Quotes about management
page 14

Enoch Powell photo

“Have you ever wondered, perhaps, why opinions which the majority of people quite naturally hold are, if anyone dares express them publicly, denounced as 'controversial, 'extremist', 'explosive', 'disgraceful', and overwhelmed with a violence and venom quite unknown to debate on mere political issues? It is because the whole power of the aggressor depends upon preventing people from seeing what is happening and from saying what they see.

The most perfect, and the most dangerous, example of this process is the subject miscalled, and deliberately miscalled, 'race'. The people of this country are told that they must feel neither alarm nor objection to a West Indian, African and Asian population which will rise to several millions being introduced into this country. If they do, they are 'prejudiced', 'racialist'... A current situation, and a future prospect, which only a few years ago would have appeared to everyone not merely intolerable but frankly incredible, has to be represented as if welcomed by all rational and right-thinking people. The public are literally made to say that black is white. Newspapers like the Sunday Times denounce it as 'spouting the fantasies of racial purity' to say that a child born of English parents in Peking is not Chinese but English, or that a child born of Indian parents in Birmingham is not English but Indian. It is even heresy to assert the plain fact that the English are a white nation. Whether those who take part know it or not, this process of brainwashing by repetition of manifest absurdities is a sinister and deadly weapon. In the end, it renders the majority, who are marked down to be the victims of violence or revolution or tyranny, incapable of self-defence by depriving them of their wits and convincing them that what they thought was right is wrong. The process has already gone perilously far, when political parties at a general election dare not discuss a subject which results from and depends on political action and which for millions of electors transcends all others in importance; or when party leaders can be mesmerised into accepting from the enemy the slogans of 'racialist' and 'unChristian' and applying them to lifelong political colleagues...

In the universities, we are told that education and the discipline ought to be determined by the students, and that the representatives of the students ought effectively to manage the institutions. This is nonsense—manifest, arrant nonsense; but it is nonsense which it is already obligatory for academics and journalists, politicians and parties, to accept and mouth upon pain of verbal denunciation and physical duress.

We are told that the economic achievement of the Western countries has been at the expense of the rest of the world and has impoverished them, so that what are called the 'developed' countries owe a duty to hand over tax-produced 'aid' to the governments of the undeveloped countries. It is nonsense—manifest, arrant nonsense; but it is nonsense with which the people of the Western countries, clergy and laity, but clergy especially—have been so deluged and saturated that in the end they feel ashamed of what the brains and energy of Western mankind have done, and sink on their knees to apologise for being civilised and ask to be insulted and humiliated.

Then there is the 'civil rights' nonsense. In Ulster we are told that the deliberate destruction by fire and riot of areas of ordinary property is due to the dissatisfaction over allocation of council houses and opportunities for employment. It is nonsense—manifest, arrant nonsense; but that has not prevented the Parliament and government of the United Kingdom from undermining the morale of civil government in Northern Ireland by imputing to it the blame for anarchy and violence.

Most cynically of all, we are told, and told by bishops forsooth, that communist countries are the upholders of human rights and guardians of individual liberty, but that large numbers of people in this country would be outraged by the spectacle of cricket matches being played here against South Africans. It is nonsense—manifest, arrant nonsense; but that did not prevent a British Prime Minister and a British Home Secretary from adopting it as acknowledged fact.”

Enoch Powell (1912–1998) British politician

The "enemy within" speech during the 1970 general election campaign; speech to the Turves Green Girls School, Northfield, Birmingham (13 June 1970), from Still to Decide (Eliot Right Way Books, 1972), pp. 36-37.
1970s

Gulzarilal Nanda photo
Mark Hurd photo

“Leading is not just about managing people. To lead, you have to help people understand where we’re trying to take the company and what their role is in getting it there.”

Mark Hurd (1957–2019) American businessman, philanthropist and CEO of Oracle

Interview with Baylor Business Review: "Q & A with Mark Hurd" https://bbr.baylor.edu/mark-hurd-fa06/ (Fall 2006)

David Packard photo

“The best company management is one that combines a sense of corporate greatness and destiny, with empathy for - and fidelity to - the average employee.”

David Packard (1912–1996) American electrical engineer, co-founder of Hewlett-Packard, businessman, U.S. Deputy Secretary of Defense,…

Source: Bill & Dave, 2007, p. 393

Herbert Marcuse photo
Clay Shirky photo
Yves Klein photo
Gulzarilal Nanda photo
Warren Buffett photo

“Management's objective is to achieve a return on capital over the long term which averages somewhat higher than that of American industry generally — while utilizing sound accounting and debt policies.”

Warren Buffett (1930) American business magnate, investor, and philanthropist

29 March 1974
Letters to Shareholders (1957 - 2012)

Edgar Degas photo
W. Edwards Deming photo
John Reid, Baron Reid of Cardowan photo

“Our system is not fit for purpose. It's inadequate in terms of its scope, it's inadequate in terms of its information technology, leadership, management systems and processes.”

John Reid, Baron Reid of Cardowan (1947) British politician

Of the Home Office Immigration and Nationality Directorate; BBC News 23 May 2006 http://news.bbc.co.uk/1/hi/uk_politics/5007148.stm

Ronald Firbank photo

“The world is so disgracefully managed, one hardly knows to whom to complain.”

Ronald Firbank (1886–1926) British novelist

Vainglory, cited from The Complete Ronald Firbank (London: Duckworth, 1961) p. 149.

Rich Mullins photo
Dick Stuart photo

“I guess that makes you the manager of nothing.”

Dick Stuart (1932–2002) American baseball player

Circa summer 1958, in response to manager Danny Murtaugh's question, "Now who am I?", posed immediately after having informed Stuart that he, Murtaugh, should be addressed strictly as "Mr. Murtaugh," and that he, Stuart, was "nothing'; as quoted by Murtaugh in "Gazette Sports: Stuart Still in Public Eye" https://www.newspapers.com/newspage/410446368/ by Roy Anderson, in The Billings Gazette (July 1, 1961)

Jeremy Rifkin photo
Robert Benchley photo

“A great many people have come up to me and asked how I manage to get so much work done and still keep looking so dissipated.”

Robert Benchley (1889–1945) American comedian

"How to Get Things Done", Chips off the old Benchley (1949)

Ken Wilber photo
Russell L. Ackoff photo
John Kenneth Galbraith photo

“Because of his compassion Owen was always in trouble with his partners. They would have much preferred a tough, down-to-earth manager who would get a days work out of the little bastards.”

John Kenneth Galbraith (1908–2006) American economist and diplomat

Source: The Age of Uncertainty (1977), Chapter 1, p. 30 (On Robert Owen)

Hans Haacke photo

“The Functions of the Executive remains today, as it has been since its publication, the most thought-provoking book on organization and management ever written by a practicing executive.”

Kenneth R. Andrews (1916–2005) Business scholar

Kenneth Andrews (1968: xxi), cited in: Mahoney, Joseph T., and Paul Godfrey. The Functions of the Executive'at 75: An Invitation to Reconsider a Timeless Classic. No. 14-0100. 2014. Online at illinois.edu.
Quote

“The Current Approaches to Management Theory and Science
I hope the reader will realize that, in outlining the eleven approaches, I must necessarily be terse.”

Harold Koontz (1909–1984)

The empirical or case approach : The members of this school study management by analyzing experience, usually through cases...
The interpersonal behavior approach: This approach is apparently based on the thesis that managing involves getting things done through people, and that therefore the study of management should be centered on interpersonal relations...
The group behavior approach : This approach is ... primarily with behavior of people in groups rather than with interpersonal behavior...
The cooperative social system approach : A modification of the interpersonal and group behavior approaches has been the focus of some behavioral scientists on the study of human relationships as cooperative social systems...
The sociotechnical systems approach : One of the newer schools of management identifies itself as the sociotechnical systems approach...
The decision theory approach : This approach to management theory and science has apparently been based on the belief that, because it is a major task of managers to make decisions, we should concentrate on decision making...
The systems approach ; ... the systems approach to the study and analysis of management thought...
The mathematical or "management science" approach : There are some theorists who see managing as primarily an exercise in mathematical processes, concepts, symbols, and models...
The contingency or situational approach : ... the contingency approach to management.
The managerial roles approach :... popularized by Henry Mintzberg [1973, 1975]...
The operational approach : The operational approach to management theory and science, a term borrowed from the work of P. W. Bridgman [1938, pp. 2-32], attempts to draw together the pertinent knowledge of management by relating it to the functions of managers...
The nature of the operational approach can perhaps best be appreciated by reference to Figure 1. As this diagram shows, the operational management school of thought includes a central core of science and theory unique to management plus knowledge eclectically drawn from various other schools and approaches...
Source: "The Management Theory Jungle Revisited," 1980, p. 177-182

Linus Torvalds photo
Jean Dubuffet photo
Robert T. Bakker photo
Hans Blix photo

“It was to do with information management. The intention was to dramatise it.”

Hans Blix (1928) Swedish politician

BBC TV's Breakfast With Frost, February 8, 2004

Richard Feynman photo

“The number of levels of authority in the management hierarchy increased with technical complexity, while the span of control of the first-line supervisor decreased.”

Joan Woodward (1916–1971) British sociologist

Source: Management and technology, Problems of Progress Industry, 1958, p. 16

“Management has to get right in there and be active when it comes to quality.”

Philip B. Crosby (1926–2001) Quality guru

Source: Quality Is Free, 1977, p. 14

Linus Torvalds photo

“The memory management on the PowerPC can be used to frighten small children.”

Linus Torvalds (1969) Finnish-American software engineer and hacker

Attributed
Source: quoted by Alan Cox here http://groups.google.com/group/comp.os.linux.development.system/msg/dc45421fdef2aaa1?pli=1

“Let us consider, for a moment, the world as described by the physicist. It consists of a number of fundamental particles which, if shot through their own space, appear as waves, and are thus… of the same laminated structure as pearls or onions, and other wave forms called electromagnetic which it is convenient, by Occam’s razor, to consider as travelling through space with a standard velocity. All these appear bound by certain natural laws which indicate the form of their relationship.
Now the physicist himself, who describes all this, is, in his own account, himself constructed of it. He is, in short, made of a conglomeration of the very particulars he describes, no more, no less, bound together by and obeying such general laws as he himself has managed to find and to record.
Thus we cannot escape the fact that the world we know is constructed in order (and thus in such a way as to be able) to see itself.
This is indeed amazing.
Not so much in view of what it sees, although this may appear fantastic enough, but in respect of the fact that it can see at all.
But in order to do so, evidently it must first cut itself up into at least one state which sees, and at least one other state which is seen. In this severed and mutilated condition, whatever it sees is only partially itself. We may take it that the world undoubtedly is itself (i. e. is indistinct from itself), but, in any attempt to see itself as an object, it must, equally undoubtedly, act so as to make itself distinct from, and therefore false to, itself. In this condition it will always partially elude itself.”

G. Spencer-Brown (1923–2016) British mathematician

Source: Laws of Form, (1969), p. 104-05; as cited in: David Phillip Barndollar (2004) The Poetics of Complexity and the Modern Long Poem https://www.lib.utexas.edu/etd/d/2004/barndollardp50540/barndollardp50540.pdf, The University of Texas at Austin, p. 12-13.

Carl Linnaeus photo

“The Lord himself hath led him with his own Almighty hand.
He hath caused him to spring from a trunk without root, and planted him again in a distant and more delightful spot, and caused him to rise up to a considerable tree.
Inspired him with an inclination for science so passionate as to become the most gratifying of all others.
Given him all the means he could either wish for, or enjoy, of attaining the objects he had in view.
Favoured him in such a manner that even the not obtaining of what he wished for, ultimately turned out to his great advantage.
Caused him to be received into favour by the "Mœcenates Scientiarum"; by the greatest men in the kingdom; and by the Royal Family.
Given him an advantageous and honourable post, the very one that, above all others in the world, he had wished for.
Given him the wife for whom he most wished, and who managed his household affairs whilst he was engaged in laborious studies.
Given him children who have turned out good and virtuous.
Given him a son for his successor in office.
Given him the largest collection of plants that ever existed in the world, and his greatest delight.
Given him lands and other property, so that though there has been nothing superfluous, nothing has he wanted.
Honoured him with the titles of Archiater, Knight, Nobleman, and with Distinction in the learned world.
Protected him from fire.
Preserved his life above 60 years.
Permitted him to visit his secret council-chambers.
Permitted him to see more of the creation than any mortal before him. Given him greater knowledge of natural history than any one had hitherto acquired.
The Lord hath been with him whithersoever he hath walked, and hath cut off all his enemies from before him, and hath made him a name, like the name of the great men that are in the earth. 1 Chron. xvn. 8.”

Carl Linnaeus (1707–1778) Swedish botanist, physician, and zoologist

As quoted in The Annual Review and History of Literature http://books.google.com.mx/books?id=hx0ZAAAAYAAJ&printsec=frontcover&hl=es#v=onepage&q=%22The%20Lord%20himself%20hath%20led%20him%20with%20his%20own%20Almighty%20hand%22&f=false (1806), by Arthur Aikin, T. N. Longman and O. Rees, p. 472.
Also found in Life of Linnaeus https://archive.org/stream/lifeoflinnaeus00brigiala#page/176/mode/2up/search/endeavoured (1858), by J. Van Voorst & Cecilia Lucy Brightwell, London. pp. 176-177.
Linnaeus Diary

Roberto Clemente photo

“How you blame Bragan for what we do? He no hit for us, no run for us, no peetch for us, no feeld for us. Bes manager I efer play for.”

Roberto Clemente (1934–1972) Puerto Rican baseball player

As quoted in "Murtaugh Takes Pirate Reins" https://news.google.com/newspapers?id=zUEqAAAAIBAJ&sjid=_k0EAAAAIBAJ&pg=5107%2C910504 by Les Biederman, in The Pittsburgh Press (Sunday, August 4, 1957), Page 2, Sect. 4
Baseball-related, <big><big>1950s</big></big>, <big>1957</big>

Ilana Mercer photo
John Barrowman photo
W. Somerset Maugham photo
Bill Mollison photo
Harpal Brar photo
Hugh Laurie photo

“They do make you less egotistical. I still manage to think about myself 98 per cent of the time, but at least there is a little window where others can impinge.(On having children)”

Hugh Laurie (1959) British actor, comedian, writer, musician and director

Source: [2002-06-13, http://www.thisislondon.co.uk/news/article-920254-details/A+brighter+life+for+Hugh+Laurie/article.do;jsessionid=KnM3FNTSkpv0R3P22WrQBPZQ00jxPTkDtG2htfqq0LvwTtnLx4by!-81402767, A brighter life for Hugh Laurie, thisislondon.co.uk from the Evening Standard, 2006-08-21]

Yuval Noah Harari photo

“In April 1946, when I came to Hughes Aircraft to institute high-technology research and development, it was far from the place it was to become. Howard Hughes, I was informed, rarely came around. When he did show up, it was to take up one or another trivial issue. He would toss off detailed directions, for instance, on what to do next about a few old airplanes decaying out in the yard or what kind of seat covers to buy for the company-owned Chevrolets, or he would say he wanted some pictures of clouds taken from an airplane. An accountant from Hughes Tool Co. ((started by Howard's father)) had the title of general manager but was there only to sign checks. A few of Howard's flying buddies were on the payroll, using assorted fanciful titles like some in Gilbert and Sullivan's Mikado, but apparently did next to nothing. A lawyer was on hand to process contracts, but there were practically none. In addition to the Spruce Goose flying freighter, a mammoth eight-engine plywood seaplane that barely managed to fly even once, there was an experimental Navy reconnaissance plane under development (which, with Hughes at the controls, later crashed, almost killing him). The contracts for both planes had been canceled. Perhaps, I said to myself, this is one of those unforeseeable lucky opportunities. Why not use Hughes Aircraft as a base to create a new and needed defense electronics supplier?”

Simon Ramo (1913–2016) Father of the ICBM

MEMOIRS OF AN ICBM PIONEER Simon Ramo broke with Howard Hughes, then built TRW, the company that developed the U.S. missile. He says what went right then would go wrong today. http://money.cnn.com/magazines/fortune/fortune_archive/1988/04/25/70453/index.htm in FORTUNE Magazine, April 25, 1988

Steve Coogan photo

“He is the embodiment of Fleet Street bullying, using his newspaper to peddle his Little-England, curtain-twitching Alan Partridgesque view of the world, which manages to combine sanctimonious, pompous moralising and prurient, voyeuristic, judgmental obsession, like a Victorian father masturbating secretly in his bedroom.”

Steve Coogan (1965) English actor and comedian

on Daily Mail editor Paul Dacre in We've been betrayed by David Cameron http://www.guardian.co.uk/commentisfree/2012/nov/29/we-have-been-betrayed-by-cameron, The Guardian (2012)

Phil Brooks photo

“Punk: [after hearing John Laurinaitis propose a WWE Championship match at Survivor Series against Alberto Del Rio] Okay, pardon me for not being all smiles, that's exactly what I want, but… what's the catch? You gonna make it a handicap match, or is Ricardo Rodriguez the special guest referee? No, are you gonna be the special guest ring announcer with your majestic voice?
Laurinaitis: Punk, there's only one thing you have to do.
Punk: There's one thing I have to do… for you. I have to do something for you to get a title shot? Let me guess—I gotta re-grip your skateboard, you need new ball bearings?
Laurinaitis: You know what, Punk? I know you don't like me, okay? And that's okay. I'm not playing the part of Executive Vice President of Talent Relations, I am the Executive Vice President of Talent Relations and the General Manager of Raw. So in order for me to make it official, you need to tell me in front of the WWE Universe that you respect me. Tell me that you respect me.
Punk: Are you Aretha Franklin? You want me to tell these people I respect you when I know clearly that you don't respect me 'cause I don't wear a bourgeois suit and I don't tow the company line? You wanna talk about respect? Respect, Johnny, is earned, it isn't just given. And you're gonna come out here and say that when you're in charge, this place… this place is just oh so run like a tight ship. Have you watched the product? We've got rings collapsing, you got Kevin Nash interfering in every other match of mine; this place isn't any better with you in charge. How's that for respect?
Laurinaitis: Punk, you're about to make a big mistake. Okay, swallow your pride, stand up like a man, and tell me that you respect me.
Punk: Okay. All right. Don't get hot. [Imitating Laurinaitis] I respect you, Funk-man. That all right? Was that good enough?
Laurinaitis: I tell you what, Punk. You've got one more chance to show me and tell me you respect me, and I mean it.
Punk: Okay, Mr. Laurinaitis, sir, Executive Vice President of Talent Relations and interim Raw General Manager. I respect you. I respect the fact that each week, you come out here in front of the millions of fans in the WWE Universe, live on the USA Network, with this awesome, completely lost deer-in-the-headlights look on your face; I respect the fact that you don't know how close to hold the microphone to your mouth when you speak; I respect the fact that you used to compete in this ring with your awesome Kentucky waterfall mullet, and you were never any good, but you somehow still ascended to the top of the WWE corporate structure, showing the world new-found levels of brown-nosery; but above all, I respect the fact that never before in this business has somebody with so little done so much! I respect you! How's that sound?! Does that sound good enough for you?!”

Phil Brooks (1978) American professional wrestler and mixed martial artist

October 24, 2011
WWE Raw

“The Republican Party is part of a larger American discussion about the tension between equality of opportunity and protection of property, which is sort of the point of the book, that this is a much larger American discussion, and Republicans began under Lincoln with the attempt to turn the discrepancy between the Declaration of Independence and the Constitution into, at the time, a modern-day political solution. The Republican Party would manage, they hoped, to turn the principle of the Declaration of Independence, that everybody should have equality of opportunity, into a political reality. The Declaration of Independence was, of course, a set of principles; it wasn't any kind of law or codification of those principles. The Constitution went ahead and codified that the central idea of America was the protection of property, so the Republicans began with the idea that they would be the political arm of the Declaration of Independence's equality of opportunity. Throughout their history, three times now, they have swung from that pole through a sort of racist and xenophobic backlash against that principle, tied themselves to big business, and come out protecting the other American principle, which is the protection of property. That tension between equality of opportunity and the protection of property, both of which are central tenets of America, played out in the Republican Party.”

Heather Cox Richardson American historian

as quoted in "'Not the true Republican Party': How the party of Lincoln ended up with Ted Cruz" http://www.salon.com/2014/09/29/not_the_true_republican_party_how_the_party_of_lincoln_ended_up_with_ted_cruz/ (29 September 2014), by Elias Isquith, Salon

Herbert A. Simon photo
Anu Partanen photo
Björk photo

“I was talking to a friend about it recently and I told him that the thing about making that film that upset me most was how cruel Lars is to the woman he is working with. Not that I can't take it, because I'm pretty tough and completely capable of defending myself, but because my ideals of the ultimate creator were shattered. And my friend said "What did you expect? All major directors are "sexist", a maker is not necessarily an expert in human rights or female/male equality!
My answer was that you can take quite sexist film directors like Woody Allen or Stanley Kubrick and still they are the one that provide the soul to their movies. In Lars von Trier's case it is not so and he knows it. He needs a female to provide his work soul. And he envies them and hates them for it. So he has to destroy them during the filming. And hide the evidence. What saves him as an artist, though, is that he is so painfully honest that even though he will manage to cover up his crime in the "real" world (he is a genius to set things up that everybody thinks it is just his female-actress-at-the-moment imagination, that she is just hysterical or pre-menstrual), his films become a documentation of this "soul-robbery.”

Björk (1965) Icelandic singer-songwriter

Breaking the Waves is the clearest example of that.
bjork."
From the www.bjork.com http://www.bjork.com 4um, posted by Björk in response to a question about her conflict with director Lars von Trier during the production of Dancer in the Dark.
Other quotes

Gene Amdahl photo
Margaret Chan photo
Francine Prose photo
Margaret Hughes photo
Tony Benn photo
Errico Malatesta photo
C. Wright Mills photo
Henry Kissinger photo

“The issue before us is whether the 21st century belongs to China. And I would say that China will be preoccupied with enormous problems internally, domestically with its immediate environment, and that I have enormous difficulty imagining it will be dominated by China, and indeed, as I will conclude, I believe that the concept that some country will dominate the world, is in itself a misunderstanding of the world in which we now live… In the geopolitical situation, China historically has been surrounded by a group of smaller countries, which themselves were not individually able to threathen China, but which united, could cause a threat to China, and therefore historically, Chinese foreign policy can be described as "barbarian management". So China had never had to deal in a world of countries of approximately equal strength, and so to adjust to such a world, is in itself a profound challenge to China, which now has 14 countries on its borders, some of which are small, but can project their nationality into China, some of which are large, and historically significant, so that any attempt by Chinese to dominate the world, would evoke a counter-reaction that would be disastrous for the peace of the world.”

Henry Kissinger (1923–2023) United States Secretary of State

Munk debates – “21st Century will belong to China” – Kissinger, Zakaria, Ferguson, Li http://www.livestream.com/munkdebates/video?clipId=pla_937b4cf4-e0ea-4ed5-a458-6a3ba43769b8
2000s

Adrian Slywotzky photo

“As [Phoenix] drew near her room, she heard a woman's voice saying, "It will be easier for us when that monster of yours dies."
"There will be another one, and she will be the same," answered Chia Lien's voice.
"You can make Patience your wife," the woman said. "She will be easier to manage."
"She won't even let me touch Patience," Chia Lien said. "And Patience doesn't dare complain, though she doesn't like her vigilance either. I wonder what I have done to deserve such a wife."
Phoenix shook with rage. Thinking that Patience must have complained behind her back, she turned to her and slapped her face. She then burst into the room, seized Pao-er's wife and struck her repeatedly. Fearing that Chia Lien would bolt from the room, she planted herself at the door while she denounced the woman. "Prostitute!" she cried, "you seduce your mistress's husband and then plot to murder her! And you," she turned to Patience, "you prostitutes are all in conspiracy against me, though you pretend to be on my side." She struck Patience again.
Patience was outraged. She cried, "You two—is it not enough for you to do this shameful thing without dragging me in?" She also made for Pao-er's wife.
Chia Lien, who had until now stood helplessly watching Phoenix beat Pao-er's wife, took the opportunity to hide his own embarrassment by beating Patience. "Who are you to raise your hand against her?" he said to the maid.
Patience retreated and said, weeping, "But why did you drag me into it?"
Phoenix's anger mounted when she saw that Patience was afraid of Chia Lien and commanded her to ignore him and beat Pao-er's wife. The maid, outraged and helpless, ran out of the room, crying and threatening to kill herself.
Phoenix now threw herself at Chia Lien, crying that he might as well kill her then and there since he wanted to get rid of her. Chia Lien grew desperate. He seized a sword from the wall and said he would gladly oblige if she insisted.
Yu-shih and others arrived on the scene. "What is the matter now?"”

Wang Chi-chen (1899–2001)

she asked. "Everything was going well a moment ago."
Emboldened by the presence of the newcomers, Chia Lien became more menacing. Phoenix, on the other hand, quieted herself and left the scene to seek the protection of the Matriarch. She threw herself sobbing into the Matriarch's arms and said, "Save me, Lao Tai-tai. Lien Er-yeh wants to kill me."
Source: Dream of the Red Chamber (1958), pp. 198–199

Norman Lamont photo

“There is something wrong with the way in which we make our decisions. The Government listen too much to the pollsters and the party managers. The trouble is that they are not even very good at politics, and they are entering too much into policy decisions. As a result, there is too much short-termism, too much reacting to events, and not enough shaping of events. We give the impression of being in office but not in power.”

Norman Lamont (1942) British politician

Far too many important decisions are made for 36 hours' publicity.
Hansard, HC 6Ser vol 226 cols 284-5 (9 June 1993) http://www.publications.parliament.uk/pa/cm199293/cmhansrd/1993-06-09/Debate-1.html.
In his resignation speech to the House of Commons.

“Most of the constantly rising burden of paperwork exists to give an illusion of transparency and control to a bureaucracy that is out of touch with the actual production process. Every new layer of paperwork is added to address the perceived problem that stuff still isn’t getting done the way management wants, despite the proliferation of paperwork saying everything has being done exactly according to orders. In a hierarchy, managers are forced to regulate a process which is necessarily opaque to them because they are not directly engaged in it. They’re forced to carry out the impossible task of developing accurate metrics to evaluate the behavior of subordinates, based on the self-reporting of people with whom they have a fundamental conflict of interest. The paperwork burden that management imposes on workers reflects an attempt to render legible a set of social relationships that by its nature must be opaque and closed to them, because they are outside of it. Each new form is intended to remedy the heretofore imperfect self-reporting of subordinates. The need for new paperwork is predicated on the assumption that compliance must be verified because those being monitored have a fundamental conflict of interest with those making the policy, and hence cannot be trusted; but at the same time, the paperwork itself relies on their self-reporting as the main source of information. Every time new evidence is presented that this or that task isn’t being performed to management’s satisfaction, or this or that policy isn’t being followed, despite the existing reams of paperwork, management’s response is to design yet another—and equally useless—form.”

Kevin Carson (1963) American academic

The Desktop Regulatory State (2016), Chapter 2
The Desktop Regulatory State (2016)

Clay Shirky photo
Mitt Romney photo

“It is not adequate merely to produce running code. In the long term, enterprise value lies in the models themselves. They have intrinsic value in their own right, as they constitute the baseline for managing change”

John Zachman (1934) American computer scientist

Zachman cited in: Carol O'Rourke, Neal Fishman, Warren Selkow (2003) Enterprise architecture using the Zachman Framework. p. 538

Alberto Gonzales photo
Thomas Sowell photo

“Racism has never done this country any good, and it needs to be fought against, not put under new management for different groups.”

Thomas Sowell (1930) American economist, social theorist, political philosopher and author

"Out of Context" http://jewishworldreview.com/cols/sowell060209.php3, Jewish World Review, 2 June 2009.
2000s

“Joss shook his head and managed a smile. "Hey, have you ever seen what happens when you drop Mentos in diet soda?"”

Ninth Grade Slays, page 41 (2008)
The Chronicles of Vladimir Tod (2007-)

“Various perspectives exist in an enterprise, such as efficiency, quality, and cost. Any system for enterprise engineering must be capable of representing and managing these different perspectives in a well-defined way.”

Mark S. Fox (1952) Canadian computer scientist and Professor of Industrial Engineering

Michael Grüninger and Mark S. Fox (1995) " The role of competency questions in enterprise engineering http://www.eil.utoronto.ca/enterprise-modelling/papers/benchIFIP94.pdf." Benchmarking—Theory and Practice. Springer US, 1995. 22-31.

Walter Dill Scott photo
Herbert A. Simon photo

“Now the salient characteristic of the decision tools employed in management science is that they have to be capable of actually making or recommending decisions, taking as their inputs the kinds of empirical data that are available in the real world, and performing only such computations as can reasonably be performed by existing desk calculators or, a little later electronic computers. For these domains, idealized models of optimizing entrepreneurs, equipped with complete certainty about the world - or, a worst, having full probability distributions for uncertain events - are of little use. Models have to be fashioned with an eye to practical computability, no matter how severe the approximations and simplifications that are thereby imposed on them…
The first is to retain optimization, but to simplify sufficiently so that the optimum (in the simplified world!) is computable. The second is to construct satisficing models that provide good enough decisions with reasonable costs of computation. By giving up optimization, a richer set of properties of the real world can be retained in the models… Neither approach, in general, dominates the other, and both have continued to co-exist in the world of management science.”

Herbert A. Simon (1916–2001) American political scientist, economist, sociologist, and psychologist

Source: 1960s-1970s, "Rational decision making in business organizations", Nobel Memorial Lecture 1978, p. 498; As cited in: Arjang A. Assad, ‎Saul I. Gass (2011) Profiles in Operations Research: Pioneers and Innovators. p. 260-1.

John R. Commons photo
Laurence Sterne photo
John Zerzan photo

“Effective management always means asking the right question.”

Robert Heller (1932–2012) British magician

Source: The supermanagers: Managing for Success, the Movers and the Doers, the Reasons Why (1984), p. 304; As cited in: Paul Pryor (2000) Marketing Construction Services. p. 100

Oriana Fallaci photo

“I am not speaking, obviously, to the laughing hyenas who enjoy seeing images of the wreckage and snicker good–it–serves–the–Americans–right. I am speaking to those who, though not stupid or evil, are wallowing in prudence and doubt. And to them I say: "Wake up, people. Wake up!!" Intimidated as you are by your fear of going against the current—that is, appearing racist (a word which is entirely inapt as we are speaking not about a race but about a religion)—you don’t understand or don’t want to understand that a reverse–Crusade is in progress. Accustomed as you are to the double–cross, blinded as you are by myopia, you don’t understand or don’t want to understand that a war of religion is in progress. Desired and declared by a fringe of that religion, perhaps, but a war of religion nonetheless. A war which they call Jihad. Holy War. A war that might not seek to conquer our territory, but that certainly seeks to conquer our souls. That seeks the disappearance of our freedom and our civilization. That seeks to annihilate our way of living and dying, our way of praying or not praying, our way of eating and drinking and dressing and entertaining and informing ourselves. You don’t understand or don’t want to understand that if we don’t oppose them, if we don’t defend ourselves, if we don’t fight, the Jihad will win. And it will destroy the world that for better or worse we’ve managed to build, to change, to improve, to render a little more intelligent, that is to say, less bigoted—or even not bigoted at all. And with that it will destroy our culture, our art, our science, our morals, our values, our pleasures… Christ! Don’t you realize that the Osama Bin Ladens feel authorized to kill you and your children because you drink wine or beer, because you don’t wear your beard long or a chador, because you go to the theater or the movies, because you listen to music and sing pop songs, because you dance in discos or at home, because you watch TV, wear miniskirts or short–shorts, because you go naked or half naked to the beach or the pool, because you *** when you want and where you want and who you want? Don’t you even care about that, you fools? I am an atheist, thank God. And I have no intention of letting myself be killed for it.”

"Rage and the Pride">Oriana Fallaci - The Rage and the Pride http://www.amazon.co.uk/Rage-Pride-Oriana-Fallaci/dp/084782599X - Universe Publishing; Intl edition, 2002, ISBN 9780847825998

John Ralston Saul photo
Fritjof Capra photo

“p. 22 as cited in: Patrick Fitzgerald et al. (1995) Managing sustainable development in South Africa.”

Fritjof Capra (1939) American physicist

Source: Uncommon Wisdom (1988), p. 302.

Peter F. Drucker photo

“I would hope that American managers - indeed, managers worldwide - continue to appreciate what I have been saying almost from day one: that management is so much more than exercising rank and privilege, that it is much more than "making deals."”

Peter F. Drucker (1909–2005) American business consultant

Management affects people and their lives.
Source: 1990s and later, Managing in a Time of Great Change (1995), p. 351

Russell L. Ackoff photo
Peter F. Drucker photo