Peter Drucker cytaty

strona 4

„Problemem w moim życiu i w życiu innych ludzi nie jest brak wiedzy, co robić, ale nie robienie tego.”

„Najlepszą metodą przewidywania przyszłości jest jej tworzenie.”

„Z całą pewnością sześć tysięcy lat temu człowiek, który kierował budową piramidy Cheopsa, wiedział więcej od współczesnego dyrektora.”

„Dajcie ludziom swobodę działania, a zaskoczą was swoją pomysłowością.”

„Plany to tylko dobre chęci, chyba że natychmiast przekształcają się w ciężką pracę.”

„Żaden inny obszar nie stwarza tak wspaniałych szans na uwieńczoną sukcesem innowację niż nieoczekiwany sukces.”

„Zysk nie jest wyjaśnieniem, przyczyną czy racjonalną przesłanką zachowań i decyzji biznesowych, lecz raczej testem ich zasadności.”

„Integralność intelektualna to zdolność widzenia świata takim, jakim on jest, a nie takim, jakim chcecie, żeby był.”

„Jedynym celem biznesu jest stworzenie klienta.”

„Zawsze będzie tak, że ktoś stwierdzi, że musi coś sprzedać. Celem marketingu jest sprzedawanie niepotrzebnych rzeczy. Zadaniem marketingu jest poznanie i zrozumienie klienta, jak również zorientowanie się, czy produkt lub usługa odpowiadają jemu i same się sprzedają.”

„Gdy kiedykolwiek dochodzi do jakiegoś osiągnięcia, jest to dziełem – jak się przekonałem – monomaniaka opanowanego obsesją misji.”

„Przywództwo jest przereklamowane. Mieliśmy trzech wielkich przywódców w tym wieku – Hitlera, Stalina i Mao.”

“We no longer even understand the question whether change is by itself good or bad, …We start out with the axiom that it is the norm. We do not see change as altering the order… We see change as being order itself--indeed the only order we can comprehend today is a dynamic, a moving, a changing one.”

“A tool is not necessarily better because it is bigger. A tool is best if it does the job required with a minimum of effort, with a minimum of complexity, and with a minimum of power.”

“The prevailing economic theory of business enterprise and behavior, the maximization of profit—which is simply a complicated way of phrasing the old saw of buying cheap and selling dear—may adequately explain how Richard Sears operated. But it cannot explain how Sears, Roebuck or any other business enterprise operates, nor how it should operate. The concept of profit maximization is, in fact, meaningless.”

“It does not matter whether the worker wants responsibility or not, …The enterprise must demand it of him.”

“The subordinate's job is not to reform or reeducate the boss, not to make him conform to what the business schools or the management book say bosses should be like. It is to enable a particular boss to perform as a unique individual.”

“Tomorrow everybody - or practically everybody - will have had the education of the upper class of yesterday, and will expect equivalent opportunities. That is why we face the problem of making every kind of job meaningful and capable of satisfying every educated man.”

“A superior who works on his own development sets an almost irresistible example.”

“To be a manager requires more than a title, a big office, and other outward symbols of rank. It requires competence and performance of a high order.”

“Profit is not a cause but a result”

“A management decision is irresponsible if it risks disaster this year for the sake of a grandiose future.”

“That the government's power under the Taft-Hartley Act to stop a strike by injunction so clearly strengthens the hand of the employer--even though it is used only when a strike threatens the national health, welfare, or safety--is a grave blemish and explains much of union resistance to the Act.”

“The postwar [WWII] GI Bill of Rights - and the enthusiastic response to it on the part of America's veterans - signaled the shift to the knowledge society. Future historians may consider it the most important event of the twentieth century.
We are clearly in the midst of this transformation; indeed, if history is any guide, it will not be completed until 2010 or 2020. But already it has changed the political, economic and moral landscape of the world.”

“The tool user, provided the tool is made well, need not, and indeed should not, know anything about the tool.”

“Of course, every revolution repudiates what went on before and considers itself a conscious break with the past; it is only posterity that sees, or imagines it sees, the historical continuity. Fascism, however, goes much further in its negation of the past than any earlier political movement, because it makes this negation its main platform. What is even more important, it denies simultaneously ideas and tendencies which are in themselves antithetic.”

“For the social ecologist language is not "communication." It is not just "message." It is substance. It is the cement that holds humanity together. It creates community and communication…. Social ecologists need not be "great" writers; but they have to be respectful writers, caring writers.”

“The arts alone give direct access to experience. To eliminate them from education - or worse, to tolerate them as cultural ornaments - is antieducational obscurantism. It is foisted on us by the pedants and snobs of Hellenistic Greece who considered artistic performance fit only for slaves…”

“Large organizations cannot be versatile. A large organization is effective through its mass rather than through its agility. Fleas can jump many times their own height, but not an elephant.”

“Wherever an impact can be eliminated by dropping the activity that causes it, this is therefore the best-indeed the only truly good-solution.”

“[T]he enemy of totalitarian Nazism is not in the East. It is not Russian communism. The complete collapse of the belief in the attainability of freedom and equality through Marxist socialism has forced Russia to travel the same road toward a totalitarian, purely negative, noneconomic society of unfreedom and inequality which Germany has been following… During the last few years Russia has therefore been forced to adopt one purely totalitarian and fascist principle after the other; not, it must be emphasized, because of a ‘Stalinist conspiracy,” but because there was no other possibility.”

“We have only one alternative: either to build a functioning industrial society or see freedom itself disappear in anarchy and tyranny.”

“That knowledge has become the resource, rather than a resource, is what makes our society "post-capitalist.”

“[[Management] has authority only as long as it performs.”

“Never underrate the boss! The boss may look illiterate. He may look stupid. But there is no risk at all in overrating a boss. If you underrate him he will bitterly resent it or impute to you the deficiency in brains and knowledge you imputed to him.”

“The world political system is till based on the concept of the national sovereign state. For the first time therefore, in three hundred years economy and sovereignty are becoming divorced from each other.”

“As with every phenomenon of the objective universe, the first step toward understanding work is to analyze it.”

“[T]he ‘total state’ of fascism is not a political alignment within the existing political and social setup, but that it is a revolution which, like all revolutions, works from without.”

“The fundamental reality for every worker, from sweeper to executive vice-president, is the eight hours or so that he spends on the job. In our society of organizations, it is the job through which the great majority has access to achievement, to fulfillment, and to community.”

“Free enterprise cannot be justified as being good for business. It can be justified only as being good for society.”

“Frederick W. Taylor was the first man in recorded history who deemed work deserving of systematic observation and study. On Taylor's 'scientific management' rests, above all, the tremendous surge of affluence in the last seventy-five years which has lifted the working masses in the developed countries well above any level recorded before, even for the well-to-do. Taylor, though the Isaac Newton (or perhaps the Archimedes) of the science of work, laid only first foundations, however. Not much has been added to them since – even though he has been dead all of sixty years.”