“Give yourself time before rushing to respond to requests from your boss, colleagues and clients”

Quoted in the National Newspaper, UAE (May 12th 2016) http://www.thenational.ae/business/the-life/reliability-counts-more-than-promises
Miscellaneous Quotes in the Press (2002-Present)
Context: I once asked a group of young managers in a workshop: would you prefer to work with a friend who never keeps their word or an enemy who does? The entire group said they would prefer to work with enemies, those they could in some sense rely upon. Give yourself time before rushing to respond to requests from your boss, colleagues and clients. Avoid being vague in how you respond. If you are not sure you can do what is being asked of you, do not say “I’ll try and let you know" as people could assume you will be completing the work.

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Nigel Cumberland photo
Nigel Cumberland 122
British author and leadership coach 1967

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