“To conceive of knowledge as a collection of information seems to rob the concept of all of its life. Knowledge resides in the user and not in the collection. It is how the user reacts to a collection of information that matters.”

—  C. West Churchman

Source: 1960s - 1970s, The Design of Inquiring Systems (1971), p. 10; cited in Daniel J. Power (2004) Decision Support Systems: Frequently Asked Questions, p. 23

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C. West Churchman photo
C. West Churchman64
American philosopher and systems scientist 1913–2004

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