“The working of great administrations is mainly the result of a vast mass of routine, petty malice, self-interest, carelessness and sheer mistake. Only a residual fraction is thought.”

Giorgio de Santillana (1902-1974) The Crime of Galileo http://books.google.com/books?id=34uQ6tlYHRgC&q=%22The+working+of+great+administrations+is+mainly+the+result+of+a+vast+mass+of+routine+petty+malice+self-interest+carelessness+and+sheer+mistake+Only+a+residual+fraction+is+thought%22&pg=PA290#v=onepage (1958)
Many sources mistakenly attribute this quote to Santayana, and one http://books.google.com/books?id=e4tzpkw4caAC&q=%22The+working+of+great+institutions+is+mainly+the+result+of+a+vast+mass+of+routine+petty+malice+self-interest+carelessness+and+sheer+mistake+Only+a+residual+fraction+is+thought%22&pg=PA283#v=onepage even identifies the correct book, without realizing that George Santayana and Giorgio de Santillana are two different people
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20th-century Spanish-American philosopher associated with P… 1863–1952

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“The working of great administrations is mainly the result of a vast mass of routine, petty malice, self-interest, carelessness and sheer mistake. Only a residual fraction is thought.”

Giorgio De Santillana (1902–1974) American historian and philosopher

The Crime of Galileo http://books.google.com/books?id=34uQ6tlYHRgC&q=%22The+working+of+great+administrations+is+mainly+the+result+of+a+vast+mass+of+routine+petty+malice+self-interest+carelessness+and+sheer+mistake+Only+a+residual+fraction+is+thought%22&pg=PA290#v=onepage (1958)

“She writes well and concisely, and this has tended to obscure the psychological superficiality and sheer petty malice of her content.”

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Martin Seymour-Smith, Guide to Modern World Literature, (London: Hodder & Stoughton, [1973] 1975), vol. 1, p. 333.
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“There is a fundamental difference between the appeal of a mass movement and the appeal of a practical organization. The practical organization offers opportunities for self-advancement, and its appeal is mainly to self-interest.”

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Context: There is a fundamental difference between the appeal of a mass movement and the appeal of a practical organization. The practical organization offers opportunities for self-advancement, and its appeal is mainly to self-interest. On the other hand, a mass movement, particularly in its active, revivalist phase, appeals not to those intent on bolstering and advancing a cherished self, but to those who crave to be rid of an unwanted self. A mass movement attracts and holds a following not because it can satisfy the desire for self-advancement, but because it can satisfy the passion for self-renunciation.

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