Quotes about management
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“The proper management of pain remains, after all, the most important obligation, the main objective, and the crowning achievement of every physician.”

John Bonica (1917–1994) Anesthesiologist; pioneer in pain management

The Management of Pain (1954)

Pain

“From the happy-go-lucky days of oil exploration and drilling, when a lot of easy sources were being found and easily managed, we're gotten ourselves into this sort of apocalyptic time. We're willing to destroy almost everything, risk almost anything, and go ahead with techniques for which we have no way of responding to the known problems. And that is truly an addiction in the real sense of the word, an addiction by which people destroy their own bodies to continue to have a supply of something that is killing them.”

Carl Safina (1955) American biologist

[The Atlantic, Deepwater Horizon, One Year Later: A Conversation With Carl Safina, 20 April 2011, http://www.theatlantic.com/entertainment/archive/2011/04/deepwater-horizon-a-convesation-with-carl-safina/237043/] (Talking to the author of "A Sea in Flames" about how offshore drilling has—and hasn't changed—since the Gulf spill — interview by Douglas Gorney)

Happiness, People, Way, Problem

“You gentlemen may laugh, but that is true, all right; it sounds ridiculous, I know, but it is fact. Now if the problem were put up to any of you man to develop science of shoveling as it was put up to us, that is, to a group of men who had deliberately set out to develop the science of all kinds of all laboring work, where do you think you would begin? When you started to study the science of shoveling I make the assertion that you would be within two days – just as we were in two days –well on the way toward development of the science of shoveling. At least you would outlined in your minds those elements which required careful, scientific study in order to understand science of shoveling. I do not want to go into all of the details of shoveling, but I will give you some of the elements, one or two of the most important elements of the science of shoveling; that is, the elements that reach further and have more serious consequences than any other. Probably the most important element in the science of shoveling is this: There must be some shovel load at which a first-class shoveler will do his biggest day’s work. What is that load? To illustrate: when we went to the Bethlehem Steel Works and observed the shoveler in the yard of that company, we found that each of the good shovelers in that yard owned his own shovel; they preferred to buy their own shovels rather than to have the company furnish them. There was a larger tonnage of ore shoveled in that woks than of any other material and rice coal came next in tonnage. We would see a first-class shoveler go from shoveling rice coal with a load of 3.5 ponds to the shovel to handling ore from the Massaba Range, with 38 pounds to the shove Now, is 3.5 pounds the proper shovel load or is the 38 pounds the proper load? They cannot both be right. Under scientific management the answer to this question is not a matter of anyone’s opinion; it is a question for accurate, careful, scientific investigation.”

Frederick Winslow Taylor (1856–1915) American mechanical engineer and tennis player

Source: Testimony of Frederick W. Taylor... 1912, p. 111.

Men, Way, Understanding, Question

“I've said consistently that no employer ever really accepts a union. They tolerate the unions. The very minute they can get a pool of unemployment they'll challenge the unions and try to get back what they call managements prerogatives, meaning hire, fire, pay what you want.”

Jimmy Hoffa (1913–1982) American labor leader

Source: Hoffa The Real Story (1975), Chapter 13, Outside Again, p. 213

“American foreign policy must be more than the management of crisis. It must have a great and guiding goal: to turn this time of American influence into generations of democratic peace.”

George W. Bush (1946) 43rd President of the United States

1990s, A Distinctly American Internationalism (November 1999)

Peace, Time

“Personally I think that Austria’s unilateral decision, and then those made subsequently by Balkan countries, will obviously bring us fewer refugees, but they put Greece in a very difficult situation. If we do not manage to reach a deal with Turkey, then Greece cannot bear the weight for long. That’s why I am seeking a real European solution, that is, a solution for all 28”

Angela Merkel (1954) Chancellor of Germany

E.U. members German Chancellor Angela Merkel has criticized other European countries for shutting the door to refugees and migrants hoping to reach Europe via the Balkan route, the BBC reports, quoted on Time, "The route is the major pathway to Western Europe for refugees arriving in Greece" http://time.com/4255038/germany-merkel-refugees-balkan-route/, March 10, 2016. 2016

Thinking, Decision, Personality, Country

“Is marketing management an art or a science? Some marketing observers maintain that good marketing is more of an art and does not lend itself to rigorous analysis and deliberation. Others strongly disagree and contend that marketing management is a highly disciplined enterprise that has much in common with other business disciplines.”

Philip Kotler (1931) American marketing author, consultant and professor

Philip Kotler, Kevin Lane Keller, Mairead Brady, Malcolm Goodman & Torben Hansen. (2009). Marketing Management. p. 819

Art, Business, Science

“Much of his work he did while confined to his bed. He was always an invalid, always obliged to take great care of himself, living constantly with death just before him, never idle a moment for fear his work would not be done. Probably no man ever lived who assailed the Church and the State with the same wit and keenness that was always at Voltaire's command; and yet in spite of this he managed to live comfortably, accumulate riches and die in peace.”

Clarence Darrow (1857–1938) American lawyer and leading member of the American Civil Liberties Union

Voltaire (1916)

Death, Fear, Peace

“Fifteen minutes out of Mexico City for Tokyo a passenger aboard a 747 screamed that he was being eaten by red-hot ants, and managed to open the emergency door at 23,000 feet. He had been to the washroom and drunk from the faucet there before takeoff.
It was, after all, labeled DRINKING WATER.”

John Brunner book The Sheep Look Up

July “BLOWBACK”
The Sheep Look Up (1972)

Drink, Water

“I have a better understanding of my body now. … Everyone wants to feel fresh in the game – there’s no better feeling – so I just make sure I’m doing the right things and trying to tick every box: cryotherapy, massage, eating the right things. … I think I’ve managed [to adopt veganism] successfully. … I don’t find anything hard to give up, as such, because I know the feeling scoring goals gives me. … I just want to try to play as long as I can. So I do the stuff that will give me the best opportunity to perform and score goals.”

Jermain Defoe (1982) English association football player

"England goalscorer Jermain Defoe says vegan diet and discipline paying off", interview with The Guardian (27 March 2017) https://www.theguardian.com/football/2017/mar/27/jermain-defoe-england-striker-lithuania.

Feeling, Game, Understanding, Thinking

“Whoever decided to use the semicolon to end something should just be taken out and have his colon semified. (At least COBOL and SQL managed to use a period.)”

Erik Naggum (1965–2009) Norwegian computer programmer

Re: Read table modification question. http://groups.google.com/group/comp.lang.lisp/msg/e41a53e66cc1572f (Usenet article). Usenet articles, Miscellaneous

“You rule the Bondsmagi,” said Locke, incredulously.
“Rule is too strong a term. We do occasionally manage to avert total chaos.”

Scott Lynch book The Republic of Thieves

Source: The Republic of Thieves (2013), Chapter 1 “Things Get Worse” section 11 (p. 65)

Strong

“Degas isn't enough of a painter; he doesn't have enough of that! With a little bit of temperament one can manage to be a painter, It's enough to have a sense of art, and that sense is no doubt what the bourgeoisie fear most... For a painter, sensation is at the bottom of everything. I will go on repeating it forever. Procedures are not what I advocate.”

Paul Cézanne (1839–1906) French painter

Source: Quotes of Paul Cezanne, after 1900, Cézanne, - a Memoir with Conversations, (1897 - 1906), pp. 184-185 in: 'What he told me – II. The Louvre'

Fear, Art, Sense

“I realized that our time in the White House would form the foundation for who they would become and how well we managed this experience could truly make or break them. That is what Barack and I think about every day as we try to guide and protect our girls through the challenges of this unusual life in the spotlight, how we urge them to ignore those who question their father’s citizenship or faith. How we insist that the hateful language they hear from public figures on TV does not represent the true spirit of this country. How we explain that when someone is cruel or acts like a bully, you don’t stoop to their level. No, our motto is, when they go low, we go high.”

Michelle Obama (1964) lawyer, writer, wife of Barack Obama and former First Lady of the United States

2010s, 2016 Democratic National Convention (2016)

Life, Hate, Faith, Girl

“We should remember that the last time global temperature was 5C different from today, the Earth was gripped by an ice age. So the risks are immense and can only be sensibly managed by reducing greenhouse gas emissions, which will require a new low-carbon industrial revolution.”

Nicholas Stern, Baron Stern of Brentford (1946) British economist and academic

"Climate change is here now and it could lead to global conflict" http://www.theguardian.com/environment/2014/feb/13/storms-floods-climate-change-upon-us-lord-stern, The Guardian (14 February 2014).

Age, Time

“It was bizarre and … kind of a fluke … I'm very lucky, it kind of fell into my lap, honestly. I was auditioning for a part for an American project that was filming in Australia, and a manager kind of saw my tape through that, and sort of contacted my Australian representative, and it kind of all just fell into place.”

Maia Mitchell (1993) Australian actress

On her career as an actress in the U.S, in an interview on Kelly & Michael (2 July 2014) https://www.youtube.com/watch?v=_Q1OzzG5S24

Parting

“When Mr. John P. Gavit, managing editor of the New York Evening Post, wrote to Mr. Melville E. Stone, general manager of the Associated Press, that I had a reputation "as an insatiable hunter of personal publicity," what Mr. Gavit meant was that I was accustomed to demand and obtain more space in newspapers than the amount of my worldly possessions entitled me to.”

Upton Sinclair book The Brass Check

The Brass Check (1919)

Personality

“With the success of my first story, l decided to make writing a career, though I was canny enough not to give up my job. But the job did not pay expenses and we had a recurrence of great poverty, sustained only by the thread of hope that I might make a living writing fiction. I cast about for a better job and landed one as a department manager for a business magazine. While I was working there, I wrote Tarzan of the Apes, evenings and holidays. I wrote it in longhand on the backs of old letterheads and odd pieces of paper. I did not think it was a very good story and I doubted if it would sell. But Bob Davis saw its possibilities for magazine publication and I got a check … this time, l think, for $700.”

Edgar Rice Burroughs (1875–1950) American writer

How I Wrote the Tarzan Books (1929)

Hope, Business, Thinking, Time

“We live today in a world which only faintly resembles that of a half century ago. The standard of living, the level of education, and the political complexion of the United States today profoundly affect both the possibilities and limitations of organizational behavior. In addition, technological changes are bringing about changes in all types of organization. In the military, for example, it is becoming increasingly difficult to manage a weapons team in the field as a typical infantry unit was managed a couple of decades ago. Such a team requires a high degree of autonomy. Instead of following explicit orders from superiors, it must be able to adjust its behavior to fit local circumstances within the context of relatively broad objectives. (It is interesting to note the attempts that are made — by "programming" for example — to retain central control over the operations of such units. Established theories of control are not abandoned easily, even in the face of clear evidence of their inappropriateness.) Underlying the principles of classical organization theory are a number of assumptions about human behavior which are at best only partially true.”

Douglas McGregor (1906–1964) American professor

Source: The Human Side of Enterprise (1960), p. 16 (2006; 23)

World, Education, Behavior, Change

“So that being with Law-Suites, and Riots, wearied and disabled to prosecute his Art and. Invention at present, even until the first Patent was extinct: Nothwithstanding the Author his sad. Sufferings, Imprisonments wrongfully for several thousand pound in the Counter in London, yet did obtaine a new Patent, dated the 2d of May, Anno 14. Caroli Primi of ever Blessed Memory, not only for the making of Iron into cast-works, and bars, but also for the Melting, Extracting, Refing and Reducing of all Mines, Minerals and. Mettals, with Pit-cole, Sea-cole, Peat, and Turf, for the preservation of Wood and Timber of this Island; into which Patent, the Author, for the better support and management of his Invention, so much opposed formerly at the Court, at the Parliament, and at the Law, took in David Ramasey, Esquire, Resident at the Court; Sir George Horsey, at the Parliament; Roger Foulke, Esquire, a Counsellour of the Temple, and an Ingenious Man; and also an Iron Master, my Neighbour, and one who did well know my former Sufferings, and what I had done in the Invention of making of Iron with Pit-cole, etc.”

Dud Dudley (1600–1684) British metallurgist

Source: Metallum Martis, 1665, p. 16-17

Sadness, Law, Art, Support

“Statistical methods had taken fire in America around 1942, following a series of ten-day intensive courses for engineers, initiated by Stanford University on a suggestion from this author. The war department also gave courses at factories of suppliers. Brilliant applications attracted much attention, but the flare of statistical methods by themselves, in an atmosphere in which management did not know their responsibilities, burned, sputtered, fizzled and died out.”

W. Edwards Deming (1900–1993) American professor, author, and consultant

Source: Quality, Productivity and Competitive Position, (1982), p. 101

War, Universe

“I thank the honorable Senate President for entrusting the undersigned with the critical responsibility of managing the Senate's role in fulfilling Congress' duty to oversee the Executive Department's use of public funds and to ensure the allocation of the same is guided by what is in the best interests of our people.”

Francis Escudero (1969) Filipino politician

2015, Letter to Senate President Franklin Drilon

People

“I manage by absence. I go to the office two, three days a month, and those are the worst days for me. So the people on my team do what they want, when they want, but the results have to be perfect, crystal perfect. I cannot accept laziness or something that is not intelligent or any type of delay. If we say we will deliver a project on the 20th at 5 PM, on the 20th at 5 PM we shall blow the minds of the people we’re presenting to.”

Philippe Starck (1949) French architect and industrial designer

Starck answer to the question: "Are you a good boss?"
Life’s Work: Philippe Starck (2013)

People, Intelligence, Perfection

“When I was little, I saw the play Les Misérables on Broadway, I thought it was the most amazing thing I have ever seen. So I went to my manager and told him I wanted to be in it. He asked me if I could sing, and I said no. I took one lesson and landed the role of Cosette in a national tour of the musical”

Ashley Tisdale (1985) American actress, singer

Tisdale about her early life. People Magazine. "Ashley Tisdale's Biography" http://www.people.com/people/ashley_tisdale. People. August 7 2004. Retrieved August 7 2008. On her Biography Ashley Tisdale. (2006)

Music, Singing

“Everything considered, a determined soul will always manage.”

Albert Camus book The Myth of Sisyphus

Source: The Myth of Sisyphus (1942), An Absurd Reasoning, p. 170

Soul

“If my theoretical studies have contained any subjective value judgment, then this has amounted at most to a preference for freedom and progress rather than state control of the economy and distribution of such scanty prosperity as may be available for distribution at a given moment. I have wanted to make it clear that this preference is a great common interest of all parties, both in the management of the world economy and in every individual nation. Such a position may be attacked, but it cannot be denominated as party-politics in the ordinary sense.”

Gustav Cassel (1866–1945) Swedish economist

Cassel (1941, 440); as cited in: Carlson, Benny, and Lars Jonung. "Knut Wicksell, Gustav Cassel, Eli Heckscher, Bertil Ohlin and Gunnar Myrdal on the role of the economist in public debate." Econ Journal Watch 3.3 (2006): 524-5.

World, Sense, Study, Freedom

“We’re really good friends, we go back to ’86, ’87. Most of my successful and best fights were at Trump’s hotels. He didn’t manage me, though. He was just helping me with my court case. We’re the same guy, a thrust for power, a drive for power. Whatever field we’re in, we need power in that field. That’s just who we are. Balls of energy. We’re not even who we think we are. We’re fire. We’re made of this crap—water, motion, dirt, diamonds, emeralds. We’re made out of that stuff, can you believe it?”

Mike Tyson (1966) American boxer

On Donald Trump

Guy, Thinking, Water, Success

“The fact that functions may not be separated in organization does not in any way way destroy their identity as functions… The ideal of organized efficiency is not the complete segregation but the integrated correlation |of the three primary functions… The organizer must identify these functional principles, as they appear in every job, and make them the basis of his correlation… his duty is to correlate functions as such… The duty of the manager is to correlate who performs these functions… Management however represents the scalar principle… perpendicular correlations… true horizontal correlation requires other contact… The dissemination of understanding… of common purpose, of the relation of individuals to that purpose & to each other.”

James D. Mooney (1884–1957) American businessman

Source: Onward Industry!, 1931, p. 50-59, as cited in Lyndall Urwick (1937;50)

Way, Understanding, Appearance

“UNFAIR Term applied to advantages enjoyed by other people which we tried to cheat them out of and didn’t manage.”

John Brunner book Stand on Zanzibar

the happening world (12) “The General Feeling”
Stand on Zanzibar (1968)

People, Cheating

“I'm so blessed with my baby. And I want the most normal life possible for him. And I'll manage, I will create that.”

Britney Spears (1981) American singer, dancer and actress

Matt Lauer interview http://www.msnbc.msn.com/id/13347509/page/4/, MSNBC (14 June 2006)

Life, Baby

“Failure to delegate causes managers to be crushed and fail under the weight of accumulated duties that they do not know and have not learned to delegate.”

James D. Mooney (1884–1957) American businessman

James D. Mooney (1931), cited in: Guy Kimberley Hutt (1990), Organizational decentralization and delegation in large New York. p. 1

Failure, Learning

“Afterwards I learned, that the best way to manage some kinds of painful thoughts, is to dare them to do their worst; to let them lie and gnaw at your heart till they are tired; and you find you still have a residue of life they cannot kill.”

George MacDonald book Phantastes

Phantastes (1858)

Life, Pain, Lie, Way

“The only thing of real importance that leaders do is to create and manage culture.. The unique talent of leaders is their ability to understand and work with culture; and that it is an ultimate act of”

Edgar H. Schein (1928) Psychologist

Source: Organizational Culture and Leadership, 1985, p. 11

Understanding

“One day at Ahmadabad it was reported that many of the infidel and superstitious sect of the Seoras (Jains) of Gujarat had made several very great and splendid temples, and having placed in them their false gods, had managed to secure a large degree of respect for themselves and that the women who went for worship in those temples were polluted by them and other people… The Emperor Jahangir ordered them banished from the country, and their temples to be, demolished. Their idol was thrown down on the uppermost step of the mosque, that it might be trodden upon by those who came to say their daily prayers there. By this order of the Emperor, the infidels were exceedingly disgraced, and Islam exalted…”

Jahangir (1569–1627) 4th Mughal Emperor

Ahmadabad (Gujarat) Intikhab-i-Jahangir Shabi Elliot and Dowson, History of India as told by its own historians, Vol. VI, p. 451.

Women, God, People, Falseness

“The work of managing a natural environment is inescapably a work of local knowledge.”

Kevin Kelly (1952) American author and editor

Out of Control: The New Biology of Machines, Social Systems and the Economic World (1995)

Nature, Knowledge

“The managers will exercise their control over the instruments of production and gain preference in the distribution of the products, not directly, through property rights vested in them as individuals, but indirectly, through their control of the state which in turn will own and control the instruments of production. The state – that is, the institutions which comprise the state – will if we wish to put it that way, be the “property” of the managers’.”

James Burnham (1905–1987) American philosopher

Source: The Managerial Revolution, 1941, p. 71–72; As cited in: Stijn Maria Verhagen (2005). Zorglogica’s uit balans. p. 300

Way, Exercises

“There is a relation between persons and role. But the relationship answers to the interactive system—to the frame—in which the role is performed and the self of the performer is glimpsed. Self, then, is not an entity half-concealed behind events, but a changeable formula for managing oneself during them. Just as the current situation prescribes the official guise behind which we will conceal ourselves, so it provides where and how we will show through, the culture itself prescribing what sort of entity we must believe ourselves to be in order to have something to show through in this manner.”

Erving Goffman (1922–1982) Sociologist, writer, academic

Frame Analysis (1974) quoted by Edward O. Wilson in On Human Nature (1978) Ch. 4 "Emergence" p. 93
1970s-1980s

Personality

“This article [entitled A framework for the comparative analysis of organizations], was one of three independent statements in 1967 of what came to be called "contingency theory." It held that the structure of an organization depends upon (is ‘contingent’ upon) the kind of task performed, rather than upon some universal principles that apply to all organizations. The notion was in the wind at the time.
I think we were all convinced we had a breakthrough, and in some respects we did — there was no one best way of organizing; bureaucracy was efficient for some tasks and inefficient for others; top managers tried to organize departments (research, production) in the same way when they should have different structures; organizational comparisons of goals, output, morale, growth, etc., should control for types of technologies; and so on. While my formulation grew out of fieldwork, my subsequent research offered only modest support for it. I learned that managers had other ends to maximize than efficient production and they sometimes sacrificed efficiency for political and personal ends.”

Charles Perrow (1925–2019) American sociologist

Charles Perrow, in "This Week’s Citation Classic." in: CC, Nr. 14. April 6, 1981 (online at garfield.library.upenn.edu)
Comment:
The other two 1967 publications were Paul R. Lawrence & Jay W. Lorsch. Organization and environment. Cambridge, MA: Harvard University Press, 1967, and James D. Thompson. Organizations in action. New York: McGraw-Hill, 1967.
1980s and later

Way, Support, Thinking, Learning

“My job was to manage the editorial production of the first—and as yet only—Surgeon General's Report on Nutrition and Health … My first day on the job, I was given the rules: No matter what the research indicated, the report could not recommend “eat less meat” as a way to reduce intake of saturated fat, nor could it suggest restrictions on intake of any other category of food. In the industry-friendly climate of the Reagan administration, the producers of foods that might be affected by such advice would complain to their beneficiaries in Congress, and the report would never be published.”

Marion Nestle American academic

Food Politics: How the Food Industry Influences Nutrition and Health, University of California Press (2002, 2013), Introduction, p. 3 https://books.google.it/books?id=39oVBbtt6IEC&pg=PA3

Health, Food, Way

“The first myth of management is that it exists. The second myth of management is that success equals skill.”

Robert Heller (1932–2012) British magician

Robert Heller cited in : Jonathon Green (1984) The Cynic's Lexicon: A Dictionary of Amoral Advice. p. 92

Success

“It should first be stated that a joint-stock company is not a 'brotherhood of shareholders' but is managed by a controlling group of big shareholders while the rest of the shareholders do not differ from holders of bonds with a flexible rate of interest.”

Michał Kalecki (1899–1970) Polish economist

Source: Theory of Economic Dynamics (1965), Chapter 8, Entrepreneurial Capital and Investment, p. 93

“Modern factory management (but not it must be stressed the management of large modern multi-unit enterprises) had the genesis in the United States in the Springfield Armory.”

Alfred D. Chandler, Jr. (1918–2007) American historian

Source: The Visible Hand (1977), p. 75; Cited in: Best (1990, p. 32).

“It is interesting to note that in nearly all the economics courses it is taught that the income tax is the proper instrument for the regulation of the country’s economy; that private property is not an inalienable right (in fact, there are no inalienable rights); that the economic ills of the country are traceable to the remnants of free enterprise; that the economy of the nation can be sound only when the government manages prices, controls wages, and regulates operations. This was not taught in the colleges before 1913.”

Frank Chodorov (1887–1966) American libertarian thinker

Source: The Income Tax: Root of All Evil (1954), p. 34

Country

“Administrative efficiency is not merely a matter of paper clips, time clocks, and standardized economies of motion. These are but minor gadgets. Real efficiency goes much deeper down. It must be built into the structure of a government just as it is built into a piece of machinery. Fortunately the foundations of effective management in public affairs, no less than in private, are well known. They have emerged universally wherever men have worked together for some common purpose, whether through the state, the church, the private association, or the commercial enterprise. They have been written into constitutions, charters, and articles of incorporation, and exist as habits of work in the daily life of all organized peoples. Stated in simple terms these canons of efficiency require the establishment of a responsible and effective chief executive as the center of energy, direction, and administrative management.”

Louis Brownlow (1879–1963) American mayor

Source: Administrative management in the government of the United States. 1937, p. 2

Life, Men, People, Universe

“Experience alone can teach us the best forms of construction for sailing apparatus in order that they may be of sufficient strength, very light, and most easily managed.”

Otto Lilienthal (1848–1896) German aviation pioneer

The Romance of Aeronautics (1912)

Light

“The personality of firms like Polaroid, Xerox, Control Data, IBM, ITT, LTV and General Motors clearly reflects aspects of company and management intent that are manifested only partially in such activities as research expenditures, choice of product line and recruitment and development of organization members.”

Kenneth R. Andrews (1916–2005) Business scholar

Source: Quote, The Concept of Strategy, 1971, p. 30

Personality

“The principal object of management should be to secure the maximum prosperity for the employer coupled with the maximum prosperity for each employee.”

Frederick Winslow Taylor (1856–1915) American mechanical engineer and tennis player

Source: Principles of Scientific Management, 1911, p. 9; Lead paragraph ; Chapter 1: Fundamentals of Scientific Management.

“The Management Process School : This approach to management theory perceives management as a process of getting things done through and with people operating in organized groups. It aims to analyze the process, to establish a conceptual framework for it, to identify principles underlying it, and to build up a theory of management from them. It regards management as a universal process, regardless of the type that the environment of management differs widely between enterprises and levels. It looks upon management theory as a way of organizing experience so that practice can be improved through research, empirical testing of principles, and teaching of fundamentals involved in the management process.”

Harold Koontz (1909–1984)

Source: "The Management Theory Jungle," 1961, p. 175-6

People, School, Way, Universe

“Although the Gordon and Howell report noted the diversity of approaches to the study of management, it was Harold Koontz who delineated the differences and applied the catchy label ‘‘management theory jungle.”

Daniel A. Wren (1932) American business theorist

Source: The evolution of management thought, 1972, p. 413

Study

“This code is indispensable. Be it a case of commerce, industry, politics, religion, war or philanthropy in every concern there is a management function to be performed and for its performance there must be principles, that is to say acknowledged truths regarded as proven on which to rely.”

Henri Fayol (1841–1925) Developer of Fayolism

Source: General and industrial management, 1919/1949, p. 42-43 cited in: John B. Miner (2006) Historical Origins, Theoretical Foundations, And the Future. p. 114

War, Truth, Religion

““Organization theory,” a term that appeared in the middle of the twentieth century, has multiple meanings. When it first emerged, the term expressed faith in scientific research as a way to gain understanding of human beings and their interactions. Although scientific research had been occurring for several centuries, the idea that scientific research might enhance understanding of human behavior was considerably newer and rather few people appreciated it. Simon (1950, 1952-3, 1952) was a leading proponent for the creation of “organization theory”, which he imagined as including scientific management, industrial engineering, industrial psychology, the psychology of small groups, human-resources management, and strategy. The term “organization theory” also indicated an aspiration to state generalized, abstract propositions about a category of social systems called “organizations,” which was a very new concept. Before and during the 1800s, people had regarded armies, schools, churches, government agencies, and social clubs as belonging to distinct categories, and they had no name for the union of these categories. During the 1920s, some people began to perceive that diverse kinds of medium-sized social systems might share enough similarities to form a single, unified category. They adopted the term “organization” for this unified category.”

William H. Starbuck (1934) American academic

William H. Starbuck and Philippe Baumard (2009). "The seeds, blossoming, and scant yield of organization theory," in: Jacques Rojot et. al (eds.) Comportement organisationnel - Volume 3 De Boeck Supérieur. p. 15

People, School, Faith, Way

“The importance of top management commitment to organizational change is so well accepted that it is almost cliché to repeat the fact. We would therefore expect managerial values to be just as important in this area as in others that require strategic direction and leadership.”

Thomas A. Kochan (1947) American academic

Source: The mutual gains enterprise, 1994, p. 97

Change

“Be firm and do not fear war. For that peace which some are so urgently pressing upon us is not peace but war. And the war for which I am so insistent is peace, not war for I do not thirst for the blood of anyone, nor will I drink it even in case of tumult. This is the end I have in view - the enervation of the oligarchy. Unless this takes place neither the truth of the Gospel nor its ministers will be safe among us. I have in mind nothing cruel, but what I do is friendly and paternal. I desire to save some who are perishing through ignorance. I am laboring to preserve liberty. Fear nothing; for we shall so manage all things with the goodness and the alliance of God that you shall not be ashamed nor displeased because of us.”

Huldrych Zwingli (1484–1531) leader of the Protestant Reformation in Switzerland, and founder of the Swiss Reformed Churches

Letter, 1529, ibid, p.301

God, War, Truth, Fear

“There are ways to really live in the present moment. What's the alternative? It is always now. However much you feel you may need to plan for the future, to anticipate it, to mitigate risks, the reality of your life is now. This may sound trite… but it's the truth… As a matter of conscious experience, the reality of your life is always now. I think this is a liberating truth about the human mind. In fact, I think there is nothing more important to understand about your mind than that if you want to be happy in this world. The past is a memory. It's a thought arising in the present. The future is merely anticipated, it is another thought arising now. What we truly have is this moment. And this. And we spend most of our lives forgetting this truth. Repudiating it. Fleeing it. Overlooking it. And the horror is that we succeed. We manage to never really connect with the present moment and find fulfillment there because we are continually hoping to become happy in the future, and the future never arrives.”

Sam Harris (1967) American author, philosopher and neuroscientist

Sam Harris, "Death and the Present Moment", speech at the Global Atheist Convention (April 2012) http://www.youtube.com/watch?v=ITTxTCz4Ums&t=21m21s 2010s

Life, Happiness, Truth, World

“The King, after the decease of his son, marched his army towards Runtunbhore, to quell an insurrection in those parts, leaving his son Arkully Khan in Dehly, to manage affairs in his absence. The enemy retired into the fort of Runtunbhore, and the King reconnoitred the place, but, despairing of reducing it, marched towards Oojein, which he sacked. At the same time also, he broke down many of the temples of Malwa, and after plundering them of much wealth, returned to Runtunbhore.”

Firishta (1560–1620) Indian historian

Sultãn Jalãlu’d-Dîn Khaljî (AD 1290-1296)Malwa (Madhya Pradesh)
Tãrîkh-i-Firishta

Time, Parting, Despair, Wealth

“Strategic planning is not strategic thinking. Indeed, strategic planning often spoils strategic thinking, causing managers to confuse real vision with the manipulation of numbers.”

Henry Mintzberg (1939) Canadian busines theorist

Attributed to Mintzberg in C.W. Cook, P.L. Hunsaker (2001) Management and organizational behavior. p. 58

Thinking

“Industrial production, the flow of resources in the economy, the exertion of military effort in a war theater-all are complexes of numerous interrelated activities. Differences may exist in the goals to be achieved, the particular processes involved, and the magnitude of effort. Nevertheless, it is possible to abstract the underlying essential similarities in the management of these seemingly disparate systems.”

George Dantzig (1914–2005) American mathematician

Source: Linear programming and extensions (1963), p. 1

War, Effort

“The performance of business leaders during the next decade will play a major role in determining not only business but political and social trends for a long time to come. Here are some of the principal reasons:
- Business leaders control the economic well-being of and stockholder.
- The course of business shapes public opinion.
- Business leaders shape public opinion.
So, in addition to his or her prime responsibility of managing his or her enterprise at a profit, the business leader of today is faced with new and larger responsibilities. And, at the same time, the job of managing his or her enterprise at a profit is increasing in complexity. Consequently, the imposition of additional responsibilities makes the nation’s task of developing an adequate number of properly equipped executive leaders a staggering one indeed.”

Marvin Bower (1903–2003) American business theorist

Marvin Bower (1949) The development of executive leadership. Harvard University. Graduate School of Business Administration. p. v

Business, Time

“Just as the managers of a public company have a responsibility to the existing stockholders not to diminish the value of their shares by selling new ones too cheaply to outsiders, our politicians have a moral obligation to the current citizens and their descendents to preserve the scarcity value of their right to live in America.”

Steve Sailer (1958) American journalist and movie critic

Americans First http://www.theamericanconservative.com/articles/americans-first/, The American Conservative, February 13, 2006

“Gordon Strachan is as he is. He can be a prickly character to interview. I just think that, just occasionally, we all need to take a step back. This isn’t done for a national audience or for national television - this is the opportunity the manager has to speak to supporters of his club. If that’s how you want to address fans it is entirely Strachan’s responsibility, but I think he needs to revisit that a bit.”

Gordon Strachan (1957) Scottish footballer and manager

Alastair Brownlee, Evening Gazette, Oct 5 2010 http://www.gazettelive.co.uk/news/teesside-news/2010/10/05/strachan-s-words-too-much-for-boro-fans-84229-27404292/ About

Support, Thinking

“We can't deter people fleeing for their lives. They will come. The choice we have is how well we manage their arrival, and how humanely.”

António Guterres (1949) Secretary-General of the United Nations

"U.N. Refugee Chief: Europe’s Response to Mediterranean Crisis Is ‘Lagging Far Behind’" http://time.com/3833463/unhcr-antonio-guterres-migration-refugees-europe/, Time Magazine (23 April 2015)

People

“Societies grow into systems. The systems require management and are therefore increasingly wielded, like a tool or a weapon, by those who have power. The rest of the population is still needed to do specific things. But the citizens are not needed to contribute to the form or direction of the society. The more "advanced" the civilization, the more irrelevant the citizen becomes.”

John Ralston Saul (1947) Canadian author and essayist

Voltaire's Bastards (1992)

“What maps do you need to review, to see where you are & what to do next? Core to self-management systems.”

David Allen (1945) American productivity consultant and author

23 August 2012 https://twitter.com/gtdguy/status/238837461663490048 Official Twitter profile (@gtdguy) https://twitter.com/gtdguy

“Enterprise resource planning (ERP) software packages have become popular means for both large and medium-sized organizations to overcome the limitations of fragmented and incompatible legacy systems. ERP systems are designed as integrated sets of software modules linked to a common database, handling basic corporate functions such as finance, human resources, materials management, sales, and distribution. Most ERP packages also provide multiple language and currency capabilities, enabling integration of global operations. The popularity of ERP is documented in a study that showed that nearly 19 percent of organizations across all industry sectors have installed ERP software, with the manufacturing sector leading the trend. The study also showed that ERP's popularity continues to rise, with 34 percent of the surveyed organizations investigating, piloting, or implementing ERP packages. Davenport characterized ERP as "the most important development in the corporate use of information technology in the 1990s"”

Jeanne W. Ross (1958) American computer scientist

Source: Learning to implement enterprise systems (2002), p. 18

Study

“Contingency theories dominate scholarly studies of organization behavior, design, performance, planning and management strategy. While they vary widely in subject matter, they have the common proposition that an organizational outcome is the consequency of a "fit" or match between two or more factors. "Fit" is the key concept in this proposition, and the core problem common to contingency theories is not defining this term clearly. This paper examines three ways to define and test this concept of fit: Selection, Interaction, and Systems approaches. A critical discussion of these three approaches will clarify much of the current confusion in the literature on contingency theories, and suggest ways that future theorizing and research can become more systematic and constructive.”

Andrew H. Van de Ven (1945) American business theorist

Andrew H. Van de Ven and Robert Drazin (1984). The Concept of Fit in Contingency Theory http://www.dtic.mil/cgi-bin/GetTRDoc?AD=ADA152603. No. SMRC-DP-19). Minneapolis: Minnesota University Minneapolis Strategic Management Research Center.

Way, Behavior, Literature, Problem

“The frustration mainly comes from trying to understand what they really want. Also, you cannot understand how can such a large nation maintain its so-called stability by doing something very unlawful. I mean, how can they possibly manage to stabilize the whole social condition by not [acting with] justice and fairness.”

Ai Weiwei (1957) Chinese concept artist

2010-, You’re There but You’re Not Existing, 2012

Justice, Understanding

“Using your head to manage your life = creativity constipation.”

David Allen (1945) American productivity consultant and author

19 July 2012 https://twitter.com/gtdguy/status/226141872467369984 Official Twitter profile (@gtdguy) https://twitter.com/gtdguy

Life

“Management is doing things right; leadership is doing the right things.”

Stephen R. Covey book The Seven Habits of Highly Effective People

Peter Drucker, and Warren Bennis, as quoted by Covey, in The Seven Habits Of Highly Effective People (1989), this has sometimes become misattributed to him.
Misattributed

Leadership

“Enterprises, such as banks, railways and airlines, whether Chinese-owned or foreign-owned, which are either monopolistic in character or too big for private management, shall be operated and administered by the state, so that private capital cannot dominate the livelihood of the people: this is the main principle of the regulation of capital.”

Mao Zedong (1893–1976) Chairman of the Central Committee of the Communist Party of China

The Economy of New Democracy
On New Democracy (1940)

People

“Since 1977, there have been many science fiction movies, but none has managed to equal [A New Hope's] blend of adventure, likable characters, and epic storytelling.”

James Berardinelli (1967) American film critic

Review http://www.reelviews.net/movies/s/sw1.html of Star Wars Episode IV: A New Hope (1977). Four star reviews

Hope, Science

“You could grind a dog's head and a shoe together into a paste and spoon-feed it to me, and I'd probably think it was chicken liver pate, provided I kept my eyes closed, and provided you plucked all the dog hair out beforehand, and provided you'd managed to find a pestle and mortar big enough to mash it all up in, and provided - look, it wouldn't be worth it. I'm just saying I can't taste anything. There's no need to get carried away. What's the matter with you? You're an idiot.”

Charlie Brooker (1971) journalist, broadcaster and writer from England

On his lack of tastebuds due to a bad cold.
[Screen Burn, http://www.guardian.co.uk/theguide/columnists/story/0,,2193905,00.html, The Guardian, 20 October 2007, 2008-07-30]
Guardian columns, Screen Burn

Dogs, Shoe, Thinking, Past

“The producer. This is a person engaged by the management to conceal the fact that the players cannot act.”

James Agate (1877–1947) British diarist and critic

Ego 6, p. 199, June 26, 1943.

Personality

“My friends tell me that I have a tendency to point out problems without offering solutions, but they never tell me what I should do about it. In one chapter after another, I've described the ways in which imagination fails to provide us with accurate previews of our emotional futures. I’ve claimed that when we imagine our futures we tend to fill in, leave out, and take little account of how differently we will think about the future once we actually get there. I’ve claimed that neither personal experience nor cultural wisdom compensates for imagination’s shortcomings. I’ve so thoroughly marinated you in the foibles, biases, errors, and mistakes of the human mind that you may wonder how anyone ever manages to make toast without buttering their kneecaps. If so, you will be heartened to learn that there is a simple method by which anyone can make strikingly accurate predictions about how they will feel in the future. But you may be disheartened to learn that, by and large, no one wants to use it.”

Daniel T. Gilbert book Stumbling on Happiness

Source: Stumbling on Happiness, 2006, p. 223

Wisdom, Way, Error, Feeling

“Many organizations and their managers drive toward the future while looking through the rear-view mirror. They manage in relation to events that have already occurred, rather than anticipate and confront the challenges of the future.”

Gareth Morgan (1943) Organizational theorist

Morgan (1988) Riding the waves of change: developing managerial competencies for a turbulent world. p. 4

Future

“Susan [Silver] gives me a huge amount of room to be that recluse, and also the incentive to not be. It’s worth a lot to see her be excited about being around someone who’s not afraid of his shadow. It’s good for her. She digs it. But we’re becoming more alike. When she comes home to me from a day at the office, where she’s talking to people from all over the world about all sorts of important things… well, I probably haven’t answered the phone in seventy-two hours. She knows that when she comes home she’s going to get privacy, because I’m not like ‘These are my South American friends and… honey, have you ever really listened to that first Van Halen album?’ She’s the best roommate I’ve ever had. People are sort of perplexed, as to how this could possibly work in this grunge-music, super-druggy era where everybody is so emotionally screwed up. Not only is Soundgarden not OD’ing on heroin, but the singer’s wife manages the band, there’s no weird Yoko Ono trip, and she’s not trying to make us dress up like lions and unicorns.”

Chris Cornell (1964–2017) American singer-songwriter, musician

When asked if intimacy is an issue in his marriage to Soundgarden's manager Susan Silver ** Interview with Details Magazine, December 1996 https://pitchfork.com/features/article/10081-chris-cornell-searching-for-solitude/, Soundgarden Era

People, World, Music, Home

“t has become clear from the rumblings and soul-searching in the field of competitive strategy that a revolution is brewing. Managers and strategy researchers are”

Richard D’Aveni (1953) American economist

Foreword
Hypercompetition. 2010

Soul, Search

“It's not my job to manage this department - it's my job to lead this department.”

John Reid, Baron Reid of Cardowan (1947) British politician

BBC News 23 May 2006

“Man's greatest advances these last few generations have been made by the application of human intelligence to the management of matter. Now we are confronted by a more difficult problem, the application of intelligence to the management of human relations. Unless we can advance in that field also, the very instruments that man's intelligence has created may be the instruments of his destruction.”

Norman Angell (1872–1967) British politician

Peace and the Public Mind (1935)

Intelligence, Problem

“I managed to win Battle Of The Bands with one mandolin player! It was me and eleven goth bands and I won.”

KT Tunstall (1975) Scottish singer-songwriter and guitarist

KTTunstall.com

“Marjorie thought: It always comes down to something like this, doesn’t it. No matter what our consciences say, no matter how much doctrine we’ve been taught, no matter how many ethical considerations we’ve chewed and swallowed and tried to digest, it always comes down to us arming ourselves with weapons as deadly as we can manage and going out into combat…”

Sheri S. Tepper book Grass

Source: Grass (1989), Chapter 17 (p. 377)

“We are all born brave, trusting and greedy, and most of us manage to remain greedy.”

Mignon McLaughlin (1913–1983) American journalist

The Complete Neurotic's Notebook (1981), Unclassified

“Lee wondered how Jefferson Davis had ever managed to inveigle him into accepting the Confederate Presidency. Even without counting the armed guards who surrounded the presidential residence on Shockoe Hill, he found himself a prisoner of his position. To do everything that needed doing, he should have been born triplets. The one of him available was not nearly enough; whenever he did anything, he felt guilty because he was neglecting something else.”

Harry Turtledove book The Guns of the South

Source: The Guns of the South (1992), p. 458

“Capitalism should not be condemned, since we haven’t had capitalism. A system of capitalism presumes sound money, not fiat money manipulated by a central bank. Capitalism cherishes voluntary contracts and interest rates that are determined by savings, not credit creation by a central bank. It’s not capitalism when the system is plagued with incomprehensible rules regarding mergers, acquisitions, and stock sales, along with wage controls, price controls, protectionism, corporate subsidies, international management of trade, complex and punishing corporate taxes, privileged government contracts to the military-industrial complex, and a foreign policy controlled by corporate interests and overseas investments. Add to this centralized federal mismanagement of farming, education, medicine, insurance, banking and welfare. This is not capitalism!”

Ron Paul (1935) American politician and physician

Has Capitalism Failed? http://www.house.gov/paul/congrec/congrec2002/cr070902.htm (July 9, 2002). 2000s, 2001-2005

Money, Education

“For reasons mathematical, psychological, and sociological, it is a good idea to use a money management system that is relatively forgiving of estimation errors.”

William Poundstone (1955) American writer

Part Six, Blowing Up, Survival Motive, p. 296-297
Fortune's Formula (2005)

Money, Error, Mathematics, Idea

“Next time you're at a wishing well. Doesn't happen often. Next time you're at a wishing well ask to see the manager! Tell him you've been coming there for 10 years and none of your wishes have come true. Either you gimme my money back—or I'm shittin' in the well!”

George Carlin (1937–2008) American stand-up comedian

What Am I Doing in New Jersey? (1988)

Money, Time

“When you are a player, you think, 'Me! Me! Me!' When you are a manager, you think 'You! You! You!”

Arsène Wenger (1949) French footballer and manager

8 February 2002
Quotations from the Public Comments of Arsene Wenger: Manager, Arsenal Football Club (2005)

Thinking

“The egoist … destroys the universal importance accorded to moral law by showing that life independent of it is possible. Secondly, and even more intolerably to the pious, he manages to do so with shameless enjoyment.”

John Carroll (1944) Australian professor and author

Source: Break-Out from the Crystal Palace (1974), p. 33

Life, Law, Universe

“You've got a good manager.”

Phil Brown (footballer) (1959) English association football player and manager

1-Oct-2005, Radio Derby
That's you, Phil.

“From the very beginning, President Obama has relentlessly tried to play down and deny the nature of the terrorist threat we continue to face. […] Hence, Guantanamo will close, CIA interrogators will face a special prosecutor, and Khalid Sheik Mohammed will bask in a civilian trial in New York — a trifecta of political correctness and image management. And just to make sure even the dimmest understand, Obama banishes the term "war on terror." […] Obama may have declared the war over. Unfortunately, al-Qaeda has not. Which gives new meaning to the term "asymmetric warfare."”

Charles Krauthammer (1950–2018) American journalist

Column, January 1, 2010, "Obama’s dangerous denial" http://www.jewishworldreview.com/cols/krauthammer010110.php3#.U35UucJOWUk at jewishworldreview.com. 2010s, 2010

War, Understanding, Nature

“Our culture has confined our imaginations with an uninspiring vision of God. He's been reduced to a manageable deity of consumable proportions.”

Skye Jethani

The Divine Commodity: Discovering A Faith Beyond Consumer Christianity (2009, Zondervan)

God, Imagination

“Top management as a function and as a structure was first developed by Georg von Siemens (1839-1901) in Germany between 1870 and 1880, when he designed and built the Deutsche Bank and made it, within a very few years, into continental Europe's leading and most dynamic financial institution.”

Peter F. Drucker (1909–2005) American business consultant

Source: 1960s - 1980s, MANAGEMENT: Tasks, Responsibilities, Practices (1973), Part 3, p. 605

“The third reason why I am working at business management is because I believe in control, and so do our most progressive business men. I believe in the individual not trusting to fate or chance or inheritance or environment, but learning how to control his own life. And nowhere do I see such a complete acceptance of this as in business thinking, the thinking of more progressive business men. They are taking the mysticism out of business. They do not believe that there is anything fatalistic about the business cycle that is wholly beyond the comprehension of men; they believe that it can be studied and to some extent controlled.”

Mary Parker Follett (1868–1933) American academic

Source: Dynamic administration, 1942, p. xx-xxi

Life, Men, Fate, Business

“Science… may be viewed as man's supreme effort to find himself in that perplexing pattern which he calls Nature. …Has he succeeded in achieving some measure of harmony with Nature? Or has he merely managed to transfer to Nature the irreconcilable duality within himself?”

Tobias Dantzig (1884–1956) American mathematician

Henri Poincaré, Critic of Crisis: Reflections on His Universe of Discourse (1954), Ch. 2. The Age of Innocence

Nature, Effort, Science

“I've sued my manager for sexual harassment. And it's real hard, and a big strain on me. Because he hasn't done anything.”

Sarah Silverman (1970) American comedian and actress

Jesus Is Magic (2005)

“Experience is the consequence of activity. The manager literally wades into the swarm of "events" that surround him and actively tries to unrandomize them and impose some order: The manager acts physically in the environment, attends to some of it, ignores most of it, talks to other people about what they see and are doing.”

Karl E. Weick (1936) Organisational psychologist

Source: 1970s, Social Psychology of Organizing, (1979), p. 148

People

“Scott London: How did you begin to explore the connection between management and science?
Meg Wheatley: I didn't have an interest in the new science. I had a realization that in my profession — which was vaguely labeled "organizational change," "organizational development," or "management consulting" in general — none of us knew how organizations change. When I talked to other consultants, I noticed that if we had an organizational change effort that was successful, it felt like a miracle to us.
I realized with a great start one day that we weren't even geared up for success. It didn't matter that we didn't know how to change organizations. We were all professionals who didn't hope to achieve what we were selling or suggesting to clients. The field was really moribund.
At the same time — and this is the serendipity of life — I had a friend and educator whom I had worked with for many years who said casually one day "Meg, if you're interested in systems thinking, you should be reading quantum physics." He didn't know where I was in my despair over my professional failings. But I said, "Okay, give me a book list."”

Margaret J. Wheatley (1941) American writer

He gave me ten titles. I read eight of those and I was off. I always credit him with that casual, helpful comment that changed my life. Scott London (2008) " The New Science of Leadership: An Interview with Margaret Wheatley http://www.scottlondon.com/interviews/wheatley.html" in Quantum21. management journal, Spring 2008.

Life, Books, Education, Hope