“The working of great administrations is mainly the result of a vast mass of routine, petty malice, self-interest, carelessness and sheer mistake. Only a residual fraction is thought.”

The Crime of Galileo http://books.google.com/books?id=34uQ6tlYHRgC&q=%22The+working+of+great+administrations+is+mainly+the+result+of+a+vast+mass+of+routine+petty+malice+self-interest+carelessness+and+sheer+mistake+Only+a+residual+fraction+is+thought%22&pg=PA290#v=onepage (1958)

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Giorgio De Santillana 1
American historian and philosopher 1902–1974

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“The working of great administrations is mainly the result of a vast mass of routine, petty malice, self-interest, carelessness and sheer mistake. Only a residual fraction is thought.”

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Giorgio de Santillana (1902-1974) The Crime of Galileo http://books.google.com/books?id=34uQ6tlYHRgC&q=%22The+working+of+great+administrations+is+mainly+the+result+of+a+vast+mass+of+routine+petty+malice+self-interest+carelessness+and+sheer+mistake+Only+a+residual+fraction+is+thought%22&pg=PA290#v=onepage (1958)
Many sources mistakenly attribute this quote to Santayana, and one http://books.google.com/books?id=e4tzpkw4caAC&q=%22The+working+of+great+institutions+is+mainly+the+result+of+a+vast+mass+of+routine+petty+malice+self-interest+carelessness+and+sheer+mistake+Only+a+residual+fraction+is+thought%22&pg=PA283#v=onepage even identifies the correct book, without realizing that George Santayana and Giorgio de Santillana are two different people
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