“Never underestimate change. What seems simple at the top is magnified at lower echelons and is extremely disruptive. It is a festering crisis that needs attention from senior management or else loyalty, efficiency, and productivity will suffer.”

—  Wheeler L. Baker

Source: Crisis Management: A Model For Managers (1993), p. 11

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Wheeler L. Baker photo
Wheeler L. Baker22
President of Hargrave Military Academy 1938

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