“Skill is a property of a person; it is a person's ability to demonstrate a system and sequence of behaviour that [is] functionally related to attaining a performance goal.”
Source: Competent manager (1982), p. 33.
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Richard Boyatzis 22
American business theorist 1946Related quotes

Source: Object-Oriented Software Engineering: A Use Case Driven Approach (1992), p. 127; as cited in: Journal of Object-oriented Programming Vol 10, Nr 2-9. p. 32.
Source: Information Systems (1973), p. 330; As cited in: Lyn Robinson and David Bawden (2011).

Source: The Will to Manage (1966), p. 24 cited in: Rodney B. Plimpton (1976) Top management leadership and organizational performance. p. 52

“Relational skills are the most important abilities in leadership.”
Book Sometimes you win Sometimes you Learn
Variant: Responsibility is the most important ability that a person can possess.
Source: Developing the Leaders Around You: How to Help Others Reach Their Full Potential

Environmentalism as a Religion (2003)
Context: The second reason to abandon environmental religion is more pressing. Religions think they know it all, but the unhappy truth of the environment is that we are dealing with incredibly complex, evolving systems, and we usually are not certain how best to proceed. Those who are certain are demonstrating their personality type, or their belief system, not the state of their knowledge.
Source: "Attribution theory and research." 1980, p. 467

“The other person's behaviour is an experience of mine. My behaviour is an experience of the other.”
Ch. 1 : Experience as evidence http://www.marxists.org/reference/subject/philosophy/works/en/laing.htm
The Politics of Experience (1967)
Context: Even facts become fictions without adequate ways of seeing "the facts". We do not need theories so much as the experience that is the source of the theory. We are not satisfied with faith, in the sense of an implausible hypothesis irrationally held: we demand to experience the "evidence".
We can see other people's behaviour, but not their experience. This has led some people to insist that psychology has nothing to do with the other person's experience, but only with his behaviour.
The other person's behaviour is an experience of mine. My behaviour is an experience of the other. The task of social phenomenology is to relate my experience of the other's behaviour to the other's experience of my behaviour. Its study is the relation between experience and experience: its true field is inter-experience.