“A slowly moving queue does not move uniformly. Rather, waves of motion pass down the queue. The frequency and amplitude of these waves is inversely related to the speed at which the queue is served.”

—  Anthony Stafford Beer

Source: Management Science (1968), Chapter 4, An Alphabet of Models, p. 108.

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Anthony Stafford Beer 23
British theorist, consultant, and professor 1926–2002

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