Source: Learning by knowledge‐intensive firms," 1992, p. 716
Context: In deciding whether a firm is knowledge-intensive, one ought to weigh its emphasis on esoteric expertise instead of widely shared knowledge. Everybody has knowledge, most of it widely shared, but some idiosyncratic and personal. If one defines knowledge broadly to encompass what everybody knows, every firm can appear knowledge-intensive. One loses the value of focusing on a special category of firms. Similarly, every firm has some unusual expertise. To make the knowledge-intensive firm a useful category, one has to require that exceptional expertise make important contributions. One should not label a firm as knowledge-intensive unless exceptional and valuable expertise dominates commonplace knowledge.
“There can be no expertise in innovation unless there is also expertise in demolishing the ensconced.”
Out of Control: The New Biology of Machines, Social Systems and the Economic World (1995), New Rules for the New Economy: 10 Radical Strategies for a Connected World (1999)
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Kevin Kelly 141
American author and editor 1952Related quotes
Walter W. Powell, Kenneth W. Koput, and Laurel Smith-Doerr. "Interorganizational collaboration and the locus of innovation: Networks of learning in biotechnology." Administrative science quarterly (1996): 116-145.
“What expertise can theologians bring to deep cosmological questions that scientists cannot?”
Source: The God Delusion (2006), p. 79
"Why Wikipedia Must Jettison Its Anti-Elitism" at kuro5hin (31 December 2004).
On the design of the iPod, as quoted in Newsweek (14 October 2006)
2000s
“Often a sign of expertise is noticing what doesn't happen.”
Source: Blink: The Power of Thinking Without Thinking
"Books of the Times" in The New York Times (6 July 1981)
Context: For every wicked witch there is, in our culture, a black magician, an alchemist, a Flying Dutchman, a Doctor Strangelove, a Vincent Price. The scientist, like the magician, possesses secrets. A secret — expertise — is somehow perceived as antidemocratic, and therefore ought to be unnatural. We have come a long way from Prometheus to Faust to Frankenstein. And even Frankenstein's monster is now a joke. Mr. Barnouw reminds us of "The Four Troublesome Heads" (1898), in which a conjuror punishes three of his own severed heads because they sing out of tune; he hits them with a banjo.
This book, at once scrupulous and provocative, reminds us of two habits of mind we seem to have misplace — innocent wonder and an appreciation of practical brain power. Peeled grapes are out and LSD is in. (Again, alas.) If we laugh at Frankenstein, we also laugh at Bambi. We are more inclined to shrug than we are to gasp. Isn't everything a trick? Am I putting you on? Of course not; you wouldn't fit. Hit me with a banjo.