“Quality is conformance to requirements - nothing more, nothing less.”
Philip B. Crosby (1926–2001) Quality guru
Philip B. Crosby (1979), as cited in: Colin Morgan and Stephen Murgatroyd (1994), Total Quality Management In The Public Sector.
“American communities require that new housing meet quality requirements that are very high by world or even Western European and Japanese standards. These requirements are designed by middle-class architects, planners, and citizens in conformity with what they believe is decent housing. But their concept of decency far surpasses what is necessary for human health and safety. Consequently, all new American dwellings are too costly for low-income people to occupy without direct subsidies. But subsidies are provided for only a few of the many households with incomes low enough to be eligible for them. So poor people live in unsubsidized older dwellings.”
Source: Jay M. Stein (1996). Classic Readings in Real Estate and Development. p. 447
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Anthony Downs1
English economist and politologist 1930Related quotes
“Improving quality requires a culture change, not just a new diet.”
Philip B. Crosby (1926–2001) Quality guru
Philip B. Crosby (1989), Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby, p. 47
Wernher von Braun (1912–1977) German, later an American, aerospace engineer and space architect
Responsible Scientific Investigation and Application (1976)
Context: Without wanting to seem overly partisan, I would like simply to point out that the space program has by all standards become America's greatest generator of new ideas in science and technology. It is essentially an organization for opening new frontiers, physically and intellectually. Today we live in a different world because in 1958 Americans accepted the challenge of space and made the required national investment to meet it.
Young people today are learning a new science, but even more importantly, they are viewing the earth and man's relationship to it quite differently — and I think perhaps more humanly — than we did fifteen years ago. The space program is the first large scientific and technological activity in history that offers to bring the people of all nations together instead of setting them further apart.
“A decision of the House of Lords requires no sanction.”
Arthur Kekewich (1832–1907) British judge
In re Weall Andrews v. Weall (1889), L. R. 42 Ch. D. 679.
Maximilien Robespierre (1758–1794) French revolutionary lawyer and politician
On Property (24 April 1793)
Nancy Pelosi (1940) American politician, first female Speaker of the House of Representatives, born 1940
[Pelosi Statement on Fiscally Responsible Recovery Package to Lift Economy and Help the Middle Class, October 15, 2008, http://web.ebscohost.com/ehost/detail?vid=4&hid=112&sid=e9e82631-01bc-425d-b19f-38189788ba53%40sessionmgr107&bdata=JnNpdGU9ZWh, 2008-11-08]
2000s
Michael Harrington book The Other America
Source: The Other America (1962), Ch. 1, sct. 1
“Being a decent human being will require effort and energy…”
David Nicholls book One Day
Source: One Day