“Facilitative attitudes (and skills) can help a therapist gain entry into the group”

“You don’t hire for skills, you hire for attitude. You can always teach skills.”

“We will need to become savvy about how to build relationships, how to nurture growing, evolving things. All of us will need better skills in listening, communicating, and facilitating groups, because these are the talents that build strong relationships.”

“Therapist’s dilemma: those who need help the most, run the farthest from it.”

“We recruit for attitude and train for skill”

“How can there be self-help groups?”

“Fortunately analysis is not the only way to resolve inner conflicts. Life itself still remains a very effective therapist… The therapy effected by life itself is not, however, within one's control. Neither hardships nor friendships nor religious experience can be arranged to meet the needs of the particular individual. Life as a therapist is ruthless; circumstances that are helpful to one neurotic may entirely crush another.”

“Playing catch-up with the competition can only ever help you make incremental gains. It will never help you create something new.”

“Ethical control may survive in small groups, but the control of the population as a whole must be delegated to specialists—to police, priests, owners, teachers, therapists, and so on, with their specialized reinforcers and their codified contingencies.”

“There can be no question of a general overriding ‘Germanic’ or ‘Celtic’ identity amongst the different barbarian groups. Shared language might have facilitated communication and alliance but there is no evidence for or reason to suppose a higher level of ethnic identity on this basis.”