“Understanding the concept of competency is a prerequisite to understanding his integrated model of management.”

—  Richard Boyatzis

Source: Competent manager (1982), p. 10.

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Richard Boyatzis 22
American business theorist 1946

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“The models of management which individuals and organizations use come from a variety of sources. Sometimes the model comes from a theory. The theory may emerge from someone's thoughts about the desired characteristics of a manager, or about the characteristics of competent managers. Sometimes the model comes from a panel. A group of people, possibly in the job or at levels above the job within the organization, generates a model through discussion of what is needed to perform a management job competently.”

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