“Customers don't ask to see your business plan.”
Steve Blank (1953) American businessman
Not All Who Wander Are Lost, K&S Ranch, 2010, p. 40.
“Selling eternal life is an unbeatable business, with no customers ever asking for their money back after the goods are not delivered.”
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Victor J. Stenger13
American philosopher 1935–2014Related quotes
Adrian Slywotzky (1951) American economist
Attributed to Slywotzky and Morrison in: John A. Byrne (1998) " Go where the money is http://www.businessweek.com/1998/04/b3562033.htm" at businessweek.com. Jan. 15, 1998.
“I sell my time to get enough money to buy it back.”
James Richardson (1950) American poet
#151
Vectors: Aphorisms and Ten Second Essays (2001)
“3733. Once in Use, and ever after a Custom.”
Thomas Fuller (writer) (1654–1734) British physician, preacher, and intellectual
Introductio ad prudentiam: Part II (1727), Gnomologia (1732)
Theodore Levitt (1925–2006) American economist and professor at Harvard Business School
Source: Marketing Myopia, 1960, p. 10
Ray Kurzweil (1948) Author, scientist, inventor, and futurist
Ray Kurzweil: The Library Journal, The virtual book revisited http://www.kurzweilai.net/the-virtual-book-revisited
Calvin Coolidge (1872–1933) American politician, 30th president of the United States (in office from 1923 to 1929)
1920s, The Press Under a Free Government (1925)
Context: There does not seem to be cause for alarm in the dual relationship of the press to the public, whereby it is on one side a purveyor of information and opinion and on the other side a purely business enterprise. Rather, it is probable that a press which maintains an intimate touch with the business currents of the nation, is likely to be more reliable than it would be if it were a stranger to these influences. After all, the chief business of the American people is business. They are profoundly concerned with producing, buying, selling, investing and prospering in the world. I am strongly of opinion that the great majority of people will always find these are moving impulses of our life. The opposite view was oracularly and poetically set forth in those lines of Goldsmith which everybody repeats, but few really believe: 'Ill fares the land, to hastening ills a prey, Where wealth accumulates, and men decay.'.
“When a customer asks what no one else has ever asked, pay close attention.”
Ron Kaufman (1956) American author and consultant
Lift Me UP! Service With A Smile (2005)
Bob Dole (1923) American politician
Source: Cabinet members defend Bush from O'Neill http://www.cnn.com/2004/ALLPOLITICS/01/11/oneill.bush/, CNN (January 12, 2004).