Don Soderquist: Quotes about time

“Customer loyalty doesn’t just happen; you have to work on it every day. It isn’t only big things; it’s a lot of the little things done over and over again. Over time, these little things demonstrate to your customers that you really do care about them and are genuinely interested in satisfying them. It is important to understand that you don’t do it only to increase sales, you do it because it’s the right thing to do.”

Don Soderquist

Don Soderquist “ The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company https://books.google.com/books?id=mIxwVLXdyjQC&lpg=PR9&dq=Don%20Soderquist&pg=PR9#v=onepage&q=Don%20Soderquist&f=false, Thomas Nelson, April 2005, p. 92. On Doing Things Right

“Today’s great leaders will make sure they have all the important information, appropriate discussion, and reflection so that they can act decisively when time is of great importance.”

Don Soderquist

Don Soderquist “ The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company https://books.google.com/books?id=mIxwVLXdyjQC&lpg=PR9&dq=Don%20Soderquist&pg=PR9#v=onepage&q=Don%20Soderquist&f=false, Thomas Nelson, April 2005, p. 119. On Leading Well

“When was the last time you set your mind to wandering beyond today to imagine a brighter tomorrow? Let your mind go, dream a little, and you might just discover that anything is possible.”

Don Soderquist

Don Soderquist “ The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company https://books.google.com/books?id=mIxwVLXdyjQC&lpg=PR9&dq=Don%20Soderquist&pg=PR9#v=onepage&q=Don%20Soderquist&f=false, Thomas Nelson, April 2005, p. 107. On Leading Well

“The way a new leader acts early in his or her job will show what kind of person he or she is. During that time frame, everyone develops their own long-lasting perception. And those perceptions—hard to change—determine how they respond to the new leadership long into the future.”

Don Soderquist

Don Soderquist “ Live Learn Lead to Make a Difference https://books.google.com/books?id=s0q7mZf9oDkC&lpg=pg=PP1&dq=Don%20Soderquist&pg=PP1#v=onepage&q&f=false, Thomas Nelson, April 2006 p. 154. On Building Trust

“You and I can have a tremendous impact on the job performance of the people around us—but more importantly, we can have an impact on their entire lives. It could happen during a five-minute conversation, with just a few words of encouragement delivered at the right time and in the right way.”

Don Soderquist

Don Soderquist “ The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company https://books.google.com/books?id=mIxwVLXdyjQC&lpg=PR9&dq=Don%20Soderquist&pg=PR9#v=onepage&q=Don%20Soderquist&f=false, Thomas Nelson, April 2005, p. 74. On Treating Everyone with Respect

“And once trust is broken, it takes a long time to heal—if it ever heals at all. Sadly, during my career, I saw several people—sharp, talented people—lose trust and never regain it.”

Don Soderquist

Don Soderquist “ Live Learn Lead to Make a Difference https://books.google.com/books?id=s0q7mZf9oDkC&lpg=pg=PP1&dq=Don%20Soderquist&pg=PP1#v=onepage&q&f=false, Thomas Nelson, April 2006 p. 155. On Building Trust

“I have seen companies that have shady practices thrive for a period of time. But the success never lasts. Whether it is a scandal or a long-term erosion of customer loyalty, doing business—doing life—without values is short sighted and leads to failure.”

Don Soderquist

Don Soderquist “ Live Learn Lead to Make a Difference https://books.google.com/books?id=s0q7mZf9oDkC&lpg=pg=PP1&dq=Don%20Soderquist&pg=PP1#v=onepage&q&f=false, Thomas Nelson, April 2006 p. 120. On Putting Your Values First

“One of the greatest things Sam Walton taught me is that a leader stays involved in his business and close to his people so that he can determine the best course of action without wasting time.”

Don Soderquist

Don Soderquist “ The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company https://books.google.com/books?id=mIxwVLXdyjQC&lpg=PR9&dq=Don%20Soderquist&pg=PR9#v=onepage&q=Don%20Soderquist&f=false, Thomas Nelson, April 2005, p. 118. On Leading Well

“Do things right the first time. If you don’t have time to do a job once, you certainly don’t have time to do it again.”

Don Soderquist

Don Soderquist “ Live Learn Lead to Make a Difference https://books.google.com/books?id=s0q7mZf9oDkC&lpg=pg=PP1&dq=Don%20Soderquist&pg=PP1#v=onepage&q&f=false, Thomas Nelson, April 2006 p. 58. On Doing Things Right

“People need to feel that someone cares about them; that someone is listening to their ideas. The return on investment of a ‘thank you’ is infinite because it costs nothing—but what matters most to people are time and attention.”

Don Soderquist

Don Soderquist “ The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company https://books.google.com/books?id=mIxwVLXdyjQC&lpg=PR9&dq=Don%20Soderquist&pg=PR9#v=onepage&q=Don%20Soderquist&f=false, Thomas Nelson, April 2005, p. 57. On Listening