“If you want to be an effective leader, you need to cultivate one-on-one feedback from trusted individuals throughout your organization, touching all the different levels. Not people who will tell you what you want to hear, but what you need to hear.”

“When you want to help people, you tell them the truth. When you want to help yourself, you tell them what they want to hear.”

“The hardest thing about being famous is that people are always nice to you. You're in a conversation and everybody's agreeing with what you're saying—even if you say something totally crazy. You need people who can tell you what you don't want to hear.”

“A friend tells you what you want to hear; a best friend tells you the truth.”

“I'd tell you all you want and more, if the sounds I made could be what you hear”

“You can't make people listen to you. People only hear what they want to hear.”

“A coach is someone who tells you what you don't want to hear, who has you see what you don't want to see, so you can be who you have always known you could be.”

“Close the door. Write with no one looking over your shoulder. Don't try to figure out what other people want to hear from you; figure out what you have to say. It's the one and only thing you have to offer.”

“No matter what you have been told by people who make your needs wrong because they don’t want to meet those needs, you cannot un-need what you need.”

“People hear you on the level you speak to them from. Speak from your heart, and they will hear with theirs.”