“The Citadel cherishes the belief that the more hardship endured by the young man, the higher the quality of the person who graduates from the system. The Citadel devised a formula years ago to improve the quality of men who walked through her gates. The formula begins with the plebe system. One thing is certain. The plebe system is calculated to be, and generally succeeds in being, a nine month journey through hell. The freshman is beaten, harassed, ridiculed, and humiliated by the upperclassmen who concur and believe in the traditions of the school. Under the pressure of this system, the freshman, in theory, becomes hardened to the savage hardships of the world. Life is tough, the system says, and we are going to make life so tough for you this year that when your marriage dissolves, your child dies unexpectedly, or your platoon is decimated in a surprise attack, you can never say The Citadel didn't prepare you for the worst in life.”

— Pat Conroy , book The Boo

Source: The Boo (1970), p. 6-7

Adopted from Wikiquote. Last update June 3, 2021. History

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Pat Conroy 85

American novelist 1945–2016

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“It was dangerous to have a sadist in the barracks, especially one who justified his excesses by religiously invoking the sacrosanct authority of the plebe system. The system contained its own high quotient of natural cruelty, and there was a very thin line between devotion to duty, that is, being serious about the plebe system, which was an exemplary virtue in the barracks, and genuine sadism, which was not. But I had noticed that in the actual hierarchy of values at the Institute, the sadist like Snipes rated higher than someone who took no interest in the freshmen and entertained no belief in the system at all. In the Law of the Corps it was better to carry your beliefs to an extreme than to be faithless. For the majority of the Corps, the only sin of the sadist was that he believed in the system too passionately and applied his belief with an overabundant zeal. Because of this, the barracks at all times provided a safe regency for the sadist and almost all of them earned rank. My sin was harder to figure. I did not participate at all in the rituals of the plebe system. Cruelty was easier to forgive than apostasy.”

Pat Conroy The Lords of Discipline

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“Those who are certain are demonstrating their personality type, or their belief system, not the state of their knowledge.”

Michael Crichton (1942–2008) American author, screenwriter, film producer

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Context: The second reason to abandon environmental religion is more pressing. Religions think they know it all, but the unhappy truth of the environment is that we are dealing with incredibly complex, evolving systems, and we usually are not certain how best to proceed. Those who are certain are demonstrating their personality type, or their belief system, not the state of their knowledge.

“Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.”

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“In Europe and in America, people are now more interested in the cost of quality and in systems of quality-audit. But in Japan, we are keeping very strong interest to improve quality by use of methods which you started…. when we improve quality we also improve productivity, just as you told us in 1950 would happen.”

W. Edwards Deming (1900–1993) American professor, author, and consultant

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“[W]hat I used to respect was not really aristocracy, but a set of personal qualities which aristocracy then developed better than any other system... a set of qualities, however, whose merit lay only in a psychology of non-calculative, non-competitive disinterestedness, truthfulness, courage, and generosity fostered by good education, minimum economic stress, and assumed position, AND JUST AS ACHIEVABLE THROUGH SOCIALISM AS THROUGH ARISTOCRACY.”

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“The bumping of lower-quality men out of their marriages through competitive reductions in the incomes of higher-quality men continues until the incomes of the lowest quality men are reduced to their single levels.”

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Source: A Treatise on the Family, 1981, p. 79

“General systems theory is a series of related definitions, assumptions, and postulates about all levels of systems from atomic particles through atoms, molecules, crystals, viruses, cells, organs, individuals, small groups, societies, planets, solar systems, and galaxies. General behavior systems theory is a subcategory of such theory, dealing with living systems, extending roughly from viruses through societies. A significant fact about living things is that they are open systems, with important inputs and outputs. Laws which apply to them differ from those applying to relatively closed systems.”

James Grier Miller (1916–2002) biologist

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“Doing a life study while drunk and in the process of being seduced is never a formula for quality art.”

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“Total quality control is an effective system for integrating the quality development, quality maintenance, and quality improvement efforts of the various groups in an organization so as to enable production and service at the most economical levels which allow full customer satisfaction.”

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“Language is a system of signs that express ideas, and is therefore comparable to a system of writing, the alphabet of deaf-mutes, symbolic rites, polite formulas, military signals, etc. But it is the most important of all these systems.”

Ferdinand de Saussure book Course in General Linguistics

Source: Cours de linguistique générale (1916), p. 16 ; Partly cited in; Geza Revesz, The Origins and Prehistory of Language, London 1956. p. 126

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