“All of management’s efforts for Kaizen boil down to two words: customer satisfaction.”
Masaaki Imai (1930) Japanese business theorist and consultant
As quoted in Wallace Stevens and the Limits of Reading and Writing (2002) by by Bart Eeckhout Ch. 12 "Poeticizing Epistemology", p. 268
“All of management’s efforts for Kaizen boil down to two words: customer satisfaction.”
Masaaki Imai (1930) Japanese business theorist and consultant
René Taupin (1905–1981) French academic
L'Influence du symbolism francais sur la poesie Americaine(de 1910 a 1920), Champion, Paris 1929 trans William Pratt and Anne Rich AMS , New York 1985 ISBN 9780404615796
John Wooden (1910–2010) American basketball coach
Interview on Charlie Rose https://archive.org/details/WHUT_20100614_130000_Charlie_Rose (2000)
Source: The Sayings and Teachings of the Great Mystics of Islam (2004), p. 83
Frederick Herzberg (1923–2000) American psychologist
Source: Work and the nature of man, 1966, p. 75).
Ernst, Baron von Feuchtersleben (1806–1849) Austrian psychiatrist, poet and philosopher
The Dietetics of the Soul; Or, True Mental Discipline (1838)
John Oldham (poet) (1653–1683) English satirical poet and translator
Satire upon a Printer, line 36; reported in Hoyt's New Cyclopedia Of Practical Quotations (1922).