Defending the allocation of forest land to a sugar company (13 April 2007), as quoted in "Uganda leader defends forest plan" http://news.bbc.co.uk/2/hi/africa/6551905.stm (13 April 2007), BBC News, United Kingdom: British Broadcasting Corporation
2000s
“The future lies with those companies who see the poor as their customers.”
C.K. Prahlad, cited in: Bibek Debroy, Amir Ullah Khan (2004), Integrating the Rural Poor Into Markets. p. 17
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C.K. Prahalad 11
Indian academic 1941–2010Related quotes
“Those who cannot see Christ in the poor are atheists indeed.”
“Customers are vermin. They infect companies with disease.”
He says this with complete solemnity. “A company is a system. It is built to perform a relatively small set of actions over and over, as efficiently as possible. The enemy of systems is variation, and customers produce variation. They want special products. They have unique circumstances. They try to place orders with after-sales support and they direct complaints to sales. My proudest accomplishment, and I am being perfectly honest with you here, Mr. Jones, is not the Omega Management System and it associated revenue stream—which, by the way, is extremely lucrative. It is Zephyr. A customer-free company. Listen to that, Mr. Jones. A customer-free company. In the early days, you know, we tried to simulate customers. It was a disaster. Killed the whole project. When we started again, I cut every department that had external customers. It was like shooting a pack of rabid dogs. Now, I’m not claiming Zephyr Holdings is perfect. But we’re getting there, Mr. Jones. We’re getting there.”
Q4/1: October, p. 105
Company (2006)
Source: Why Men Earn More (2005), p. 93-94.
“And if our future
Lies on the final line
Are we brave enough
To see the signals and the signs?”
I Wonder What Would Happen to this World
Song lyrics, Living Room Suite (1978)
“Keep the company of those who seek the truth- run from those who have found it”
San Jose Mercury News May 6th 2009, regarding the Sale of Borland to Micro Focus http://www.mercurynews.com/centralcoast/ci_12309355.