“The biggest communication problem is we do not listen to understand.
We listen to reply.”
Stephen R. Covey (1932–2012) American educator, author, businessman and motivational speaker
“The single biggest problem in communication is the illusion that it has taken place.”
The attribution to Shaw comes from Leadership Skills for Managers (2000) by Marlene Caroselli, p. 71. But this quote seems more likely to come from William H. Whyte. The Biggest Problem in Communication Is the Illusion That It Has Taken Place, Quote Investigator, 2014-08-31, 2015-11-09 http://quoteinvestigator.com/2014/08/31/illusion/, <br class="br">Misattributed
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George Bernard Shaw413
Irish playwright 1856–1950Related quotes
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