Quotes about customer
page 6

“About 80 percent of our customers buy our shoes not to compete in, but to wear in their leisure time.”

Ralf Metzenmacher (1964) German artist, designer and painter

The New York Times, March 12, 2004

“Marketing, and the whole firm, should devote extraordinary endeavour towards delighting, keeping for ever and expanding the sales to the 20 per cent of customers who provide 80 per cent.”

Richard Koch (1950) German medical historian and internist

Source: The 80/20 principle: the secret of achieving more with less (1999), p. 103

“There are in fact four very significant stumbling blocks in the way of grasping the truth, which hinder every man however learned, and scarcely allow anyone to win a clear title to wisdom, namely, the example of weak and unworthy authority, longstanding custom, the feeling of the ignorant crowd, and the hiding of our own ignorance while making a display of our apparent knowledge.”

Roger Bacon (1220–1292) medieval philosopher and theologian

Cited in: John H. Woodburn, Ellsworth Scott Obourn (1965) Teaching the pursuit of science. p. 70

Wisdom, Truth, Way, Feeling

“There is always in the healthy mind an obscure prompting that religion teaches us rather to dig than to climb; that if we could once understand the common clay of earth we should understand everything. Similarly, we have the sentiment that if we could destroy custom at a blow and see the stars as a child sees them, we should need no other apocalypse. This is the great truth which has always lain at the back of baby-worship, and which will support it to the end.”

G. K. Chesterton book The Defendant

Source: The Defendant (1901), "A Defence of Baby-Worship"

Truth, Religion, Star, Understanding

“Old Peter Beswick was a coal merchant in Eccles, Lancashire. He had no business premises. All he had was a lorry, scales, and weights. He used to take the lorry to the yard of the National Coal Board, where he bagged coal and took it round to his customers in the neighbourhood. His nephew, John Joseph Beswick, helped him in his business. In March 1962, old Peter Beswick and his wife were both over 70. He had had his leg amputated and was not in good health. The nephew was anxious to get hold of the business before the old man died. So they went to a solicitor, Mr. Ashcroft, who drew up an agreement for them.”

Alfred Denning, Baron Denning (1899–1999) British judge

Beswick v. Beswick [1966] Ch 538.
Judgments

Health, Business, Help

“I also questioned whether it was right to try to impose on the Sudanese the conventions and values of our utterly alien civilization, and sometimes expressed these doubts in letters to my mother. I could not help feeling that other races were entitled to their own customs and moral standards, however much these might differ from ours.”

Wilfred Thesiger (1910–2003) British explorer

Source: The Life Of My Choice (1987), p. 202.

Feeling, Question, Help

“In a business world that is changing faster than ever before, the top performing firms create a stable base – they digitize their core processes and embed those processes into a foundation for execution. This stable foundation makes a company both more efficient and more agile than its competitors. With global supply chains, pressure for ever faster time to market, more complex regulation, and huge shifts in customer demographics and desires, companies cannot predict the future. But they can decide what makes them great. And then they can create a low cost, high quality core of stability and constancy in a turbulent world. With a strong digitized core great companies slide smoothly into the next opportunity while their competitors stumble.”

Jeanne W. Ross (1958) American computer scientist

p, viii
Enterprise architecture as strategy, 2006

World, Business, Strong, Change

“Without the aid of prejudice and custom, I should not be able to find my way across the room; nor know how to conduct myself in any circumstances, nor what to feel in any relation of life.”

William Hazlitt (1778–1830) English writer

"On Prejudice"
Men and Manners: Sketches and Essays (1852)

Life, Way, Feeling

“But the tyranny of custom, like all other tyrannies, when grown quite unbearable—for it is wonderful what people will endure-; had already sown the seeds of its own dissolution. Out of the hardship had grown the repining, and to repine at the exercise of an alleged right is soon to question its authority, and the first question asked shakes the whole ancient and time-honoured fabric of privilege.”

Letitia Elizabeth Landon (1802–1838) English poet and novelist

Other Gift Books

People, Exercises, Question, Time

“Call a truce, then, to our labours let us feast with friends and neighbours,
And be merry as the custom of our caste;
For if “faint and forced the laughter,” and if sadness follow after,
We are richer by one mocking Christmas past.”

Rudyard Kipling (1865–1936) English short-story writer, poet, and novelist

Christmas in India, Stanza 5.
Departmental Ditties and other Verses (1886)

Sadness, Laughter, Past, Christmas

“Generally, disruptive innovations were technologically straightforward, consisting of off-the-shelf components put together in a product architecture that was often simpler than prior approaches. They offered less of what customers in established markets wanted and so could rarely be initially employed there. They offered a different package of attributes valued only in emerging markets remote from, and unimportant to, the mainstream”

Clayton M. Christensen (1952–2020) Mormon academic

Source: 1990s, The Innovator's Dilemma (1997), p. 15

“Upon one of his [George Whitefield's] Arrivals from England at Boston, he wrote to me that he should come soon to Philadelphia, but knew not where he could lodge when there …. My Answer was; You know my House, if you can make shift with its scanty Accommodations you will be most heartily welcome. He replied, that if I made that kind of Offer for Christ's sake, I should not miss of a Reward. And I return'd, Don't let me be mistaken; it was not for Christ's sake, but for your sake. One of our common Acquaintance jocosely remark'd, that knowing it to be the Custom of the Saints, when they receiv'd any favor, to shift the Burden of the Obligation from off their own Shoulders, and place it in Heaven, I had contriv'd to fix it on Earth.”

Benjamin Franklin (1706–1790) American author, printer, political theorist, politician, postmaster, scientist, inventor, civic activist, …

Part III, p. 89.
The Autobiography (1818)

Christ, Housing

“What they have implanted here, which is really a 'gringo' custom, is terrorism. They disguise children as witches and wizards, that is contrary to our culture.”

Hugo Chávez (1954–2013) 48th President of Venezuela

Hugo Chávez on Halloween. http://www.breitbart.com/news/na/051101005143.9f6752nt.html <br class="br">2005

Children

“It is necessary that the principles of liberty, equality and fraternity, eternal in their duration, be universal in their application, that being realized in institutions, law and customs, they spread over the surface of the globe and filter down to it's lowest strata. Only then shall the regeneration of man be accomplished.”

Francisco Luís Gomes (1829–1869) Indo-Portuguese physician, writer, historian, economist, political scientist and MP in the Portuguese parli…

Os Brâmanes (1866). Quoted by Teotonio R. de Souza in Essays in Goan history (1989), p. 137
Os Brâmanes (1866)

Law, Universe

“The messages of the prophets are essentially indictments of Israel for breach of covenant. They preserved some memory of the old traditions, but were not so naive as to think that the literal demands of the old law would be adequate in their own times. There is no condemnation of the stratification of society as such, rather a condemnation of the injustice and extortion which was done by the powerful. To take a specific example, the old law knew as security for a loan only the pledge (Exod. 22:26). In a simple economy, loans were evidently of an amount which would usually be adequately secured by giving to the creditor some property to hold until the loan was repaid. In case of default, the debtor's property simply reverted to the creditor. No other form of security is presupposed in the Covenant Code, and it is specifically forbidden that an Israelite be a "creditor" to one of his fellows. Already in the reign of Saul the situation had changed, Those who gathered about David as outlaws included those who had "creditors" (I Sam. 22:2), and who therefore had to flee. Under the old pledge system of security there would be no possible occasion for flight from the community in case of default. A totally different legal doctrine had come into practice whereby the person of the debtor was security for a loan. Upon default the creditor could seize him (or his family) as a slave, possibly without any legal action at all. The only alternative to slavery would have been flight. This doctrine is identical to that of Babylonian law, and no doubt of the Canaanites as well. It is in the law of the monarchy that Canaanite influence is doubtless to be posited, but it is a legal tradition in total contradiction to the customs and morality of early Israel. Amos protested violently against the way the legal doctrine was practiced, as did most of the prophets (Am. 2:6; Hos. 12:8-9; Mic. 2:1-2). The later lawcodes illustrate beautifully the way in which the early traditions, and the needs of business were brought into harmony. The older pledge system was simply inadequate for a commercial economy; and if the person of the debtor was to be protected, so also must the rights of the creditor to some security for his loan to be guaranteed. Therefore, Deuteronomy and the Holiness Code (Lv. 17-26) accept the doctrine of bodily liability, but place restrictions upon the powers of the creditor over the defaulting debtor. In the Holiness Code he is not to be treated as a slave, nor given the legal status of a slave, but rather to be as a hired laborer.”

George E. Mendenhall (1916–2016) American academic

Law and Convenant in Israel and the Ancient Near East (1954)

Family, Law, Way, Communication

“The custom of the city of London is a matter of fact.”

Thomas Denison (1699–1765) British judge (1699–1765)

Rex v. Davis (1758), 1 Burr. Part IV. 641.

“Somewhere in the past. organizations were quite simple, and 'doing business' consisted of buying raw material from suppliers, converting into products, and selling it to customers… For the most part owner-entrepreneurs founded such simple business and worked along with members of their families. The family-dominated business still accounts for a large portion of the business start today.”

R. Edward Freeman (1951) American academic

Source: Strategic Management: A Stakeholder Approach, 2007, p. 5

Family, Business, Past, Parting

“The Hopewell fused elements of the Adena, the Archaic, and other Woodland patterns of life. Thus, it cannot technically be identified as a culture. …Rather, the Hopewell people were an amalgam of many societies whose customs varied greatly, but who were bound together by… a cult of the dead and a trade bond… a network of trade linked widely separated areas of the continent.”

Peter Farb (1929–1980) American academic and writer

Man's Rise to Civilization (1968)

Life, People, Dead

“The technological changes that damage established companies are usually not radically new or difficult from a technological point of view. They do, however, have two important characteristics: First, they typically present a different package of performance attributes—ones that, at least at the outset, are not valued by existing customers. Second, the performance attributes that existing customers do value improve at such a rapid rate that the new technology can later invade those established markets.”

Clayton M. Christensen (1952–2020) Mormon academic

Clayton M. Christensen, (January 1995). "Disruptive Technologies Catching the Wave". Harvard Business Review: P 3.
1990s

Change

“Our civil laws will never be supple enough to fit the immense and changing variety of facts. Laws change more slowly than custom, and though dangerous when they fall behind the times are more dangerous still when they presume to anticipate custom.”

Marguerite Yourcenar book Memoirs of Hadrian

Nos lois civiles ne seront jamais assez souples pour s'adapter à l'immense et fluide variété des faits. Elles changent moins vite que les moeurs; dangereuses quand elles retardent sur celles-ci, elles le sont davantage quand elles se mêlent de les précéder.
Source: Memoirs of Hadrian (1951), p. 113

Law, Change, Time

“The net demands wiser customers.”

Kevin Kelly (1952) American author and editor

Out of Control: The New Biology of Machines, Social Systems and the Economic World (1995), New Rules for the New Economy: 10 Radical Strategies for a Connected World (1999)

“Bookstore boss: [to Mo] The self-service kiosks have enabled us to cut down on staff, but some customers still feel the need to speak to an actual human. That's where you come in.
Customer: Excuse me, do you carry Jewish New Year cards?
Boss: I'm sorry, our New Years cards don't come in till November. But we'll be getting Jewish Christmas cards then, too!”

Alison Bechdel book Dykes to Watch Out For

#425, "Rites of Fall" (2003), collected in Invasion of the DTWOF (2005).
Dykes to Watch Out For

Feeling, Christmas

“The Christian Religion not only was at first attended with miracles, but even at this day cannot be believed by any reasonable person without one. Mere reason is insufficient to convince us of its veracity: and whoever is moved by Faith to assent to it, is conscious of a continued miracle in his own person, which subverts all the principles of his understanding, and gives him a determination to believe what is most contrary to custom and experience.”

David Hume book An Enquiry Concerning Human Understanding

Section 10 : Of Miracles Pt. 2
An Enquiry Concerning Human Understanding (1748)

Faith, Religion, Understanding, Personality

“The suggestion that words are symbols for things, actions, qualities, relationships, et cetera, is naive, a gross simplification. Words are slippery customers. The full meaning of a word does not appear until it is placed in its context, and the context may serve an extremely subtle function -- as with puns, or double entendre. And even then the "meaning" will depend upon the listener, upon the speaker, upon their entire experience of language, upon their knowledge of one another, and upon the whole situation. Words do not "mean things" in a one-to-one relation like a code. Words, too, are empirical signs, not copies or models of anything; truly, onomatopoeia and gestures frequently seem to possess resemblance, but this resemblance does not bear too close examination. A cockerel may seem to say cook-a-doodle-do to an Englishman, but a German thinks it says kikeriki, and a Japanese kokke-kekko. Each can paint only with the phonetic sound of his own language.”

Colin Cherry (1914–1979) British scientist

Source: On Human Communication (1957), What Is It That We Communicate?, p. 10-11

Knowledge, Thinking, Appearance, Painting

“[Several] companies holds market share in excess of 50 percent in its prime market. All of them have been able to establish strongholds in the early majority segment, if not beyond, and to look forward from that position to continued growth, wondrously strong profit margins, and increasingly preferred relationships as suppliers to their customers. To be sure, some like Oracle and, more dramatically, Netscape have fallen on hard times, but even then customers often bend over backward to give market share leaders second and third chances, bringing cries of anguish from their competitors who would never be granted such grace.”

Geoffrey Moore book Crossing the Chasm

Source: Crossing the Chasm, 1991, p. 14

Strong, Chance, Time

“The new rules of competition require managers to start by asking what's important to their customers and where the company can make new money. Then, they need to reinvent their businesses to create the next profit zones.”

Adrian Slywotzky (1951) American economist

Attributed to Slywotzky and Morrison in: John A. Byrne (1998) " Go where the money is http://www.businessweek.com/1998/04/b3562033.htm" at businessweek.com. Jan. 15, 1998.

Money, Business

“In order to survive, the organization must have an objective that appeals to its customers, so that they will make the contributions necessary to sustain it. Hence, organization objectives are constantly adapted to conform to the changing values of customers, or to secure new groups of customers in place of customers who have dropped away. The organization may also undertake special activities to induce acceptance of its objectives by customers - advertising, missionary work, and propaganda of all sorts.”

Herbert A. Simon book Administrative Behavior

Source: 1940s-1950s, Administrative Behavior, 1947, p. 114.

Change

“This was part of Corporation 9592’s strategy; they had hired psychologists, invested millions in a project to sabotage movies—yes, the entire medium of cinema—to get their customers/players/addicts into a state of mind where they simply could not focus on a two-hour-long chunk of filmed entertainment without alarm bells going off in their medullas telling them that they needed to log on to T’Rain and see what they were missing.”

Neal Stephenson book Reamde

Day 15
Reamde (2011), Part II: American Falls

Parting

“This option the consumerit could. The present admirable constitution of the courts of justice in England was, perhaps, originally in a great measure, formed by this emulation, which anciently took place between their respective judges; each judge endeavouring to give, in his own court, the speediest and most effectual remedy, which the law would admit, for every sort of injustice. (The Wealth of Nations [New York: Modern Library, 1937]; originally 1776), p. 679--> retains of being able to buy security wherever he pleases brings about a constant emulation among all the producers, each producer striving to maintain or augment his clientele with the attraction of cheapness or of faster, more complete and better justice.If, on the contrary, the consumer is not free to buy security wherever he pleases, you forthwith see open up a large profession dedicated to arbitrariness and bad management. Justice becomes slow and costly, the police vexatious, individual liberty is no longer respected, the price of security is abusively inflated and inequitably apportioned, according to the power and influence of this or that class of consumers. The protectors engage in bitter struggles to wrest customers from one another. In a word, all the abuses inherent in monopoly or in communism crop up.”

Gustave de Molinari (1819–1912) Belgian political economist and classical liberal theorist

Source: The Production of Security (1849), p. 57-59

Justice, Law, Communication, Wealth

“I have no fans. You know what I got? Customers. And customers are your friends.”

Mickey Spillane (1918–2006) American writer

Writers on Writing interview (1986)

“The secret virtues which lie hid in salt confirm the same. For salt whiteneth all thinges, it hardeneth all thinges, it preserveth all thinges, it giveth favour to all thinges, it is that masticke which gleweth all thinges together, it gathereth and knitteth all minerall matters, and of manie thousand peeces it maketh one masse. This salt giveth sounde to all thinges, and without the sounde no metall will wring in his shirle voyce. Salt maketh men merrie, it whiteneth the flesh, and it giveth beautie to all reasonable creatures, it entertayneth that love and amitie which is betwixt the male and female, through the great vigour and stirring uppe which it provoketh in the engendering members; it helpeth to procreation, it giveth unto creatures their voyce, as also unto metalles. * * * * * And it is salt that maketh all seedes to flourish and growe, and although the number of men is verie small, which can give any true reason whie dungue shoulde doe anie good in arable groundes, but are ledde thereto more by custome than anie philosophicall reason, nevertheless it is apparaunt that no dungue, which is layde uppon barraine groundes, could anie way enrich the same, if it were not for the salt which the straw and hay left behinde them by their putrifaction.”

Hugh Plat (1552–1608) writer

As cited in: Robert Kemp Philp (1859, p. 73)
The Jewell House of Art and Nature, 1594

Love, Men, Lie, Secret

“The Yankee invasion had come to England well heeled with American dollars. American privates earned three times as much as their British companions. A U. S. staff sergeant's take-home pay equaled that of a British captain. Since such a substantial share of this wealth was invested in local courting, it is no wonder that Britain's provincial customs were given a fancy whirl. Indeed, it is a tribute to the civility of the British that they endured us with such good will.”

Omar Bradley (1893–1981) United States Army field commander during World War II

Source: A Soldier's Story (1951), p. 238.

Home, Time, Wealth

“Flash Teacher: How to spot: He'll be the only member of staff who drives a customized Lada.”

Peter Corey (1946) British writer

Coping With series, Coping With Teachers (1991)

Teachers

“But the lover of intelligence must be patient with those who cannot readily share his passion. Some pangs the mind will inflict upon the heart. It is a mistake to think that men are united by elemental affections. Our affections divide us. We strike roots in immediate time and space, and fall in love with our locality, the customs and the language in which we were brought up. Intelligence unites us with mankind, by leading us in sympathy to other times, other places, other customs; but first the prejudiced roots of affection must be pulled up. These are the old pangs of intelligence, which still comes to set a man at variance against his father, saying, “He that loveth father or mother more than me, is not worthy of me.””

John Erskine (1879–1951) American educator

Source: The Moral Obligation to be Intelligent (1915), p. 30

Love, Men, Intelligence, Lovers

“The name of a class should reﬂect its intrinsic nature and not a role that it plays in an association. For example, Owner would be a poor name for a class in a car manufacturer's database. What if a list of drivers is added later? What about persons who lease cars? The proper class is Person (or possibly Customer), which assumes various different roles, such as owner, driver, and lessee.”

James Rumbaugh (1947) Computer scientist, software engineer

Source: Object-oriented modeling and design (1990), p. 155; as cited in: Roger Chiang et al (2009, p. 165)

Cars, Nature, Personality

“Some of the anxiety about personal religion is due to a subtle lack of faith in religion. Men think it is a fragile thing that will break up and vanish when the customs and formulas which have hitherto encased and protected it are broken and cast aside. Most of us have known religion in one form, and we suppose it can have no other. But religion is the life of God in the soul of man, and is God really so fragile?”

Walter Rauschenbusch (1861–1918) United States Baptist theologian

Source: Christianizing the Social Order (1912), p. 105

Life, Men, God, Faith

“Parallelism' can be pointed out in the different parts of a single object, looked at alone; it is even more obvious when one puts several objects of the same kind next to each other. Now if we compare our own lives and customs with these appearances in nature, we shall be astonished to find the same principle repeated... When an important event is being celebrated, the people face and move in the same direction. These are parallels following each other..”

Ferdinand Hodler (1853–1918) Swiss artist

from: Die Kunst Ferdinand Hodlers, 1923

People, Nature, Appearance, Parting

“Commerce was meant by the goodness of the Deity to diffuse the various goods of the earth into every part, to unite mankind in the blessed chains of brotherly love, society, and mutual dependence: the enlightened Christian should diffuse the riches of the Gospel of peace, with the commodities of his respective land. Commerce attended with strict honesty, and with Religion for its companion, would be a blessing to every shore it touched at. In Africa, the poor wretched natives, blessed with the most fertile and luxuriant soil, are rendered so much the more miserable for what Providence meant as a blessing: the Christians' abominable traffic for slaves, and the horrid cruelty and treachery of the petty Kings- encouraged by their Christian customers- who carry them strong liquors, to enflame their national madness, and powder, and bad fire-arms, to furnish them with the hellish means of killing and kidnapping. But enough- it is a subject that sours my blood”

Ignatius Sancho (1729–1780) British composer, writer and grocer

(from vol 2, letter 1: some time in 1778, to Mr J___ W___e [actually Jack Wingrave, a young man recently gone to work in India, who was distressed by the corruption he found there]).

Love, Peace, Religion, Strong

“Some institutions within the market are associated with exchange and contracts in an elemental sense (such as the legal system and the customs which govern the contract)… These would be present even if a formal market did not exist. Other institutions are specifically to do with the development of a market and the coordination of a large number of exchanges in an organized manner.”

Geoffrey Hodgson (1946) British economist

Source: Economics and Institutions, 1988, p. 174

Sense

“These kinds of habits, in good company, are so very nauseous and disgusting, that if we indulge ourselves in them, no one can be very fond of our acquaintance. So far from it, that even those, who are inclined to wish us well, must, by these and the like disagreeable customs, be entirely alienated from us.— Those ill-bred people, who expect their acquaintance to love and caress them, with all their foibles, are as absurd as a poor ragged cinder-wench; who should roll about upon an heap of ashes, scrabbling and throwing dust in the face of every one that passed by; and yet flatter herself that she should allure some youth to her embraces, by these dirty endearments; which would infallibly keep him at a distance.”

Giovanni della Casa (1503–1556) Roman Catholic archbishop

Source: Galateo: Or, A Treatise on Politeness and Delicacy of Manners, p. 15

Love, People, Youth

“If any person had told the Parliament which met in terror and perplexity after the crash of 1720 that in 1830 the wealth of England would surpass all their wildest dreams, that the annual revenue would equal the principal of that debt which they considered an intolerable burden, that for one man of £10,000 then living there would be five men of £50,000, that London would be twice as large and twice as populous, and that nevertheless the rate of mortality would have diminished to one half of what it then was, that the post-office would bring more into the exchequer than the excise and customs had brought in together under Charles II, that stage coaches would run from London to York in 24 hours, that men would be in the habit of sailing without wind, and would be beginning to ride without horses, our ancestors would have given as much credit to the prediction as they gave to Gulliver's Travels.”

Thomas Babington Macaulay, 1st Baron Macaulay (1800–1859) British historian and Whig politician

From Edinburgh Review, 1830
Attributed

Men, Dreams, Travel, Horse

“An irresistible cycle seemed to operate, repeating patterns of the ancient world where civil strife and war brought disaster… I surmised that patterned and predictable changes were in turn rooted in the very nature of civilization—the ineluctable breaker of custom and eroder of moral codes, and itself a product and expression of rapid technological and social change.”

William H. McNeill (1917–2016) Canadian historian

The Pursuit of Truth: A Historian's Memoir (2005)

War, World, Nature, Change

“Releasing incomplete 'buggy' products is not cost-cutting desperation; it is the shrewdest way to complete a product when your customers are smarter than you are.”

Kevin Kelly (1952) American author and editor

Out of Control: The New Biology of Machines, Social Systems and the Economic World (1995), New Rules for the New Economy: 10 Radical Strategies for a Connected World (1999)

Way

“Apple's emphasis on short term greed instead of long-term investment will end up hurting the company and its shareholders and customers over the long haul. … What Apple does not seem to understand … is the fate that almost all niche platform providers eventually succumb to — gradual loss of influence, power, and profitability, followed by irrelevance.”

Henry Blodget (1966) American equity research analyst

Apple Is Being Shortsighted — And This Could Clobber The Company http://www.businessinsider.com/apple-is-being-greedy-2013-9 in Business Insider (12 September 2013)

Fate, Understanding, Loss, Hurt

“The U. S. government needs to learn from successful private businesses that run an effective and efficient operation in serving their customers and outwitting their competitors.”

Newton Lee American computer scientist

Counterterrorism and Cybersecurity: Total Information Awareness (2nd Edition), 2015

Business, Learning, Success

“Enterprise Engineering is not a single methodology, but a sophisticated synthesis of the most important and successful of today's change methods. "Enterprise Engineering" first explains in detail all the critical disciplines (including continuous improvement, radical reinvention of business processes, enterprise redesign, and strategic visioning). It then illustrates how to custom-design the right combination of these change methods for your organization's specific needs.”

James Martin (author) (1933–2013) British information technology consultant and writer

Book summary
The great transition (1995)

Business, Change, Success

“It was the custom when men received nominations to come to me for contributions, and I made them and considered them good paying investments for the company. In a Republican district I was a strong Republican; in a Democratic district I was Democratic, and in doubtful districts I was doubtful. In politics I was an Erie Railroad man all the time.”

Jay Gould (1836–1892) American businessman

Jay Gould : A Character Sketch (1893)

Men, Strong, Time

“Age could not wither nor custom stale her infinite monotony: in fact, neither Age nor Custom could do anything (as they said, their voices rising) with the American novelist Gertrude Johnson.”

Randall Jarrell book Pictures from an Institution

Source: Pictures from an Institution (1954) [novel], Chapter 1, p. 9

Age

“Creating demand is hard. Filling demand is easier. Don't create a product, then seek someone to sell it to. Find a market - define your customers - then find or develop a product for them.”

Timothy Ferriss book The 4-Hour Workweek

The 4-Hour Workweek (2007)

“Most Australians did not love a sunburnt country. Farmers preferred a reliable rainfall; bank managers and city merchants preferred to deal with customers living in towns where the economy did not suffer from drought. The governors, who came from the British Isles, still retreated in summer to the cool hill towns - to Sutton Forest and Mount Macedon and the Mount Lofty Ranges and other colonial Simlas.”

Geoffrey Blainey (1930) Australian historian

The Story of Australia's People: The Rise and Rise of a New Australia (2016)

Love, Suffering, Summer, Country

“During the early stages of an industry, when the functionality and reliability of a product isn't yet adequate to meet customer's needs, a proprietary solution is almost always the right solution -- because it allows you to knit all the pieces together in an optimized way.
But once the technology matures and becomes good enough, industry standards emerge. That leads to the standardization of interfaces, which lets companies specialize on pieces of the overall system, and the product becomes modular. At that point, the competitive advantage of the early leader dissipates, and the ability to make money migrates to whoever controls the performance-defining subsystem.
In the modular PC world, that meant Microsoft and Intel (NASDAQ:INTC), and the same thing will happen in the iPod world as well. Apple may think the proprietary iPod is their competitive advantage, but it's temporary. In the future, what will matter will be the software inside that lets users find exactly the kind of music they want to listen to, when and where they want to, with minimal effort.”

Clayton M. Christensen (1952–2020) Mormon academic

2006 interview in Business Week, cited in: Rebutting Clayton Christensen on Apple's 'Troubled' Future http://seekingalpha.com/article/5633-rebutting-clayton-christensen-on-apples-troubled-future-aapl-msft-dell in Seeking Alpha (11 January 2006) <br class="br">2000s

Money, World, Music, Way

“Whoever attacks a custom or a creed, will be confronted with a list of the names of the dead who upheld the custom, or believed the creed. He is asked in a very triumphant and sneering way, if he knows more than all the great and honored of the past. Every defender of a creed has graven upon his memory the names of all "great" men whose actions or words can be tortured into evidence for his doctrine.”

Robert G. Ingersoll (1833–1899) Union United States Army officer

The Great Infidels (1881)

Men, Way, Memory, Past

“It is the custom of all men, everywhere, to be obtuse where women are concerned.”

Murray Leinster book The Pirates of Zan

Source: The Pirates of Zan (1959), Chapter 10

Women, Men

“A good book on the subject of the customs union has for long been wanted; and now it is provided by Professor Viner's study, which it is difficult to praise too highly…. Professor Viner's study on the economic aspects of customs unions will be of central interest to economists. Indeed for many years this is likely to remain the locus classicus for the economic analysis of customs-union problems.”

James Meade (1907–1995) British economist

James Meade, "The Removal of Trade Barriers: The Regional versus the Universal Approach." Economica (1951). p. 186-7. Cited in: Jacob Viner, ‎Paul Oslington (2014) The Customs Union Issue. p. xxxi

Books, Problem, Study

“The Soviet Union does not allow any church of any kind to interfere with education, and religion is not taught in public schools. It seems to me that this is the greatest gift of the Russian Revolution to the modern world. Most educated modern men no longer believe in religious dogma. If questioned they will usually resort to double-talk before admitting the fact. But who today actually believes that this world is ruled and directed by a benevolent person of great power who, on humble appeal, will change the course of events at our request? Who believes in miracles? Many folk follow religious ceremonies and services and allow their children to learn fairy tales and so-called religious truth, which in time the children come to recognize as conventional lies told by their parents and teachers for the children's good. One can hardly exaggerate the moral disaster of the custom. We have to thank the Soviet Union for the courage to stop it.”

W.E.B. Du Bois (1868–1963) American sociologist, historian, activist and writer

The Autobiography of W.E. Burghardt Du Bois (1968), Ch. IV : The Soviet Union; he later states in Ch. XVI : My Character: "I think the greatest gift of the Soviet Union to modern civilization was the dethronement of the clergy and the refusal to let religion be taught in the public schools."

Men, Children, Truth, World

“The mysterious name of God, revealed from the burning bush, a name which separates this God from all other divinities with their many names and simply asserts being, "I am", already presents a challenge to the notion of myth, to which Socrates' attempt to vanquish and transcend myth stands in close analogy. Within the Old Testament, the process which started at the burning bush came to new maturity at the time of the Exile, when the God of Israel, an Israel now deprived of its land and worship, was proclaimed as the God of heaven and earth and described in a simple formula which echoes the words uttered at the burning bush: "I am". This new understanding of God is accompanied by a kind of enlightenment, which finds stark expression in the mockery of gods who are merely the work of human hands (cf. Ps 115). Thus, despite the bitter conflict with those Hellenistic rulers who sought to accommodate it forcibly to the customs and idolatrous cult of the Greeks, biblical faith, in the Hellenistic period, encountered the best of Greek thought at a deep level, resulting in a mutual enrichment evident especially in the later wisdom literature. Today we know that the Greek translation of the Old Testament produced at Alexandria - the Septuagint - is more than a simple (and in that sense really less than satisfactory) translation of the Hebrew text: it is an independent textual witness and a distinct and important step in the history of revelation, one which brought about this encounter in a way that was decisive for the birth and spread of Christianity. A profound encounter of faith and reason is taking place here, an encounter between genuine enlightenment and religion. From the very heart of Christian faith and, at the same time, the heart of Greek thought now joined to faith, Manuel II was able to say: Not to act "with logos" is contrary to God's nature.”

Pope Benedict XVI (1927) 265th Pope of the Catholic Church

2006, Faith, Reason and the University — Memories and Reflections (2006)

Wisdom, God, Faith, Religion

“With an effort Ewing turned his gaze away from the far end of the bar. Slowly he spread out his hands on the table and examined them. Then he looked up at Wayne. His left eyelid had begun to quiver slightly like a leaf in a gentle breeze as he put the question, but the expression of his face remained unchanged. "Who's the new customer?"”

Robin Maugham (1916–1981) British novelist, playwright and travel writer

Ewing asked indolently.
Explicit
The Wrong People (1971)

Question, Effort

“It is unusual to notify the two Houses of Congress by message of the promulgation, by proclamation of the Secretary of State, of the ratification of a constitutional amendment. In view, however, of the vast importance of the fifteenth amendment to the Constitution, this day declared a part of that revered instrument, I deem a departure from the usual custom justifiable.”

Ulysses S. Grant (1822–1885) 18th President of the United States

1870s, Message to the Senate and House of Representatives (1870)

Departure, Parting, Housing

“According to our analysis the uniformity of behaviour manifested by these groups was the outcome of a disparity in the rates of change possible in the technical organisation, on the one hand, and in the social organisation, on the other. The social sentiments and customs of work of the employees were unable to accommodate themselves to the rapid technical innovations introduced. The result was to incite a blind resistance to all innovations and to provoke the formation of a social organisation at a lower level in opposition to the technical organisation.”

Fritz Roethlisberger (1898–1974) American business theorist

Cited in: Urwick & Brech (1961: 186)
Management and the worker, 1939

Change

“Women are supposed to be very calm generally; but women feel just as men feel; they need exercise for their faculties and a field for their efforts as much as their brothers do; they suffer from too rigid a restraint, too absolute a stagnation, precisely as men would suffer; and it is narrow-minded in their more privileged fellow-creatures to say that they ought to confine themselves to making puddings and knitting stockings, to playing on the piano and embroidering bags. It is thoughtless to condemn them, or laugh at them, if they seek to do more or learn more than custom has pronounced necessary for their sex.”

Charlotte Brontë book Jane Eyre

Jane (Ch. 12)
Jane Eyre (1847)

Women, Men, Sex, Feeling

“Unlike the unfortunate practice or custom in Washington and in much of the country, the court is a model of civility. It's a wonderful place. Though there have been many contentious issues to come before the court during these initial years of my tenure, I have yet to hear the first unkind words exchanged among my colleagues. And quite frankly, I think that such civility is the sine qua non of conducting the affairs of the court and the business of the country.”

Clarence Thomas (1948) Associate Justice of the Supreme Court of the United States

1990s, I Am a Man, a Black Man, an American (1998)

Business, Thinking, Country

“Samuel Hartlib, a celebrated writer on husbandry in the last century, a gentleman much beloved and esteemed by Milton, in his preface to the work, commonly called his Legacy, laments greatly that no public director of husbandry was established in England By Authority; and that we had not adopted the Flemish custom of letting farms upon improvement… Cromwell, in consequence of this admirable performance, allowed Hartlib a pension of 100l. a year; and Hartlib afterwards, the better to fulfil the intentions of his benefactor, procured Dr. Beati's excellent annotations on the Legacy, with other valuable pieces from bis numerous correspondents.”

Walter Harte (1709–1774) poet and historian

Source: Essays on Husbandry (1764), p. 3.

“First, on my list would be Good Governance. We must repair our house. Many of our institutions have been severely weakened. The trust and faith in the fairness of such critical institutions as the Comelec, the Dept. of Justice, the AFP-ISAPH, the PNP, the Sandigan aside from the chronically corrupt Bureau of Customs and the Bureau of Internal Revenue.”

Francis Escudero (1969) Filipino politician

2009, Speech: The Socio-Economic Peace Program of Senator Francis Escudero

Faith, Justice, Housing

“The first step to be taken by everyone who wishes to act morally is to decide not to act according to the general customs and doings of his fellow-men.”

Jacques Maritain book The Range of Reason

The Range of Reason (1952), p. 137.

Men

“I fear that in a few years there may be a kind of 'panic', in this form: 'since Millet' we have sunk very low — the word decadence, now whispered or pronounced in veiled terms (see Herkomer), will then sound like an alarm bell. Many, like I myself, now keep quiet, because they already have the reputation of being awkward customers,5 and talking about it doesn't help. That — namely, talking — isn't what one needs to do — one must work, though with sorrow in the heart. Those who later cry out the loudest about decadence will themselves belong to it the most. I repeat: by this shall ye know them, [from: Matt. 7:16. ] by their work, and it won't be the most eloquent who say the truest things. See Millet himself, see Herkomer, they're certainly not orators, and speak almost reluctantly.”

Vincent Van Gogh (1853–1890) Dutch post-Impressionist painter (1853-1890)

In his letter to Theo, from The Hague, 5 Nov. 1882 - original manuscript of letter no. 280 - at Van Gogh Museum, location Amsterdam - inv. b263 a-b V/1962, http://vangoghletters.org/vg/letters/let280/letter.html <br class="br">1880s, 1882

Fear, Help, Heart, Cry

“The sneaking arts of underling tradesmen are thus erected into political maxims for the conduct of a great empire; for it is the most underling tradesmen only who make it a rule to employ chiefly their own customers. A great trader purchases his good always where they are cheapest and best, without regard to any little interest of this kind.”

Adam Smith (1723–1790) Scottish moral philosopher and political economist

Source: (1776), Book IV, Chapter III, Part II, p. 530.

Art

“The third and intermediate kind of instruction, which connects the first two… relates to the application of scientific principles to practical purposes. It qualifies the student to plan a structure or a machine for a given purpose, without the necessity of copying some existing example, and to adapt his designs to situations to which no existing example affords a parallel. It enables him to compute the theoretical limit of the strength or stability of a structure, or the efficiency of a machine of a particular kind—to ascertain how far an actual structure or machine fails to attain that limit—to discover the cause of such shortcomings—and to devise improvements for obviating such causes; and it enables him to judge how far an established practical rule is founded on reason, how far on mere custom, and how far on error.”

William John Macquorn Rankine (1820–1872) civil engineer

p, 125
"On the Harmony of Theory and Practice in Mechanics" (Jan. 3, 1856)

Error

“I have often thought, if it was not for this Tyranny which Custom usurps over us, that Men of any tolerable Good-nature could never be reconcil'd to the killing of so many Animals for their daily Food, as long as the bountiful Earth so plentifully provides them with Varieties of vegetable Dainties.”

Bernard Mandeville book The Fable of the Bees

Remark P, p. 187
The Fable of the Bees (1714)

Men, Food, Nature, Animals

“Pan Am takes good care of you. Marks & Spencer loves you. Securicor cares. I. B. M. says the customer is king. At Amstrad, we only want your money!”

Alan Sugar (1947) British business magnate, media personality, and political advisor

Quoted in the New York Times, September 28, 1987, from an earlier public speech.

Love, Money

“Only this incident inseparable every custom must have, viz., that it be consonant to reason; for how long soever it hath continued, if it be against reason, it is of no force in law.”

Edward Coke (1552–1634) English lawyer and judge

The First Part of the Institutes of the Laws of England, or, A Commentary on Littleton, part 62a (London, 1628, ed. F. Hargrave and C. Butler, 19th ed., London, 1832).
Institutes of the Laws of England

Law

“Levi's station in life was the receipt of custom; and Peter's, the shore of Galilee; and Paul's, the antechambers of the High- Priest,— which "station in life" each had to leave, with brief notice.”

John Ruskin (1819–1900) English writer and art critic

Source: Dictionary of Burning Words of Brilliant Writers (1895), P. 438.

Life

“According to Qazvini, Shahjahan’s orders in this regard were that captives were not to be sold to Hindus as slaves, and under Muslim customers they could only become Musalman.”

Shah Jahan (1592–1666) 5th Mughal Emperor

Amin Qazvini, Badshah Nama, Ms. Raza Library, Rampur. p.405. cited by Lal, K. S. (1990). Indian muslims: Who are they.

“Business information systems can be either designed as custom applications or purchased as off-the-shelf standard solutions. The development of custom applications is generally expensive and is often plagued by uncertainties, such as the selection of appropriate development tools, the duration of the development cycle, or the difficulties involved in assessing costs. Thus, empirical surveys have shown that between half to two-thirds of information systems projects fail. The current tendency to shift from individual development to standardized, prepackaged software solutions is therefore not surprising.”

August-Wilhelm Scheer (1941) German business theorist

August-Wilhelm Scheer, and Frank Habermann. " Enterprise resource planning: making ERP a success http://ecis.seattleu.edu/courses/ecis464spring04/Articles/Making%20ERP%20a%20Success.pdf." Communications of the ACM 43.4 (2000): 57-61.

Business

“A fair exchange is so difficult to understand. How much do these inscrutable customers of mine desire my books? What would be a fair exchange? There are no balances in which such bargains can be weighed, for I don't think I ever parted with any book from all my stock but with a feeling of regret – without a sense of loss – even although I knew that I might replace the dear departed with another by return of post from the publishers.”

William Darling (politician) (1885–1962) Scottish politician

Source: The Bankrupt Bookseller (1947), pp. 34–35

Books, Feeling, Understanding, Thinking

“Conservatives believe that our identities and values are formed through our relations with other people, and not through our relation with the state. The state is not an end but a means. Civil society is the end, and the state is the means to protect it. The social world emerges through free association, rooted in friendship and community life. And the customs and institutions that we cherish have grown from below, by the ‘invisible hand’ of co-operation. They have rarely been imposed from above by the work of politics, the role of which, for a conservative, is to reconcile our many aims, and not to dictate or control them.”

Roger Scruton (1944–2020) English philosopher

"Stand up for the real meaning of freedom," http://www.spectator.co.uk/2014/01/the-right-way/ The Spectator (January 2014).

Life, Friendship, People, World

“The family connection with the Hindu Holy of Holies (Benares) was apparent in the many Hindu traditions and customs observed in our house-hold. Beef was as taboo as pork was and Divali used to be observed with Divas, as indeed several other Hindu festivals. The orthodox Muslims looked askance at us and we merited Iqbal’s couplet: "The orthodox preacher considers me as an Unbeliever and Unbleiver thinks I am a Muslim."”

Mohammad Hidayatullah (1905–1992) 11th Chief Justice of India

Source: Law in the Scientific Era, P.2.

Family, Thinking, Housing

“Look at the design of a lot of consumer products — they're really complicated surfaces. We tried to make something much more holistic and simple. When you first start off trying to solve a problem, the first solutions you come up with are very complex, and most people stop there. But if you keep going, and live with the problem and peel more layers of the onion off, you can often times arrive at some very elegant and simple solutions. Most people just don't put in the time or energy to get there. We believe that customers are smart, and want objects which are well thought through.”

Steve Jobs (1955–2011) American entrepreneur and co-founder of Apple Inc.

On the design of the iPod, as quoted in Newsweek (14 October 2006)
2000s

People, Problem, Time

“Our more serious devastation was invisible—the shattering of our export trade through our being cut off for over four years from our normal overseas markets. We were the largest international traders in the world and were, therefore, more vulnerable in this respect than any other country. Our customers had been driven either to secure their supplies from rival sources or to start manufacturing for themselves. Indeed, our export trade has never recovered from the War, as the derelict factories of our industrial districts bear melancholy witness. While world trade had by 1927 risen to 120 per cent of the pre-war level, British export trade was only 83 per cent of its pre-war height. That is our real devastated area.”

David Lloyd George (1863–1945) Former Prime Minister of the United Kingdom

The Truth about Reparations and War-Debts (London: William Heinemann Ltd, 1932), pp. 8-9
Later life

War, World, Country

“At Bishop they learn'd that Dixon had been buried in back of the Quaker Meeting-House in Staindrop. Doctor Isaac stay'd with his Father, step for step. At the grave, which by Quaker custom was unmark'd, Mason beseech'd what dismally little he knew of God, to help Dixon through. The grass was long and beaded with earlier rain. A Cat emerg'd from it and star'd for a long time, appearing to know them.
"Dad?" Doc had taken his arm. For an instant, unexpectedly, Mason saw the little Boy who, having worried about Storms at Sea, as Beasts in the Forest, came running each time to make sure his father had return'd safely, — whose gift of ministering to others Mason was never able to see, let alone accept, in his blind grieving, his queasiness of Soul before a life and a death, his refusal to touch the Baby, tho' 'twas not possible to blame him…. The Boy he had gone to the other side of the Globe to avoid was looking at him now with nothing in his face but concern for his Father.
"Oh, Son."”

Thomas Pynchon Mason & Dixon

He shook his Head. He didn't continue.
"It's your Mate," Doctor Isaac assur'd him, "It's what happens when your Mate dies."
Mason & Dixon (1997)

Life, Death, God, Soul

“The custom of burning a beneficent god is too foreign to later modes of thought to escape misinterpretation.”

James Frazer book The Golden Bough

Source: The Golden Bough (1890), Chapter 64, The Burning of Human Beings in the Fires.

God

“Patrick… understood that, though Christianity was not inextricably wedded to Roman custom, it could not survive without Roman literacy.”

Thomas Cahill book How the Irish Saved Civilization

Source: How the Irish Saved Civilization (1995), Ch. VI What Was Found

Wedding

“In just the measure that education aims to develop the individual with independence of judgment rather than to indoctrinate him with tradition and custom and official dogma, to that degree it separates him from the mass and is successful insofar as it emancipates his mind from the tyranny of herd opinion.”

Everett Dean Martin (1880–1941)

Source: The Conflict of the Individual and the Mass in the Modern World (1932), p. 17

Education, Success

“In theory, there were no legal limits to the monarch’s power over his realm. In practice, however, the king was bound by the laws and customs of the land, and exercising his authority depended on the agreement of France’s elite: the nobility and the clergy.”

Darius von Guttner Sporzynski (1971) Historian

The French Revolution (Nelson Modern History) p. 17 (Melbourne, 2016)

Law, Exercises, Dependency

“He always had to use holy water—real holy water, from gallon jugs he filled from the silver urn at St. Anne’s—but though it impressed the customers, all he could see that it actually did was get stuff wet.”

Tim Powers (1952) American writer

The Bible Repairman (p. 2)
Short fiction, The Bible Repairman and Other Stories (2011)

Water

“In many cases a party undertakes to prove a custom from the time of legal memory, the reign of Richard the Second; but that proof is generally established by evidence of acts done at a much later period, and frequently no evidence is given beyond the present century.”

Lloyd Kenyon, 1st Baron Kenyon (1732–1802) British Baron

Withnell v. Gartham (1795), 6 T. R. 397.

Memory, Time

“In the American view, there is nothing vile or degraded about serving your customers either as a CEO or as a waiter. The ordinary life of production and supporting a family is more highly valued in the United States than in any other country. America is the only country in the world where we call the waiter 'sir', as if he were a knight. America has achieved greater social equality than any other society. True, there are large inequalities of income and wealth in America. In purely economic terms, Europe is more egalitarian. But Americans are socially more equal than any other people, and this is unaffected by economic disparities. Alexis de Tocqueville noticed this egalitarianism a century and a half ago and it is, if anything, more prevalent today. For all his riches, Bill Gates could not approach the typical American and say, 'Here's a $100 bill. I'll give it to you if you kiss my feet.”

Dinesh D'Souza (1961) Indian-American political commentator, filmmaker, author

Most likely, the person would tell Gates to go to hell! The American view is that the rich guy may have more money, but he isn't in any fundamental sense better than anyone else.
Articles, 10 Things to Celebrate: Why I'm an Anti-Anti-American (June 2003)

Life, Money, People, World

“You have to build an industry. You have to be very nimble, and you have to be connected to your customers, and that can't be done with just one company.”

Mike Lazaridis (1961) Canadian businessman

Bloomberg: "The Co-Inventor of BlackBerry Is Building Canada’s Quantum Brain Trust" https://www.bloomberg.com/news/articles/2018-02-09/the-co-inventor-of-blackberry-is-building-canada-s-quantum-brain-trust (09 February 2018)

“First, please note that we are not focusing here on target-market characterization. The place most crossing-the-chasm marketing segmentation efforts get into trouble is at the beginning, when they focus on a target market or target segment instead of on a target customer.”

Geoffrey Moore book Crossing the Chasm

Source: Crossing the Chasm, 1991, p. 68

Effort

“Some enacted the charade of seeking forgiveness of their victims, claiming that this was their custom and tradition, but without showing a semblance of remorse for their wicked ways. Such pretence of piety will not heal the trauma of the hostages and their loved ones for their 56-day stopover into hell. Or wash away the tears of Filipo Seavula's young wife, suddenly made widow in a violent act of treason, or her young orphaned son, or diminish the daily agony of parents, suddenly made jobless, as they strive to feed their hungry children.”

Vijay R. Singh (1931–2006) Fijian politician

Speaking Out (2006)

Love, Children, Way, Forgiveness

“Wandering through many countries and over many seas I come, my brother, to these sorrowful obsequies, to present you with the last guerdon of death, and speak, though in vain, to your silent ashes, since fortune has taken your own self away from me—alas, my brother, so cruelly torn from me! Yet now meanwhile take these offerings, which by the custom of our fathers have been handed down—a sorrowful tribute—for a funeral sacrifice; take them, wet with many tears of a brother, and for ever, my brother, hail and farewell!”
Multas per gentes et multa per aequora vectus Advenio has miseras, frater, ad inferias, Ut te postremo donarem munere mortis Et mutam nequiquam alloquerer cinerem. Quandoquidem fortuna mihi tete abstulit ipsum, Heu miser indigne frater adempte mihi, Nunc tamen interea haec prisco quae more parentum Tradita sunt tristi munere ad inferias, Accipe fraterno multum manantia fletu, Atque in perpetuum, frater, ave atque vale.

Gaio Valerio Catullo list of poems by Catullus

CI, lines 1–10
Sir William Marris's translation:
By many lands and over many a wave
I come, my brother, to your piteous grave,
To bring you the last offering in death
And o'er dumb dust expend an idle breath;
For fate has torn your living self from me,
And snatched you, brother, O, how cruelly!
Yet take these gifts, brought as our fathers bade
For sorrow's tribute to the passing shade;
A brother's tears have wet them o'er and o'er;
And so, my brother, hail, and farewell evermore!
Carmina

Death, Tear, Sea, Country

“We must pass through the barriers of language and race, of geography and religion, of custom and tradition and we must build on a common foundation.”

Vincent Massey (1887–1967) Governor General of Canada

Address at a Citizenship Ceremony, Winnipeg Manitoba, May 20, 1955
Speaking Of Canada - (1959)

Religion

“Such was the man who was sent on an embassy to Ajmir, in order that the Rai (Pithaura) of that country might see the right way without the intervention of the sword, and that he might incline from the track of opposition into the path of propriety, leaving his airy follies for the institutes of the knowledge of Allah, and acknowledging the expediency of uttering the words of martyrdom and repeating the precepts of the law, and might abstain from infidelity and darkness, which entails the loss of this world and that to come, and might place in his ear the ring of slavery to the sublime Court (may Allah exalt it!) which is the centre of justice and mercy, and the pivot of the Sultans of the worldand by these means and modes might cleanse the fords of good life from the sins of impurity'…'The army of Islam was completely victorious, and 'an hundred thousand grovelling Hindus swiftly departed to the fire of hell'… After this great victory, the army of Islam marched forward to Ajmir, where it arrived at a fortunate moment and under an auspicious bird, and obtained so much booty and wealth, that you might have said that the secret depositories of the seas and hills had been revealed….'While the Sultan remained at Ajmir, he destroyed the pillars and foundations of the idol temples, and built in their stead mosques and colleges, and the precepts of Islam, and the customs of the law were divulged and established”

Muhammad of Ghor (1160–1206) Ghurid Sultan

About the conquest of Ajmer (Rajasthan) Hasan Nizami: Taju’l-Ma’sir, in Elliot and Dowson, Vol. II : Elliot and Dowson, History of India as told by its own Historians, 8 Volumes, Allahabad Reprint, 1964. pp. 213-216. Also quoted (in part) in Jain, Meenakshi (2011). The India they saw: Foreign accounts.

Life, Secret, World, Justice

“• Increase of P421.5 million for the Bureau of Customs for Workplace Modernization and various equipment to counter the perennial problem of smuggling;”

Francis Escudero (1969) Filipino politician

2014, Speech: Sponsorship Speech for the FY 2015 National Budget

Problem

“He [Goya] has selected from amongst the innumerable foibles and follies to be found in any civilized society, and from the common prejudices and deceitful practices which custom, ignorance or self-interest have made usual..”

Francisco De Goya (1746–1828) Spanish painter and printmaker (1746–1828)

1790s, Goya's announcement about 'Los Caprichos', 6 Febr. 1799

“As the technology matures, it becomes less and less relevant. The technology is taken for granted. Now, new customers enter the marketplace, customers who are not captivated by technology, but who instead want reliability, convenience, no fuss or bother, and low cost.”

Donald A. Norman (1935) American academic

Source: The Invisible Computer (1998), Ch. 10

“What use is equality in theory and in law, if it does not penetrate into our customs?”

Francisco Luís Gomes (1829–1869) Indo-Portuguese physician, writer, historian, economist, political scientist and MP in the Portuguese parli…

Os Brâmanes, p. 33
Os Brâmanes (1866)

Law

“I don't feel that you are sincere, neither you nor your flock. You all went there to fulfill a social duty and social custom, but not at all because you really wanted to enter into communion with God.”

The Mother (1878–1973) spiritual collaborator of Sri Aurobindo

Comment to a Priest who questioned her for not attending the Sunday service during her voyage on the ship Kaga Maru, quoted in Diary notes and Meeting with Sri Aurobindo http://www.searchforlight.org/TheMother_lifeSketchpart4.htm.

God, Feeling, Sincerity