“The supreme principle [in Industrial Organization] has been the belief that business efficiency and the welfare of the employees are but different sides of the same problem. Character is an economic asset; and business efficiency depends not merely on the physical condition of employees, but on their general attitude and feeling towards the employer.”

Introduction, p. vii; Partly cited in: Felix Behling et al., The Changing Worlds and Workplaces of Capitalism. 2015, p. 194
Experiments in industrial organization (1912)

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British businessman 1873–1948

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