Quotes about management (1895 quotes, page 5)

“We investigate how the degree to which credit markets are centralized affects efficiency when there is asymmetric information. Specifically, we argue that decentralization of credit may promote efficient project selection when creditors are not fully informed ex ante about project quality.
Our starting point is the idea that, although an entrepreneur (project manager) may have a relatively good idea of her project's quality from the outset, creditors acquire this information only later on, by which time the criteria for profitability may have changed. Thus, a poor project (one whose completion time is too long to be profitable ex ante) may nevertheless be financed, since a creditor cannot distinguish it at the time from a good (quick) project.”

Eric Maskin (1950) American Nobel laureate in economics

Mathias Dewatripont and Eric Maskin. " Credit and efficiency in centralized and decentralized economies http://www.sef.hku.hk/~cgxu/0601/ECON0601/Dewatripont-Maskin_SBC_RES95.pdf." The Review of Economic Studies 62.4 (1995): 541-555.

Idea , Change , Time

“The basic managerial idea introduced by systems thinking, is that to manage a system effectively, you might focus on the interactions of the parts rather than their behavior taken separately.”

Russell L. Ackoff (1919–2009) Scientist

Russell L. Ackoff and Fred Emery (1972) On purposeful systems, cited in: Lloyd Dobyns, Clare Crawford-Mason (1994) Thinking about quality: progress, wisdom, and the Deming philosophy. p. 40.
1970s

Behavior , Idea , Thinking , Parting

“Well, moving swiftly sideways into cognitive neuroscience…In the past twenty years we’ve made huge strides, using imaging tools, direct brain interfaces, and software simulations. We’ve pretty much disproved the existence of free will, at least as philosophers thought they understood it. A lot of our decision-making mechanics are subconscious; we only become aware of our choices once we’ve begun to act on them. And a whole lot of other things that were once thought to correlate with free will turn out also to be mechanical. If we use transcranial magnetic stimulation to disrupt the right temporoparietal junction, we can suppress subjects’ ability to make moral judgements; we can induce mystical religious experiences: We can suppress voluntary movements, and the patients will report that they didn’t move because they didn’t want to move. The TMPJ finding is deeply significant in the philosophy of law, by the way: It strongly supports the theory that we are not actually free moral agents who make decisions—such as whether or not to break the law—of our own free will.
“In a nutshell, then, what I’m getting at is that the project of law, ever since the Code of Hammurabi—the entire idea that we can maintain social order by obtaining voluntary adherence to a code of permissible behaviour, under threat of retribution—is fundamentally misguided.” His eyes are alight; you can see him in the Cartesian lecture-theatre of your mind, pacing door-to-door as he addresses his audience. “If people don’t have free will or criminal intent in any meaningful sense, then how can they be held responsible for their actions? And if the requirements of managing a complex society mean the number of laws have exploded until nobody can keep track of them without an expert system, how can people be expected to comply with them?”

Charles Stross book Rule 34

Source: Rule 34 (2011), Chapter 26, “Liz: It’s Complicated” (pp. 286-287)

People , Law , Way , Idea

“The schoolboy whips his taxed top; the beardless youth manages his taxed horse with a taxed bridle on a taxed road; and the dying Englishman, pouring his medicine, which has paid seven per cent, into a spoon that has paid fifteen per cent, flings himself back upon his chintz bed which has paid twenty-two per cent, and expires in the arms of an apothecary who has paid a license of a hundred pounds for the privilege of putting him to death.”

Sydney Smith (1771–1845) English writer and clergyman

"Review of Seybert’s Annals of the United States", published in The Edinburgh Review (1820)

Death , Youth , Horse

“Territory we do not want; having, it is probable, already more than we well know how to manage. Instead therefore of countenancing that vagrant and unsettled way of life which has become habitual to so many of our people; and that very general passion they have to be for ever running back in quest of fresh lands; a practice not more unpropitious to all agricultural improvements, than likely to keep us involved in Indian wars; let us enlarge our empire by the civilization of the Indians; who already have a better title to any of our un-located lands, than we can possibly give any new comers”

Jonathan Boucher (1738–1804) English minister

[He goes on to cite the example of Sir William Johnson's work with the Mohawks as Indian Superintendent, and to explain further what he means by "civilization"- in particular, encouraging the use of agriculture instead of hunting].
"A View of the Causes and Consequences of the American Revolution" (London, Robinson, 1797)

Life , War , People , Way

“Management as an activity has always existed to make people’s desires through organized effort. Management facilitates the efforts of people in organized groups and arises when people seek to cooperate to achieve goals.”

Daniel A. Wren (1932) American business theorist

Source: The evolution of management thought, 1972, p. 11-12 (in 1972 edition)

People , Effort

“The oft-heard comment that Leonardo [da Vinci]'s genius managed to transcend the culture of his time is amply justified. But his was not a science-fiction voyage into the future as much as a plunge into the past.”

Lucio Russo (1944) Italian historian and scientist

11.2, "The Renaissance", p. 336
The Forgotten Revolution: How Science Was Born in 300 BC and Why It Had to Be Reborn (2004)

Science , Time , Past , Future

“We wallow in nostalgia but manage to get it all wrong. True nostalgia is an ephemeral composition of disjointed memories […] but American-style nostalgia is about as ephemeral as copyrighted déjà vu.”

Florence King (1936–2016) American writer

"Déjà Views", in Reflections in a Jaundiced Eye (1989), p. 112

Nostalgia , Memory

“The silliest woman can manage a clever man; but it needs a very clever woman to manage a fool!”

Rudyard Kipling book Plain Tales from the Hills

Three and—an Extra.
Plain Tales from the Hills (1888)

Fools

“And now, at the end of the twentieth century, with the pressure of modern information and the advances of data processing, graphics is passing through a new and fundamental stage. The great difference between the graphic representation of yesterday, which was poorly dissociated from the figurative image, and the graphics of tomorrow, is the disappearance of the congential fixity of the image.
When one can superimpose, juxtapose, transpose, and permute graphic images in ways that lead to groupings and classings, the graphic image passes from the dead image, the 'illustration,' to the living image, the widely accessible research instrument it is now becoming. The graphic is no longer only the 'representation' of a final simplification, it is a point of departure for the discovery of these simplifications and the means for their justification. The graphic has become, by its manageability, an instrument for information processing.”

Jacques Bertin (1918–2010) French geographer and cartographer

Source: Semiology of graphics (1967/83), p. 4

Way , Departure , Dead

“War is smaller in scale than in recent memory, but it is far more ambiguous, intractable, and nasty. Money flows more quickly than ever, but it is still somehow manages to gather and puddle in certain places, for certain people rather then others.”

Mark Kingwell (1963) Canadian philosopher

Preface, p. viii.
The World We Want (2000)

Money , War , People , Memory

“Over the past decade, I have watched more than 100 companies try to remake themselves into significantly better competitors. They have included large organizations (Ford) and small ones (Landmark Communications), companies based in the United States (General Motors) and elsewhere (British Airways), corporations that were on their knees (Eastern Airlines), and companies that were earning good money ((Bristol-Myers Squibb). Their efforts have gone under many banners: total quality management, reengineering, right-sizing, restructuring, cultural change, and turnarounds. But, in almost every case, the basic goal has been the same: to make fundamental changes in how business is conducted in order to help cope with a new, more challenging market environment.”

John P. Kotter (1947) author of The heart of Change

John P. Kotter, "Leading change: Why transformation efforts fail." in: Harvard Business Review. March-April 1995. p. 59.

Money , Communication , Business , Effort

“I exhaust myself terribly to content the world, and never manage to content myself.”

Eugène Boudin (1824–1898) French painter

Quote of Boudin's note, c. 1890; as cited in G. Jean-Aubry & Robert Schmit, Eugène Boudin, Greenwich: New York Graphic Society, 1968, p. 115
1880s - 1890s

World

“We're all a bunch of badminton birdies who just got batted from the Republican side of the court to the Democrat side. We'll eventually get batted back again, of course, unless libertarians can manage to do something about it. If your principal concern, like mine, is freedom, there's absolutely no discernable difference between the two 'majors,' and for all practical purposes, they're one big party — the Boot On Your Neck party — pretending to be two.”

L. Neil Smith (1946) American writer

Interview, Ari Armstrong, "Catching Up with L. Neil Smith".

Freedom

“A company will get nowhere if all of the thinking is left to management.”

Akio Morita (1921–1999) Japanese businessman

Akio Morita, cited in: John Raymond Phillips (1994) The future of labor-management cooperative programs. p. 6.
Made in Japan (1986)

Thinking

“Companies are in the midst of a revolutionary transformation. Industrial age competition is shifting to information age competition. During the industrial age, from 1850 to about 1975, companies succeeded by how well they could capture the benefits from economies of scale and scope. Technology mattered, but, ultimately, success accrued to companies that could embed the new technology into physical assets that offered efficient, mass production of standard products.
During the industrial age, financial control systems were developed in companies, such as General Motors, DuPont, Matsushita, and General Electric, to facilitate and monitor efficient allocations of financial and physical capital. A summary financial measure such as return-on-capital employed (ROCE) could both direct a company’s internal capital to its most productive use and monitor the efficiency by which operating divisions used financial and physical capital to create value for shareholders.
The emergence of the information era, however, in the last decades of the twentieth century, made obsolete many of the fundamental assumptions of industrial age competition. No longer could companies gain sustainable competitive advantage by merely deploying new technology into physical assets rapidly, and by excellent management of financial assets and liabilities.”

Robert S. Kaplan (1940) American accounting academic

Source: The Balanced Scorecard, 1996, p. 2-3

Age , Success

“The hotels are entirely run by the Moscow Soviet, which seems to have picked its employees rather for their political reliability than for their experience or cleverness at hotel management.”

Dorothy Thompson (1893–1961) American journalist and radio broadcaster

Source: "The New Russia" 1928, p. 25

“To take such generous contracts and screw them up so dramatically must suggest that these are the most probably the worst business people ever assembled in one place to run anything. … the civil servants were taken to the cleaners and on the face of it you still end up with a £750 million overspend based on your mismanagement of them. I think they should be sacked, hung drawn and quartered, thrown out of the country and the whole thing (the London Underground) returned to public ownership. I saw that they (Metronet management) wanted to talk to the Mayor about this — wasting their breath sunshine! — they can go out and raise the money amongst their shareholders who came here to get their snout in the trough — they screwed it up; they are not getting any of our money!”

Ken Livingstone (1945) Mayor of London between 2000 and 2008

Remarks made regarding the management of Metronet and the PPP of the London Underground during a Mayor's press conference (13 March 2007)

Money , People , Business , Thinking

“The Badlands were extensive. Ancient bomb craters and soil erosion joined hands here; man’s talent for war, coupled with his inability to manage forested land, had produced thousands of square miles of temperate purgatory, where nothing moved but dust.”

Brian W. Aldiss (1925–2017) British science fiction author

“Who Can Replace a Man?” p. 19 (originally published in Infinity Science Fiction, June 1958)
Short fiction, Who Can Replace a Man? (1965)

War

“In the phrase, "quality control" the word control represents a management tool with four steps:
a. Setting quality standards.
b. Appraising conformance to these standards.
c. Acting when the standards are exceeded.
d. Planning for improvements in the standards.”

Armand V. Feigenbaum (1922–2014) American businessman

Source: Quality Control: Principles, Practice, and Administration. 1951, p. 1

“In successful transformations, the president, division general manager, or department head plus another five, fifteen, or fifty people with a commitment to improved performance pull together as a team.”

John P. Kotter (1947) author of The heart of Change

Source: Leading Change, 1996, p. 61; cited in: Joop Remme et al. Leadership, Change and Responsibility. 2013, p. 135

People , Success

“Mercifully, we stay our hand. Earth’s cities will not be bombed. The free citizens of Venus Republic have no wish to slaughter their cousins still on Terra. Our only purpose is to establish our own independence, to manage our own affairs, to throw off the crushing yoke of absentee ownership and taxation without representation which has bleed us poor.
In doing so, in so taking our stand as free men, we call on all oppressed and impoverished nations everywhere to follow our lead, accept our help. Look up into the sky! Swimming there above you is the very station from which I now address you. The fat and stupid rulers of the Federation have made of Circum-Terra an overseer’s whip. The threat of this military base in the sky has protected their empire from the just wrath of their victims for more then five score years.
We now crush it.
In a matter of minutes this scandal in the clean skies, this pistol pointed at the heads of men everywhere on your planet, will cease to exist. Step out of doors, watch the sky. Watch a new sun blaze briefly, and know that its light is the light of Liberty inviting all of Earth to free itself.
Subject peoples of Earth, we free men of the free Republic of Venus salute you with that sign!”

Robert A. Heinlein book Between Planets

Source: Between Planets (1951), Chapter 6, “The Sign in the Sky” (p. 74) - Speech given before the destruction of the nuclear-armed satellite Circum-Terra.

Men , People , Stupidity , Light

“SPAN ID=All_fashionable_clothes> All fashionable clothes, as Thorstein Veblen has pointed out in his Theory of the Leisure Class (1899), are highly symbolic: materials, cut, and ornament are dictated only to a slight degree by consideration of warmth, comfort, or practicability. The more we dress up in fine clothes, the more we restrict our freedom of action. But by means of delicate embroideries, easily soiled fabrics, starched shirts, high heels, long and pointed fingernails. and other such sacrifices of comfort, the wealthy classes manage to symbolize, among other things, the fact that they don't have to work for a living. </SPAN”

S. I. Hayakawa book Language in Thought and Action

Source: Language in Thought and Action (1949), The Symbolic Process, pp. 24-25

Fashion , Freedom , Clothes

“This brings us to Anarchism, which may be described as the doctrine that all the affairs of men should be managed by individuals or voluntary associations, and that the State should be abolished.”

Benjamin Ricketson Tucker (1854–1939) American journalist and anarchist

¶ 17
State Socialism and Anarchism: How Far They Agree, and Wherin They Differ (1888)

Men

“"It is my contention that if a large body of strong healthy men do not exist as a pool of hope for the race, then the race has no chance to survive. If twenty million starved neurotics manage to live through the plague, does this mean that humanity survives?" He paused, throwing the question at them and waiting until they formed their own answer. Then he shouted, "No, it does not! What is humanity, a physical form only? I say it is more. It is intellect and reason and dignity. It is these qualities that must survive, not the mere number of twisted sickly bodies."”

Jane Roberts (1929–1984) American Writer

Source: The Rebellers (1963), p. 79

Men , Hope , Question , Strong

“Business reengineering isn't about fixing anything. Business reengineering means starting all over, starting from scratch. Business reengineering means putting aside much of the received wisdom of two hundred years of industrial management,… How people and companies did things yesterday doesn't matter to the business reengineer.”

Michael Hammer (1948–2008) American academic

Source: Reengineering the Corporation, 1993, p. 2

Wisdom , People , Business

“The mere management of arms, though essentially requisite, was not sufficient of itself to form an accomplished knight in the times of chivalry; it was necessary for him to be endowed with beauty, as well as with strength and agility of body; he ought to be skilled in music, to dance gracefully, to run with swiftness, to excel in wrestling, to ride well, and to perform every other exercise befitting his situation. To these were to be added urbanity of manners, strict adherence to the truth, and invincible courage. Hunting and hawking skilfully were also acquirements that he was obliged to possess, and which were usually taught him as soon as he was able to endure the fatigue that they required.”

Joseph Strutt (1749–1802) British engraver, artist, antiquary and writer

pg. xxiv
The Sports and Pastimes of the People of England (1801), Chivalry

Truth , Beauty , Music , Exercises

“And in this, that philosophy begins in wonder [Plato, Theaetetus 155d], lies the, so to speak, non-bourgeois character of philosophy; for to feel astonishment and wonder is something non-bourgeois (if we can be allowed, for a moment, to use this all-too-easy terminology). For what does it mean to become bourgeois in the intellectual sense? More than anything else, it means that someone takes one's immediate surroundings (the world determined by the immediate purposes of life) so "tightly" and "densely," as if bearing an ultimate value, that the things of experience no longer become transparent. The greater, deeper, more real, and (at first) invisible world of essences is no longer even suspected to exist; the "wonder" is no longer there, it has no place to come from; the human being can no longer feel wonder. The commonplace mind, rendered deaf-mute, finds everything self-explanatory. But what really is self-explanatory? Is it self-explanatory, then, that we exist? Is it self-explanatory that there is such a thing as "seeing"? These are questions that someone who is locked into the daily world cannot ask; and that is so because such a person has not succeeded, as anyone whose senses (like a deaf person) are simply not functioning — has not managed even for once to forget the immediate needs of life, whereas the one who experiences wonder is one who, astounded by the deeper aspect of the world, cannot hear the immediate demands of life — if even for a moment, that moment when he gazes on the astounding vision of the world.”

Josef Pieper (1904–1997) German philosopher

Source: Leisure, the Basis of Culture (1948), The Philosophical Act, pp. 101–102

Life , World , Feeling , Question

“Object-oriented programming increases the value of these metrics by managing this complexity. The most effective tool available for dealing with complexity is abstraction. Many types of abstraction can be used, but encapsulation is the main form of abstraction by which complexity is managed in object-oriented programming.
Programming in an object-oriented language, however, does not ensure that the complexity of an application will be well encapsulated. Applying good programming techniques can improve encapsulation, but the full benefit of object-oriented programming can be realized only if encapsulation is a recognized goal of the design process.”

Rebecca Wirfs-Brock (1953) American software engineer

Source: Object-oriented design: a responsibility-driven approach (1989), p. 71

“I have nine lives," said the kitten, purring softly as it walked around in a circle and then came back to the roof; "but I can't lose even one of them by falling in this country, because I really couldn't manage to fall if I wanted to.”

L. Frank Baum (1856–1919) Children's writer, editor, journalist, screenwriter

Dorothy and the Wizard of Oz (1908), Ch. 2 : The Glass City
Later Oz novels

Country

“If we're going to consider failure to comply with UN directives a good reason for wrecking a country with cruise missiles, hey, I can think of a country in the Middle East which is in violation of a lot more UN directives than Iraq is. Israel has consistently thumbed its nose at UN directives, and no one in Washington has ever told Israel, "Comply or get hit." Let's understand one fundamental fact. This crusade against Iraq isn't about the United Nations or international security or stopping the proliferation of weapons of mass destruction. It's about making the Middle East safe for Israel to continue bullying its neighbors and stealing from them. Every other explanation is lies and hypocrisy. And we really can expect a bigger dose of lies and hypocrisy than usual as the warmongers work to get this war against Iraq started. The media bosses will trot more generals and politicians in front of the TV cameras and have them bluster patriotically about how we're not going to let Saddam Hussein get away with it any longer, by god, and they'll show groups of military personnel cheering when they're told that they're being shipped out to the Persian Gulf to kick Saddam Hussein's behind and keep him from getting away with whatever it is he's getting away with, which mainly seems to be running his country the way he wants to instead of the way the United Nations tells him. They will work overtime at convincing the couch potatoes and the mindless yahoos who like to wave flags and shout patriotic slogans that destroying Iraq really is an act of American patriotism. And as long as the number of Americans killed in a Jewish war against Iraq remains small, the flag-waving yahoos and the bought politicians ought to be able to drown out any dissent from Americans like me who believe that we don't have any reasonable justification for waging such a war. And keeping casualties small ought to be easy, so long as it remains strictly a high-tech war, with us launching missiles against defenseless targets from many miles away. Of course, sometimes wars get out of hand, and unexpected things happen. If the Jews manage to get Iran involved in the war also -- and that's what they really want to do, what they really need to do -- then I think we stand a pretty good chance of seeing some major terrorist activity in the United States. I know that if I were Osama bin Laden, I'd have been spending my time getting ready for just such a development ever since Bill Clinton blew up that pharmaceutical factory in Sudan. I'd be putting my teams into place in the United States, assembling materials, choosing targets, and waiting for the Jews to provide justification for me to begin killing Americans on a significant scale. Of course, whether Osama bin Laden is as resourceful and as capable as he's said to be remains to be seen. Personally, I have very little faith in the ability of these flea-bitten Muslims to get things done. But we'll see.”

William Luther Pierce (1933–2002) American white nationalist

Why War? (November 21, 1998) http://web.archive.org/web/20070324011124/http://www.natvan.com/pub/1998/112198.txt, American Dissident Voices Broadcast of November 21, 1998 http://archive.org/details/DrWilliamPierceAudioArchive308RadioBroadcasts.
1990s, 1990

God , War , Faith , Way

“I managed to become a member of a government cabinet, of the first Bolshevik cabinet in the years 1917/18. I am also the first woman ever to have been appointed ambassadress, a post which I occupied for three years and from which I resigned of my own free will. This may serve to prove that woman certainly can stand above the conventional conditions of the age. The World War, the stormy, revolutionary spirit now prevalent in the world in all areas has greatly contributed to blunting the edge of the unhealthy, overheated double standard of morality. We are already accustomed not to make overly taxing demands, for example, on actresses and women belonging to the free professions in matters relating to their married life. Diplomacy, however, is a caste which more than any other maintains its old customs, usages, traditions, and, above all, its strict ceremonial. The fact that a woman, a "free," a single woman was recognized in this position without opposition shows that the time has come when all human beings will be equally appraised according to their activity and their general human dignity.”

Alexandra Kollontai (1872–1952) Soviet diplomat

The Autobiography of a Sexually Emancipated Communist Woman (1926)

Life , Women , War , Age

“There is never enough time to do what you really don't want to do. Time managemet is really value management.”

David Allen (1945) American productivity consultant and author

2 December 2009 https://twitter.com/gtdguy/status/6259124760
Official Twitter profile (@gtdguy) https://twitter.com/gtdguy

Time

“The concept of management as a specific body of knowledge and practice forming the basis of a specialised profession … Wherever human activities are carried out in an organised and co-operative form, there management must be found.”

Lyndall Urwick (1891–1983) British management consultant

Vol II, p. 216.
1940s, The Making Of Scientific Management, 1945

Knowledge

“Dr Koenraad Elst, in his two-volume book titled The Saffron Swastika, marshals an incontrovertible array of facts to debunk slanderous attacks on the BJP by a section of the media. About the Rath Yatra, he writes: ‘But what about Advani’s bloody Rath Yatra (car procession) from Somnath to Ayodhya in October 1990? Very simple: it is not at all that the Rath Yatra was a bloody affair. While in the same period, there was a lot of rioting in several parts of the country (particularly Hyderabad, Karnataka and Uttar Pradesh), killing about 600 people in total, there were no riots at all along the Rath Yatra trail. Well, there was one: upper-caste students pelted stones at Advani because he had disappointed them by not supporting their agitation against the caste-based reservations which V. P. Singh was promoting. Even then, no one was killed or seriously wounded. It is a measure of the quality of the Indian English-language media that they have managed to turn an entirely peaceful procession, an island of orderliness in a riot-torn country, into a proverbial bloody event (“Advani’s blood yatra”). And it was quite a sight how the pressmen in their editorials blamed Advani for communal riots of which the actual, non-Advanirelated causes were given on a different page of the same paper. Whether Advani with his Rath Yatra was at 500 miles distance from a riot (as with the riot in Gonda in UP), or under arrest, or back home after the high tide of the Ayodhya agitation, every riot in India in the second half of 1990 was blamed on him’.”

L. K. Advani book My Country My Life

L.K. Advani, My Country My Life (2008). ISBN 978-81-291-1363-4, quoting Koenraad Elst, The Saffron Swastika (2001)

People , Books , Peace , Disappointment

“Management’s job. It is management’s job to direct the efforts of all components toward the aim of the system. The first step is clarification: everyone in the organization must understand the aim of the system, and how to direct his efforts toward it. Everyone must understand the damage and loss to the whole organization from a team that seeks to become a selfish, independent, profit centre.”

W. Edwards Deming (1900–1993) American professor, author, and consultant

The New Economics for Industry, Government, Education (1993)

Understanding , Effort , Loss , Selfishness

“Organization aims to unite individuals into a body which shall work together for a common end. Specifically, organization prepares for the transaction of business by electing and appointing officers and committees, delegating authorities and bringing into systematic connection and cooperation, each and every part of the industrial body. Right organization, in short, puts vitality into the entire factory, secures the efficient working-together of all employees, from the manager's office to the mechanic's bench, routes materials, sub-divides work, inspects output and delivers the right goods, fully processed, at the shipping room door on the correct delivery date.”

Clinton Edgar Woods (1863) American engineer

Source: Industrial organization (1914), p. 24

Business , Parting

“Management [ Providence ], knowledge, and intention are not the same when ascribed to us and when ascribed to God.”

Maimónides book The Guide for the Perplexed

Source: Guide for the Perplexed (c. 1190), Part III, Ch.20

God , Knowledge

“Managers who are skilled communicators may also be good at covering up real problems.”

Chris Argyris (1923–2013) American business theorist/Professor Emeritus/Harvard Business School/Thought Leader at Monitor Group

Chris Argyris (1986, p. 74) as cited in: Manoj S. Patankar et al. (2012) Safety Culture p. 10

Communication , Problem

“Project management is the planning, organizing, directing, and controlling of company resources for a relatively short-term objective that has been established to complete specific goals and objectives. Furthermore, project management utilises the systems approach to management by having functional personnel (the vertical hierarchy) assigned to a specific project”

Harold Kerzner (1940) American engineer, management consultant

the horizontal hierarchy
Source: Project management for executives (1982), p. 3

“Standing outside a factory farm, the first question that comes to mind is not a moral but a practical one: Where is everybody? Where are the owners, the farmers, the livestock managers, the extra hands, anybody? I have been driving around the North Carolina countryside on a Thursday afternoon in January 2001, pulling in at random to six hog farms, and have yet to find a single farmer or any other living soul. … There are so many factory farms around here that they are easy to miss. I doubt that the average visitor just passing through even knows what they are …”

Matthew Scully (1959) American political writer and speechwriter

Dominion (2002)

Soul , Question

“Poorly managed corporations, disorganized businesses, and badly led service agencies experience crisis daily and most will eventually fail. In contrast, the danger is to well organized, smooth running institutions that may not recognize a building crisis. Too often, sound organizations rely on their normal modus operandi to pull them through a crisis. It might. But at what cost? And what if it does not pull them through?”

Wheeler L. Baker (1938) President of Hargrave Military Academy

Source: Crisis Management: A Model For Managers (1993), p. 6

Business

“First let us ask whether our wealth-creating agencies, particular that of industry, are to be based upon private enterprise of policy management. I can not see how any intelligent observer can have any possible faith in the capacity of political management to provide either stability or progress if it should set out to operate the agencies of wealth creation, particularly industry. It is my firm conviction that any form of 'Government Regulation of Business' is bound to result in an ever-increasing interference with the broad exercise of initiative - the very foundation of the American system. That is the natural evolution of bureaucracy. If that be so, might not the ultimate logical result be the necessity for the socialization of industry through the break down of the profit system induced by the accumulative effect of the ever-increasing political management. We do not need to go far afield to see definite evidences of that possibility”

Alfred P. Sloan (1875–1966) American businessman

as cited in: Thurman Arnold (2000, 72-73).
New York Times interview, 1935

Faith , Exercises , Intelligence , Business

“Management is doing things right; leadership is doing the right things.”

Warren Bennis (1925–2014) American leadership expert

Peter Drucker, and Warren Bennis, as quoted in Seven Habits of Highly Effective People (1989) by Stephen R. Covey, p. 101
1980s

Leadership

“[About Edith Stein] I see her groping, wonder-filled prayer, which in the beginning resembles a conversation she is conducting with herself and is very managed. It is half like a question she puts to herself without knowing exactly what she means; it may be that the step she takes does not need to be completed by her; the question does not need to be perfectly articulated; perhaps God would be able to intervene in the middle of her step, in order to make his presence known and answer her question in a much more profound way than she herself would have expected or even would have been capable of expecting. And God truly answers. She prays more and more and finally receives a victorious certainty and rejoices. From this moment of victorious certainty on, everything is perfectly simple and unambiguous. She will follow the path God shows to her; she belongs to him; she has rediscovered her childlike cheerfulness, which has increased and become clearly manifest through love and faith.”

Adrienne von Speyr (1902–1967) Swiss doctor and mystic

Book of All Saints (1966)

Love , God , Faith , Way

“Management is the gate through which social and economic and political change, indeed change in every direction, is diffused through society.”

Robert S. McNamara (1916–2009) American businessman and Secretary of Defense

Robert McNamara (1967); quoted in: Bruce Rich (1994) Mortgaging the Earth: The World Bank, Environmental Impoverishment and the Crisis of Development, p. 83

Change

“Scientific investigation is rapidly putting at our disposal vast amounts of knowledge concerning materials and forces, which it is the business of the engineer to utilize for the benefit of the community. Well-designed plants and efficiency labor-saving devices, to be seen on every hand, bear testimony that he is doing at least a portion of his work well. When, however, it comes to the operation of these plants and the utilization of these labor-saving devices, the lack of co-operation between employer and employee, and the inefficient utilization of labor, very much impair their efficiency. The increase of this efficiency is essentially the problem of the manager, and the amount to which it can be increased by proper study is, in most cases, so great as to be almost incredible.”

Henry Gantt (1861–1919) American engineer

Source: Work, Wages, and Profits: Their Influence on the Cost of Living. 1910, p. 13-14.

Communication , Business , Knowledge , Problem

“I find from experience both with government agencies and with private business that there are striking differences. One of those differences is that, in government, there is more continuity and definition in the mandate. The limits of action are often clearly defined. in many cases by Congress. No such situation exists in large private business. Dimock says bureaucracies are related, for example, to size. Yet he points out some bearings on bureaucracies of the inadequacies in our federal civil service system and the conflict of loyalties which arises out of it. This, he states, he succeeded in overcoming. I have had contact with several war agencies made up mainly of businessmen. These men rapidly took on bureaucratic characteristics radically different from their own behavior in private life. The only close parallels I find in the areas of private business to the deadening effects of the present civil service are, on the one hand, what one of my old labor leaders used to call the "sonority" system and, on the other, the very real problems faced by management in dealing with labor which arise immediately out of the prolonged governmental support for organized labor-which is in my judgment bad for labor.”

Wallace Brett Donham (1877–1954) American academic

Source: "Governmental and Business Executives", 1946, p. 176; cited in: Albert Lepawsky (1949), Administration, p. 194-5

Life , Men , War , Behavior

“From a poor man, poor in Time, I was suddenly lifted up into a vast revenue; I could see no end of my possessions; I wanted some steward, or judicious bailiff, to manage my estates in Time for me.”

Charles Lamb Last Essays of Elia

“The superannuated man”
Last Essays of Elia (1833)

Time

“On the reverse side, we have failed to give the immigrant accessibility to American traditions, beliefs, art, and literature. He has had little cooperative participation in the creation, maintenance, and management of our economic forces. He has not been permitted to incorporate into the processes of American invention and research the processes of his own genius.”

Frances Kellor (1873–1952) American sociologist

What is Americanization? (1919)

Art , Literature

“I've had a good life…. I have managed to do all I could wish for --even be a government servant. Now I feel whatever time I have left should be spent doing what I like best -- writing plays.”

Girish Raghunath Karnad (1938–2019) Indian playwright

Renaissance Man, 24 November 2013, India Today http://www.india-today.com/itoday/12041999/arts.html,

Life , Feeling , Time

“Just as you would not permit a fellow employee to steal a piece of office equipment worth $2,000, you shouldn't let anyone walk away with the time of his fellow managers.”

Andrew S. Grove (1936–2016) Hungarian-born American businessman, engineer, and author

1980s - 1990s
Source: Computer Decisions Vol. 16 (1984). p. 126

Time

“In the depths of our crater lake, everything is silent. The volcano's been extinct for ages. Layer upon layer of solitude, like folds of soft mud. The little bit of light that manages to penetrate to the depths lights up the surroundings like the remains of some faint, distant memory. At these depths there's no sign of life. I don't know how long she looks at me -not at me, maybe, but at the spot where I am. Time's rules don't apply here. Time expands, then contracts, all in tune with the stirrings of the heart.”

Haruki Murakami book Kafka on the Shore

Source: Kafka on the Shore (2002), Chapter 23, Kafka Temura

Life , Age , Solitude , Light

“Well, it's been the monopolizing of great wealth, which tends to happen in basically unjust societies and undemocratic societies. We have plenty of would-be democrats, would-be liberals, and would-be progressives. But how do you organize? The Democratic Party is a machine to get votes for its people, none of who should probably be elected to the high offices of state. That's all. The Republican Party is fundamentally crooked and might well be outlawed one of these days. Le Pen, you know, in France, who is an out-and-out fascist, the French have managed in some clever way to contain him. I mean, he's always running for president; his votes never seem to show up. I don't know how they do it, but we've got to do that with the Republican base, the religious right. We don't want them running the country. Nobody does. Certainly not the founding fathers. And I think we have to ride herd on them and make sure they do not seize the state.”

Gore Vidal (1925–2012) American writer

On fascism http://therealnews.com/t/index.php?option=com_content&task=view&id=31&Itemid=74&jumival=342
2000s, What I've Learned (2008), Gore Vidal's America (2009)

People , Way , Thinking , Country

“In the modern corporation the decisive power, that of the managers, is derived from no one but the managers themselves controlled by nobody and nothing and responsible to no one. It is in the most literal sense unfounded, unjustified, uncontrolled and irresponsible power.”

Peter F. Drucker (1909–2005) American business consultant

Source: 1930s- 1950s, The Future of Industrial Man (1942), p. 64

Decision , Sense

“The capitalists of a country which manages to capture foreign markets from other countries are able to increase their profits at the expense of the capitalists of the other countries. Similarly, a colonial metropolis may achieve an export surplus through investment in its dependencies.”

Michał Kalecki (1899–1970) Polish economist

Source: Theory of Economic Dynamics (1965), Chapter 3, The Determinants of Profits, p. 51

Dependency , Country

“DESCENDANTS OF SMITH: If we manage to get out the 'back door', the technology available in four million years may perhaps rival the twentieth century christian concept of 'judgement day'. Probably much sooner. Meanwhile, which one is Smith?”

Roy Harper (singer) (1941) British musician

“Management problems are not respecters of the company organization, nor of the talents of the people appointed to solve them.”

Anthony Stafford Beer (1926–2002) British theorist, consultant, and professor

Source: Management Science (1968), Chapter 5, It Works, p. 117.

People , Problem

“Management is a business skill; you can study it and learn about it. Leadership is a human skill; to become a better leader you need to learn more about humans, starting with yourself.”

Kent Thiry (1956) Business; CEO of DaVita

University of Colorado Leeds School of Business Commencement Address (2013)

Business , Study , Learning

“The Decision Theory School : Another approach to management theory, undertaken by a growing and scholarly group, might be referred to as the decision theory school. This group concentrates on rational approach to decision-the selection from among possible alternatives of a course of action or of an idea. The approach of this school may be to deal with the decision itself, or to the persons or organizational group making the decision, or to an analysis of the decision process. Some limit themselves fairly much to the economic rationale of the decision, while others regard anything which happens in an enterprise the subject of their analysis, and still others expand decision theory to cover the psychological and sociological aspect and environment of decisions and decision-makers.”

Harold Koontz (1909–1984)

Source: "The Management Theory Jungle," 1961, p. 180

School , Idea , Decision , Personality

“A deeper understanding of cultural issues in organizations is necessary not only to decipher what goes on in them but, even more important, to identify what may be the priority issues for leaders and leadership. Organizational cultures are created by leaders, and one of the most decisive functions of leadership may well be the creation, the management, and--if and when that may become necessary--the destruction of culture. Culture and leadership, when one examines them closely, are two sides of the same coin, and neither can really be understood by itself. In fact, there is a possibility--underemphasized in leadership research--that the only thing of real importance that leaders do is to create and manage culture and that the unique talent of leaders is their ability to work with culture.”

Edgar H. Schein (1928) Psychologist

Source: Organizational Culture and Leadership, 1985, p. 2

Understanding , Decision

“The operational sciences hoped to nourish business management, which however largely ignored them, and the latter continues to be undernourished by the business schools which are fairly broad but shallow everywhere. By over focus on short-range financial values, business management in the United States has lost a dozen major markets to the Japanese, added pollution in all its forms, and enriched itself out of all proportion to its value as just one factor of production.
Action science, developed by the social sciences over many years in relative isolation from the applied physical sciences, and which might otherwise have humanized them and made engineering more productive, was doomed to fail by being on one end of the two-culture problem wherein science and the humanities do not even speak the same language.
I could go on listing a few dozen paradigms: art, law, computer software design, medicine, politics, and architecture, each addressed to a certain context, level, or phase, each good in itself, but each limited to the fields of its origin and its purposes. The methodological problem is the same as if, in designing any large system, each subsystem designer were left to design each subsystem to the best requirements he knew. The overall requirement might not be met; overall harmony could not be achieved, and conflict could ensue to cause failure at the system level.
What is envisioned is a new synthesis, a unified, efficient, systems methodology (SM): a multiphase, multi-level, multi-paradigmatic creative problem-solving process for use by individuals, by small groups, by large multi-disciplinary teams, or by teams of teams. It satisfies human needs in seeking value truths by matching the properties of wanted systems, and their parts, to perform harmoniously with their full environments, over their entire life cycles”

Arthur D. Hall (1925–2006) American electrical engineer

Source: Metasystems Methodology, (1989), p.xi-xii, cited in Philip McShane (2004) Cantower VII http://www.philipmcshane.ca/cantower7.pdf

Life , Truth , School , Law

“The start of work means the end to freedom, but also to doubt, intensity and wayward desires. The accountant’s ten thousand possibilities have been reduced to an agreeable handful. She has a business card which she hands over in meetings and which tells other people—and, more meaningfully perhaps, reminds her—that she is a Business Unit Senior manager, rather than a vaporous transient consciousness in an incidental universe. How satisfying it is to be held in check by the assumptions of colleagues, instead of being forced to contemplate, in the loneliness of the early hours, all that one might have been and now never will be. … Life is no longer mysterious, sad, haunting, touching, confusing or melancholy; it is a practical stage for clear-eyed action.”

Alain de Botton (1969) Swiss writer

Source: The Pleasures and Sorrows of Work (2009), p. 238.

Life , People , Sadness , Business

“The result of a job element analysis is a weighted list of characteristics that managers perceive as important in distinguishing superior from average performers, and those characteristics required by anyone in the job.”

Richard Boyatzis (1946) American business theorist

Source: Competent manager (1982), p. 41.

“I don't think there's anything guaranteed 100% in life. I want to have discussions for sure and there's lots of talking to be done. I'm not saying I don't want to be Derby manager, I'm saying that I don't think in life anything is 100% guaranteed. Now we'll sit down, have a chat and see what happens. I'm not prepared to discuss it at the moment and I'm not prepared to go into specifics. I've never said I'm leaving but it was always my intention to get to the end of the season and have a discussion.”

Billy Davies (1964) Scottish association football player and manager

May 2007, http://www.sundaysun.co.uk/sport/north-east-football/2007/05/29/derby-county-1-west-brom-0-79310-19213006/
Billy made these remarks shortly after gaining promotion to the Premiership with Derby County

Life , Thinking , Season

“Only someone as puffed up and demented as John Maynard Keynes, every left wing fascist's sainted mentor in this connection, could manage to convince himself that taxing America's Productive Class can restore it to prosperity. In point of fact, it's like screwing for chastity, guzzling alcohol for sobriety, or gorging to fight gluttony. It's like killing indiscriminately for peace — oops, Democrats, Republicans and their moral and spiritual ilk have devoutly believed that particular bit of perverse nonsense since at least the War of 1812.”

L. Neil Smith (1946) American writer

"A Little Austrian Flea".

War , Alcohol , Peace , Fight

“In order to have any hope of obtaining the initiative of his workmen the manager must give some special incentive to his men beyond that which is given to the average of the trade. This incentive can be given in several different ways, as, for example, the hope of rapid promotion or advancement; higher wages, either in the form of generous piecework prices or of a premium or bonus of some kind for good and rapid work; shorter hours of labor; better surroundings and working conditions than are ordinarily given, etc., and, above all, this special incentive should be accompanied by that personal consideration for, and friendly contact with, his workmen which comes only from a genuine and kindly interest in the welfare of those under him.”

Frederick Winslow Taylor (1856–1915) American mechanical engineer and tennis player

Source: Principles of Scientific Management, 1911, p. 87.

Men , Hope , Way , Personality

“The older disciplines of Architecture and Manufacturing have accumulated considerable bodies of product knowledge through disciplined management of the "product definition" design artifacts. This has enabled enormous increases in product sophistication and the ability to manage high rates of product change over time. Similarly, disciplined production and management of "Enterprise definition" (i. e. the set of models identified in the Framework for Enterprise Architecture) should provide for an accumulation of a body of Enterprise knowledge to facilitate enormous increases in Enterprise sophistication and accommodation of high rates of Enterprise change over time.”

John Zachman (1934) American computer scientist

Source: Concepts of the Framework for Enterprise Architecture, 1993, p. 3

Knowledge , Change , Time

“You remember that book called All I Really Need to Know I Learned in Kindergarten? … Well that's very much true. I find a lot in common in the way I manage things and the way she manages three-year olds. We humans are the same when we are three years old and when we are 50!”

Mohamed ElBaradei (1942) Egyptian law scholar and diplomat, former Director General of the International Atomic Energy Agency, and Nobel …

Comparing his work as an international diplomat to that of his wife, Aida Elkachef, a kindergarten teacher, with a mention of the book by Robert Fulghum.
Breaking the Cycle (2003)

Books , Way , Learning

“Many forms of new knowledge are potentially dangerous, the energy of the atom being a preeminent example. But instead of curtailing inquiry Western societies have in general assumed that the better policy is to continue exploration in confidence that the rewards can be reaped and the risks managed. It is hard to see why exploration of the human genome and its racial variations should be made an exception to this principle, even though researchers and their audience must first develop the words and concepts to discuss a dangerous subject objectively.”

Nicholas Wade (1942) British writer

A Troublesome Inheritance: Genes, Race and Human History (2014)

Confidence , Knowledge

“After completing my work [his murals for the Jewish Theater in Moscow) I thought, as has been agreed, that it would be shown in public as a series of my latest things. The management will agree with me that I can find no inner peace as a painter until the 'masses' see my work etc. It turned out that the things [the murals] had been put into a 'cage', as it were, where they can be seen at the very best by (if you will forgive me for saying so) Jews at close quarters. I like the Jews a lot (there's enough 'proof' of that) but I like the Russians as well and some other nationalities, and I am used to painting serious things for many 'nationalities.”

Marc Chagall (1887–1985) French artist and painter

In a letter to the management of the State Jewish Kamerny Theater, 1921, as quoted in Marc Chagall - the Russian years 1906 – 1922, editor Christoph Vitali, exhibition catalogue, Schirn Kunsthalle Frankfurt, 1991, p. 89
1920's

Peace , Forgiveness , Painting

“To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge - knowledge for leadership of transformation.”

W. Edwards Deming (1900–1993) American professor, author, and consultant

The New Economics for Industry, Government, Education (1993)

World , Knowledge , Change

“I opposed the war in Iraq because I did not believe it was in our national security interest, and I still don't. What we did was akin to taking a baseball bat to a beehive. Our primary security threat right now is terrorism ---and by doing what we did in Iraq, we've managed to alienate a good part of the world and most of the allies whose intelligence and other help we need to combat and defeat terrorism.”

Jerry Springer (1944) American television presenter, former lawyer, politician, news presenter, actor, and musician

Democratic Veteran http://www.usndemvet.com/blog/archives/000592.html, interview with Jo Fish 06/23/03

War , World , Intelligence , Help

“The environment that nutures creative programmers kills management and marketing types - and vice versa.”

Orson Scott Card (1951) American science fiction novelist

How Software Companies Die

“We in India, as a result of our planned economic development, not central planning, but mixed planning, mixed economy, we have experimented with, we have moved to a stage of partial maturity of the economy, when we needed new forms of management, new forms of, expression of the spirit of enterprise, so that the economy can move forward. The compulsion to liberalisation and globalisation arose from this. This is why we say that India's liberalisation is an irreversible process…. and, in a vast country, with millions of people and poverty, rampant, we cannot liberalise recklessly, in such a way that the balance of the society is upset and while some sections would flourish, make profits, the rest of the people would be left without employment and be helpless. Therefore, we have to have a balanced approach to liberalisation and also to globalisation.”

K. R. Narayanan (1920–2005) 9th Vice President and the 10th President of India

Shri K. R. Narayanan President of India in Conversation with N. Ram on Doordarshan and All India Radio

People , Way , Country

“The California Institute of Technology (CalTech) rose to prominence when Robert A. Millikan was called to Pasadena in 1921 as new university president. Millikan was known for his far-reaching ambitions both as a physicist and as a science manager. He put CalTech on the map as a top university by inviting the world's most renowned scientists for guest lectures and by hiring internationally distinguished scientists to new chairs. With theoretical physicist Paul Epstein, a pupil of Sommerfeld's, Millikan brought modern atomic physics to CalTech in the early 1920s, and with Kármán, he pursued the same strategy a few years later in order to lure the best available aerodynamicist from Europe to Pasadena.”

Robert Andrews Millikan (1868–1953) American physicist

[Michael Eckert, The Dawn of Fluid Dynamics: A Discipline Between Science and Technology, https://books.google.com/books?id=GxIUCQ6Yai8C&pg=PA201, 27 June 2007, John Wiley & Sons, 978-3-527-61074-7, 201]

World , Universe , Science

“ A frustrated or unhappy animal can do relatively little about its tensions. A human being, however, with an extra dimension (the world of symbols) to move around in, not only undergoes experience, but he also symbolizes his experience to himself. Our states of tension--especially the unhappy tensions -- become tolerable as we manage to state what is wrong -- to get it said -- whether to a sympathetic friend, or on paper to a hypothetical sympathetic reader, or even to oneself. If our symbolizations are adequate and sufficiently skillful, our tensions are brought symbolically under control. To achieve this control, one may employ what Kenneth Burke has called "symbolic strategies" -- that is, ways of reclassifying our experiences so that they are "encompassed" and easier to bear. Whether by processes of "pouring out one's heart" or by "symbolic strategies" or by other means, we may employ symbolizations as mechanisms of relief when the pressures of a situation become intolerable. ”

S. I. Hayakawa book Language in Thought and Action

Source: Language in Thought and Action (1949), Bearing the Unbearable, p. 144-145

World , Way , Heart , Animals

“What to children learn at school? They go varying distances in their studies, but at any rate they learn to read, to write and to add - i. e. a number of techniques, and a number of other things as well, including elements (which may be rudimentary or on the contrary thoroughgoing) of scientific' or 'literary culture', which are directly useful in the different jobs in production (one instruction for manual workers, another for technicians, a third for engineers, a final one for higher management, etc.). Thus they learn 'know-how.”

Louis Althusser book Lenin and Philosophy and Other Essays

Source: Lenin and Philosophy and Other Essays (1968), "Ideology and Ideological State Apparatuses", p.132

Children , School , Study , Learning

“Whit Meynell was a sociologist; he had got into an intellectual muddle early on in life and never managed to get out.”

Iris Murdoch book The Philosopher's Pupil

The Philosopher's Pupil (1983) p. 165.

Life

“Over and over again I find in my short stories that I am, by policy, optimistic. Looking back on it and thinking it over after 25 years, I'm real proud of that. If that's a defect, it's a defect I'm sinfully proud of and I hope I can manage to maintain that excessively optimistic attitude for another 25 years.”

Spider Robinson (1948) Canadian author

https://www.januarymagazine.com/profiles/spiderrobinson3.html
Interviews

Hope , Thinking

“Having given her the formula of invocation only once, she hath, O king, managed to obtain two sons. Have I not been thus deceived by her, I fear, O king, that she will soon surpass me in the number of her children. This, indeed, is the way of all wicked women. Fool that I was, I did not know that by invoking the twin gods I could obtain at one birth twin children. I beseech thee, O king, do not command me any further. Let this be the boon granted (by thee) to me.”

Kunti character from Indian epic Mahabharata

Kunti reply to Pandu who requested her on behalf of Madri for more children.
The Mahabharata/Book 1: Adi Parva/Section CXXIV

Women , God , Children , Fear

“Management manages by making decisions and by seeing that those decisions are implemented.”

Harold Geneen (1910–1997) American businessman

Managing, Chapter Four (Two Organizational Structures), p. 69.

Decision

“I went to the store and bought lady fingers. When I got home I noticed one of the fingers was missing so I went back to the store and the manager was nice enough to give me the finger.”

Jay London (1966) American comedian

One-liners

Home

“All the major industries will be owned and controlled by the community, but there may well exist for a long time many smaller enterprises which are left to be carried on individually. … the interests of the community as a whole must come before that of any sectional group. … the managers and technicians must be given reasonable freedom if they are to work efficiently, a freedom within the general economic plan. … the workers must be citizens and not wage slaves.”

Clement Attlee (1883–1967) Former Prime Minister of the United Kingdom

The Labour Party in Perspective (Left Book Club, 1937), p. 153.
Leader of the Opposition

Communication , Freedom , Time

“Animals are no one’s property, and they have the right not be ‘taken,’ ‘harvested,’ or ‘culled’ or any other euphemism for murder that wildlife managers use. They are no one’s property, just as you and I are no one’s property other than our own.”

Wayne Pacelle (1965) American activist

"Sabotaging Animal Rights for Deer Hunt," 1986

Animals

“In 1897, Italian economist Vilfredo Pareto (1848-1923) noticed a regular pattern in distributions of wealth or income, no matter the country or time period concerned. He found that the distribution was extremely skewed toward the top end: A small minority of the top earners always accounted for a large majority of the total wealth. The pattern was so reliable that Pareto was eventually able to predict the distribution of income accurately before looking at the data.
Pareto was greatly excited by his discovery, which he rightly believed was of enormous importance not just to economics but to society as well. But he managed to enthuse only a few fellow economists….
Pareto's idea became widely known only when Joseph Moses Juran, one of the gurus of the quality movement in the twentieth century, renamed it the "Rule of the Vital Few." In his 1951 tome The Quality Control Handbook, which became hugely influential in Japan and later in the West, Juran separated the "vital few" from the "trivial many," showing how problems in quality could be largely eliminated, cheaply and quickly, by focusing on the vital few causes of these problems. Juran, who moved to Japan in 1954, taught executives there to improve quality and product design while incorporating American business practices into their own companies. Thanks to this new attention to quality control, between 1957 and 1989, Japan grew faster than any other industrial economy.”

Richard Koch (1950) German medical historian and internist

Introduction
The 80/20 Individual (2003)

Idea , Business , Problem , Time

“It is commonly observed — but not commonly enough! — that old folks removed from their homes to hospital settings are put at a tremendous disadvantage, even though their basic bodily needs are well provided for. They often appear to be quite demented — to be utterly incapable of feeding, clothing, and washing themselves, let alone engaging in any activities of greater interest. Often, however, if they are returned to their homes, they can manage quite well for themselves. How do they do this? Over the years, they have loaded their home environments with ultrafamiliar landmarks, triggers for habits, reminder of what to do, where to find the food, how to get dressed, where the telephone is, and so forth. An old person can be a veritable virtuoso of self-help in such a hugely overlearned world, in spite of his or her brain's increasing imperviousness to new bouts of learning… Taking them out of their homes is literally separating them from large parts of their minds — potentially just as devastating a development as undergoing brain surgery.”

Daniel Dennett (1942) American philosopher

Kinds of Minds (1996)

World , Food , Home , Learning

“If these responsibilities were applied to the total organization, they might reflect the job description of the general manager. This analogy between project and general managers is one of the reasons why future general managers are asked to perform functions that are implied, rather than spelled out, in the job description.”

Harold Kerzner (1940) American engineer, management consultant

Source: Project management: a systems approach to planning, scheduling, and controlling (1979), p. 95-96 (1e ed. 1979) cited in: Howard G. Birnberg (1992) New directions in architectural and engineering practice. p. 192

Future

“It was one of the oldest tricks of mob-management: give them a hate figure.”

Alastair Reynolds book Redemption Ark

Source: Redemption Ark (2002), Chapter 4 (p. 66)

Hate

“Unless the information overload to which managers are subjected is reduced, any additional information made available by an MIS cannot be expected to be used effectively.”

Russell L. Ackoff (1919–2009) Scientist

Source: 1960s, Management misinformation systems, 1967, p. 148.

“Tackling one thing at a time, I have managed better than I would have thought possible.”

Irene Dunne (1898–1990) American actress

To Make You Hapier, by Roberta Orminston http://www.irenedunnesite.com/press/photoplay-april-1944/ Photoplay (April 1944).

Time

“Tomas Bata and Bata-System of management are not well known today even though their success and heritage value are undisputed and awe-inspiring in the New Economy. T. Bata died in 1932 in a plane crash. By the time of his death he had introduced fundamental changes in management philosophy and techniques. Many of Bata approaches have been ‘discovered’ during the last 20 years by the Western World as part of what has become known as the ‘Quality Revolution’. Quality management was practiced by the Bata enterprises since before the World War I, through 1920s, 1930s and 1940s, well before the ‘gurus of quality’ even started thinking about the subject. Japanese visitors came to Zlin to learn about the Bata system well before the World War II. In addition, Bata executives traveled to Japan in 1937 and predicted the industrial rise of Japan at that time.”

Myron Tribus (1921–2016) American academic

Myron Tribus (2000), cited in: Fisher, N. I., and V. N. Nair. "Quality management and quality practice: Perspectives on their history and their future." Applied Stochastic Models in Business and Industry 25.1 (2009): 1-28.

Death , War , World , Travel

“In the selection of papers for this volume, two problems have arisen, namely what constitutes systems thinking and what systems thinking is relevant to the thinking required for organizational management. The first problem is obviously critical. Unless there were a meaningful answer there would be no sense in producing a volume of readings in systems thinking in any subject. A great many writers have manifestly believed that there is a way of considering phenomena which is sufficiently different from the well-established modes of scientific analysis to deserve the particular title of systems thinking.”

Fred Emery (1925–1997) Australian psychologist

Frederick Edmund Emery (ed.) (1969) Systems thinking: selected readings Penguin, p. 7: Beginning of editorial by Fred Emery.

Way , Problem , Thinking , Sense