Source: In Search of Excellence (1982), p. 82 as cited in: Amir Levy, Uri Merry (1986) Organizational Transformation: Approaches Strategies, and Theories. p. 52.
Quotes from book
In Search of Excellence

In Search of Excellence is a book written by Tom Peters and Robert H. Waterman, Jr.. First published in 1982, it is one of the best selling business books ever, selling 3 million copies in its first four years, and being the most widely held monograph in the United States from 1989 to 2006 .
Source: In Search of Excellence (1982), p. 75.
Source: In Search of Excellence (1982), p. 280.
“Most of their real innovation comes from the market”
Source: In Search of Excellence (1982), p. 159.
“What gets measured gets done.”
Attributed to organization theorist Mason Haire. p. 268.
In Search of Excellence (1982)
Source: In Search of Excellence (1982), p. i.