“people's emotions are rarely put into words, far more often they are expressed through other cues.
the key to intuiting another's feelings is in the ability to read nonverbal channels, tone of voice, gesture, facial expression and the like”

Source: Emotional Intelligence: Why It Can Matter More Than IQ

Last update June 8, 2025. History

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Daniel Goleman 13
American psychologist & journalist 1946

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