“[A]dvancement of the human factor in industry… varies so much that unless we use measurement and abide by the results, there is no possibility of repeating the process accurately and efficiently at will, or of predicting and controlling the future conditions that assure that advancement.”

—  Frank Bunker Gilbreth, Sr.

Source: Measurement of the human factor in industry (1917), p. 3.

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Frank Bunker Gilbreth, Sr. photo
Frank Bunker Gilbreth, Sr.19
American industrial engineer 1868–1924

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