Don Soderquist: Doing

“Do whatever you’re asked to do. No job is too small or menial that it doesn’t need to be done well. And no one is too good for those small jobs.”

Don Soderquist

Don Soderquist “ Live Learn Lead to Make a Difference https://books.google.com/books?id=s0q7mZf9oDkC&lpg=pg=PP1&dq=Don%20Soderquist&pg=PP1#v=onepage&q&f=false, Thomas Nelson, April 2006 p. 58.
On Doing Things Right

“Customer loyalty doesn’t just happen; you have to work on it every day. It isn’t only big things; it’s a lot of the little things done over and over again. Over time, these little things demonstrate to your customers that you really do care about them and are genuinely interested in satisfying them. It is important to understand that you don’t do it only to increase sales, you do it because it’s the right thing to do.”

Don Soderquist

Don Soderquist “ The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company https://books.google.com/books?id=mIxwVLXdyjQC&lpg=PR9&dq=Don%20Soderquist&pg=PR9#v=onepage&q=Don%20Soderquist&f=false, Thomas Nelson, April 2005, p. 92.
On Doing Things Right

Understanding , Time , Loyalty

“A bottom line principle of business—and life—is, to do what is right, even when no one else is looking. Likewise, we ought to do the right thing even if others around us seem to be backwards.”

Don Soderquist

Don Soderquist “ Live Learn Lead to Make a Difference https://books.google.com/books?id=s0q7mZf9oDkC&lpg=pg=PP1&dq=Don%20Soderquist&pg=PP1#v=onepage&q&f=false, Thomas Nelson, April 2006 p. 145-146.
On Acting with Integrity

Life , Business

“We not only worked hard—but we had a lot of fun doing it. We never saw the dynamics of work and fun as incompatible. If you’re going to spend a large percentage of your waking hours at work, why not enjoy it?”

Don Soderquist

Don Soderquist “ Live Learn Lead to Make a Difference https://books.google.com/books?id=s0q7mZf9oDkC&lpg=pg=PP1&dq=Don%20Soderquist&pg=PP1#v=onepage&q&f=false, Thomas Nelson, April 2006 p. xix.
On working hard

“Listen. Listening is one of those dynamics that sounds like the easiest thing in the world to do, but in reality is one of the hardest.”

Don Soderquist

Don Soderquist “ Live Learn Lead to Make a Difference https://books.google.com/books?id=s0q7mZf9oDkC&lpg=pg=PP1&dq=Don%20Soderquist&pg=PP1#v=onepage&q&f=false, Thomas Nelson, April 2006 p. 87.
On Listening

World , Reality

“It is vital for a leader to carefully dialogue with people to set goals that stretch them and grow the organization. He or she can push—but the goals must also be achievable and supported with adequate resources. The worst thing a leader can do if people react negatively to an unrealistic goal is ignore their concerns simply tell them to ‘do whatever it takes.’ What too often happens is that the people take the leader at face value and begin cutting corners, which may in turn lead to stretching or reshaping the truth, to that point that good people make bad and possibly illegal or unethical choices.”

Don Soderquist

Don Soderquist “ The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company https://books.google.com/books?id=mIxwVLXdyjQC&lpg=PR9&dq=Don%20Soderquist&pg=PR9#v=onepage&q=Don%20Soderquist&f=false, Thomas Nelson, April 2005, p. 113.
On Leading Well

People , Truth , Support

“I have seen companies that have shady practices thrive for a period of time. But the success never lasts. Whether it is a scandal or a long-term erosion of customer loyalty, doing business—doing life—without values is short sighted and leads to failure.”

Don Soderquist

Don Soderquist “ Live Learn Lead to Make a Difference https://books.google.com/books?id=s0q7mZf9oDkC&lpg=pg=PP1&dq=Don%20Soderquist&pg=PP1#v=onepage&q&f=false, Thomas Nelson, April 2006 p. 120.
On Putting Your Values First

Life , Failure , Business , Time

“Giving people a sense of significance is the best motivation, the best way to get people fired up about their jobs, their company the contributions they can make. Find little ways of impacting people’s self-esteem, and get out of their way. Then watch as they get the job done and do so with an attitude of pride to be part of the team.”

Don Soderquist

Don Soderquist “ The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company https://books.google.com/books?id=mIxwVLXdyjQC&lpg=PR9&dq=Don%20Soderquist&pg=PR9#v=onepage&q=Don%20Soderquist&f=false, Thomas Nelson, April 2005, p. 56.
On Creating Teamwork

People , Way , Motivation , Sense

“Do things right the first time. If you don’t have time to do a job once, you certainly don’t have time to do it again.”

Don Soderquist

Don Soderquist “ Live Learn Lead to Make a Difference https://books.google.com/books?id=s0q7mZf9oDkC&lpg=pg=PP1&dq=Don%20Soderquist&pg=PP1#v=onepage&q&f=false, Thomas Nelson, April 2006 p. 58.
On Doing Things Right

Time

“High expectations are a powerful driving force, helping you become better than you already are. Sometimes you need to go one step further and step out on faith, even when you don’t have history or research to predict success. As the biblical writer said: ‘Now faith is being sure of what you hope for and certain of what you do not see’ (Heb. 11:1). Yes, past performance is the greatest predictor of future performance—but if we lived by that credo alone, no one would do anything bold and new. Sometimes we need good, old-fashioned faith.”

Don Soderquist

Don Soderquist “ The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company https://books.google.com/books?id=mIxwVLXdyjQC&lpg=PR9&dq=Don%20Soderquist&pg=PR9#v=onepage&q=Don%20Soderquist&f=false, Thomas Nelson, April 2005, p. 105.
On Striving for Excellence

Faith , Hope , History , Fashion

“A potential danger of being a leader is that we can begin to think that we have all of the answers. After all, we have achieved an important position, we think, and we’re above taking advice and doing those so-called little jobs. I have seen too many leaders develop a large ego. Well, large egos frequently lead to arrogance, and when people become arrogant, their judgment can be impaired. Impaired judgment usually leads to failure.”

Don Soderquist

Don Soderquist “ Live Learn Lead to Make a Difference https://books.google.com/books?id=s0q7mZf9oDkC&lpg=pg=PP1&dq=Don%20Soderquist&pg=PP1#v=onepage&q&f=false, Thomas Nelson, April 2006 p. 66.
On Keeping Humble

People , Failure , Thinking

“Culture is the personality of an organization. Therefore, culture governs much of how people think, act, interact, with others, and do their work. It is extremely powerful in determining the present and continuing success and the future direction of any organization Culture can literally determine whether a company has a future.”

Don Soderquist

Don Soderquist “ The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company https://books.google.com/books?id=mIxwVLXdyjQC&lpg=PR9&dq=Don%20Soderquist&pg=PR9#v=onepage&q=Don%20Soderquist&f=false, Thomas Nelson, April 2005, p. 27.
On the Importance of Culture

People , Thinking , Success , Future

“Take pride in what you do. Remember your name is on every ‘fence’ you build. Do your best in everything, so you can look back on your work with pride.”

Don Soderquist

Don Soderquist “ Live Learn Lead to Make a Difference https://books.google.com/books?id=s0q7mZf9oDkC&lpg=pg=PP1&dq=Don%20Soderquist&pg=PP1#v=onepage&q&f=false, Thomas Nelson, April 2006 p. 58.
On Doing Things Right

“It doesn’t matter what business you are in, it is essential that the primary motivation and driving force behind everything you do is based on the impact it will have on your customer.”

Don Soderquist

Don Soderquist “ The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company https://books.google.com/books?id=mIxwVLXdyjQC&lpg=PR9&dq=Don%20Soderquist&pg=PR9#v=onepage&q=Don%20Soderquist&f=false, Thomas Nelson, April 2005, p. 81.
On working hard

Motivation , Business

“Striving for excellence means never being satisfied—always doing things to keep improving, even if it means changing everything we do. It means we never feel that we have arrived. We don’t believe our press clippings. We don’t get complacent and pat ourselves on the backs. We talk about what we could have done better. We believe that we can achieve extraordinary results when we strive for excellence in all we do.”

Don Soderquist

Don Soderquist “ The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company https://books.google.com/books?id=mIxwVLXdyjQC&lpg=PR9&dq=Don%20Soderquist&pg=PR9#v=onepage&q=Don%20Soderquist&f=false, Thomas Nelson, April 2005, p. 33.
On Striving for Excellence

Feeling , Change