia or Trashpedia? https://medium.com/@subhashkak1/wikipedia-or-trashpedia-4198e2c78e59

Life

“The December success of Bitcoin was primarily a psychological success, people as if they were not poisoned by the lies of the lack of alternatives to the dollar, the euro, they still understand at heart that any currency is paper. The success of Bitcoin was in this regard the first international rally against the global banking system. But, this could not last long for obvious reasons ... But, there are pluses, now every second Internet user knows about bitcoin, during the next cryptocurrency boom, these people join the movement.”

Maxim Mernes (1996) Russian businessman, investor, blogger

About libertarianism and blockchain Source: Максим Мернес: "Нужно покупать ликвидную криптовалюту", Maxim Mernes, 2019T08:56, @Максим Мернес, ru, 2019-11-21 https://argumenti.ru/society/2018/12/595045,

People, Understanding, Success, Heart

“I hate that it breaks down that way. Your side and mine. One of my teachers back in school always used to say that contagion was the one absolute proof of community. People could pretend there weren’t drug users and prostitutes and unvaccinated children all they wanted, but when the plague came through, all that mattered was who was actually breathing your air.”

Daniel Abraham (1969) speculative fiction writer from the United States

Source: Cibola Burn (2014), Chapter 27 (p. 277)

Hate, Children, People, School

“Just what form the future telephone will take, or course, pure speculation. Here is my prophecy: In its final development, the telephone will be carried about by the individual, perhaps as we carry a watch today. It probably will require no dial or equivalent, and I think the users will be able to see each other, if they want, as they talk. Who knows but what it may actually translate from one language to another?”

Mark R. Sullivan (1896) company director and president

an address given on April 9, 1953, quoted in The Kingston Daily Freeman (p. 1), April 10, 1953; and in The Tacoma News Tribune, April 11, 1953

Thinking, Future

“Could they be reasoning beings, who did not see the folly which, when the product is made and ready for use, wastes so much of it in getting it to the user? If people eat with a spoon that leaks half its contents between bowl and lip, are they not likely to go hungry?”

Edward Bellamy (1850–1898) American author and socialist

Source: Looking Backward, 2000-1887 http://www.gutenberg.org/ebooks/25439 (1888), Ch. 28.

People

“There always is an architecture, whether it is defined in advance - as with modern computers - or found out after the fact - as with many older computers. For architecture is determined by behavior, not by words. Therefore, the term architecture, which rightly implies the notion of the arch, or prime structure, should not be understood as the vague overall idea. Rather, the product of the computer architecture, the principle of operations manual, should contain all detail which the user can know, and sooner or later is bound to know.”

Gerrit Blaauw (1924–2018) Dutch computer scientist

Source: Computer architecture (1972), p. 155

Behavior, Idea

“In computer design three levels can be distinguished: architecture, implementation and realisation; for the ﬁrst of them, the following working deﬁnition is given: The architecture of a system can be defined as the functional appearance of the system to the user, its phenomenology.”

Gerrit Blaauw (1924–2018) Dutch computer scientist

Although the term architecture was introduced only ten years ago in computer technology (Buchholz), the concept of architecture is as old as the use of mechanism by man. When a child is taught to look at a clock, it is taught the architecture of the clock. It is told to observe the position of the short and the long hand and to relate these to the hours and the minutes. Once it can distinguish the architecture from the visual appearance, it can tell time as easily from a wrist watch as from the clock on the church tower.
The inner structure of a system is not considered by the architecture: we do not need to know what makes the clock tick, to know what time it is. This inner structure, considered from a logical point of view, will be called the implementation, and its physical embodiment the realisation.
Source: Computer architecture (1972), p. 154

Appearance

“The architecture of a system can be defined as the functional appearance of the system to the user.”

Gerrit Blaauw (1924–2018) Dutch computer scientist

Blaauw (1972) cited in: Gerritt A Blaauw (1976) Digital system implementation. p. 6

Appearance

“Each new user of a new system uncovers a new class of bugs.”

Brian W. Kernighan (1942) Canadian computer scientist

Programming Pearls http://www.bowdoin.edu/~ltoma/teaching/cs340/spring05/coursestuff/Bentley_BumperSticker.pdf. CACM. 28 (9). September 1985

“The effect of our drug policy on the health of people who use illicit drugs stem from four basic problems: (1) a lack of information about medial hygiene, because our laws push drug users away from the medical professionals who can help them; (2) no quality control regarding either the strength or purity of illicit drugs; (3) the inability of many drug users to prepare and use injectable drugs under more medically hygienic conditions;… and (4) the enormous pressure on drug addicts to engage in dangerous criminal activity, such as prostitution, burglary and drug dealing, in order to get the money to purchase these artificially expensive drugs.”

James P. Gray (1945) American judge

Source: Why Our Drug Laws Have Failed and What We Can Do About It: A Judicial Indictment of the War on Drugs, 2011, pp. 126-127

Money, People, Health, Law

James P. Gray (1945) American judge

Source: Why Our Drug Laws Have Failed and What We Can Do About It: A Judicial Indictment of the War on Drugs, 2011, p. 10

Money, Fraud, Problem

“The drug prohibitionists must have marijuana illegal, because without that, the raw numbers of the users of all other illegal drugs combined do not come even close to justifying the prison/industrial complex that has been spawned to "combat" this drug menace.”

James P. Gray (1945) American judge

“Transcript of Judge James P. Gray's Visit to the Drug Policy Forum,” The New York Times, (June 14, 2001)

Marijuana

“The Telecenter and LAN house are good examples of how things work in Brazil. The Telecenter has rules, limits and control; in the LAN house the user is free to do whatever she wants, as long as she pays for the hour. It is the constant clash between the regulatory welfare state and the neoliberal policies.”

David Nemer

Source: Favela Digital- The other side of technology. (2013), p. 96

Housing

“The typical user of a food bank is not someone that's languishing in poverty, it's someone who has a cash flow problem.”

Dominic Raab (1974) British politician (born 1974)

During an election debate hosted by the BBC https://www.theguardian.com/politics/2017/may/29/tory-mp-dominic-raab-jeered-over-food-bank-comments (29 May 2017) 2010s, 2017

Food, Problem

“Wealth won’t give you satisfaction, creating a good product that’s well received by users is what matters most.”

Ma Huateng (1971) Chinese internet entrepreneur

"TC Disrupt Beijing: A Fireside Chat With Tencent CEO Pony Ma" in Techcrunch (31 October 2011) https://techcrunch.com/2011/10/30/tc-disrupt-beijing-a-fireside-chat-with-tencent-ceo-pony-ma/

Wealth

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Quotes about user
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