“People leave managers, not companies”

— Marcus Buckingham

First, Break All the Rules: What the World's Greatest Managers Do Differently

Last update June 3, 2021. History

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Marcus Buckingham 13

British writer 1966

Anthony Stafford Beer (1926–2002) British theorist, consultant, and professor

Source: Management Science (1968), Chapter 5, It Works, p. 117.

“Leading is not just about managing people. To lead, you have to help people understand where we’re trying to take the company and what their role is in getting it there.”

Mark Hurd (1957–2019) American businessman, philanthropist and CEO of Oracle

Interview with Baylor Business Review: "Q & A with Mark Hurd" https://bbr.baylor.edu/mark-hurd-fa06/ (Fall 2006)

“A company will get nowhere if all of the thinking is left to management.”

Akio Morita (1921–1999) Japanese businessman

Akio Morita, cited in: John Raymond Phillips (1994) The future of labor-management cooperative programs. p. 6.
Made in Japan (1986)

“Management of an industrial company must be giving targets to the engineers constantly; that may be the most important job management has in dealing with its engineers.”

Akio Morita (1921–1999) Japanese businessman

Source: Made in Japan (1986), p. 168.

“In management, the first concern of the company is the happiness of people who are connected with it. If the people do not feel happy and cannot be made happy, that company does not deserve to exist… The first order of business is to let the employees have adequate income. Their humanity must be respected, and they must be given an opportunity to enjoy their work and lead a happy life.”

Kaoru Ishikawa (1915–1989) Japanese business theorist

Kaoru Ishikawa, as cited in: Howard S Gitlow (2000), Quality Management Systems: A Practical Guide. p. 3

“As for the employees, the payment in stock options revives, somewhat ironically, the old anarchist ideology of self-management of the company, as they are co-owners, co-producers, and co-managers of the firm.”

Manuel Castells (1942) Spanish sociologist (b.1942)

Source: The Internet Galaxy - Reflections on the Internet, Business, and Society (2001), Chapter 3, e-Business and the New Economy, p. 92

“My business experience confirmed my belief in empowering people. For example, at Bain Capital we bought Accuride, a company that made truck rims and wheels, because we saw untapped potential there. We instituted performance bonuses for the management team, which had a dramatic impact. The managers made the plants more productive, and the company started growing, adding 300 jobs while Bain was involved. My faith in people, not government, is at the foundation of my plan to strengthen America's middle class.”

Mitt Romney (1947) American businessman and politician

2012-08-23
http://online.wsj.com/article/SB10000872396390444270404577605140607907860.html?mod=googlenews_wsj
Mitt Romney: What I Learned at Bain Capital
Wall Street Journal
2012

“I'm sorry, I guess my company leaves a lot to be desired.”

Nicholas Sparks book Dear John

Source: Dear John

“The best company management is one that combines a sense of corporate greatness and destiny, with empathy for - and fidelity to - the average employee.”

David Packard (1912–1996) American electrical engineer, co-founder of Hewlett-Packard, businessman, U.S. Deputy Secretary of Defense,…

Source: Bill & Dave, 2007, p. 393

“Why waste knowledge?… No company can afford to waste knowledge. Failure of management to breakdown barriers between activities… is one way to waste knowledge. People that are not working together are not contributing their best to the company. People as they work together, feeling secure in the job reinforce their knowledge and efforts. Their combined output, when they are working together, is more than the sum of their separate”

W. Edwards Deming (1900–1993) American professor, author, and consultant

Source: Quality, Productivity and Competitive Position, (1982), p. 352–353

“People leave managers, not companies”

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