“The concept of the value network — the context within which a firm identifies and responds to customers' needs, solves problems, procures input, reacts to competitors, and strives for profit — is central to this synthesis.”

Source: 1990s, The Innovator's Dilemma (1997), p. 31

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Clayton M. Christensen23

Mormon academic 1952–2020

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“The concept of the value network — the context within which a firm identifies and responds to customers' needs, solves problems, procures input, reacts to competitors, and strives for profit — is central to this synthesis.”

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Clayton M. Christensen23

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