Quotes about management
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Ward Cunningham photo

“When a manager asks for hard data, that's usually just his way of saying no.”

Ward Cunningham (1949) American computer programmer who developed the first wiki

Geek Noise (2004)

Stephen Wolfram photo
Bob Woodward photo

“All good work is done in defiance of management.”

Bob Woodward (1943) American journalist

CBS News' 20th-anniversary Watergate documentary (1994)

Peter F. Drucker photo

“A manager sets objectives - A manager organizes - A manager motivates and communicates - A manager, by establishing yardsticks, measures”

Peter F. Drucker (1909–2005) American business consultant

A manager develops people.
Source: 1930s- 1950s, The Practice of Management (1954), p. 344

Anne-Thérèse de Marguenat de Courcelles, marquise de Lambert photo
Harold Macmillan photo
A. Wayne Wymore photo
Hugo Diemer photo

“The prominent element in present-day industrial management to be: the mental attitude that consciously applies the transference of skill to all the activities of industry.”

Hugo Diemer (1870–1937) American mechanical engineer

(1921, p. 10); Diemer quotes the ASCM committee
Factory organization and administration, 1910

Vasil Bykaŭ photo

“The Communist-Fascists, who are managers of the press, remove unwanted editors and monopolize the printing base, as it is widely practiced today in Belarus.”

Vasil Bykaŭ (1924–2003) Belarusian writer

“Ён Прыехаў, Сам Памёр, Усё Спакойна…” Апошнія Тыдні Васіля Быкава https://www.svaboda.org/amp/24853764.html // svaboda.org
(in Belarusian)

“Hence we may recognize the subject of management cybernetics — which is seen as a rich provider of models for doing OR.”

Anthony Stafford Beer (1926–2002) British theorist, consultant, and professor

Source: Decision and control: the meaning of operational research and management cybernetics, 1966, p. 239.

Boris Johnson photo

“If we left the EU, we would end this sterile debate, and we would have to recognise that most of our problems are not caused by “Bwussels”, but by chronic British short-termism, inadequate management, sloth, low skills, a culture of easy gratification and underinvestment in both human and physical capital and infrastructure.”

Boris Johnson (1964) British politician, historian and journalist

Telegraph article http://www.telegraph.co.uk/news/politics/10052646/Quitting-the-EU-wont-solve-our-problems-says-Boris-Johnson.html (12 May 2013)
Peking university, Beijing (14 October 2013) Joint speech to students http://www.theguardian.com/politics/2013/oct/14/boris-johnson-charm-offensive-china
2010s, 2013

Rumi photo

“Whenever we manage to love without expectations, calculations, negotiations, we are indeed in heaven.”

Rumi (1207–1273) Iranian poet

"The Forty Rules of Love" (2010) by Elif Şafak (The book is about Rumi, but the quote is the author's own words)
Misattributed

Edward R. Murrow photo
Shona Brown photo
Edgar Wallace photo

“The day Mr. Reeder arrived at the Public Prosecutors' Office was indeed a day of fate for Mr. Lambton Green, Branch manager of the London Scottish and Midland Bank.”

Edgar Wallace (1875–1932) British crime writer, journalist and playwright

The Mind of Mr J. G. Reeder (2000), opening words

Sri Aurobindo photo

“It is not by these means [modern humanism and humanitarianism, idealism, etc. ] that humanity can get that radical change of its ways of life which is yet becoming imperative, but only by reaching the bed-rock of Reality behind,… not through mere ideas and mental formations, but by a change of the consciousness, an inner and spiritual conversion. But that is a truth for which it would be difficult to get a hearing in the present noise of all kinds of many-voiced clamour and confusion and catastrophe…. Science has missed something essential; it has seen and scrutinised what has happened and in a way how it has happened, but it has shut its eyes to something that made this impossible possible, something it is there to express. There is no fundamental significance in things if you miss the Divine Reality; for you remain embedded in a huge surface crust of manageable and utilisable appearance. It is the magic of the Magician you are trying to analyse, but only when you enter into the consciousness of the Magician himself can you begin to experience the true origination, significance and circles of the Lila…. Another danger may then arise [once materialism begins to give way]… not of a final denial of the Truth, but the repetition in old or new forms of a past mistake, on one side some revival of blind fanatical obscurantist sectarian religionism, on the other a stumbling into the pits and quagmires of the vitalistic occult and the pseudo-spiritual'mistakes that made the whole real strength of the materialistic attack on the past and its credos. But these are phantasms that meet us always on the border line or in the intervening country between the material darkness and the perfect Splendour. In spite of all, the victory of the supreme Light even in the darkened earth-consciousness stands as the one ultimate certitude….”

Sri Aurobindo (1872–1950) Indian nationalist, freedom fighter, philosopher, yogi, guru and poet

Undated
India's Rebirth

Benjamin Graham photo

“Good management are rarely overcompensated to an extent that makes any significant difference with respect to the stockholder's position. Poor management are always overcompensated, because they are worth less than nothing to the owners.”

Benjamin Graham (1894–1976) American investor

Source: The Intelligent Investor: The Classic Text on Value Investing (1949), Chapter XIV, Stockholders and Managements, p. 209

Harry Chapin photo

“Failing organizations are usually over-managed and under-led.”

Warren Bennis (1925–2014) American leadership expert

Warren Bennis cited in: Cecil O. Kemp, Jr. (2000) Wisdom Honor & Hope: The Inner Path to True Greatness. p. 207
2000s

W. Edwards Deming photo
David Rockefeller photo
William T. Sherman photo
Alasdair MacIntyre photo
David Graeber photo
Richard Rumelt photo
Gary Hamel photo
Bon Scott photo
David Lange photo
John R. Commons photo
Herbert Marcuse photo

“Companies are in the midst of a revolutionary transformation. Industrial age competition is shifting to information age competition. During the industrial age, from 1850 to about 1975, companies succeeded by how well they could capture the benefits from economies of scale and scope. Technology mattered, but, ultimately, success accrued to companies that could embed the new technology into physical assets that offered efficient, mass production of standard products.
During the industrial age, financial control systems were developed in companies, such as General Motors, DuPont, Matsushita, and General Electric, to facilitate and monitor efficient allocations of financial and physical capital. A summary financial measure such as return-on-capital employed (ROCE) could both direct a company’s internal capital to its most productive use and monitor the efficiency by which operating divisions used financial and physical capital to create value for shareholders.
The emergence of the information era, however, in the last decades of the twentieth century, made obsolete many of the fundamental assumptions of industrial age competition. No longer could companies gain sustainable competitive advantage by merely deploying new technology into physical assets rapidly, and by excellent management of financial assets and liabilities.”

David P. Norton (1941) American business theorist, business executive and management consultant

Source: The Balanced Scorecard, 1996, p. 2-3

Paul Krugman photo

“Things could have been even worse. This week, we managed to avoid driving off a cliff. But we’re still on the road to nowhere.”

Paul Krugman (1953) American economist

Regarding the last-minute deal that ended the 2013 U.S. government shutdown just before the U.S. defaulted on its debt
[Paul Krugman, http://www.nytimes.com/2013/10/18/opinion/krugman-the-damage-done.html?ref=opinion&_r=1&, The Damage Done, New York Times, October 18, 2013, October 18, 2013]
The New York Times Columns

Robert E. Howard photo
Shona Brown photo
Robert A. Heinlein photo
Paul Graham photo
Daniel Goleman photo
Richard Rumelt photo

“Most managers are so concerned with today, and with getting our own real and imagined problems settled, that we are incapable of planning corrective or positive actions more than a week or so ahead.”

Philip B. Crosby (1926–2001) Quality guru

Cited in: Joseph C. Fields. Total Quality for Schools: A Suggestion for American Education. 1993, p. 47
Quality Is Free, 1977

Daniel McCallum photo
Jerry Coyne photo
Corneliu Zelea Codreanu photo

“Organizational design often focuses on structural alternatives such as matrix, decentralization, and divisionalization. However, control variables (e. g., reward structures, task characteristics, and information systems) offer a more flexible approach. The purpose of this paper is to explore these control variables for organizational design. This is accomplished by integration and testing of two perspectives, organization theory and economics, notably agency theory. The resulting hypotheses link task characteristics, information systems, and business uncertainty to behavior vs. outcome based control strategy. These hypothesized linkages are examined empirically in a field study of the compensation practices for retail salespeople in 54 stores. The findings are that task programmability is strongly related to the choice of compensation package. The amount of behavioral measurement, the cost of measuring outcomes, and the uncertainty of the business also affect compensation. The findings have management implications for the design of compensation and reward packages, performance evaluation systems, and control systems, in general. Such systems should explicitly consider the task, the information system in place to measure performance, and the riskiness of the business. More programmed tasks require behavior based controls while less programmed tasks require more elaborate information systems or outcome based controls.”

Kathleen M. Eisenhardt American economist

Source: "Control: Organizational and economic approaches," 1985, p. 134; Article abstract

Max Brooks photo
Anna Quindlen photo

“All large organizations have an internal power struggle over the goals and resources of the organization…. In the largest firms, there are two bases of control : formal ownership and authority. Those who own the firm control by virtue of ownership. Authority relations embedded in the organizational structure legitimate how managers can control organizations.”

Neil Fligstein (1951) American sociologist

Source: The transformation of corporate control, 1993, p. 10 ; As cited in: François L'Italien, BÉHÉMOTH CAPITAL. Contribution à une théorie dialectique de la financiarisation de la grande corporation. Université Laval, 2012. p. 147 (Many of the following quotes came from this source)

Denise Scott Brown photo
Angela Davis photo
Richard Henry Lee photo

“The military forces of a free country may be considered under three general descriptions — 1. The militia. 2. the navy — and 3. the regular troops — and the whole ought ever to be, and understood to be, in strict subordination to the civil authority; and that regular troops, and select corps, ought not to be kept up without evident necessity. Stipulations in the constitution to this effect, are perhaps, too general to be of much service, except merely to impress on the minds of the people and soldiery, that the military ought ever to be subject to the civil authority, &c. But particular attention, and many more definite stipulations, are highly necessary to render the military safe, and yet useful in a free government; and in a federal republic, where the people meet in distinct assemblies, many stipulations are necessary to keep a part from transgressing, which would be unnecessary checks against the whole met in one legislature, in one entire government. — A militia, when properly formed, are in fact the people themselves, and render regular troops in a great measure unnecessary. The powers to form and arm the militia, to appoint their officers, and to command their services, are very important; nor ought they in a confederated republic to be lodged, solely, in any one member of the government. First, the constitution ought to secure a genuine and guard against a select militia, by providing that the militia shall always be kept well organized, armed, and disciplined, and include, according to the past and general usuage of the states, all men capable of bearing arms; and that all regulations tending to render this general militia useless and defenceless, by establishing select corps of militia, or distinct bodies of military men, not having permanent interests and attachments in the community to be avoided. I am persuaded, I need not multiply words to convince you of the value and solidity of this principle, as it respects general liberty, and the duration of a free and mild government: having this principle well fixed by the constitution, then the federal head may prescribe a general uniform plan, on which the respective states shall form and train the militia, appoint their officers and solely manage them, except when called into the service of the union, and when called into that service, they may be commanded and governed by the union. This arrangement combines energy and safety in it; it places the sword in the hands of the solid interest of the community, and not in the hands of men destitute of property, of principle, or of attachment to the society and government, who often form the select corps of peace or ordinary establishments: by it, the militia are the people, immediately under the management of the state governments, but on a uniform federal plan, and called into the service, command, and government of the union, when necessary for the common defence and general tranquility. But, say gentlemen, the general militia are for the most part employed at home in their private concerns, cannot well be called out, or be depended upon; that we must have a select militia; that is, as I understand it, particular corps or bodies of young men, and of men who have but little to do at home, particularly armed and disciplined in some measure, at the public expence, and always ready to take the field. These corps, not much unlike regular troops, will ever produce an inattention to the general militia; and the consequence has ever been, and always must be, that the substantial men, having families and property, will generally be without arms, without knowing the use of them, and defenceless; whereas, to preserve liberty, it is essential that the whole body of the people always possess arms, and be taught alike, especially when young, how to use them; nor does it follow from this, that all promiscuously must go into actual service on every occasion. The mind that aims at a select militia, must be influenced by a truly anti-republican principle; and when we see many men disposed to practice upon it, whenever they can prevail, no wonder true republicans are for carefully guarding against it. As a farther check, it may be proper to add, that the militia of any state shall not remain in the service of the union, beyond a given period, without the express consent of the state legislature.”

Richard Henry Lee (1732–1794) American statesman

Additional Letters From The Federal Farmer, 169 (1788)

Prince Philip, Duke of Edinburgh photo

“You managed not to get eaten then?”

Prince Philip, Duke of Edinburgh (1921) member of the British Royal Family, consort to Queen Elizabeth II

Said to a British student in Papua New Guinea, as quoted in "Long line of princely gaffes" BBC News (1 March 2002)
2000s

Russell L. Ackoff photo

“I don't believe in just ordering people to do things. You have to sort of grab an oar and row with them. My philosophy is to stay as close as possible to what's happening. If I can't solve something, how the hell can I expect my managers to?”

Harold Geneen (1910–1997) American businessman

from an interview for an article in The New York Times (1977), as cited in " Harold S. Geneen, 87, Dies; Nurtured AT&T http://www.nytimes.com/1997/11/23/business/harold-s-geneen-87-dies-nurtured-itt.html?pagewanted=all" published 23 November 1997 in The New York Times.

“The manager accepts the status quo; the leader challenges it.”

Warren Bennis (1925–2014) American leadership expert

Bennis (1989, p. 45), cited in: Terrence Mech, ‎Gerard B. McCabe (1998) Leadership and Academic Librarians. p. 56
1980s

Ian McCulloch photo
Felix Frankfurter photo

“After all, advocates, including advocates for States, are like managers of pugilistic and election contestants, in that they have a propensity for claiming everything.”

Felix Frankfurter (1882–1965) American judge

First Iowa Coop. v. Power Comm'n., 328 U.S. 152, 187 (1946).
Judicial opinions

Robert Solow photo
Frank Chodorov photo
George Will photo

“Someone who is determined to disbelieve something can manage to disregard an Everest of evidence for it.”

George Will (1941) American newspaper columnist, journalist, and author

Column, March 14, 2014, "Democrats are making income inequality worse" http://www.washingtonpost.com/opinions/george-will-democrats-policies-make-income-inequality-worse/2014/03/14/97d5074e-aada-11e3-adbc-888c8010c799_story.html at washingtonpost.com
2010s

Walter Lippmann photo
Gene Amdahl photo
Francis Marion Crawford photo
Allen C. Guelzo photo
William the Silent photo

“As in the beginning, so now, and it will be for ever after, we come of a race who are very bad managers in youth, though we improve as we get older. I have cut down the cost of my falconers to 1200 florins, and I hope soon to be out of debt.”

William the Silent (1533–1584) stadtholder of Holland, Zeeland and Utrecht, leader of the Dutch Revolt

William writing to his brother Louis, as quoted in William the Silent (1897) by Frederic Harrison, p. 10

Kurt Lewin photo
Bud Selig photo
James Connolly photo

“Governments in capitalist society are but committees of the rich to manage the affairs of the capitalist class.”

James Connolly (1868–1916) Irish republican and socialist leader

The Irish Worker, 29 August, 1915. Reprinted in P. Beresford Ellis (ed.), James Connolly - Selected Writings, p. 248

Alfred P. Sloan photo
Mary Parker Follett photo
Alfred P. Sloan photo
Michael Hudson (economist) photo

“So the game plan is not merely to free the income of the wealthiest class to “offshore” itself into assets denominated in harder currencies abroad. It is to scrap the progressive tax system altogether. … How stable can a global situation be where the richest nation does not tax its population, but creates new public debt to hand out to its bankers? … The “solution” to the coming financial crisis in the United States may await the dollar’s plunge as an opportunity for a financial Tonkin Gulf resolution. Such a crisis would help catalyze the tax system’s radical change to a European-style “Steve Forbes” flat tax and VAT sales-excise tax…. More government giveaways will be made to the financial sector in a vain effort to keep bad debts afloat and banks “solvent.” As in Ireland and Latvia, public debt will replace private debt, leaving little remaining for Social Security or indeed for much social spending. … The bottom line is that after the prolonged tax giveaway exacerbates the federal budget deficit – along with the balance-of-payments deficit – we can expect the next Republican or Democratic administration to step in and “save” the country from economic emergency by scaling back Social Security while turning its funding over, Pinochet-style, to Wall Street money managers to loot as they did in Chile. And one can forget rebuilding America’s infrastructure. It is being sold off by debt-strapped cities and states to cover their budget shortfalls resulting from un-taxing real estate and from foreclosures. Welcome to debt peonage. This is worse than what was meant by a double-dip recession. It will be with us much longer.”

Michael Hudson (economist) (1939) American economist

Obama's Bushism http://michael-hudson.com/2010/12/obamas-bushism/ (December 8, 2010)
Michael-Hudson.com, 1998-

David Kurten photo

“It doesn’t matter that the people of the UK voted for Brexit, and the people of the USA voted for Donald Trump — the anti-democrats of the left are incandescent with anger. Their programme of cultural destruction and managed decline of the West has fallen apart at the ballot box as the quiet, dignified conservative majority voted peacefully to take back control of their countries and reject mass immigration, radical Islam, and political correctness.”

David Kurten (1971) British politician

Left Rages Against Trump Tweets While Embracing Muslim MP Who Tweeted Grooming Victims Should ‘Shut Up for the Sake of Diversity’ http://www.breitbart.com/london/2017/12/06/left-rages-against-trump-tweets-embracing-politicians-grooming-victims-shut-up/ (December 6, 2017)