“Rule #1: The customer is always right. Rule #2: If the customer is wrong, please refer to rule #1.
-Duncan Howe”

— Ann Brashares , The Sisterhood of the Traveling Pants

Source: The Sisterhood of the Traveling Pants

Last update June 3, 2021. History

Help us to complete the source, original and additional information

Do you have more details about the quote "Rule #1: The customer is always right. Rule #2: If the customer is wrong, please refer to rule #1. -Duncan Howe" by Ann Brashares?

Ann Brashares 136

American children's writer 1967

Related quotes

“Rule No. 1: Never lose money. Rule No. 2: Never forget rule No. 1.”

Warren Buffett (1930) American business magnate, investor, and philanthropist

This maxim (perhaps of gambling or horse racing origin) is widely attributed to Warren Buffett and, as such, has traditionally been cited in print; notably, it was attributed (perhaps facetiously) to him by Mary Buffett in, The Tao of Warren Buffett. A more uncommon, less well known version, and perhaps one with a more lasting credibility (or certainly with a higher degree of checkability), would be: "The first rule is don't lose, and the second rule is never forget the first rule." This version was noted by Steve Forbes in a friendly meeting in Omaha, in an article published as: Jay-Z, Buffett and Forbes on Success and Giving Back. This article is available on the Forbes website, published on September 23, 2010.
Disputed
Variant: Rule No. 1: Never lose money. Rule No. 2: Never forget rule No. 1.

“There are 2 rules in life:
Number 1- Never quit
Number2- Never forget rule number 1.”

Duke Ellington (1899–1974) American jazz musician, composer and band leader

“I'll give you the whole secret to short story writing. Here it is. Rule 1: Write stories that please yourself. There is no Rule 2.”

O. Henry (1862–1910) American short story writer

“Rule 1: When all else fails, follow instructions. And Rule 2: Don't be an asshole.”

Anne Lamott (1954) Novelist, essayist, memoirist, activist

Source: Plan B: Further Thoughts on Faith

“Rule 1: Only overrule the tactical computer if you know something it doesn't. Rule 2: The tac comp always knows more than you do.”

Lois McMaster Bujold Vorkosigan Saga

Vorkosigan Saga, The Vor Game (1990)

“We follow two rules in the matter of optimization:
Rule 1: Don't do it.
Rule 2 (for experts only). Don't do it yet - that is, not until you have a perfectly clear and unoptimized solution.”

Michael A. Jackson (1936) British computer scientist

Principles of program design, 1975

“Rule 1, on page 1 of the book of war, is: "Do not march on Moscow". Various people have tried it, Napoleon and Hitler, and it is no good. That is the first rule. I do not know whether your Lordships will know Rule 2 of war. It is: "Do not go fighting with your land armies in China."”

Bernard Montgomery, 1st Viscount Montgomery of Alamein (1887–1976) British Army officer, Commander of Allied forces at the Battle of El Alamein

It is a vast country, with no clearly defined objectives.
In the House of Lords, 30 May 1962 ( Hansard, Col. 227 http://hansard.millbanksystems.com/lords/1962/may/30/the-army-estimates#S5LV0241P0-00791)