Source: Systems Engineering Tools, (1965), p. 111 as cited in
“There was no way, without full understanding, that one could have confidence that conditions the next time might not produce erosion three times more severe than the time before. Nevertheless, officials fooled themselves into thinking they had such understanding and confidence, in spite of the peculiar variations from case to case. A mathematical model was made to calculate erosion. This was a model based not on physical understanding but on empirical curve fitting.”
Rogers Commission Report (1986)
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Richard Feynman 181
American theoretical physicist 1918–1988Related quotes

Source: Humanity Comes of Age, A study of Individual and World Fulfillment (1950), Chapter II Planning a Model World

Ackoff (1999, p. 34) cited in: Michael C. Jackson (2000) Systems Approaches to Management. p. 234.
1990s

Letter to Roy Harrod (4 July 1938), in The Collected Writings of John Maynard Keynes, Vol. XIV (1971), p. 297

“Confidence is what you have before you understand the problem.”

Rogers Commission Report (1986)
Context: The acceptance and success of these flights is taken as evidence of safety. But erosion and blow-by are not what the design expected. They are warnings that something is wrong. The equipment is not operating as expected, and therefore there is a danger that it can operate with even wider deviations in this unexpected and not thoroughly understood way. The fact that this danger did not lead to a catastrophe before is no guarantee that it will not the next time, unless it is completely understood. When playing Russian roulette the fact that the first shot got off safely is little comfort for the next. The origin and consequences of the erosion and blow-by were not understood. They did not occur equally on all flights and all joints; sometimes more, and sometimes less. Why not sometime, when whatever conditions determined it were right, still more leading to catastrophe?
In spite of these variations from case to case, officials behaved as if they understood it, giving apparently logical arguments to each other often depending on the "success" of previous flights.
“What is liberal education,” p. 8
Liberalism Ancient and Modern (1968)