Peter Drucker cytaty

strona 5

„Problemem w moim życiu i w życiu innych ludzi nie jest brak wiedzy, co robić, ale nie robienie tego.”

„Najlepszą metodą przewidywania przyszłości jest jej tworzenie.”

„Z całą pewnością sześć tysięcy lat temu człowiek, który kierował budową piramidy Cheopsa, wiedział więcej od współczesnego dyrektora.”

„Dajcie ludziom swobodę działania, a zaskoczą was swoją pomysłowością.”

„Plany to tylko dobre chęci, chyba że natychmiast przekształcają się w ciężką pracę.”

„Żaden inny obszar nie stwarza tak wspaniałych szans na uwieńczoną sukcesem innowację niż nieoczekiwany sukces.”

„Zysk nie jest wyjaśnieniem, przyczyną czy racjonalną przesłanką zachowań i decyzji biznesowych, lecz raczej testem ich zasadności.”

„Integralność intelektualna to zdolność widzenia świata takim, jakim on jest, a nie takim, jakim chcecie, żeby był.”

„Jedynym celem biznesu jest stworzenie klienta.”

„Zawsze będzie tak, że ktoś stwierdzi, że musi coś sprzedać. Celem marketingu jest sprzedawanie niepotrzebnych rzeczy. Zadaniem marketingu jest poznanie i zrozumienie klienta, jak również zorientowanie się, czy produkt lub usługa odpowiadają jemu i same się sprzedają.”

„Gdy kiedykolwiek dochodzi do jakiegoś osiągnięcia, jest to dziełem – jak się przekonałem – monomaniaka opanowanego obsesją misji.”

„Przywództwo jest przereklamowane. Mieliśmy trzech wielkich przywódców w tym wieku – Hitlera, Stalina i Mao.”

“Unless we realize that the essence of Nazism is also an attempt to solve a universal problem of Western civilization - that of the industrial society - and that the basic principles on which the Nazis base this attempt are also in no way confined to Germany, we do not know what we fight for or what we fight against… The war is being fought for the structure of industrial society--its basic principles, its purposes, and its institutions.”

“The regimentation of agriculture was in both fascist countries the first, and for a considerable time the most drastic, intervention in the free play of economic forces. In either country, and especially in Germany, the threat of the industrial revolution in agriculture had reached a point at which government intervention in the social structure of farming was entirely unavoidable.”

“The major incentive to productivity and efficiency are social and moral rather than financial.”

“That people even in well paid jobs choose ever earlier retirement is a severe indictment of our organizations -- not just business, but government service, the universities. These people don't find their jobs interesting.”

“[T]hroughout the ages to be educated meant to be unproductive…. our word "school" - and its equivalent in all European languages - derives from a Greek word meaning "leisure."”

“One of the great movements in my lifetime among educated people is the need to commit themselves to action. Most people are not satisfied with giving money; we also feel we need to work. That is why there is an enormous surge in the number of unpaid staff, volunteers. The needs are not going to go away. Business is not going to take up the slack, and government cannot.”

“An employer has no business with a man's personality. Employment is a specific contract calling for a specific performance… Any attempt to go beyond that is usurpation. It is immoral as well as an illegal intrusion of privacy. It is abuse of power. An employee owes no "loyalty," he owes no "love" and no "attitudes"--he owes performance and nothing else. …. The task is not to change personality, but to enable a person to achieve and to perform.”

“There is a point at which a transformation has to take place.”

“For if this country… were to make its defense program a function of its domestic employment situation, it would become impossible to conduct a constructive and well-thought out foreign policy or to develop any lasting collaboration.”

“It is better to pick the wrong priority than none at all.”

“I think the growth industry of the future in this country and the world will soon be the continuing education of adults. …I think the educated person of the future is somebody who realizes the need to continue to learn. That is the new definition and it is going to change the world we live in and work in.”

“Equally striking is the fact that racial anti-Semitism was not taken seriously even by the great majority of Nazis. ‘It is just a catchword to attract voters’ was a standing phrase which everybody repeated and believed, and that I took it seriously was more than once regarded as definite proof of my stupidity and gullibility.”

“The basic definition of the business and of its purpose and mission have to be translated into objectives.”

“In the 1950s, industrial workers had become the largest single group in every developed country, and unionized industrial workers in mass-production industry (which was then dominant everywhere) had attained upper-middle-class income levels. They had extensive job security, pensions, long paid vacations, and comprehensive unemployment insurance or "lifetime employment." Above all, they had achieved political power… Thirty-five years later, in 1990, industrial workers and their unions were in retreat. They had become marginal in numbers. Whereas industrial workers who make or move things had accounted for two fifths of the American work force in the 1950s, they accounted for less than one fifth in the early 1990s--that is, for no more than they had accounted for in 1900, when their meteoric rise began… By the year 2000 or 2010, in every developed free-market country, industrial workers will account for no more than an eighth of the work force. Union power has been declining just as fast… By the year 2000 or 2010, in every developed free-market country, industrial workers will account for no more than an eighth of the work force. Union power has been declining just as fast.”

“I would hope that American managers - indeed, managers worldwide - continue to appreciate what I have been saying almost from day one: that management is so much more than exercising rank and privilege, that it is much more than "making deals."”

“What the worker needs is to see the plant as if he were a manager. Only thus can he see his part, from his part he can reach the whole. This "seeing" is not a matter of information, training courses, conducted plant tours, or similar devices. What is needed is the actual experience of the whole in and through the individual's work.”

“The individual needs the return to spiritual values, for he can survive in the present human situation only by reaffirming that man is not just a biological and psychological being but also a spiritual being, that is creature, and existing for the purposes of his Creator and subject to Him.”

“Actually, the specter of the Russo-German alliance is already the nightmare of every European government, however much they protest their belief in the inevitability of a Russo-German war. And what is only a nightmare today may be reality tomorrow. The two regimes will have to come together because they are similar ideologically and socially. That the European Left has not dared to admit this is understandable. By conceding that Soviet Russia is as fascist a state as Germany, they would have conceded that socialism must fail and would have abandoned themselves.”

“We do not need more laws. No country suffers from a shortage of laws. We need a new model.”

“We will have to learn to lead people rather then to contain them.”

“The purpose of an organization is to enable common men to do uncommon things.”

“One cannot hire a hand; the whole man always comes with it.”

“…the information revolution. Almost everybody is sure …that it is proceeding with unprecedented speed; and …that its effects will be more radical than anything that has gone before. Wrong, and wrong again. Both in its speed and its impact, the information revolution uncannily resembles its two predecessors …The first industrial revolution, triggered by James Watt's improved steam engine in the mid-1770s…did not produce many social and economic changes until the invention of the railroad in 1829 …Similarly, the invention of the computer in the mid-1940s, …it was not until 40 years later, with the spread of the Internet in the 1990s, that the information revolution began to bring about big economic and social changes. …the same emergence of the “super-rich” of their day, characterized both the first and the second industrial revolutions. …These parallels are close and striking enough to make it almost certain that, as in the earlier industrial revolutions, the main effects of the information revolution on the next society still lie ahead.”

“Top management as a function and as a structure was first developed by Georg von Siemens (1839-1901) in Germany between 1870 and 1880, when he designed and built the Deutsche Bank and made it, within a very few years, into continental Europe's leading and most dynamic financial institution.”

“Engineers speak half–jokingly about Murphy's Law: " If anything can go wrong, it will." But complexity stands under a second law as well. Let me call it Drucker's law: "If one thing goes wrong, everything else will, and at the same time."”

“The most dangerous and at the same time most stupid explanation of fascism is the propaganda theory. In the first place, I have never been able to find anyone who could reconcile it with the fact that right up to the fascist victory—and in Italy beyond it—literally all means of propaganda were in the hands of uncompromising enemies of fascism. There was not one widely-read newspaper but poured ridicule on Hitler and Mussolini while the Nazi and the fascist press were unread and on the verge of bankruptcy. The radio in Germany, owned by the government, issued one anti-Nazi broadside after the other. More powerful than both, the established churches used all the enormous direct influence of the pulpit and the confessional to fight fascism and Nazism.”

“No society can function as a society, unless it gives the individual member social status and function, and unless the decisive social power is legitimate.”

“Sören Kierkegaard has another answer: human existence is possible as existence not in despair, as existence not in tragedy; it is possible as existence in faith… Faith is the belief that in God the impossible is possible, that in Him time and eternity are one, that both life and death are meaningful.”

“One reason for the tremendous increase in health-care costs in the U. S. is managerial neglect of the "hotel services" by the people who dominate the hospital, such as doctors and nurses.”