“The relations outlined on an organization chart provide a framework within which fuller and more spontaneous human behavior takes place. The formal system may draw upon that behavior for added strength; it will in its turn be subordinated to personal and group egotism.”

—  Philip Selznick

Source: Leadership in Administration: A Sociological Interpretation, 1957, p. 29

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Philip Selznick 20
American sociologist 1919–2010

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