“And try to remember what we discussed, Susannah. A mediator is someone who helps others resolve conflicts. Not someone who, er, kicks them in the face.”

“We are friends for life. When we’re together the years fall away. Isn’t that what matters? To have someone who can remember with you? To have someone who remembers how far you’ve come?”

“Susannah and I have always felt that the psychology of clothing does make people change a mind-set, so if we use that and we help someone feel more confident about themselves and build them up that’s great.”

“Just remember who you are… The world will try to change you into someone else. Don't let them. That's the best advice anyone can give you.”

“Discussion is impossible with someone who claims not to seek the truth, but already to possess it.”

“Do not try to rescue someone who does not want to be rescued, and be very careful about rescuing someone who does want to be rescued.”

“Even mocking people helped their face stats. In the reputation economy, the only real way to hurt anyone was to ignore them completely. And it was pretty hard to ignore someone who made your blood boil.”

“But what really is immorality? And what does helping someone really mean? Helping them to be like everyone else, or helping them to be themselves?”

“Having someone who understands is a great blessing for ourselves. Being someone who understands is a great blessing to others.”

“The phrase 'Someone ought to do something' was not, by itself, a helpful one. People who used itadded the rider 'and that someone is me'.”