Quotes about customer
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Vātsyāyana photo
Gustave de Molinari photo
Giovanni della Casa photo

“These kinds of habits, in good company, are so very nauseous and disgusting, that if we indulge ourselves in them, no one can be very fond of our acquaintance. So far from it, that even those, who are inclined to wish us well, must, by these and the like disagreeable customs, be entirely alienated from us.”

Giovanni della Casa (1503–1556) Roman Catholic archbishop

Those ill-bred people, who expect their acquaintance to love and caress them, with all their foibles, are as absurd as a poor ragged cinder-wench; who should roll about upon an heap of ashes, scrabbling and throwing dust in the face of every one that passed by; and yet flatter herself that she should allure some youth to her embraces, by these dirty endearments; which would infallibly keep him at a distance.
Source: Galateo: Or, A Treatise on Politeness and Delicacy of Manners, p. 15

Joseph Strutt photo

“Samuel Hartlib, a celebrated writer on husbandry in the last century, a gentleman much beloved and esteemed by Milton, in his preface to the work, commonly called his Legacy, laments greatly that no public director of husbandry was established in England By Authority; and that we had not adopted the Flemish custom of letting farms upon improvement… Cromwell, in consequence of this admirable performance, allowed Hartlib a pension of 100l.”

Walter Harte (1709–1774) poet and historian

a year ; and Hartlib afterwards, the better to fulfil the intentions of his benefactor, procured Dr. Beati's excellent annotations on the Legacy, with other valuable pieces from bis numerous correspondents.
Source: Essays on Husbandry (1764), p. 3.

“Samuel Hartlib, a celebrated writer on husbandry in the last century, a gentleman much beloved and esteemed by Milton, in his preface to the work, commonly called his Legacy, laments greatly that no public director of husbandry was established in England By Authority; and that we had not adopted the Flemish custom of letting farms upon improvement… Cromwell, in consequence of this admirable performance, allowed Hartlib a pension of 100l.”

Samuel Hartlib (1600–1662) German-British polymath

a year ; and Hartlib afterwards, the better to fulfil the intentions of his benefactor, procured Dr. Beati's excellent annotations on the Legacy, with other valuable pieces from bis numerous correspondents.
Walter Harte. Essays on Husbandry (1764), p. 3.

Anthony Fitzherbert photo
Paul Newman photo
C. J. Cherryh photo

“You’ve behaved very highhandedly, Captain Mallory. Is that the custom out here?”

“The custom is, sir, that those who know a situation handle it and those who don’t watch and learn, or get out of the way.”
Book 1, Chapter 4 (p. 34)
Downbelow Station (1981)

Lewis Gompertz photo
Marilyn Ferguson photo
Marilyn Ferguson photo
Gottlieb Wilhelm Leitner photo
Immanuel Kant photo

“What vexations there are in the external customs which are thought to belong to religion, but which in reality are related to ecclesiastical form! The merits of piety have been set up in such away that the ritual is of no use at all except for the simple submission of the believers to ceremonies and observances, expiations and mortifications (the more the better). But such compulsory services, which are mechanically easy (because no vicious inclination is thus sacrificed), must be found morally very difficult and burdensome to the rational man. When, therefore, the great moral teacher said, 'My commandments are not difficult,' he did not mean that they require only limited exercise of strength in order to be fulfilled. As a matter of fact, as commandments which require pure dispositions of the heart, they are the hardest that can be given. Yet, for a rational man, they are nevertheless infinitely easier to keep than the commandments involving activity which accomplishes nothing... [since] the mechanically easy feels like lifting hundredweights to the rational man when he sees that all the energy spent is wasted.”

Immanuel Kant (1724–1804) German philosopher

Kant, Immanuel (1996). Anthropology from a Pragmatic Point of View https://books.google.com/books?id=TbkVBMKz418C. Translated by Victor Lyle Dowdell. Southern Illinois University Press. ISBN 9780809320608. Page 33.
Anthropology from a Pragmatic Point of View (1798)

Habib Bourguiba photo

“Stagnation, weakness and decadence ... beautiful custom ... pretext that paralyzes our activity.”

Habib Bourguiba (1903–2000) Tunisian politician

Bourguiba on Ramadan's effect on Tunisia:

Masaaki Imai photo

“Why should they risk a public landing? Their ship would be impounded for evasion of custom duties. Their clothes would be torn off and sold as souvenirs.”

Desmond Leslie (1921–2001) British pilot, film maker, writer, and musician

Quoted in Obituary, The Telegraph https://www.telegraph.co.uk/news/obituaries/1327100/Desmond-Leslie.html (20 Mar 2001)

“There is no greater tyranny than that of social custom.”

Elizabeth Goudge (1900–1984) English fiction writer

The Dean's Watch (1960), Chapter 10.1

Lois McMaster Bujold photo

“The old customs are dead, and we keep trying on new ones, like badly fitting clothes.”

Source: Vorkosigan Saga, Shards of Honor (1986), Chapter 3 (p. 50)

Helena Petrovna Blavatsky photo
Francis Bacon photo

“Nature is often hidden; sometimes overcome; seldom extinguished. Force, maketh nature more violent in the return; doctrine and discourse, maketh nature less importune; but custom only doth alter and subdue nature.”

Francis Bacon (1561–1626) English philosopher, statesman, scientist, jurist, and author

The Essays Or Counsels, Civil And Moral, Of Francis Ld. Verulam Viscount St. Albans (1625), Of Nature in Men

Milton Friedman photo
Annie Besant photo
Annie Besant photo
Francis Y. Kalabat photo

“We are trying to maintain who we are. We want to praise Jesus using the language and the customs with which we first encountered Him.”

Francis Y. Kalabat (1970) American bishop

Chaldean bishop urges solidarity with suffering Christians of Middle East https://cathstan.org/news/local/chaldean-bishop-urges-solidarity-with-suffering-christians-of-middle-east (November 28, 2016)

Marcelo H. del Pilar photo
Jason Tanamor photo
Barry Schwartz photo
Seneca the Younger photo

“The customs of that most criminal nation have gained such strength that they have now been received in all lands. The conquered have given laws to the conquerors.”

Seneca the Younger (-4–65 BC) Roman Stoic philosopher, statesman, and dramatist

De Superstitione (On Superstition)
Source: Apostle Paul: A Polite Bribe https://books.google.com.br/books?id=wefkDwAAQBAJ&pg=108 by Robert Orlando; p. 108

Barry Schwartz photo
Angel Chooi photo

“As a maid (in maid café), you have to be in your best behavior and always have the best customer service game on while smiling for the entire day and interacting with patrons.”

Angel Chooi Malaysian teacher, model, online streamer and cosplayer

Source: Angel Chooi cited in " The rise of maid cafés in Malaysia and why it’s actually kinda cool https://eksentrika.com/maid-cafe-malaysia-king-angel/" on Eksentrika.

Boris Johnson photo

“We are being asked to vote for a customs union and a second referendum. The Bill is directly against our manifesto - and I will not vote for it. We can and must do better - and deliver what the people voted for.”

Boris Johnson (1964) British politician, historian and journalist

Source: Brexit: PM under fire over new Brexit plan https://www.bbc.co.uk/news/uk-politics-48360456 BBC News (22 May 2019)

Jay Samit photo

“No one ever built a billion-dollar company without employees, investors, business partners, and customers.”

Jay Samit (1961) American businessman

Future Proofing You (2021)

Winston S. Churchill photo

“No one in England has ever wished to prevent the fullest expression of Scottish or Welsh traditions and customs. Indeed, their manifestation is regarded with pleasure and pride by the English people. We have reaped great advantages from this tolerant mood.”

Winston S. Churchill (1874–1965) Prime Minister of the United Kingdom

Source: 'Yugoslavia and Europe' (29 October 1937), quoted in Winston Churchill, Step by Step, 1936–1939 (1939; 1947), p. 169

Alastair Reynolds photo
Charles V, Holy Roman Emperor photo
Thomas Sankara photo
Max Barry photo

“Customers are vermin. They infect companies with disease.”

He says this with complete solemnity. “A company is a system. It is built to perform a relatively small set of actions over and over, as efficiently as possible. The enemy of systems is variation, and customers produce variation. They want special products. They have unique circumstances. They try to place orders with after-sales support and they direct complaints to sales. My proudest accomplishment, and I am being perfectly honest with you here, Mr. Jones, is not the Omega Management System and it associated revenue stream—which, by the way, is extremely lucrative. It is Zephyr. A customer-free company. Listen to that, Mr. Jones. A customer-free company. In the early days, you know, we tried to simulate customers. It was a disaster. Killed the whole project. When we started again, I cut every department that had external customers. It was like shooting a pack of rabid dogs. Now, I’m not claiming Zephyr Holdings is perfect. But we’re getting there, Mr. Jones. We’re getting there.”
Q4/1: October, p. 105
Company (2006)

Abigail Adams photo

“Men of sense in all ages abhor those customs, which treat us only as the vessels of your sex.”

Abigail Adams (1744–1818) 2nd First Lady of the United States (1797–1801)

Cited in: Kabir, Hajara Muhammad (2010). Northern women development. [Nigeria]. ISBN 978-978-906-469-4. OCLC 890820657.

George Bernard Shaw photo
Melanie Perkins photo

“Solve customer problems and make sure that the customer is representative of a large market and then you will have a pretty good formula.”

Melanie Perkins (1987) Australian technology entrepreneur

Source: https://twitter.com/arjunmahadevan/status/1677775875369058304