“When a member of an organization is placed in a position with duties ill defined in their relation to other duties what happens? Naturally he attempts to make his own interpretation of those duties and, where he can, to impose this view on those about him. In this process he encounters others in similar cases, with friction and lack of coordination as the inevitable result.”

Source: The Principles of Organization, 1947, p. 29-30

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James D. Mooney 36
American businessman 1884–1957

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