Kaoru Ishikawa was a Japanese organizational theorist, Professor at the Faculty of Engineering at The University of Tokyo, noted for his quality management innovations. He is considered a key figure in the development of quality initiatives in Japan, particularly the quality circle. He is best known outside Japan for the Ishikawa or cause and effect diagram often used in the analysis of industrial processes.
Wikipedia
Kaoru Ishikawa, as cited in: Howard S Gitlow (2000), Quality Management Systems: A Practical Guide. p. 3
Kaoru Ishikawa in: Annual Quality Congress Transactions, (1981), p. 130
Kaoru Ishikawa, as cited in:The Quality Management Journal. Vol. 1 (1993), p. 89
