“We create organizations to serve us, but somehow they also force us to serve them. Sometimes it feels as if our institutions have run out of control, like the machinery of Charlie Chaplin's film Modem Times. Why we should become slaves to our servants… A society of organizations is one in which organizations enter our lives as influential forces in a great many ways — in how we work, what we eat, how we get educated and cured of our illnesses, how we get entertained, and how our ideas are shaped. The ways in which we try to control our organization and our organization in return try to control us become major issues in the lives of all of us.”

Henry Mintzberg (1989) Mintzberg on management: inside our strange world of organizations. p. 301. As cited in: R. van den Nieuwenhof (2003) 2 strategie: omgaan met de omgeving. p. 36

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Henry Mintzberg 14
Canadian busines theorist 1939

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