Michael Hammer Quotes

Michael Martin Hammer was an American engineer, management author, and a former professor of computer science at the Massachusetts Institute of Technology , known as one of the founders of the management theory of Business process reengineering . Wikipedia  

✵ 13. April 1948 – 3. September 2008
Michael Hammer: 14   quotes 1   like

Famous Michael Hammer Quotes

“To succeed at reengineering, you have to be a missionary, a motivator, and a leg breaker.”

Michael Hammer in: Fortune, August 1993. Quoted in: QFINANCE: The Ultimate Resource, 4th edition. Bloomsbury Publishing - 2013.

Michael Hammer Quotes about business

“America's business problem is that it is entering the twenty-first century with companies designed during the nineteenth century to work well in the twentieth. We need something entirely different”

Source: Reengineering the Corporation, 1993, p. 30; cited in: Huey B. Long (1995), New Dimensions in Self-Directed Learning, p. 323

Michael Hammer Quotes

“Automating a mess yields an automated mess”

Reengineering the Corporation, 1993
Context: The genesis of reengineering lies in a phrase one of us coined in the late 1980s: “Automating a mess yields an automated mess.” Unless an organization reconceptualized its operations, overlaying new technology on these operations accomplished little.

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