“A fundamental change is taking place in the nature and application of technology in business, a change with profound and far-reaching implications for companies of every size and shape. A multimillion dollar research program conducted by the DMR Group, Inc., studied more than 4,500 organizations in North America, Europe, and the Far East to investigate the nature and impact of changes in technology. The synthesis and analysis of this information indicate that information technology is going through its first paradigm shift. Driven by the demands of the competitive business environment and profound changes in the nature of computers, the information age is evolving into a second era. Computing platforms in most organizations today are not able to deliver the goods for corporate rebirth. It is only through open network computing that the open networked client/server enterprise can be achieved. In nontechnical language this book shows managers and professionals how to take immediate action for the short-term benefits of the new technology while positioning their organizations for long-term growth and transformation…”

— Don Tapscott

Don Tapscott and Art Caston (1993) Paradigm Shift: The New Promise of Information Technology. McGraw Hill, Inc. Abstract

Adopted from Wikiquote. Last update June 3, 2021. History

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Don Tapscott4

Canadian businessman 1947

Edgar H. Schein (1928) Psychologist

Source: Organizational Culture and Leadership, 1985, p. 12-13

“As both technologies and organizations undergo dramatic changes in form and function, organizational researchers are increasingly turning to concepts of innovation, emergence, and improvisation to help explain the new ways of organizing and using technology evident in practice. With a similar intent, I propose an extension to the structurational perspective on technology that develops a practice lens to examine how people, as they interact with a technology in their ongoing practices, enact structures which shape their emergent and situated use of that technology. Viewing the use of technology as a process of enactment enables a deeper understanding of the constitutive role of social practices in the ongoing use and change of technologies in the workplace. After developing this lens, I offer an example of its use in research, and then suggest some implications for the study of technology in organizations.”

Wanda Orlikowski American computer scientist

Source: "Using technology and constituting structures", 2000, p. 404; Abstract

“This paper develops a new theoretical model with which to examine the interaction between technology and organizations. Early research studies assumed technology to be an objective, external force that would have deterministic impacts on organizational properties such as structure. Later researchers focused on the human aspect of technology, seeing it as the outcome of strategic choice and social action. This paper suggests that either view is incomplete, and proposes a reconceptualization of technology that takes both perspectives into account. A theoretical model-- the structurational model of technology--is built on the basis of this new conceptualization, and its workings explored through discussion of a field study of information technology. The paper suggests that the reformulation of the technology concept and the structurational model of technology allow a deeper and more dialectical understanding of the interaction between technology and organizations. This understanding provides insight into the limits and opportunities of human choice, technology development and use, and organizational design. Implications for future research of the new concept of technology and structurational model of technology are discussed.”

Wanda Orlikowski American computer scientist

Source: "The duality of technology" 1992, p. 389; Abstract

“The nature of maps and of their use in science and society is in the midst of remarkable change - change that is stimulated by a combination of new scientific and societal needs for geo-referenced information and rapidly evolving technologies that can provide that information in innovative ways. A key issue at the heart of this change is the concept of "visualization."”

Alan MacEachren (1952) American geographer

Source: Exploratory cartographic visualization: advancing the agenda (1997), p. 1

“Technology has always been a central variable in organizational theory, informing research and practice. Despite years of investigative effort there is little agreement on the definition and measurement of technology, and no compelling evidence on the precise role of technology in organizational affairs. I will argue that the divergent definitions and opposing perspectives associated with technological research have limited our understanding of how technology interacts with organizations, and that these incompatibilities cannot be resolved by mutual concession. What is needed is a reconstruction of the concept of technology, which fundamentally re-examines our current notions of technology and its role in organizations.”

Wanda Orlikowski American computer scientist

Source: "The duality of technology" 1992, p. 389

“Two views on the scope of technology have pervaded (and shaped) studies of technology, reflecting the different claims to generalizability that researchers have intended with their work. The one set of studies has focused on technology as "hardware," that is, the equipment, machines, and instruments that humans use in productive activities, whether industrial or informational devices.”

Wanda Orlikowski American computer scientist

Source: "The duality of technology" 1992, p. 399

“The world has changed far more in the past 100 years than in any other century in history. The reason is not political or economic but technological — technologies that flowed directly from advances in basic science.”

Stephen Hawking (1942–2018) British theoretical physicist, cosmologist, and author

From Hawking's article A Brief History of Relativity http://www.time.com/time/magazine/article/0,9171,993018-6,00.html, in Time magazine (31 December 1999)

“Innovation - the heart of technological change - is fundamentally a learning process.”

Peter Dicken (1938) British geographer

Source: Global Shift (2003) (Fourth Edition), Chapter 4, Technology: The Engine of change, p. 115

“There is every indication that the period ahead will be an innovative one, one of rapid change in technology, society, economy, and institutions.”

Peter F. Drucker (1909–2005) American business consultant

Source: 1960s - 1980s, MANAGEMENT: Tasks, Responsibilities, Practices (1973), Part 3, p. 803 (last page)

“With each technological ‘revolution’, more energies began to be accessed, stored, and used than had been in the preceding epoch…On the whole, technological change is irreversible: whatever the nature of a technological revolution, it is always from the hoe to the plough, and not the other way around…Improvement generally means greater efficiency in the use of energy, materials, or information. It means greater speed, less investment of time and money, and operation on a larger scale.”

Ervin László (1932) Hungarian musician and philosopher

Laszlo (1986) "Technology and Social Change: An Approach from Nonequilibrium Systems Theory". Technological Forecasting and Social Change 29, p. 280; As cited in: K.L. Dennis (2003) An evolutionary paradigm of social systems. p. 38.

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Don Tapscott4

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