“But with a phone call I can understand your mood, your emotions. With an email I can’t. When speaking I can understand if you have a problem in an instant. I understand your fear. But I can begin to cultivate a hope with you.”

Source: The new world of Brunello Cucinelli https://www.morningfuture.com/en/article/2018/05/02/beauty-hope-brunello-cucinelli-work-future-digital/276/ Morning Future, 2 May 2018

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Brunello Cucinelli 25
Italian entrepreneur and philanthropist 1953

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