Mary Parker Follett: Human

“Certain changes have been going on in business practice which are destined, I believe, to alter our thinking fundamentally. I think this is a contribution which business is going to make to the world, and not only to the business world, but eventually to government and international relations. Men may be making useful products, but beyond this, by helping to solve the problems of human relations, they are perhaps destined to lead the world in the solution of those great problems of coordination and control upon which our future progress must depend.”

Mary Parker Follett

Source: Dynamic administration, 1942, p. xxviii

Men , World , Business , Problem

“You may wonder why I have talked of government, and of the League of Nations, instead of spending all my hour on leadership in industry. I have done it deliberately, because it seems to me a fact of very great significance that we are finding the same trend in all these different fields. It reinforces us in our conviction that we are moving in harmony with the deeper and more vital forces of human progress.”

Mary Parker Follett

Source: Dynamic administration, 1942, p. xxiv

“The study of human relations in business and the study of the technology of operating are bound up together.”

Mary Parker Follett

Attributed to Mary Parker Follett in: Business: The Ultimate Resource, 2001. p. 904.
Attributed from postum publications

Business , Study

“One of the most interesting things about business to me is that I find so many business men who are willing to try experiments. I should like to tell you about two evenings I spent last winter and the contrast between them. I went one evening to a drawing-room meeting where economists and M. Ps. talked of current affairs, of our present difficulties. It all seemed a little vague to me, did not seem really to come to grips with our problem. The next evening it happened that I went to a dinner of twenty business men who were discussing the question of centralization and decentralization. Each one had something to add from his own experience of the relation of branch firms to the central office, and the other problems included in the subject. There I found L hope for the future. There men were not theorizing or dogmatizing; they were thinking of what they had actually done and they were willing to try new ways the next morning, so to speak. Business, because it gives us the opportunity of trying new roads, of blazing new trails, because, in short, it is pioneer work, pioneer work in the organized relations of human beings, seems to me to offer as thrilling an experience as going into a new country and building railroads over new mountains. For whatever problems we solve in business management may help towards the solution of world problems, since the principles of organization and administration which are discovered as best for business can be applied to government or international relations. Indeed, the solution of world problems must eventually be built up from all the little bits of experience wherever people are consciously trying to solve problems of relation. And this attempt is being made more consciously and deliberately in industry than anywhere else.”

Mary Parker Follett

Source: Dynamic administration, 1942, p. xxi-xxii

Men , People , World , Hope

“We can never wholly separate the human from the mechanical side… But you all see every day that the study of human relations in business and the study of operating are bound up together.”

Mary Parker Follett

Attributed to Follett in: Richard C. Wallace, ‎David E. Engel, ‎Dr. James E. Mooney (1997). The learning school: a guide to vision-based leadership. p. ix
Attributed from postum publications

Business , Study

“Another reason is because industry is the most important field of human activity, and management is the fundamental element in industry. It is now generally recognized that not bankers, not stockholders, but management is the pivot of business success. It is good management that draws credit, that draws workers, that draws customers. Moreover, whatever changes should come, whether industry is owned by individual capitalists, or by the State, or by the workers, it will always have to be managed. Management is a permanent function of business.”

Mary Parker Follett

Source: Dynamic administration, 1942, p. xx

Business , Change , Success , Drawing