“Two centuries ago, our forbears would have known the precise history and origin of nearly every one of the limited number of things they ate and owned, as well as of the people and tools involved in their production. … The range of items available for purchase may have grown exponentially since then. but our understanding of their genesis has diminished almost to the point of obscurity. We are now as imaginatively disconnected from the manufacture and distribution of our goods as we are practically in reach of them, a process of alienation which has stripped us of myriad opportunities for wonder, gratitude and guilt.”

Source: The Pleasures and Sorrows of Work (2009), p. 35.

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Alain de Botton 146
Swiss writer 1969

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“I think there's almost a belligerence - people are frustrated with their manufactured environment. We tend to assume the problem is with us, and not with the products we're trying to use. In other words, when our tools are broken, we feel broken. And when somebody fixes one, we feel a tiny bit more whole.”

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